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CHOICE FORCE INFOTECH PVT LTD

Job Title: Quality AnalystLocation: Salt Lake, KolkataCompany: Teleminds Infotech Pvt Ltd..Shift Timings : 5:00am to 2:00pm (Monday to Saturday) Pickup facility will be provided for this shift.2:00pm to 11:00pm (Monday to Saturday) Drop facility will be provided for this shift.We are hiring for a Call Quality Analyst.Freshers are welcome to apply!Key Responsibilities:<ul><li>Monitor, evaluate and auditing inbound and outbound calls.</li><li>Identify areas for improvement and provide feedback.</li><li>Maintain quality assurance standards and compliance.</li><li>Prepare call analysis reports and share insights with the management.</li></ul>Requirements:<ul><li>Prior experience in a similar role (1-2 years preferred).</li><li>Fluency in English is mandatory</li><li>Strong listening skills.</li><li>Proficiency in Excel &amp; Word.</li><li>Attention to detail and a proactive approach.</li></ul>Interested Candidates Please contact HR SUROBHI 7044664504 hr.sales.kol@telemindsinfotech.comJob Types: Full-time, PermanentPay: &#8377;14,000.00 - &#8377;20,000.00 per monthWork Location: In personJob Types: Full-time, PermanentBenefits:<ul><li>Leave encashment</li><li>Paid sick time</li><li>Commuters assistance</li><li>Paid time off</li><li>Provident Fund</li></ul>Job Types: Full-time, PermanentPay: &#8377;14,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Call Quality Analyst

Join CHOICE FORCE INFOTECH PVT LTD and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CHOICE FORCE INFOTECH PVT LTD

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Call Quality Analyst