Qureos Mentor

Choice Hotels

<p><b>Overview</b><br/>We are seeking a dynamic and personable Front Desk Staff member to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth operations at the front desk. Your energetic approach and excellent organizational skills will help create a positive environment while managing administrative tasks efficiently. This paid position offers an exciting opportunity to develop your office management and customer service expertise in a professional setting.</p><p><b>Duties</b></p><ul><li>Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere</li><li>Manage multi-line phone systems to handle inquiries, direct calls accurately, and provide exceptional customer support</li><li>Maintain organized filing systems, including electronic data entry and physical document management</li><li>Handle clerical tasks such as proofreading documents, data entry, and filing to support daily office operations</li><li>Support office management duties including supply inventory, mail distribution, and general administrative support</li></ul><p><b>Skills</b></p><ul><li>Proven experience in office management or administrative roles with strong organizational skills</li><li>Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications</li><li>Strong typing skills and attention to detail for data entry and proofreading tasks</li><li>Exceptional customer service skills with professional phone etiquette and effective communication abilities</li><li>Knowledge of front desk procedures, multi-line phone systems, and clerical best practices</li><li>Ability to multitask efficiently while managing time effectively in a fast-paced environment</li></ul><p>Join us as a Front Desk Staff member where your proactive attitude and organizational prowess will contribute to a seamless office experience. We value energetic individuals who thrive on delivering excellent customer support while maintaining smooth administrative operations. This is more than just a front desk role &mdash; it&rsquo;s an opportunity to grow your skills in a vibrant professional environment!</p><p>Pay: $11.00 - $12.00 per hour</p><p>Work Location: In person</p>

Front Desk Receptionist

<div><div>Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice&reg; has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice&reg; to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges&reg; loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit <div>www.choicehotels.com</div>.</div><div></div><div>
The ability to model Choice&rsquo;s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.</div><div></div><div>
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn &amp; Suites by Radisson.</div>
Position Summary<br>
<br>
The role of the Executive Club Lounge Host is to create 100% Guest Satisfaction by serving lounge customers in a prompt and efficient manner.<div></div><div><br>
The Radisson Hotel Salt Lake City Downtown, located at a walking distance to downtown attractions and events, is looking for an energetic individual to our Food &amp; Beverage team as an Executive Club Lounge Host.</div><div>
Our exciting and fast paced Hotel offers a break from the repetition, with no two days that are ever the same. We are proud to offer package that includes competitive pay, generous vacation package, 8 paid holidays, and excellent benefit package for fulltime employees.</div><div>
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.</div><div>
ESSENTIAL DUTIES AND RESPONSIBILITIES:</div><div>
Responsibilities of Executive Club Lounge Host:</div><ul><li>
Greets executive guests in the private Executive Lounge.</li><li>
Respond to guest enquiries and advised them of the amenities the hotel offered.</li><li>
Provides and contributes to the first impressions of our Guests, must perform the following tasks to the highest standards.</li></ul><div>
Oversees the operation of Executive Lounge</div><ul><li>
Coordinates and replenish all Guest supplies and amenities offered to the required standards in accordance with Choice Hotels.</li><li>
Maintains clean, orderly, and stocked all work areas.</li><li>
Process accurately check-ins and check-out.</li><li>
Stay current with all hotel services as well as VIP requests and special events.</li><li>
Demonstrate acknowledge of external locations, attractions, and landmarks in the vicinity of Salt Lake Downtown area.</li><li>
Project a professional manner with an emphasis on hospitality and Guest service</li><li>
Comply with Hotel security, fire regulations and all health and safety legislation.</li><li>
Execute tasks as instructed by the Executive Lounge Supervisor or Manager</li><li>
Serve your role and Team in an environmentally-conscience manner.</li><li>
Communicates with other departments regarding supplies, special events, staffing, and other areas as they pertain to the Executive Lounge.</li><li>
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service.</li><li>
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems.</li><li>
Provides Yes, I Can! genuine hospitality and teamwork on an ongoing basis.</li><li>
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction</li><li>
Performs other duties required to provide the service brand behavior and genuine hospitality.</li></ul><div>
REQUIREMENTS:</div><ul><li>
Minimum one - two years food and beverage experience</li><li>
Excellent oral and written communication skills</li><li>
Able to collaborate effectively with other hotel employees and managers to ensure teamwork.</li><li>
Able to resolve conflicts guests, supervisor, and employee.</li><li>
Knowledge of local, state, and federal liquor laws and regulations</li><li>
Guest-friendly personality</li><li>
Ability to multitask and work well under pressure.</li><li>
Basic computer skills in Microsoft Office Suit</li><li>
Long hours are sometimes required, ability to work flexible schedule.</li><li>
Ability to sit, stand, or walk for long periods of time.</li><li>
Ability to lift 50 pounds occasionally and push or pull room service carts up to 75 pounds.</li><li>
Good manual dexterity for the use of common office equipment</li></ul><div></div><div><br>
Ability to model Choice&rsquo;s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.</div><div></div><div>
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant&rsquo;s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.</div><div></div><div>
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.</div></div>

Executive Club Lounge Host

<div><div>Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice&reg; has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice&reg; to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges&reg; loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit <div>www.choicehotels.com</div>.</div><div></div><div>
The ability to model Choice&rsquo;s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.</div><div></div><div>
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn &amp; Suites by Radisson.</div>
The role of the Bartender is to prepare beverages for our guests in a prompt and courteous manner while maintaining a high level of quality and consistency.<div></div><div><div><br>
Are you RED?</div><ul><li><div>
You are a hotelier and leader &ndash; you know operations, you&rsquo;ve managed teams of all sizes, you know how to motivate your squad to achieve amazing things, and least of all you understand budgets and profitability</div></li><li><div>
You are passionate &ndash; about technology, innovation, creativity, art, music and fashion</div></li><li><div>
You are social &ndash; you don&rsquo;t just understand the latest trends in technology and social media, you are on the leading edge and social technology is part of who you are</div></li><li><div>
You are a change agent &ndash; change is part of you, you are part of change. Adaptability and resiliency is in your nature</div></li><li><div>
You are a communicator &ndash; face to face or via social media, connecting with others is what you do best</div></li></ul><div></div><div>
Choice MHD Benefit Breakdowns</div><div>
Hourly Wage: $16.37 per hour</div><div></div><div>
Benefits When You Make It Your Choice:</div><ul><li>
Employee discounts on thousands of hotels</li><li>
Paid Sick Time (MN Earned Sick and Safe Time)</li></ul><div></div><div>
Hourly (Part Time):</div><div>
1st of the month following 30 days of service :</div><ul><li>
401(k) Retirement Plan</li><li>
Employee Assistance Program</li></ul><div>
90 Days:</div><ul><li>
Paid Vacation and Sick Time</li><li>
8 Paid Holidays</li><li>
Paid Bereavement</li></ul><div>
1 Year:</div><ul><li>
Paid Floating Holidays</li></ul><div>
Does the above describe you? Then we want to hear from you!</div><div>
To make our HR folks happy&hellip; below highlights of a few of those typical &lsquo;responsibilities&rsquo; and &lsquo;requirements&rsquo; for this role.</div><div></div><div>
Key Responsibilities</div></div><div></div><div>
Pleasantly greeting our guests as they approach the bar; promoting house drinks and utilizing up-selling skills to maximize revenues</div><ul><li><div>
Preparing beverages requested by customers, adhering to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs</div></li><li><div>
Setting up the bar including all liquor, mixers, ice, garnishes, glassware and supplies</div></li><li><div>
Performing pre-shift and post-shift side-work (empty/fill ice-bins, prepare garnishments, replenish/store snacks, etc.)</div></li><li><div>
Maintains knowledge of bar inventory and wine selection to respond properly to customer questions</div></li><li><div>
Inventorying unused liquor and beverages, ensuring that all liquor is properly secured before, during, and at close of shift</div></li><li><div>
Maintaining a complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink</div></li><li><div>
Making appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction</div></li><li><div>
Stocks beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce based on projections from the daily functions sheet</div></li><li><div>
Inspecting the bar daily for cleanliness and attractiveness and inspecting all equipment and machinery for proper operation</div></li><li><div>
Ensuring the proper cleaning of the bar area</div></li><li><div>
Promoting teamwork and quality service through daily communication and coordination with other departments</div></li></ul><div></div><div>
Adheres to legal and/or Choice Hotels policies and standards</div><ul><li><div>
Understands and follows the laws and guidelines for beverage service</div></li><li><div>
Checks guests for proper identification, manages method of payment, and serves alcohol according to State, Federal and corporate liquor regulations.</div></li><li><div>
Alert Management of any service and/or safety issues<br>
Handles cash, checks and/or credit cards in accordance with Hotel policies</div></li></ul><div></div><div>
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations</div><ul><li><div>
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service</div></li><li><div>
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems</div></li><li><div>
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis</div></li><li><div>
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction</div></li><li><div>
Performs other duties required to provide the service brand behavior and genuine hospitality</div></li></ul><div></div><div>
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest</div><div></div><div>
Requirements/Skills</div><ul><li><div>
Minimum one year restaurant bartending experience, preferably in an upscale high volume environment</div></li><li><div>
Must meet minimum age to serve alcohol based on applicable state law</div></li><li><div>
Must be able to obtain and hold a valid Bartender&rsquo;s License</div></li><li><div>
Must be 18 years of age, or older</div></li><li><div>
Formal bartending training preferred</div></li><li><div>
Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, preparation methods and garnishments</div></li><li><div>
Knowledge of local, state and federal liquor laws and regulations</div></li><li><div>
Thorough understanding of safe and perceptive service</div></li><li><div>
Excellent customer service and verbal communication skills</div></li><li><div>
Ability to do basic math and handle cash</div></li><li><div>
Ability to work with Point of Sale systems</div></li><li><div>
Highly organized &ndash; demonstrate ability to proactively prioritize needs, put first things first, and effectively manage resources and time</div></li><li><div>
Able to work a flexible schedule, including evenings, weekends and holidays</div></li></ul><div></div><div><br>
Physical Demands</div><ul><li><div>
Ability to lift up to 25 pounds on a regular basis, and up to 75 pounds occasionally</div></li><li><div>
Ability to maneuver up to 150 pounds, occasionally, for short periods of time</div></li><li><div>
Able to set up and take down tables, chairs, stages and other banquet meeting fixtures</div></li><li><div>
Ability to push and pull carts weighing up to 200 lbs, occasionally</div></li><li><div>
Ability to stand for extended periods of time, constantly</div></li></ul><div><br>
Other Information<br>
<br>
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.<br>
This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an &ldquo;at-will&rdquo; relationship and may be terminated by either party at any time, with or without notice.<br>
<br>
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.<br>
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.</div><div></div><div>
Ability to model Choice&rsquo;s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.</div><div></div><div>
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant&rsquo;s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.</div><div></div><div>
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.</div></div>

Bartender

Join Choice Hotels and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Choice Hotels

About Company

Front Desk Receptionist

Executive Club Lounge Host

Bartender