Urwah Admin

Christian Dior Couture

<div>
 Position
 
 
 This role will be responsible for managing and leading all commercial and operational activities for Dior Airport Store as well as leading the store team in line with Dior&rsquo;s unique client experience and welcoming principles. The role requires a hands-on approach to drive the business. The ideal candidate must have a strong background in premium customer service, team leadership, and retail operations, with a deep appreciation for high-end products and clientele. The Store Manager will be responsible
 
 
 for driving sales, delivering an exceptional in-store experience, and upholding the brand's image and values.
 
 
 Job responsibilities
 
 
 <ul>
 <li>
 Lead, motivate, and manage the store team to achieve sales goals and operational excellence.
 </li>
 <li>
 Recruit, train, and develop high-performing team members.
 </li>
 <li>
 Conduct regular performance reviews and provide coaching and feedback.
 </li>
 <li>
 Ensure the delivery of a world-class customer experience aligned with luxury service standards.
 </li>
 <li>
 Build and maintain long-term relationships with clients through CRM and clienteling strategies.
 </li>
 <li>
 Resolve customer concerns with professionalism and discretion.
 </li>
 <li>
 Drive sales performance by setting and monitoring KPIs.
 </li>
 <li>
 Analyze business reports to identify trends and opportunities for growth.
 </li>
 <li>
 Collaborate with marketing and visual teams to execute seasonal campaigns and events.
 </li>
 <li>
 Oversee all daily store operations, including inventory control, cash management, and
 
 
 </li>
 </ul>
 compliance.
 
 
 <ul>
 <li>
 Ensure adherence to company policies, and visual merchandising guidelines.
 </li>
 <li>
 Maintain store presentation and cleanliness to the highest luxury standards.
 
 
 </li>
 </ul>
 Profile
 
 
 Education: Bachelor&rsquo;s Degree is a must; MBA would be an asset
 
 
 Language: Excellent command of spoken and written English
 
 
 
 Work Experience
 
 
 
 <ul>
 <li>
 8-10 years of experience in a retail management role, preferably in luxury or premium retail.
 </li>
 <li>
 Proven track record of achieving sales targets and delivering exceptional customer service and
 
 
 </li>
 </ul>
 clientele.
 
 
 <ul>
 <li>
 Strong leadership and interpersonal skills with the ability to inspire and motivate a team.
 </li>
 <li>
 Proficient in retail business systems (POS, CRM, inventory management).
 </li>
 <li>
 Passion for luxury fashion, design, or lifestyle products.
 </li>
 <li>
 Previous airport store management experience is an asset.
 </li>
 </ul>
</div>

Store Manager İstanbul Airport

<div>
 Position
 
 
 
 Job Description
 
 
 
 The Assistant Department Manager for Ready to Wear will assist the Department Manager in overseeing the operations of the Ready to Wear department. This role involves supporting the management team in achieving sales targets, optimizing stock levels, ensuring excellent customer service, and implementing marketing activities. The Assistant Department Manager will also be responsible for supervising and coaching the sales team, maintaining relationships with suppliers
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Operational Support:
 </li>
 <li>
 Assist in overseeing daily operations of the Ready to Wear department.
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 <li>
 Ensure adherence to established procedures for ordering and transferring stock.
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 Participate in setting up and optimizing stock level usage.
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 <li>
 Follow up with area managers to ensure optimal stock levels.
 </li>
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 Participate in the development of purchase plans.
 </li>
 <li>
 Sales and Targets:
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 Monitor daily sales and compare against monthly and yearly targets.
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 <li>
 Support the Department Manager in taking necessary actions to achieve sales goals.
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 <li>
 Assist in follow-up on sales performance and provide regular updates to the Department Manager.
 </li>
 <li>
 Attend managers&rsquo; meetings to review shop performance and provide feedback to the Department Manager.
 </li>
 <li>
 Events Management:
 </li>
 <li>
 Assist in the execution of marketing activities and promotions within the department (Including Trunk Shows, Fur Events&hellip;etc)
 </li>
 <li>
 Customer Service:
 </li>
 <li>
 Ensure the highest level of customer service is provided by the team.
 </li>
 <li>
 Address customer needs and resolve issues to exceed their expectations.
 </li>
 <li>
 Team Management:
 </li>
 <li>
 Assist in managing, engaging, and guiding the team.
 </li>
 <li>
 Support the Department Manager in setting objectives and budgets for team members.
 </li>
 <li>
 Provide coaching and training to team members to enhance their performance.
 </li>
 <li>
 Conduct regular one-on-one meetings and mentoring sessions with team members.
 </li>
 <li>
 Supplier and Partner Relations:
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 Coordinate with suppliers, contractors, logistics, and merchandising for opening, closing, and renovation activities.
 </li>
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 Maintain smooth relationships with suppliers and business partners to implement partnerships.
 </li>
 <li>
 CRM Activities:
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 Follow up on CRM activities to ensure 100% contactability and Dior Know compliance.
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 Align with CRM to ensure the OTO schedule for the department is planned for the week/months ahead and that the team&rsquo;s individual OTO&rsquo;s targets are being respected and followed up on
 </li>
 </ul>
</div>

Assistant Department Manager – Ready to Wear

<div>
 Position
 
 
 
 Operations Associate
 
 
 
 
 SUPPORT THE ACTIVITY OF THE STORE ON AN ADMINISTRATIVE LEVEL
 
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Supervising all cash operations.
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 Managing stocks in order to prevent stock losses
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 Checking all supplier invoices
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 Transmitting all invoices for payment to Finance Department.
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 To be responsible for the maintenance of the customer database (cleaning, merging and capturing)
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 Preparation of any specific report required by the manager
 </li>
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 Order all specific items required by the boutique and validated by the manager such as stationary.
 </li>
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 Follow up on all packaging reorders.
 </li>
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 Assist the team for the preparation of sales.
 </li>
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 Taking care of the repairs department in coordination with the sales associate in charge of it.
 </li>
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 checking the turnover of the boutique
 </li>
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 Investigate any discrepancy
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 Organize reception of the deliveries.
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 Take care of unsolved delivery issues.
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 Organize Private sales.
 </li>
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 Check that all items have security price + tags.
 </li>
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 To prepare and manage the annual inventory.
 
 
 </li>
 </ul>
 Profile
 
 
 
 3requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree/Diploma in Business Administration.
 </li>
 <li>
 Minimum of 2 years' experience in Administration or Secretary.
 </li>
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 Ability to handle receiving operations effectively, including proper handling of merchandise.
 </li>
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 Ability to read, count, and write to accurately complete all documentation.
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 Ability to process information and merchandise through computer system.
 </li>
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 Ability to work varied hours/days, including nights, weekends, and holidays as needed.
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 Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above
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 Previous retail stock/shipping/receiving experience
 </li>
 </ul>
</div>

Operations Associate

<div>
 Job responsibilities
 
 
 At
 
 Dior
 
 , our clients are at the heart of everything we do. We are looking for a
 
 Client Development Manager
 
 to lead clienteling excellence in our boutiques and elevate the Dior client journey to the next level.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Drive client recruitment, retention, and engagement through innovative clienteling strategies
 </li>
 <li>
 Train and coach boutique teams on CRM tools, outreach, and delivering &ldquo;extra-mile&rdquo; service
 </li>
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 Build authentic, lasting relationships with top clients while supporting the team on the shop floor
 </li>
 <li>
 Manage client activation campaigns, boutique events, and gifting strategies
 </li>
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 Track and analyse key KPIs to continuously improve clienteling performance
 
 
 </li>
 </ul>
 
 What We Are Looking For
 
 
 
 ✔ Proven experience in luxury retail, client development, or CRM management
 
 
 ✔ Strong coaching and training skills to inspire boutique teams
 
 
 ✔ A client-first mindset with a passion for creating memorable experiences
 
 
 ✔ Analytical ability to manage data, reports, and KPIs with precision
 
 
 ✔ Professional presence as a true
 
 Dior Ambassador
 
 
 
 This is a unique opportunity to join one of the world&rsquo;s most prestigious luxury brands and shape the future of client engagement in our boutiques.
 
 
 Apply now and bring your expertise to Dior.
</div>

Country Client Development Manager | Kuwait

<div>
 Job responsibilities
 
 
 Career Opportunity &ndash; Fine Jewelry &amp; Timepieces | The Avenues Flagship Kuwait
 
 
 At
 
 Christian Dior Couture
 
 , our
 
 Fine Jewelry &amp; Timepieces
 
 universe is more than product &mdash; it is art, heritage, and innovation brought to life through exceptional people.
 
 
 At
 
 The Avenues, Kuwait
 
 , we are looking for a leader who can elevate this flagship, driving both
 
 business performance
 
 and
 
 team excellence
 
 .
 
 
 
 Your Impact on Product &amp; Business
 
 
 
 <ul>
 <li>
 Champion the Fine Jewelry &amp; Timepieces category, ensuring the right product mix, stock optimization, and purchasing plans that answer the Kuwaiti market&rsquo;s unique demand.
 </li>
 <li>
 Partner with the Marketing Manager to craft and deliver a calendar of activations that shine a spotlight on Dior&rsquo;s iconic creations and create desirability in Kuwait.
 </li>
 <li>
 Work with the Division Manager and suppliers on strategic plans and negotiations, securing competitive commercial conditions and exclusive opportunities for Dior Kuwait.
 </li>
 <li>
 Monitor daily sales performance in FJ &amp; TP, driving swift action plans to meet and exceed ambitious yearly targets.
 </li>
 <li>
 Lead store openings, renovations, and luxury client spaces, ensuring exceptional environments that reflect Dior&rsquo;s prestige.
 </li>
 <li>
 Strengthen partnerships with suppliers and watch/jewelry maisons, positioning Kuwait as a key market in the region.
 
 
 </li>
 </ul>
 Profile
 
 
 
 Your Impact on People &amp; Clients
 
 
 
 <ul>
 <li>
 Inspire and lead a specialized team of Fine Jewelry &amp; Timepieces experts, setting clear goals and equipping them to deliver excellence.
 </li>
 <li>
 Coach, develop, and grow your people &mdash; ensuring Dior Kuwait becomes a talent hub for expertise in FJ &amp; TP.
 </li>
 <li>
 Guarantee exceptional client service standards, creating unforgettable moments that turn transactions into long-term relationships.
 </li>
 <li>
 Actively engage in managers&rsquo; meetings, bringing FJ &amp; TP insights to the wider network and influencing strategic decisions.
 </li>
 <li>
 Anticipate client needs in the Kuwaiti market, delivering tailored experiences that exceed expectations.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 You are a leader with a
 
 deep appreciation for Fine Jewelry &amp; Timepieces
 
 and the ability to balance
 
 business strategy with people development
 
 . You are driven by numbers, yet inspired by storytelling, craftsmanship, and client connections. Above all, you embody the values of
 
 Dior
 
 : excellence, innovation, and timeless elegance.
 
 
 
 Join us in shaping the future of Fine Jewelry &amp; Timepieces at Dior&rsquo;s Flagship in The Avenues, Kuwait.
 
 
 
 Here, product excellence meets people excellence &mdash; and you are at the center of both.
</div>

Department Manager | Fine Jewelry & Time Pieces | The Avenues Kuwait

<div>
 Position
 
 
 Christian Dior Couture operates several boutiques in Turkey, both in city centers and in resort locations.
 
 
 The Turkish market is managed by the CD Turkey Country Manager on behalf of Christian Dior Couture's Southern Europe Zone.
 
 
 This position reports directly to the CD Turkey Country Manager, with a functional report to the Southern Europe CD Operations Manager.
 
 
 The Turkey Country Operations Manager is responsible for the overall management of operations, staff, merchandise, and customer service in the Turkish boutiques.
 
 
 The Turkey Country Operations Manager is also responsible for maintaining and achieving operational and merchandising standards and goals, and for developing the Turkish Operations Team in collaboration with the CD Turkey Country Manager and the Boutique Managements.
 
 
 In this context, the Turkey Country Operations Manager will participate in the development and growth of the subsidiary.
 
 
 The local Turkish Head Office is located in Istanbul.
 
 
 Job responsibilities
 
 
 
 Inventory And Stock Management
 
 
 
 <ul>
 <li>
 Manage, facilitate, and ensure completion of all inventories and cycle counts.
 </li>
 <li>
 Validate stock adjustments.
 </li>
 <li>
 Investigate with Head Office on any discrepancies in receptions or stock transfers.
 </li>
 <li>
 Manage &ldquo;End of Life&rdquo; product cycle.
 </li>
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 Oversee the Turkey &ldquo;After Sales&rdquo; program.
 </li>
 <li>
 Follow-up repairs of defective or damaged goods, from store stock or from after-sales.
 </li>
 <li>
 Organize local Family Sales.
 
 
 </li>
 </ul>
 
 Policies &amp; Procedures
 
 
 
 <ul>
 <li>
 Ensure store compliance to policies and processes and drive operational excellence through audits &amp; action plans.
 </li>
 <li>
 Understand, abide by and enforce all operational policies and procedures as dictated by Retail Handbook Procedures, the human resources guide and other related material.
 </li>
 <li>
 Train newcomers to Dior retail procedures, stock management procedures and cash desk operations.
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 <li>
 Prepare Monthly Internal Control reports.
 </li>
 <li>
 Be project leader for all &laquo;back-office&raquo; tool evolution/roll-out &amp; support the Digital evolution on retail special projects roll-out.
 
 
 </li>
 </ul>
 
 Store Facility
 
 
 
 <ul>
 <li>
 Ensure maintenance and overall upkeep of the store and local Head Offices.
 </li>
 <li>
 Manage the boutiques and offices facilities: cleaning, repair &amp; maintenance, security.
 </li>
 <li>
 Serve as direct liaison between all sub-contractors and vendors to verify that corporate standards of store and offices are always met.
 </li>
 <li>
 Ensure that all Health &amp; Safety requirements are always met.
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Oversee all processing of shipments, transfers, and consignments.
 </li>
 <li>
 Follow-up of deliveries with freight forwarder and customs broker.
 </li>
 <li>
 Coordination with accounting back office, follow-up of KPI&rsquo;s.
 
 
 </li>
 </ul>
 
 Accounting and financials
 
 
 
 <ul>
 <li>
 Pre-check store invoices, and any required documentation according to the internal Purchase procedure.
 </li>
 <li>
 Follow-up sales reconciliation between Dior System, and E-invoice/E-archive portals.
 </li>
 <li>
 Be responsible for Turkey expense control (monthly P&amp;L analysis).
 </li>
 <li>
 Follow-up anti-money laundering compliance.
 </li>
 <li>
 Verify cash vs sales reconciliations.
 </li>
 <li>
 Coordinate with Finance Manager and Head Office regarding insurance matters (product damage, business interruption, civil liability, other HR insurances).
 </li>
 <li>
 Annual external audit: reply to any queries from auditors, together with CD Turkey Country Manager.
 
 
 </li>
 </ul>
 
 Legal and Administrative
 
 
 
 <ul>
 <li>
 Follow-up contract expiry and renewals.
 </li>
 <li>
 Follow-up HR administrative aspects, to be shared with HR Manager and accounting back office: time schedules, overtime, absence/leaves, staff commissions.
 </li>
 <li>
 Comply with legal/administrative declarations needed in current or future stores.
 </li>
 <li>
 Coordinate with Dior Legal Department and local advisors.
 
 
 </li>
 </ul>
 
 Store opening
 
 
 
 <ul>
 <li>
 Coordinate with Dior Architecture Department and local suppliers in any store opening/renovation project, including seasonal projects.
 </li>
 <li>
 Follow-up related administrative aspects.
 
 
 </li>
 </ul>
 Profile
 
 
 <ul>
 <li>
 University graduate with 5-10 years of experience in management.
 </li>
 <li>
 Retail experience.
 </li>
 <li>
 Knowledge of accounting is appreciated. / Accounting skills are a plus.
 </li>
 <li>
 Knowledge of logistics is appreciated. / Logistics skills are a plus.
 </li>
 <li>
 Native Turkish speaker, proficient in English.
 </li>
 <li>
 Proficient in Excel.
 </li>
 </ul>
</div>

Country Operations Manager

Join Christian Dior Couture and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Christian Dior Couture

ABOUT_COMPANY

Store Manager İstanbul Airport

Assistant Department Manager – Ready to Wear

Operations Associate

Country Client Development Manager | Kuwait

Assistant Department Manager – Ready to Wear

Department Manager | Fine Jewelry & Time Pieces | The Avenues Kuwait

Country Operations Manager