Qureos Mentor

Chinese Palace Restaurant Group

Role Purpose:To provide excellent customer service by taking orders, serving food and beverages, and ensuring guests have an enjoyable dining experience. The Wait Staff will act as the face of the restaurant, upholding service standards and maintaining a welcoming environment.Key Responsibilities:<ul><li>Greet and seat guests in a friendly and professional manner.</li><li>Present menus and provide detailed information about food and beverage options when required.</li><li>Take accurate food and drink orders and relay them promptly to the kitchen and bar.</li><li>Serve food and beverages efficiently, following restaurant standards.</li><li>Check in with customers during their meals to ensure satisfaction and address any concerns.</li><li>Process customer bills, handle payments, and return change accurately.</li><li>Maintain cleanliness and organization of dining areas, including tables, chairs, and service stations.</li><li>Set up and clear tables in preparation for the next guests.</li><li>Follow health, safety, and hygiene guidelines at all times.</li><li>Work collaboratively with kitchen staff, bartenders, and fellow wait staff to ensure smooth service.</li><li>Upsell additional products when appropriate (e.g., desserts, specials, beverages).</li><li>Handle guest complaints courteously and escalate to the supervisor/manager if needed.</li></ul>Qualifications &amp; Skills:<ul><li>Previous experience as a waiter/waitress or in customer service is an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Attention to detail and strong organizational skills.</li><li>Positive attitude and strong work ethic.</li><li>Basic math skills for handling payments.</li><li>Flexibility to work in shifts, including weekends and holidays.</li></ul>Physical Requirements:<ul><li>Ability to stand and walk for extended periods.</li><li>Ability to carry trays, plates, and beverages safely.</li><li>Comfortable working in a busy and dynamic environment.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your salary expectation?</li><li>Do you wish to live in company accommodation?</li></ul>

Wait Staff

The Maintenance Supervisor is responsible for overseeing the daily operations and management of the maintenance team. This role ensures that all equipment, machinery, and building systems are maintained in good working condition to meet production and operational requirements. The Supervisor will coordinate, schedule, and supervise maintenance activities, enforce safety standards, and manage maintenance personnel to ensure all tasks are completed efficiently and effectively.Key Responsibilities <ul><li>Lead, train, and manage a team of maintenance technicians and workers, ensuring tasks are completed efficiently and safely.</li><li>Coordinate daily maintenance tasks, assigning responsibilities based on priority and skill set, and ensuring optimal team efficiency.</li><li>Provide coaching, training, and development opportunities to improve technician skills and advance their professional growth.</li><li>Oversee and ensure the implementation of preventive and predictive maintenance programs to reduce downtime, increase the lifespan of equipment, and improve overall operational efficiency.</li><li>Monitor and analyse equipment performance data to identify trends, develop improvement strategies, and schedule proactive maintenance tasks.</li><li>Lead and manage troubleshooting of mechanical, electrical, HVAC, plumbing, and other facility systems during both scheduled maintenance and emergency breakdowns.</li><li>Ensure timely repairs to minimize production disruptions while maintaining the highest quality standards for safety and efficiency.</li><li>Continuously evaluate and optimize maintenance procedures, workflows, and resource allocation to achieve cost-effective maintenance operations.</li><li>Collaborate with production and operations teams to align maintenance schedules with production demands, reducing unplanned downtime and improving overall productivity.</li><li>Ensure compliance with all safety and environmental regulations, including proper handling of hazardous materials and maintaining a clean, safe working environment.</li><li>Ensure that maintenance personnel utilize proper safety equipment, follow safe work practices, and participate in safety audits and inspections.</li><li>Maintain accurate records for inspections, maintenance activities, and equipment performance to comply with regulatory requirements.</li><li>Maintain an inventory of spare parts and equipment, placing orders as necessary to ensure availability of required materials.</li><li>Coordinate sourcing of high-quality, cost-effective supplies and services.</li><li>Manage the maintenance budget by tracking costs, identifying opportunities for cost-saving initiatives, and ensuring that work is completed within budget constraints.</li><li>Keep accurate records of maintenance activities, equipment status, work orders, and repairs.</li><li>Be available for emergency troubleshooting and repairs outside of regular working hours, including weekends and holidays, as necessary.</li><li>Respond promptly to urgent maintenance issues that may impact operations or safety.</li><li>Work closely with other departments, such as production and operations, to schedule maintenance and ensure minimal disruption to daily operations</li><li>Actively identify and implement process improvements that enhance the efficiency, quality, and safety of the maintenance operations.</li><li>Prepare detailed reports on maintenance activities, equipment performance, downtime analysis, and other key performance indicators (KPIs) for senior management.</li><li>Lead root cause analysis (RCA) for recurrent equipment issues and develop corrective action plans to eliminate them.</li><li>Collaborate with project team for equipment installations, pre-opening and handover after project completion.</li></ul>Job Type: Full-time

Maintenance Supervisor

The Kitchen Cleaner is responsible for maintaining high cleanliness and hygiene standards in the kitchen and back-of-house areas. This role ensures compliance with food safety regulations, keeps kitchen equipment and surfaces sanitized, and supports the overall efficiency of the culinary team in a fine dining environment.Key Responsibilities:<ul><li>Clean and sanitize kitchen surfaces, floors, walls, and storage areas.</li><li>Wash, dry, and properly store kitchen utensils, dishes, and cookware.</li><li>Ensure proper disposal of kitchen waste while following hygiene and safety regulations.</li><li>Maintain cleanliness and organization of walk-in refrigerators, freezers, and dry storage areas.</li><li>Adhere to cleaning schedules and comply with food hygiene and safety regulations</li><li>Assist in deep cleaning kitchen equipment, including ovens, grills, and exhaust hoods.</li><li>Refill and stock cleaning supplies to ensure the kitchen remains well-equipped</li><li>Report any maintenance or safety hazards to the supervisor promptly.</li></ul>Physical Working Conditions:<ul><li>Typically works long shifts, including early mornings, late nights, weekends, and holidays.</li><li>May need to handle emergency cleaning during peak hours.</li><li>Lifting and carrying cleaning supplies, garbage bags, and kitchen tools (typically 10-20 kg)</li></ul>Qualifications/Requirements:<ul><li>Previous experience in a kitchen or hospitality cleaning role (preferred).</li><li>Basic knowledge of food hygiene and safety regulations.</li><li>Ability to work efficiently in a fast-paced fine dining environment.</li><li>Strong attention to detail and a commitment to maintaining cleanliness.</li><li>Flexibility to work shifts, including weekends and holidays.</li></ul>Job Type: Full-time

Kitchen Cleaner

Job Title:IT Field Support TechnicianLocation:UAEDepartment:Information TechnologyJob Type:Full-TimeJob Summary:We are seeking a skilled IT Field Support Technician to handle on-site installation, configuration, and maintenance of network infrastructure and surveillance systems across our restaurant and retail locations. The ideal candidate will have hands-on experience with structured cabling, CCTV setup, and network device configuration, ensuring reliable IT operations at all branches.Key Responsibilities:Network &amp; Cabling:<ul><li>Install and manage structured cabling systems (CAT6 and Fiber Optic) for new and existing sites.</li><li>Perform crimping, patching, and termination of network cables.</li><li>Conduct cable routing, labelling, and testing to ensure connectivity and compliance with standards.</li><li>Install and configure network points, patch panels, and keystone jacks.</li><li>Install, organize, and maintain IT racks, including switches, routers, firewalls, and patch panels.</li><li>Work with Fiber optic splicing, termination (LC/SC/ST), and testing tools.</li></ul>Networking Equipment Setup:<ul><li>Deploy and manage network switches, routers, and patch panels.</li><li>Support wireless access points (WAPs), PoE devices, and VoIP systems.</li><li>Configure and troubleshoot networking devices and connections.</li><li>Install and configure network racks, cabinets, and cable pathways.</li></ul>Hardware &amp; System Support:<ul><li>Set up and maintain workstations, POS terminals, printers, access control systems, and Wi-Fi access points.</li><li>Diagnose and resolve network and hardware-related issues.</li><li>Coordinate with IT and vendors for upgrades or troubleshooting.</li></ul>CCTV &amp; Security Systems:<ul><li>Install, maintain, and troubleshoot CCTV systems and cameras (IP &amp; Analog).</li><li>Configure DVRs/NVRs and ensure optimal camera positioning and connectivity.</li><li>Run and terminate CCTV cabling for efficient surveillance coverage.</li></ul>Documentation &amp; Reporting:<ul><li>Maintain site visit reports, equipment checklists, and network documentation.</li><li>Follow safety standards and ensure clean, well-labelled installations.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or bachelor&rsquo;s degree in IT, Computer Engineering, or a related field.</li><li>2&ndash;5 years of hands-on experience in IT field support or network cabling.</li><li>Strong knowledge of LAN/WAN, TCP/IP, and structured cabling standards.</li><li>Experience in fiber optic handling, splicing, and testing preferred.</li><li>Basic understanding of switches, routers, Wi-Fi configuration, and CCTV systems.</li><li>Ability to read network layouts and wiring diagrams.</li><li>Good communication and reporting skills.</li><li>Valid UAE driving license mandatory*</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you hold a valid UAE driving license?</li><li>How many years of hands-on experience do you have in network cabling (CAT6 / Fiber Optic), including crimping, patching, and testing?</li><li>Have you installed and configured CCTV systems, network switches, and Wi-Fi access points independently?</li><li>Are you currently based in the UAE, and how soon can you join if selected?</li></ul>

IT Field Support Technician

Key Responsibilities:Graphic Design:&middot; Develop creative concepts and design visual assets for both digital and print media, including brochures, social media graphics, advertisements, packaging, and website elements.&middot; Collaborate with the marketing team to create visual content that supports marketing campaigns and promotional activities.&middot; Ensure all designs align with the company&rsquo;s brand guidelines and maintain a consistent look and feel across all materials.&middot; Manage multiple design projects simultaneously, meeting deadlines and maintaining high standards of quality.&middot; Stay updated with industry trends and incorporate innovative design techniques and tools.Photography:&middot; Plan, shoot, and edit high-quality photographs for use in marketing materials, social media, websites, and other digital platforms.&middot; Coordinate with the creative team to understand project requirements and objectives, ensuring the photographs align with the brand&rsquo;s visual identity.&middot; Perform photo retouching and enhancement using photo editing software.&middot; Maintain and organize a digital library of images for easy access and use.&middot; Manage photography equipment and ensure it is in good working condition.Qualifications:&middot; Bachelor&rsquo;s degree in Graphic Design, Photography, Visual Arts, or a related field.&middot; Proven experience as a Graphic Designer and Photographer, with a strong portfolio showcasing both design and photography work.&middot; Proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).&middot; Experience in photography equipment and photo editing software (e.g., Adobe Lightroom, Photoshop).&middot; Strong understanding of design principles, typography, color theory, and composition.&middot; Excellent attention to detail and a keen eye for aesthetics.&middot; Ability to work independently and as part of a team, managing multiple projects and deadlines.&middot; Strong communication and interpersonal skills.Job Type: Full-timeApplication Question(s):<ul><li>Please share your portfolio link.</li></ul>Experience:<ul><li>graphic designer: 5 years (Required)</li><li>photography: 2 years (Preferred)</li></ul>

Graphic Designer

The dumpling chef specializes in the preparation, crafting, and steaming of Dumplings, ensuring consistency in taste, texture, and presentation. This role requires precision, skill, and adherence to traditional techniques while maintaining hygiene and kitchen efficiency in fine dining setting.Key Responsibilities <ul><li>Prepare dumpling dough with the correct texture, elasticity, and consistency.</li><li>Mix and season meat fillings, ensuring the correct balance of Flavors.</li><li>Prepare and incorporate soup gelatine for the signature soup-filled dumplings.</li><li>Hand-roll and cut dumpling dough to precise sizes.</li><li>Skilfully pleat dumpling with the required number of folds for a consistent and authentic appearance.</li><li>Maintain quality control on uniformity, ensuring dumplings are properly sealed to retain soup inside.</li><li>Work closely with the kitchen team to meet high-volume demands while maintaining quality.</li><li>Assist in training junior chefs or kitchen staff in dumpling making techniques.</li><li>Communicate with chefs and service staff to ensure smooth kitchen operations.</li></ul>Physical Working Conditions:<ul><li>Long hours of standing and repetitive hand movements (dough rolling, folding).</li><li>Exposure to heat and steam from kitchen equipment.</li><li>Fast paced and high-pressure kitchen environment.</li><li>Ability to lift heavy ingredients and equipment when required.</li><li>Flexibility to work evenings, weekends, and public holidays.</li></ul>Qualifications/Requirements:<ul><li>High school diploma or equivalent.</li><li>Culinary certification or specialized training in dumpling-making (preferred).</li><li>Food Safety &amp; Hygiene Certification (HACCP preferred).</li><li>2-5 years of experience in a professional kitchen, with a strong focus on dumpling or dim sum preparation.</li><li>Experience in a fine dining or high-volume Asian restaurant is preferred.</li><li>Expertise in dumpling folding techniques with precision and speed.</li><li>Strong knife skills and dough handling experience.</li><li>Ability to maintain consistency in size, shape, and presentation.</li><li>Attention to detail, patience, and ability to work in a fast-paced kitchen.</li></ul>Job Type: Full-timeExperience:<ul><li>Dumpling making: 2 years (Preferred)</li></ul>

Dumpling Chef & Kitchen Helper

<ul><li>Develop digital and social marketing strategies for CPG&rsquo;s portfolio to drive business growth and meet objectives.</li><li>Plan and implement digital/social marketing campaigns for promotions, product launches, and new shop openings. This includes social content strategy, social media platform strategy, and ad management within the broader marketing plan.</li><li>Work closely with the Digital Marketing Manager to determine priorities and develop relevant measurement metrics based on business goals.</li><li>Lead social media content creation, platform management, and advertising campaigns to ensure high-quality performance and ROI.</li><li>Manage day-to-day operations of social media accounts, ensuring content is timely, relevant, and aligned with brand goals.</li><li>Oversee social media advertising efforts across platforms like Google Ads, Meta Ads, LinkedIn Ads, TikTok, and Snapchat.</li><li>Assist the Digital Marketing Manager in managing and optimizing the company&rsquo;s websites and digital platforms.</li><li>Implement digital marketing tactics, including Google and social ads, to optimize growth and performance across platforms.</li><li>Utilize web tracking and analytics tools such as GA4, GTM, etc., to monitor and optimize website performance and user experience.</li><li>Source and manage agencies and vendors to support digital/social marketing needs.</li><li>Collaborate with external partners to execute digital campaigns and ensure alignment with marketing goals.</li><li>Assist with marketing budget management and the analysis of ROI on digital marketing initiatives.</li><li>Track campaign performance and provide reports on key metrics, offering insights for optimization.</li><li>Work closely with the Marketing Director, Digital Marketing Manager, and other departments to align on marketing efforts and ensure creativity, efficiency, and effectiveness.</li><li>Enhance customer relationship management and database management with digital marketing tactics and best practices.</li><li>Conduct industry and competitive research to stay informed on market trends and digital innovations.</li><li>Stay up to date with emerging digital marketing trends and technologies to maintain the company&rsquo;s competitive edge.</li></ul>&middot; Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field. MBA is a plus.&middot; Experience:o At least 3 years of experience handling core campaign operations in search, paid social, display, and video advertising.o Media planning experience is essential.o Solid experience managing Google Ads, Meta Ads, LinkedIn Ads, TikTok, and Snapchat Ads.&middot; Technical Skills:o Expertise in web tracking and analytics tools (e.g., GA4, GTM).o Proficient in website creation and management.o Mastery in social media scheduling, posting, and platform management.o High proficiency in Excel and PowerPoint; ability to build weekly, monthly, and quarterly reports.&middot; Industry Experience: Preferred GCC regional experience and F&amp;B industry experience.&middot; Other Skills:o Strong understanding of digital marketing tactics and tools.Open to learning new skills and adapting to industry innovationsJob Type: Full-time

Assistant Marketing Manager

Join Chinese Palace Restaurant Group and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.