Qureos Mentor

Children's Wisconsin

<div>At Children&rsquo;s Wisconsin, we believe kids deserve the best.
Children&rsquo;s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it&rsquo;s like to work at Children&rsquo;s Wisconsin: https://www.instagram.com/lifeatcw/
Job Summary:
 
Schedules appointments from incoming phone calls in high volume call center format. Processes all necessary registration information and educate patient families of their financial obligations.
 
 
Essential Functions:
<ul><li>Schedules appointments via incoming telephone calls per Central Scheduling protocols and facilitate intake process for appropriate triage utilizing CHW technology.
</li><li>Provide pre-registration support for scheduled services per department guidelines.
</li><li>Discusses potential financial obligations with parent.
</li><li>Educates parent guardian or patient on managed care process and required authorization needed per CHW policies and managed care contractors. Updates insurance information for accuracy and verifies current/ future eligibility
</li><li>Place outbound calls to patient families to schedule and register appointment via work lists found in work queues.
</li></ul>Education:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required 
<ul><li>
</li></ul> 
Experience:
<ul><li>1+ years Customer service experience required
</li><li>Experience in registration and/or scheduling preferred
</li><li>Epic experience preferred
</li>Call center experience preferred 
<li>
</li></ul> 
Knowledge, Skills and Abilities:
<ul><li>Requires excellent communication and interpersonal skills in order to serve a variety of people in a fast paced call center environment
</li><li>Ability to make decisions based on established clinic protocols preferred.
</li><li>Excellent organization and prioritizing skills necessary to work in a fast paced multi-functioned department preferred.
</li>Proficient data entry skills with accuracy and speed 
<li>
</li></ul> 
Required for All Jobs:
<ul><li>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
</li><li>Employment is at-will. This document does not create an employment contract, implied or otherwise.
</li></ul>Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:</div>

Scheduling Registration Representative

<div>At Children&rsquo;s Wisconsin, we believe kids deserve the best.
Children&rsquo;s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it&rsquo;s like to work at Children&rsquo;s Wisconsin: https://www.instagram.com/lifeatcw/
Job Summary The Ambulatory Nurse Clinician promotes optimal wellness by promoting health maintenance, participating in the management of acute illness, managing the effects of chronic disease and disability across the continuum of care. This is accomplished through face to face or electronic interactions. Utilizing critical thinking and nursing process in caring for patients and caregivers with complex healthcare needs which are acquired through a process of integrating education, experiential knowledge and evidence-based guidelines. Acting as a partner, advocate, support and teacher to the patient and caregivers providing optimal management of the child's health care, and respecting their culture, values, diverse individual needs, health goals and treatment preferences. The Nurse Clinician facilitates continuity of care using the nursing process, inter-professional collaboration and care coordination activities to support the whole child by assessing and providing access to appropriate health care services and community resources across the care continuum. Essential Functions - Accountable for and coordinates the delivery of care within the practice setting and across health care settings to maintain continuity of care to create a compassionate therapeutic environment through the assessment of the physical, functional and psychosocial well-being of the patient and family. - Uses clinical reasoning to develop, implement and evaluate a plan of care that is collaborative and addresses the needs of the patient and caregivers resulting in optimal patient outcomes and reducing risk factors. - Utilizes an inter-professional approach to communicate, educate and engage patients, caregivers, and providers in implementing the plan of care across care settings to achieve common goals, individualized interventions and optimal positive clinical outcomes and disease management. - Employs educational strategies utilizing health teaching and health-promotion to include but not limited to, learning needs, abilities, readiness, cultural and spiritual, language preferences and barriers to learning that promote staff, individual, family, community and population health and safety and patient self-efficacy to promote, maintain, or restore health. - Communicates effectively using health literacy strategies and a variety of formats, tools, approaches and technologies to build professional relationships and deliver care across the continuum. - Contributes to the development and application of clinical practice guidelines, policies and procedures by comparing, contrasting and evaluating possible alternatives using an evidence based format and continuous quality improvement to deliver quality nursing care and enhance the patient/caregiver experience. - Advocates from perspective of patient/caregiver and works toward resolution of complex ethical issues and raises ethical questions and concerns with the interdisciplinary team to identify inequities in care and works to resolve them. - Through various telehealth practices provides effective management and coordination of care and services to include telephone triage and other telecommunications technologies to remove time and distance barriers for the delivery of nursing care. Education: - Associate's Degree in Nursing required - Bachelor's Degree in Nursing preferred Experience: - 2+ years Licensed nursing experience required - 2+ years Pediatric nursing experience preferred - Experience managing patients with chronic and complex family and health needs preferred Knowledge, Skills and Abilities - Demonstrate proficient pediatric assessment skills, utilizing a developmental approach to meet the individual needs of the neonatal, infant, toddler, pre-school, school age and adolescent and or young adult patient. - Ability to work with patients who have intellectual and physical disabilities in a developmentally appropriate manner. - Proficiency with the use of computers and an electronic medical record. - Independent judgment and analytical ability to problem solve, make decisions and formulate reports. - Requires effective and collaborative interpersonal and communication skills for discussing sensitive issues with patients and caregivers. - The ability to represent the organization and serve consumers in a professional manner and promote a positive image of the organization and its services. - Expertise in active listening and therapeutic communication. - Requires critical reasoning and astute clinical judgment to expedite appropriate care and treatment. Licenses and Certifications: - BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required - + one of the following: - N/A - License RN-Registered Nurse (30) - State of Wisconsin - License RN-Registered Nurse (TN Compact) - State of Tennessee Patient Care Responsibility - Provides care appropriate to patient population and as described in applicable policies and procedures. Required for All Jobs: - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. - Employment is at-will. This document does not create an employment contract, implied or otherwise.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
+ one of the following: - N/A, BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License RN-Registered Nurse (30) - State of Wisconsin, License RN-Registered Nurse (TN Compact) - State of Tennessee</div>

Nurse Clinician -Dermatology

<div>At Children&rsquo;s Wisconsin, we believe kids deserve the best.
Children&rsquo;s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it&rsquo;s like to work at Children&rsquo;s Wisconsin: https://www.instagram.com/lifeatcw/
Job Summary Primarily responsible for creating, delivering, and maintaining accurate documentation of staff/department keys for the health system. Also to performs electrical access control repairs for Public Safety as needed, as well as routine office coordination including Security Device testing while focusing on the delivery of exceptional customer service. Essential Functions - Collaborates with supervisor to develop procedures and manage systems for creating and distributing keying related tasks across the health system. Assesses and identifies security vulnerabilities in locks and security systems and provides suitable recommendations. - Prepares Key Hierarchy for new builds and remodels and orders appropriate hardware needs from vendors. Creates and maintains records of all key systems and security measures implemented for easy reference and future maintenance. - Staffs the hospital&rsquo;s Lock shop/Security device offices and serves as the primary point of contact for customer service in bitting new, replacement, or updated keying for employees. Mails appropriate keys to community-based/clinic locations and manages the tracking of said keys. Provides exceptional customer service and creates keys in a timely and efficient manner. - Assists Public Safety staff with troubleshooting and correcting problems related to all access control issues related to keys, card readers, and doors. Keeps up to date with the latest advancements in lock technology and security systems to provide the most effective and efficient services. - Orders keying/security device supplies accurately and timely to maintain stock levels. Follows established purchasing policies and guidelines. Ensures accuracy of documentation related to purchases. - Performs other related general office and record keeping duties as well as various customer service requests. - Performs special assignments and projects such as security device testing as directed by the Public Safety Systems Supervisor or Public Safety Director. Education: - High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required - Apprenticeship or Vocational training preferred - If no formal training is present, completion of an Apprenticeship or Vocational program within 2 years of employment preferred Experience: - 1+ years handset or lock experience or servicing doors in a healthcare environment required - Key cutting experience preferred Knowledge, Skills and Abilities - Excellent knowledge of different types of locks, including mechanical, electronic, and combination locks. - Proficiency in using key-cutting machines and tools to cut new or duplicate keys accurately. - Familiarity with relevant laws and regulations pertaining to locksmithing and security systems. - Familiar with the multiple devices that could be on a door - Ability to read and write in order to review and complete forms and perform various record keeping activities. - Good judgment and organizational ability to prioritize and organize work load to meet daily demands as well as respond to urgent situations. - Requires excellent customer service and interpersonal skills in order to greet and assist customers and respond to their needs in a professional, pleasant and efficient manner. - Ability to maintain a high level of confidentiality when exposed to matters pertaining to a wide variety of organizational issues. - Demonstrated computer skills utilizing MS Office Applications &ndash; Windows, Outlook, Word, PowerPoint, and Excel. Required for All Jobs: - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job. - Employment is at-will. This document does not create an employment contract, implied or otherwise.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:</div>

Locksmith Security Device Technician

<div>At Children&rsquo;s Wisconsin, we believe kids deserve the best.
Children&rsquo;s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it&rsquo;s like to work at Children&rsquo;s Wisconsin: https://www.instagram.com/lifeatcw/
<div>Job Summary
 
 
Public Safety Associate (PSA) is a uniform position responsible for providing support to Public Safety operations at CW facilities. Duties may include, but limited to, any or all of the following: provide badge access credentialing services; actively greet and engage with guests, and visitors to ensure a positive experience; badge and screen visitors according to visitation guidelines; determine the guest's destination and transportation needs, providing assistance as needed; direct visitors with precise way finding; report suspicious activities; provide support and guidance to visitors during emergency conditions; perform Weapon Screening services at designated locations to prevent weapons and other prohibited property from entering Children's property.
 
 
Essential Functions
 
 
<ul><li>Primarily works at Welcome Center stations. Badges and screens visitors per our visitation policy. Determines the guest&rsquo;s destination and transportation needs, and directs them with precise way finding. Directs visitors to all ambulatory clinics, ancillary locations, inpatient areas, EDTC and amenities located on the Milwaukee campus.
</li><li>Builds credible relationships with customers by delivering personal attention, demonstrating respect, recognizing patient&rsquo;s rights under HIPAA and maintaining patient confidentiality, responding to customer concerns, questions and needs, establishing trust and maintaining a positive representation of Children&rsquo;s Wisconsin.
</li><li>Performs Weapon Screening services at designated locations to prevent weapons and other prohibited property from entering Children&rsquo;s property. Secures property/evidence as needed/directed. Liaisons with local law enforcement.
</li><li>Maintains area in a safe condition during emergency conditions. Maintains area in a neat and orderly condition and contacts appropriate departments as needed.
</li><li>Maintains current knowledge of CW policy and procedures and department Standards of Work (SOW) through regular and timely independent review of internal communication including emails, Newsbreak and attendance at relevant meetings.
</li><li>Responsible for understanding and adhering to the Children&rsquo;s Organizational Code of Ethics and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to Children's business.
</li></ul> 
Education:
 
 
<ul><li>High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
</li><li>Post high school coursework in criminal justice or equivalent field of study. preferred
</li></ul> 
Experience:
 
 
<ul><li>1+ years Experience in customer service required
</li><li>1+ years Experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service. preferred
</li><li>1+ years Experience performing weapon screening. preferred
</li></ul> 
Knowledge, Skills and Abilities
 
 
<ul><li>Ability to assess demeanor of internal and external customers, adjusting approach as appropriate to those who could be lost, confused, joyful, upset or demanding with the goal of enhancing the overall experience. Ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment.
</li><li>Ability to successfully complete all required introductory and annual competency training processes to effectively perform duties and responsibilities of position.
</li><li>Basic computer skills in order to utilize and independently troubleshoot and resolve issues with equipment and systems (PC software applications, Microsoft Word, Excel Access, CAD, Incident Reporting, Surveillance Systems, Hospital software applications, EPIC, etc.)
</li><li>Ability to read and write in order to complete required reports and perform various recordkeeping activities
</li><li>Critical thinking skills required to make independent decisions and problem solve in a complex, fast paced environment.
</li><li>Excellent customer service and prioritization skills are essential.
</li><li>Exudes confidence and finesse in stressful situations-effectively diffusing negativity. Interpersonal skills necessary to effectively interact with a variety of hospital employees, patients, and visitors, sometimes under potentially stressful situations.
</li><li>Strong interpersonal, written and verbal communication skills to effectively interact with a variety of hospital employees, staff and visitors. The ability to interact with team members with positive intent and create innovative solutions through collaborative relationships.
</li><li>Ability to use weapon screening technologies to effectively perform duties and responsibilities.
</li></ul> 
Licenses and Certifications:
 
 
- BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council within 90 Days required
 
 
Required for All Jobs:
 
 
<ul><li>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
</li><li>Employment is at-will. This document does not create an employment contract, implied or otherwise.
</li></ul></div>Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, CHS-Certified Healthcare Security - International Association for Healthcare Security &amp; Safety</div>

Public Safety Associate - 3rd shift, part-time, 20 hrs/week

<div>At Children&rsquo;s Wisconsin, we believe kids deserve the best.
Children&rsquo;s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it&rsquo;s like to work at Children&rsquo;s Wisconsin: https://www.instagram.com/lifeatcw/
<div>Job Summary
 
 
Under the direction of the Medical Director and Manager, this position is responsible for organizing and coordinating all aspects of the intake of new patients into Mental and Behavioral Health clinical programs. Completes an assessment phone call with each patient and makes a clinical decision about the most appropriate placement and type of appointment. Ensures appointments are scheduled correctly in Epic, provides appointment confirmations, and required paperwork for families. Works closely with clinical and support staff to ensure a smooth and timely process of information gathering, decision-making and scheduling of new patients.
 
 
Essential Functions
 
 
<ul><li>Responds to all requests for services in Mental and Behavioral Health through telephone contact with the requesting party. Gathers all necessary information to obtain an understanding of the appropriate level of care and need for services per established protocols. Accurately records information gathered.
</li><li>Uses referral information to assess and prioritize the needs of new patients. Makes the most appropriate scheduling placement for the child.
</li><li>Assigns each patient to the most relevant provider and directs the scheduling of new patients for evaluation and other necessary appointments. Assists parents and others in creatively identifying and eliminating any barriers that may exist to keeping scheduled appointments.
</li><li>Facilitates physician/provider referrals, striving to exceed customer expectations.
</li><li>Uses good clinical skills and judgment in interacting with patients and families to ensure a smooth, timely and patient-focused intake process.
</li><li>Consults with colleagues as appropriate to assess and respond to potential safety concerns that may be raised during the intake process.
</li><li>Completes and maintains all necessary and appropriate files and records associated with intake to Mental and Behavioral Health programs. Documentation is clear, thorough, and timely.
</li><li>Maintains current list of providers, insurance panels, and community resources.
</li><li>Assists in the gathering and reporting of program data, quality assurance and outcome evaluation as assigned.
</li><li>Participates as appropriate in ongoing professional education and skill development.
</li></ul> 
Education:
 
 
<ul><li>Master's Degree in Social Work, Psychology or related field with mental health experience preferred
</li><li>Bachelor's Degree and at least 2 years related and applied experience in a mental health field in lieu of Master&rsquo;s degree required
</li></ul> 
Knowledge, Skills and Abilities
 
 
<ul><li>Knowledge of psychiatric disorders and appropriate clinical interventions, as well as knowledge of mental health insurance preferred.
</li><li>Strong communication, assessment, and interpersonal skills to establish and maintain strong, positive relationships with individuals of diverse backgrounds and experiences.
</li><li>Adequate writing skillset for the completion of forms, chart documentation, and other written materials.
</li><li>Demonstrated strong and creative problem solving skills.
</li><li>Strong organizational skills.
</li><li>Able to work effectively in a team environment.
</li></ul></div>This is a casual position that will work from mid-June until Mid-August. It is short-term employment and does not offer benefits.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:</div>

Access Navigator Mental and Behavioral Health - Casual

<div>JOB SUMMARY

This position provides case management to families involved in the child welfare system due to identified child safety concerns. Drawing upon strength-based, trauma-informed practice and utilizing a family teaming model, works in partnership with parents and their family team to manage child safety while enhancing parents&rsquo; ability to keep their children safe, with a primary goal of keeping families intact and achieving safe reunification. Responsible for safety assessment, safety planning in in-home and out-of-home care placement settings, and case planning utilizing both formal service providers and informal supports. Utilizing critical thinking skills, case managers facilitate and monitor case progress towards permanency and safe case closure.

JOB FUNCTIONS 
Essential Functions:
<ul>
<li>Engages clients and focuses on establishing trusting relationships with parent clients and their children with the purpose of engaging and supporting parents through the case planning and behavioral change process.
</li>
<li>Assess safety and determines plans in conjunction with case/permanency planning and service coordination to ensure child safety and child and family well-being.
</li>
<li>Coordinates multi-disciplinary family team comprised of formal and informal supports, maintains ongoing communication with team members and facilitates family team meetings in order to monitor case progress.
</li>
<li>Conducts in-home and community-based visits with children, families, and caregivers.
</li>
<li>Facilitates placement into out-of-home care settings, establishes family interaction plans and supports caregivers in meeting the needs of children and youth in partnership with their families.
</li>
<li>Documents case progress in the case record and completes court documentation.
</li>
<li>Understands the role of Federal, State and tribal legislation as related to the Division of Milwaukee Child Protective Services in the day-to-day planning, protection and intervention for children and families. Collaborates with legal parties and represents child welfare perspective in court proceedings, providing testimony as needed.
</li>
</ul>Guiding Behaviors: 
Exhibits guiding behaviors that reflect Children&rsquo;s values and support our mission and vision

Required for All Jobs:
<ul>
<li>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.</li>
<li>Employment is at-will. This document does not create an employment contract, implied or otherwise.</li>
</ul>
QUALIFICATIONS

Education:
<ul>
<li>Bachelor&rsquo;s Degree in Social Work, Psychology, Sociology, Criminal Justice or related degree that meets child-placing license requirements is Required
</li>
</ul>Experience:
<ul>
<li>1+ years of experience in the delivery of educational training, employment services, vocational counseling, social services or related field is preferred
</li>
<li>Case management experience is preferred
</li>
<li>Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred
</li>
</ul>Knowledge, Skills and Abilities:
<ul>
<li>Acceptable driving record, personal auto liability insurance coverage and the ability to be insured by the CHHS auto insurance carrier.</li>
<li>Ability to engage non-voluntary clients</li>
<li>Ability to work with diverse groups in a culturally competent manner</li>
<li>Organization and time management skills</li>
<li>Effective verbal, written and interpersonal communication skills</li>
</ul>
Licenses and Certifications:
<ul>
<li>License Driver&rsquo;s License &ndash; State of Wisconsin is required</li>
<li>License Social Worker (120) &ndash; State of Wisconsin is preferred</li>
</ul>
Working Conditions: 
This job primarily operates in a setting that routinely requires use of standard office equipment and/or where there is no reasonable potential for exposure to blood and other high risk body fluids.</div>
 <div>Click here to apply to a FULL TIME position on our website

Click here to apply to a CASUAL / PRN position on our website</div>

Child Welfare Case Manager

<div>At Children&rsquo;s Wisconsin, we believe kids deserve the best.
Children&rsquo;s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it&rsquo;s like to work at Children&rsquo;s Wisconsin: https://www.instagram.com/lifeatcw/
Children&rsquo;s Wisconsin is seeking a full‑time Nurse Clinician to join our renowned Genetics and Genomics Program, a leading center for the diagnosis, treatment, and research of genetic conditions. Our team provides compassionate, expert care to both children and adults across the lifespan, making a meaningful impact on patients and families every day.
In this role, the Nurse Clinician serves as a primary care coordinator and clinical follow‑up partner for patients with genetic disorders. You will manage an ongoing caseload, developing long‑term relationships with patients and families while guiding care over time. Responsibilities include coordinating treatments, supporting families with next steps following diagnosis, ensuring insurance coverage, and providing triage support by phone.
The role offers a balance of approximately 60% phone‑based care coordination and triage and 40% in‑person clinic support, including seeing patients in clinic alongside the care team. There would be little to no procedural tasks.
This position offers a high level of autonomy, with the opportunity to truly manage and own your patient caseload while collaborating closely with providers and specialists. Continuous learning are a core part of the role&mdash;genetics is an ever‑evolving field, and curiosity, humility, and a willingness to ask questions are essential. Most nurses feel comfortable in the role after about two years, with strong support and resources along the way.
Work Schedule: 1st shift Monday thru Friday no weekends or holidays.
Hybrid Schedule : Working two days from home and 3 days in the office
Location: Wauwatosa Main campus
<div>What you will do:
 
 
The Ambulatory Nurse Clinician promotes optimal wellness by promoting health maintenance, participating in the management of acute illness, managing the effects of chronic disease and disability across the continuum of care. This is accomplished through face to face or electronic interactions. Utilizing critical thinking and nursing process in caring for patients and caregivers with complex healthcare needs which are acquired through a process of integrating education, experiential knowledge and evidence-based guidelines. Acting as a partner, advocate, support and teacher to the patient and caregivers providing optimal management of the child's health care, and respecting their culture, values, diverse individual needs, health goals and treatment preferences. The Nurse Clinician facilitates continuity of care using the nursing process, inter-professional collaboration and care coordination activities to support the whole child by assessing and providing access to appropriate health care services and community resources across the care continuum.
 
 
Essential Functions
 
 
<ul><li>Accountable for and coordinates the delivery of care within the practice setting and across health care settings to maintain continuity of care to create a compassionate therapeutic environment through the assessment of the physical, functional and psychosocial well-being of the patient and family.
</li><li>Uses clinical reasoning to develop, implement and evaluate a plan of care that is collaborative and addresses the needs of the patient and caregivers resulting in optimal patient outcomes and reducing risk factors.
</li><li>Utilizes an inter-professional approach to communicate, educate and engage patients, caregivers, and providers in implementing the plan of care across care settings to achieve common goals, individualized interventions and optimal positive clinical outcomes and disease management.
</li><li>Employs educational strategies utilizing health teaching and health-promotion to include but not limited to, learning needs, abilities, readiness, cultural and spiritual, language preferences and barriers to learning that promote staff, individual, family, community and population health and safety and patient self-efficacy to promote, maintain, or restore health.
</li><li>Communicates effectively using health literacy strategies and a variety of formats, tools, approaches and technologies to build professional relationships and deliver care across the continuum.
</li><li>Contributes to the development and application of clinical practice guidelines, policies and procedures by comparing, contrasting and evaluating possible alternatives using an evidence based format and continuous quality improvement to deliver quality nursing care and enhance the patient/caregiver experience.
</li><li>Advocates from perspective of patient/caregiver and works toward resolution of complex ethical issues and raises ethical questions and concerns with the interdisciplinary team to identify inequities in care and works to resolve them.
</li><li>Through various telehealth practices provides effective management and coordination of care and services to include telephone triage and other telecommunications technologies to remove time and distance barriers for the delivery of nursing care.
</li></ul> 
Education:
 
 
<ul><li>Associate's Degree in Nursing required
</li><li>Bachelor's Degree in Nursing preferred
</li></ul> 
Experience:
 
 
<ul><li>2+ years Licensed nursing experience required
</li><li>2+ years Pediatric nursing experience preferred
</li><li>Experience managing patients with chronic and complex family and health needs preferred
</li></ul> 
Knowledge, Skills and Abilities
 
 
<ul><li>Demonstrate proficient pediatric assessment skills, utilizing a developmental approach to meet the individual needs of the neonatal, infant, toddler, pre-school, school age and adolescent and or young adult patient.
</li><li>Ability to work with patients who have intellectual and physical disabilities in a developmentally appropriate manner.
</li><li>Proficiency with the use of computers and an electronic medical record.
</li><li>Independent judgment and analytical ability to problem solve, make decisions and formulate reports.
</li><li>Requires effective and collaborative interpersonal and communication skills for discussing sensitive issues with patients and caregivers.
</li><li>The ability to represent the organization and serve consumers in a professional manner and promote a positive image of the organization and its services.
</li><li>Expertise in active listening and therapeutic communication.
</li><li>Requires critical reasoning and astute clinical judgment to expedite appropriate care and treatment.
</li></ul> 
Licenses and Certifications:
 
 
- BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required
 
- + one of the following: - N/A
 
- License RN-Registered Nurse (30) - State of Wisconsin
</div>Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
+ one of the following: - N/A, BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council, License RN-Registered Nurse (30) - State of Wisconsin, License RN-Registered Nurse (TN Compact) - State of Tennessee</div>

Nurse Clinician- Genetics (Hybrid)

Join Children's Wisconsin and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.