Qureos Mentor

Children’s Nebraska

<div>Schedule: Full-time Nights - 7:00pm to 7:00pm, with weekend and holiday rotation
At Children&rsquo;s, the region&rsquo;s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team&mdash;and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
 
 
A Brief Overview
 
Provides direct care for the comfort, safety and personal needs of pediatric patients under the direction and supervision of the RN, and provides for indirect unit support needs related to supplies and equipment. Varied schedules to include weekend and holiday patterns.
 
 
Essential Functions
<ul><li>Provides individualized* age-specific patient/family care, performing and/or assisting with area tests and patient care procedures as delegated by the RN, and under the supervision of the supervisor/manager. These tasks to include: performing phlebotomy blood draws and the fitting and placing of orthopedic devices. Adhering to hospital policies and procedures, provides individual patient cares according to the plan of care, delegated tasks and physician orders. (*Individualized refers to the patient&rsquo;s developmental, cognitive, cultural, psychosocial, spiritual and education/family influences and physician/ medical care needs.)
<ul><li>Demonstrates knowledge of appropriate care for infant, toddler, preschool, school age and adolescent patients.
</li><li>Utilizes patient/family input in delivering individualized patient care.
</li><li>Completes delegated tasks in an appropriate time frame, based on patient needs such as vital signs, intake/output, height/weight/head circumference measurements, ADL&rsquo;s, preparing for patient arrival/discharge, transports, tests and assists RN/MD with procedures.
</li><li>Participates with the multidisciplinary team in providing feedback/input into the patient/family care needs.
</li><li>Sets and revises priorities based on patient care urgency, patient/family/staff requests, other department demands/schedules, utilizing available resources as necessary.
</li></ul></li><li>Documentation reflects patient care provided.
<ul><li>Documentation is completed within the established time frames.
</li><li>Documentation is accurately completed in appropriate EPIC flowsheets.
</li></ul></li><li>Maintains environment of care for patient/family and unit.
<ul><li>Ensures patient room environment provides for the comfort, cleanliness, safety of the patient/family, at the beginning and end of shift, and throughout the shift as needed.
</li><li>Prepares room environment for next admission and throughout patient stay with supplies/linens, including bedside/unit supply carts.
</li><li>Performs cleaning tasks in patient rooms to include countertops, beds, phone, etc., as appropriate/needed throughout the shift.
</li><li>Ensures that patients are provided with age-appropriate toys, games, infant equipment, and assists with routine cleaning of these items, as needed.
</li><li>Ensures upon transfer or discharge, extra patient supplies are removed and/or credited, and the hospital equipment is returned to proper place.
</li><li>Oversees equipment and supplies availability in patient rooms and on the unit by ensuring equipment and supplies are properly stored, taking initiative to clean equipment and follow up on equipment maintenance needs.
</li><li>Communicates equipment needs to Charge Nurse/Supervisor/Clinical Manager.
</li><li>Maintains unit environment, i.e. keeping hallways clear of equipment/ obstructions, maintaining patient medical records by placing patient reports in charts, keeping work areas clear of clutter.
</li><li>Communicates unit environment needs to Supervisor/Clinical Manager.
</li><li>Accepts assignments to share/teach knowledge, and provide support as a preceptor for new certified nursing assistant staff.
</li></ul></li><li>Performs clerical and receptionist duties as needed.
<ul><li>Utilizes professional etiquette in answering, screening and directing phone calls.
</li><li>Takes initiative to greet, assist and guide patients and visitors in a pleasant and professional manner.
</li><li>Orders area supplies, including forms, as directed, to ensure adequate inventory by anticipating area usage and needs.
</li></ul></li><li>Regular attendance at work is an essential function of the job.
</li>Perform physical requirements as described in the Physical Requirements section 
<li>
</li></ul> 
Education Qualifications
<ul><li>High School Diploma or GED equivalent Required and
</li><li>Must be enrolled in an LPN or RN nursing program to be eligible for the CNA-S2RN Program
</li></ul>Experience Qualifications
<ul><li>Experience as a nursing assistant with pediatric patients Preferred
</li></ul>Skills and Abilities
<ul><li>Knowledge and experience in basic computer skills preferred.
</li><li>Must be able to perform a variety of duties, often changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritization skills.
</li><li>Must have effective verbal, written communication skills and interpersonal skills.
</li></ul>Licenses and Certifications
<ul><li>BLS - Basic Life Support through American Heart Association Upon Hire Required and
</li><li>Current and valid Nurse Aide registry in the State of NE or IA depending on state of residence. Required or
</li>If incumbent holds an LPN or RN license, this will satisfy the requirement for the Nurse Aide registry Required 
<li>
</li></ul> 
Children&rsquo;s is the very best for kids and the very best for your career! At Children&rsquo;s, we put YOU first so together, we can improve the life of every child!</div>

Certified Nursing Assistant (CNA) - NICU 7 - FT Nights

<div>Schedule
<div>8:00 - 4:30pm
</div>At Children&rsquo;s, the region&rsquo;s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team&mdash;and join us in providing brighter, healthier tomorrows for the children we serve.
 
 
Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
 
 
A Brief Overview
 
Focuses on optimizing patient flow and resource utilization within an outpatient clinic or ambulatory setting. Their goal is to ensure patients receive timely access to care while maximizing efficiency and staff satisfaction. This can involve a blend of technical expertise, data analysis, and strong interpersonal skills.
 
 
Essential Functions
<ul><li>The Capacity Management Specialist is responsible for monitoring, analyzing, and optimizing patient capacity and access within the outpatient clinic or ambulatory setting. This role ensures efficient scheduling practices, minimizes patient wait times and treatment delays, and ultimately improves patient satisfaction and outcomes.
Responsibilities
<ul><li>Monitor and analyze capacity management and access analytics, providing summaries tailored to various stakeholders, from executive leadership to clinic staff.
</li><li>Track key performance indicators (KPIs) and metrics related to capacity management and access initiatives.
</li><li>Identify opportunities for improvement based on data trends, suggesting and implementing solutions to enhance operational efficiency.
</li><li>Assist in tracking exceptions and change requests, ensuring alignment with enterprise access standards and resolving deviations when necessary.
</li><li>Support the design and management of centralized provider schedules and appointment templates.
</li><li>Provide consultative services to optimize scheduling workflows and templates.
</li><li>Collaborate with Access Centers, Ambulatory departments, and Digital and Technology Partners for seamless implementation and rollout of new applications, modules, and functionalities related to capacity management.
</li><li>Support end-users on new Epic applications, modules, and functionalities, particularly Epic Cadence related to scheduling and capacity management.
</li><li>Analyze multiple data streams to improve the delivery of coordinated and efficient scheduling practices.
</li><li>Continuously evaluate and improve existing processes and systems to optimize performance and maximize patient access.
</li>Stay up-to-date on changes in healthcare regulations, technology, and best practices in capacity management. 
<li>
</li></ul></li></ul> 
 
Education Qualifications
<ul><li>Associate's Degree (preferably in a related field such as healthcare administration, health informatics, or business administration) or equivalent experience. Required or
</li>Bachelor's Degree from an accredited college or university Preferred 
<li>
</li></ul> 
 
Experience Qualifications
<ul><li>Minimum of two (2) years of experience in analytics, reporting, Information Systems, and/or Capacity Management in a healthcare setting Preferred and
</li>Experience with practice operations and clinician templates/schedules Preferred and 
<li>
</li></ul> 
 
Skills and Abilities
<ul><li>Service Orientation: Understanding of patient-centered care and the importance of delivering the right care at the right time.
</li><li>Clerical &amp; Computer Literacy: Proficiency in administrative procedures, record management, and computer applications, including Microsoft Office suite and IT ticketing systems.
</li><li>Confidentiality: Knowledge of and adherence to HIPAA and other relevant regulations concerning patient information privacy.
</li><li>Time Management: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
</li><li>Teamwork &amp; Communication: Strong interpersonal and communication skills for effective collaboration with colleagues, clinicians, and leadership at various levels.
</li><li>Analytical Skills: Ability to analyze data, identify trends, and develop solutions to improve capacity and access.
</li><li>Problem-Solving Skills: Ability to identify and resolve operational bottlenecks and challenges related to patient flow and scheduling.
</li><li>Adaptability: Ability to adapt to changes in healthcare technology, regulations, and practices.
</li>Leadership skills: Ability to influence and motivate others towards common goals. 
<li>
</li></ul> 
 
Licenses and Certifications
<ul><li>CACM Ambulatory Capacity Management Certification Course within 1 Year Preferred or
</li><li>Epic Cadence Certification within 1 Year Preferred or
</li>Epic Prelude Certification within 1 Year Preferred 
<li>
</li></ul> 
 
Children&rsquo;s is the very best for kids and the very best for your career! At Children&rsquo;s, we put YOU first so together, we can improve the life of every child!</div>

Capacity Management Specialist / Specialty Clinic Administration

<div>Schedule: FT, Mon - Fri, 8:00 am - 4:30 pm - onsite only
At Children&rsquo;s Nebraska, our mission is to improve the life of every child through exceptional care, advocacy, research and education. As the state&rsquo;s only full-service pediatric healthcare center, we provide comprehensive, holistic care to our patients and families&mdash;from primary and specialty care to behavioral health services and everything in between. Dedicated to a People First culture, we foster an environment with joy, belonging, wellbeing, learning and growth. Turn your passion into purpose and make a difference where it matters most.
 
 
A Brief Overview
 
The Insurance Follow-up Specialist is responsible for corresponding with commercial or government insurance payers to address and resolve outstanding insurance balances and denials in accordance with established standards, guidelines and requirements. Conducts follow-up process activities through phone calls, online processing, fax and written correspondence, leveraging work queues to organize work efficiently. Work also includes reviewing insurance remittance advices, researching denial reasons and resolving issues through well-written appeals.
 
 
Essential Functions
<ul><li>Follow up on insurance or government claims to research and resolve unpaid claim and denials in follow-up work queues by contacting payers and/or patients for status. &bull; Responsible for obtaining reimbursement information when payment and remit are both provided via paper. Communicate effectively over the phone and through written correspondence to explain why a balance is outstanding and denied using accurate and supported reasoning based on EOBs, medical records, and payer specific requirements. Resubmit claims with necessary information and medical records when requested by payer through paper or electronic methods to ensure payments from third party payors. Organize open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. Apply a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices. Accurately documents patient accounts of all actions taken in the system. Responsible for resolving work queues according to the prescribed priority and/or per the direction of management and in accordance with department expectations. Recognize when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels.
</li><li>Anticipate, identify, and communicate potential areas of concern or improvement within the follow-up functions Assist with escalated issues as necessary as directed by leadership
</li><li>Keep current on payor requirements though workshops, newsletters, and websites.
</li><li>Complies with Federal and State billing requirements. Also Complies with Health Information Portability and Accountability Act (HIPAA) and Electronic Data Interface (EDI) transaction formats.
</li>Other duties as assigned by leader and organization. 
<li>
</li></ul> 
Education Qualifications
<ul><li>High School Diploma or GED equivalent Required and
</li><li>Associate's Degree from an accredited college or university in Business, Finance, or related field Preferred
</li></ul>Experience Qualifications
<ul><li>Minimum 1 year of experience working in a healthcare related field, preferably with health insurance billing and reimbursement processes. Required
</li></ul>Skills and Abilities
<ul><li>Organized, self-motivated, and able to work independently of direct supervision to carry out responsibilities
</li><li>Intermediate computer skills including the use of spreadsheet programs and word processing programs.
</li><li>Knowledge of general concepts and practices that relate to hospital or professional billing, collection and reimbursement, the healthcare field, and specific policies, standards, procedures and practices that pertain to the assigned functions.
</li><li>Knowledge of medical insurance, CPT and ICD codes.
</li><li>Ability to demonstrate excellent interpersonal skills, demonstrating attention to detail and critical thinking skills within the context of the assigned functions, with a commitment to accuracy.
</li><li>Ability to troubleshoot, understand and/or adapt moderately complex oral and or written instructions/guidelines to diverse or dissimilar situations.
</li><li>Ability to perform non-complex arithmetic calculations
</li><li>Ability to understand and apply government/commercial insurance reimbursement terms, contractual and/or other adjustments and remittance advice details.
</li>Ability to keep abreast of trends, developments and changing regulatory requirements that impact matters within designated scope of responsibility. 
<li>
</li></ul> 
Children&rsquo;s is an equal opportunity employer, embracing and valuing the unique strengths and differences of people. We cultivate an inclusive environment of respect and trust where we all belong. We do not discriminate based on race, ethnicity, age, gender identity, religion, disability, veteran status, or any other protected characteristic.</div>

Insurance Follow-up & Denial Specialist / FT

<div>At Children&rsquo;s, the region&rsquo;s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team&mdash;and join us in providing brighter, healthier tomorrows for the children we serve.
 
 
Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.
 
 
A Brief Overview
 
Provides operational and clinical leadership for Child Life Services. Accountable for team member supervision, professional development, and ensuring the delivery of high-quality, developmentally appropriate care that supports the psychosocial needs of pediatric patients and families. Oversees integration of Child Life services within the interdisciplinary care model. Ensures compliance with regulatory standards, supports care coordination, and advances departmental and organizational priorities through collaboration, program development, and performance improvement. Has 24-hours accountability for services within the position's span of control.
 
 
Essential Functions
<ul><li>Clinical Leadership &amp; Care Delivery
<ul><li>Ensures delivery of evidence-based, developmentally appropriate Child Life interventions
</li><li>Serves as a clinical expert and role model in patient/family-centered care
</li><li>Ensures consistent, high-quality assessments, interventions, and documentation
</li><li>Supports staff in complex cases and promotes best practices in therapeutic play and coping strategies
</li><li>Supports patient care as needed based on operational demands
</li><li>Facilitates special guest and visitor events
</li></ul></li><li>People Leadership &amp; Workforce Development
<ul><li>Supervises Child Life Specialists, volunteers, and students
</li><li>Conducts hiring, onboarding, performance evaluations, and corrective action
</li><li>Provides coaching, mentoring, and competency validation
</li><li>Promotes professional growth and certification attainment
</li></ul></li><li>Program Oversight &amp; Operations
<ul><li>Oversees student program
</li><li>Oversees daily operations, staffing, and workflow
</li><li>Ensures appropriate patient coverage, workflows and resource allocation
</li><li>Participates in budget planning and resource stewardship
</li><li>Maintains policies, procedures, and compliance standards
</li></ul></li><li>Quality Improvement &amp; Outcomes
<ul><li>Assists with establishes performance expectations and monitors outcomes
</li><li>Uses data to evaluate program effectiveness and drive improvements
</li><li>Ensures documentation meets organizational standards
</li><li>Ensures alignment with organizational quality and patient experience goals
</li></ul></li><li>Interdisciplinary Collaboration &amp; System Integration
<ul><li>Collaborates with healthcare teams to integrate Child Life into with care teams to support coordinated, efficient patient care
</li><li>Participates in committees and organizational initiatives
</li><li>Supports system-level problem solving and process improvement
</li><li>Advocates for the role of Child Life across the system
</li><li>Builds partnerships across the organization
</li></ul></li><li>Strategic &amp; Program Development
<ul><li>Leads program development and innovation
</li><li>Expands services to meet patient and organizational needs
</li>Supports community outreach and education initiatives 
<li>
</li></ul></li></ul>Education Qualifications
<ul><li>Bachelor's Degree from an accredited college or university in Child Life, Child Development, Psychology, or related field required
</li>Master's Degree from an accredited college or university in child life or related field preferred 
<li>
</li></ul>Experience Qualifications
<ul><li>Minimum 3 years&rsquo; experience working as a Child Life Specialist required and
</li><li>Progressive leadership experience, including supervision and program management preferred
</li>Experience in a pediatric or healthcare setting Required 
<li>
</li></ul>Skills and Abilities
<ul><li>Strong knowledge of child development and pediatric psychosocial care
</li><li>Leadership, communication, and team development skills
</li>Ability to manage operations and growth 
<li>
</li></ul>Licenses and Certifications
<ul><li>Health Services\BCLS - Basic Life Support through the American Heart Association required
</li>CCLS - Certified Child Life Specialist Current and valid required 
<li>
</li></ul> 
Children&rsquo;s is the very best for kids and the very best for your career! At Children&rsquo;s, we put YOU first so together, we can improve the life of every child!</div>

Supervisor Child Life Services

Join Children’s Nebraska and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Children’s Nebraska

About Company

Certified Nursing Assistant (CNA) - NICU 7 - FT Nights

Capacity Management Specialist / Specialty Clinic Administration

Insurance Follow-up & Denial Specialist / FT

Supervisor Child Life Services