Urwah Admin

Christian Dior Couture

<div>
 Position
 
 
 Area Visual Merchandiser is responsible for implementing and maintaining the VM global strategy in Turkey. Area VM is the point of reference for the VM in-store, supporting, guiding and training them to achieve their objectives. The position directly reports in terms of functions to the Zone VM Manager and hierarchically to their base boutique Store Manager.
 
 
 Job responsibilities
 
 
 
 Image
 
 
 
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 Ensure the Maison image standards are well implemented in all the boutiques in the area.
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 Oversee the in-store client experience guaranteeing good lighting, music, videos and decoration elements on a day-to-day basis.
 
 
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 </ul>
 
 Planning &amp; Operations
 
 
 
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 Manage store windows set-ups and collection launches in all the boutiques in the area to be in line with the VM and Merchandising Calendar.
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 Collaborate with internal stakeholders (Retail, Operations, Merchandising and Marketing/Events) to ensure VM high-level execution.
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 Collaborate with external suppliers ensuring the brand standards expectations.
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 Coordinate the in-store VMs in the area for all the daily VM activities.
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 Manage the VM props organization and inventories for all the boutiques in the area ensuring the good condition of these materials and informing any possible needs to the Zone VM Manager.
 
 
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 </ul>
 
 Communication
 
 
 
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 Provide qualitative feedback based on the central VM guidelines to the in-store VMs after any set-up.
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 Use Photo-reporting as the main communication channel. Ensuring high-quality photos, respecting the timing and implementing any changes if needed after feedback.
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 Be the link between the boutiques Retail Teams and the Zone VM Manager.
 
 
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 </ul>
 
 Business perspective
 
 
 
 <ul>
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 Plan product rotations in accordance with each boutique needs to maximize the sales, always ensuring alignment with central guidelines.
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 Be familiar with the performance of the boutiques in the area, monitoring closely the sell-through per collection and universe.
 
 
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 </ul>
 
 Training
 
 
 
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 Provide continuous training to the VMs in the related area following the inputs and the updates coming from central VM department.
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 Work on a plan to ensure the engagement of the Retail Teams on the day-to-day image standards maintenance.
 
 
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 </ul>
 Profile
 
 
 <ul>
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 Min 5- years&rsquo; experience in a company with international exposure
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 English as first business language; other languages are considered a plus.
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 Good proficiency in Excel, Word, PowerPoint; knowledge of Adobe pack (notably Photoshop) is a plus
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 Flexibility regarding working schedule when required (such as late nights and weekends)
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 Availability for business travels
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 Entrepreneurial spirit
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 Creativity with interest in fashion, design and art
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 People oriented
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 Time management and organizational skills
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 </ul>
</div>

Area Visual Merchandiser

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
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 Manage, facilitate, and ensure completion of all inventories and cycle counts.
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 Validate stock adjustments.
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 Investigate with Head Office on any discrepancies in receptions or stock transfers.
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 Manage &ldquo;End of Life&rdquo; product cycle.
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 Oversee the Turkey &ldquo;After Sales&rdquo; program.
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 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
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 Organize local Family Sales.
 
 
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 </ul>
 
 Policies &amp; Procedures
 
 
 
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 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
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 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
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 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
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 Prepare Monthly Internal Control reports.
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 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
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 </ul>
 
 Store Facility
 
 
 
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 Ensure maintenance and overall upkeep of the store and local Head Offices.
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 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
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 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
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 Ensure that all Health &amp; Safety requirements are always met.
 
 
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 </ul>
 
 Logistics
 
 
 
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 Oversee all processing of shipments, transfers, and consignments.
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 Follow-up of deliveries with freight forwarder and customs broker.
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 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
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 </ul>
 
 Accounting and financials
 
 
 
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 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
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 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
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 Be responsible for Turkey expense control (monthly P&amp;L analysis).
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 Follow-up anti-money laundering compliance.
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 Verify cash vs sales reconciliations.
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 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
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 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
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 </ul>
 
 Legal and Administrative
 
 
 
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 Follow-up contract expiry and renewals.
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 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
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 Comply with legal/administrative declarations needed in current or future stores.
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 Coordinate with Dior Legal Department and local advisors.
 
 
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 </ul>
 
 Store opening
 
 
 
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 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
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 Follow-up related administrative aspects.
 
 
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 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
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 Retail experience.
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 Knowledge of accounting is appreciated. / Accounting skills are a plus.
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 Knowledge of logistics is appreciated. / Logistics skills are a plus.
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 Native Turkish speaker, proficient in English.
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 Proficient in Excel.
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 </ul>
</div>

Country Operations Manager

<div>
 Position
 
 
 
 Join Our Team: Part-Time Sales Associate (6 hours/day, 4 days/week)
 
 
 
 
 Location: Kuwait
 
 
 
 
 
 IMPORTANT:
 
 
 
 
 To be eligible for this role, you
 
 must
 
 be under
 
 family sponsorship
 
 or have your own
 
 residency permit
 
 , with clear approval from your sponsor to work.
 
 
 Are you passionate about fashion and driven by excellence in customer service? We are seeking a dynamic Sales Associate to join our vibrant team. If you thrive in a fast-paced retail environment and have a flair for achieving sales targets, we would love to hear from you!
 
 
 
 
 Key Responsibilities:
 
 
 
 
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 Deliver exceptional customer service to ensure high satisfaction.
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 Provide insights and information on product features based on customers&rsquo; needs.
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 Achieve both monthly and annual sales targets.
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 Cultivate lasting relationships with customers using our client book.
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 Support in-store visual merchandising and maintenance of display standards.
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 Stay informed about our promotions and advertising campaigns.
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 Participate actively in store meetings and training sessions.
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 Manage and expand client relationships, including acquiring new clients.
 
 
 </li>
 </ul>
 
 
 Candidate Profile:
 
 
 
 
 <ul>
 <li>
 Must have your own or under family sponsorship
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 Has at least 2 years of experience in retail, preferably in the luxury sector
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 Exhibits excellent grooming and communication skills.
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 Demonstrates a strong passion for fashion and luxury goods.
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 Provides outstanding customer service skills.
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 Able to manage time efficiently in a dynamic environment.
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 Physically capable of standing for long periods.
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 Flexible to work various shifts including nights, weekends, and holidays.
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 Complies with all company policies and standards.
 
 
 </li>
 </ul>
 Job responsibilities
 
 
 
 Join Our Team: Part-Time Sales Associate (6 hours/day, 4 days/week)
 
 
 
 
 Location: Kuwait
 
 
 
 
 
 Candidate Profile:
 
 
 
 
 <ul>
 <li>
 Must have your own or under family sponsorship
 </li>
 <li>
 Has at least 2 years of experience in retail, preferably in the luxury sector
 </li>
 <li>
 Exhibits excellent grooming and communication skills.
 </li>
 <li>
 Demonstrates a strong passion for fashion and luxury goods.
 </li>
 <li>
 Provides outstanding customer service skills.
 </li>
 <li>
 Able to manage time efficiently in a dynamic environment.
 </li>
 <li>
 Physically capable of standing for long periods.
 </li>
 <li>
 Flexible to work various shifts including nights, weekends, and holidays.
 </li>
 <li>
 Complies with all company policies and standards.
 
 
 </li>
 </ul>
 Profile
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 Must have your own or under family sponsorship
 </li>
 <li>
 2-3 years' relevant experience in luxury retail industry
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 Excellent cross-selling skills
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 Service oriented, good communication and interpersonal skills
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 Mature and able to work independently
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 </ul>
</div>

Part Time Sales Associate | Kuwait

<div>
 Position
 
 
 
 Job Description
 
 
 
 The Assistant Department Manager for Ready to Wear will assist the Department Manager in overseeing the operations of the Ready to Wear department. This role involves supporting the management team in achieving sales targets, optimizing stock levels, ensuring excellent customer service, and implementing marketing activities. The Assistant Department Manager will also be responsible for supervising and coaching the sales team, maintaining relationships with suppliers
 
 
 
 Key Responsibilities
 
 
 
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 Operational Support:
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 Assist in overseeing daily operations of the Ready to Wear department.
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 Ensure adherence to established procedures for ordering and transferring stock.
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 Participate in setting up and optimizing stock level usage.
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 Follow up with area managers to ensure optimal stock levels.
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 Participate in the development of purchase plans.
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 Sales and Targets:
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 Monitor daily sales and compare against monthly and yearly targets.
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 Support the Department Manager in taking necessary actions to achieve sales goals.
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 Assist in follow-up on sales performance and provide regular updates to the Department Manager.
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 Attend managers&rsquo; meetings to review shop performance and provide feedback to the Department Manager.
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 Events Management:
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 Assist in the execution of marketing activities and promotions within the department (Including Trunk Shows, Fur Events&hellip;etc)
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 Customer Service:
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 Ensure the highest level of customer service is provided by the team.
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 Address customer needs and resolve issues to exceed their expectations.
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 Team Management:
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 Assist in managing, engaging, and guiding the team.
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 Support the Department Manager in setting objectives and budgets for team members.
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 Provide coaching and training to team members to enhance their performance.
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 Conduct regular one-on-one meetings and mentoring sessions with team members.
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 Supplier and Partner Relations:
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 Coordinate with suppliers, contractors, logistics, and merchandising for opening, closing, and renovation activities.
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 Maintain smooth relationships with suppliers and business partners to implement partnerships.
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 CRM Activities:
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 Follow up on CRM activities to ensure 100% contactability and Dior Know compliance.
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 Align with CRM to ensure the OTO schedule for the department is planned for the week/months ahead and that the team&rsquo;s individual OTO&rsquo;s targets are being respected and followed up on
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 </ul>
</div>

Assistant Department Manager – Ready to Wear

<div>
 Position
 
 
 
 Operations Associate
 
 
 
 
 SUPPORT THE ACTIVITY OF THE STORE ON AN ADMINISTRATIVE LEVEL
 
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Supervising all cash operations.
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 Managing stocks in order to prevent stock losses
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 Checking all supplier invoices
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 Transmitting all invoices for payment to Finance Department.
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 To be responsible for the maintenance of the customer database (cleaning, merging and capturing)
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 Preparation of any specific report required by the manager
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 Order all specific items required by the boutique and validated by the manager such as stationary.
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 Follow up on all packaging reorders.
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 Assist the team for the preparation of sales.
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 Taking care of the repairs department in coordination with the sales associate in charge of it.
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 checking the turnover of the boutique
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 Investigate any discrepancy
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 Organize reception of the deliveries.
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 Take care of unsolved delivery issues.
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 Organize Private sales.
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 Check that all items have security price + tags.
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 To prepare and manage the annual inventory.
 
 
 </li>
 </ul>
 Profile
 
 
 
 3requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree/Diploma in Business Administration.
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 Minimum of 2 years' experience in Administration or Secretary.
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 Ability to handle receiving operations effectively, including proper handling of merchandise.
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 Ability to read, count, and write to accurately complete all documentation.
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 Ability to process information and merchandise through computer system.
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 Ability to work varied hours/days, including nights, weekends, and holidays as needed.
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 Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above
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 Previous retail stock/shipping/receiving experience
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 </ul>
</div>

Operations Associate