Qureos Mentor

Chubb Insurance

<div><p><b>ROLE PURPOSE
</b></p><p>The Tech Risk &amp; Compliance Lead is a hands-on, execution-focused role within the EMEA IT Risk and Compliance function, responsible for the practical design, implementation and testing of SOX IT General Controls (ITGCs) across the EMEA technology estate, alongside supporting compliance with the wider European regulatory landscape including the General Data Protection Regulation (GDPR) and the Digital Operational Resilience Act (DORA). The role holder works directly with architects and application owners to build IT controls into systems, performs control design and operating-effectiveness testing, collects and reviews evidence, manages deficiencies through to remediation, and acts as the day-to-day interface to internal and external auditors (PwC), risk and data protection functions, and regional IT leads<br>
</p><p></p><p><b>KEY RESPONSIBILITIES<br>
</b></p><p></p><p><b>Control Design, Implementation and Testing
</b></p><ul><li><div>Design and document SOX-compliant control specifications for IT platforms - covering logical access, change management, computer operations and segregation of duties - and work with IT owners to implement them in production.
</div></li><li><div>Apply controls-by-design in practice: review designs, configurations and change requests against control requirements and confirm SOX, data protection and operational-resilience controls are built in before changes reach production.
</div></li><li><div>Plan and execute control design and operating-effectiveness testing across the ITGC portfolio, including sample selection, test execution, workpaper preparation, and conclusion on control adequacy.
</div></li><li><div>Maintain a detailed control inventory, test calendar and RACI for each control, and track identified deficiencies through root-cause analysis to validated remediation.<br>
</div></li></ul><p></p><p><b>Architecture Review and Controls by Design
</b></p><ul><li><div>Review infrastructure architecture documents, design proposals, and change requests to assess SOX control implications prior to implementation; engage at design stage with architects and engineers to embed ITGCs, preventing control gaps from being introduced through system design.
</div></li><li><div>Provide compliance input into cloud migrations, platform modernisation, database upgrades, and identity management programmes.
</div></li><li><div>Develop and maintain a controls reference framework as a practical design guide for architects and platform owners.<br>
</div></li></ul><p></p><p><b>Regulatory Control Implementation and Testing - SOX, GDPR and DORA
</b></p><ul><li><div>Embed GDPR technical and organisational controls (access control, encryption, logging, data retention and deletion, and audit trails) into infrastructure design and the ITGC framework, partnering closely with the Data Protection Officer and privacy function.
</div></li><li><div>Establish a consolidated regulatory control mapping so that a single, well-designed set of controls satisfies SOX, GDPR and DORA obligations, reducing duplication and control fatigue across the estate.
</div></li><li><div>Report on control implementation and testing status against regulatory requirements and track remediation of identified gaps through to closure.<br>
</div></li></ul><p></p><p><b>Advisory and Stakeholder Engagement
</b></p><ul><li><div>Act as compliance advisor to application owners, architects, and engineering teams on ITGC-compliant access models, change workflows, and operational procedures.
</div></li><li><div>Participate in architecture review boards and governance forums as the designated compliance representative; serve as primary contact for internal audit and PwC for all infrastructure-related SOX testing, evidence requests, and findings management.
</div></li><li><div>Provide structured reporting to senior leadership on compliance posture, open findings, and remediation status.<br>
</div></li></ul><p></p><p><b>Technology Risk and Continuous Improvement
</b></p><ul><li><div>Conduct periodic IT risk assessments and produce decision-ready risk reporting for senior management; assess compliance implications of new technologies and delivery models prior to adoption.
</div></li><li><div>Drive standardisation and continuous improvement of the infrastructure compliance programme; develop guidance materials and training for infrastructure and application teams.
</div></li><li><div>Operate effectively within an evolving regulatory environment, including GDPR, DORA, FCA requirements, and Lloyd's reporting obligations.</div></li></ul></div>
<br><div><p><b>EXPERIENCE
</b></p><ul><li><div>Minimum 5 years in IT compliance, IT external or internal audit, or technology risk within financial services, insurance, or Big 4.
</div></li><li><div>Proven ownership of SOX ITGC programmes including proactive monitoring and deficiency remediation.
</div></li><li><div>Track record of reviewing architectural artefacts from a compliance perspective and guiding technical teams on control implementation.
</div></li><li><div>Prior engagement with Big 4 external audit at a senior client-side level, or equivalent auditor-side experience.
</div></li><li><div>SOX ITGCs: logical access, change management, computer operations, and segregation of duties.
</div></li><li><div>Privileged access management tools: CyberArk and/or SailPoint.
</div></li><li><div>Infrastructure platforms: Windows Server, Linux/AIX, iSeries (AS400), Oracle Database, SQL Server, and DB2.
</div></li><li><div>Ability to critically assess architecture documents and identify control design implications.
</div></li><li><div>Working knowledge of EU regulatory frameworks affecting infrastructure, including DORA operational-resilience requirements and GDPR technical and organisational controls.<br>
</div></li></ul><p></p><p><b>QUALIFICATIONS
</b></p><ul><li><div>Required: Bachelor's degree in Computer Science, Information Technology, or a related discipline.
</div></li><li><div>Preferred: Certified Information Systems Auditor (CISA).
</div></li><li><div>A dvantageous: CRISC, CISM, or equivalent professional qualification<br>
</div></li></ul><div></div><h2 class="jobSectionHeader"><b>We offer in return!<br>
</b></h2><p></p><p>Competitive salary &amp; pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days, hybrid working options, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning &amp; development offerings, Employee Assistance program.<br>
</p><p></p><p><b>Integrity. client focus. respect. excellence. teamwork
</b></p><p>Our core values dictate how we live and work. We&rsquo;re an ethical and honest company that&rsquo;s wholly committed to its clients. A business that&rsquo;s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that&rsquo;s collaborative and supportive.
</p><p>Diversity &amp; Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.
</p><p>We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.</p></div><div></div>

Tech Risk & Compliance Lead

<div><p>Are you ready to make a meaningful impact in the world of workers' compensation or auto &amp; general liability claims? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we are dedicated to providing exceptional service and innovative solutions, and we are looking for passionate individuals to be part of our dynamic team. If you are eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere!
</p><p>We are looking to add a Claims Associate to our team who will ultimately be responsible for managing a workers&rsquo; compensation claims desk. This temp-to-hire program is designed to include hands-on business experience and interactive instruction necessary for the development of a successful workers&rsquo; compensation claims professional. Individuals possessing a bachelor&rsquo;s degree, master&rsquo;s degree, or equivalent experience will be considered excellent applicants. This is a compelling opportunity to join a growing, financially stable, and successful company. As an industry leader, we are an employer of choice for those aspiring to develop a meaningful career in a fast-paced, diverse environment with offices in many major U.S. cities.
</p><p><b>Major Duties &amp; Responsibilities
</b></p><ul><li><p>Under close supervision, receive assignments and review claim and policy information to provide background for investigation.
</p></li><li><p>Contact, interview, and obtain statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, etc., to secure necessary claim information.
</p></li><li><p>Evaluate facts supplied by the investigation to determine the extent of liability of the insured, if any, and the extent of the company&rsquo;s obligation to the insured under the policy contract.
</p></li><li><p>Prepare reports on investigations, settlements, denials of claims, and individual evaluations of involved parties.
</p></li><li><p>Administer benefits timely and appropriately. Maintain control of the claims resolution process to minimize current exposure and future risks.
</p></li><li><p>Set reserves within authority limits and recommend reserve changes to the Team Leader.
</p></li><li><p>Review progress and status of claims with the Team Leader and discuss problems and suggested remedial actions.
</p></li><li><p>Prepare and submit to the Team Leader any unusual or potentially undesirable exposures.
</p></li><li><p>Assist the Team Leader in developing methods and improvements for handling claims.
</p></li><li><p>Settle claims promptly and equitably.
</p></li><li><p>Obtain releases, proofs of loss, or compensation agreements and issue company drafts for payments on claims.
</p></li><li><p>Inform claimants, insureds/customers, or attorneys of claim denials when applicable.
</p></li><li><p>Assist the Team Leader and company attorneys in preparing cases for trial by arranging for witness attendance and taking statements. Continue efforts to settle claims before trial.
</p></li><li><p>Participate in claim file reviews and audits with customers/insureds and brokers.</p></li></ul></div>
<br><div><ul><li><p>Bachelor&rsquo;s/Master&rsquo;s degree or equivalent experience.
</p></li><li><p>Proficient in Microsoft Word, Excel, and Outlook.
</p></li><li><p>Analytical and detail oriented.
</p></li><li><p>Customer-focused and responsive with an appropriate sense of urgency. Experience in customer-facing roles is valuable.
</p></li><li><p>Efficient and effective in verbal and written communications.
</p></li></ul><p><b>Preferred Qualifications:
</b></p><ul><li><p>Knowledge of the insurance industry.
</p></li><li><p>Basic knowledge of claims handling concepts, practices, and procedures.
</p></li><li><p>Strong communication skills, including the ability to listen effectively and confidently and diplomatically express opinions and voice concerns with team members.<br>
</p></li></ul><p></p><p>The pay range for the role is $47,500 to $67,500. The specific offer will depend on an applicant&rsquo;s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.</p></div>
<br><div><div>Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.<br>
</div><div></div><br>
<div>At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.</div></div>

ESIS Claims Associate

<div><p>Chubb's Personal Risk Services Operations Division provides industry leading service to clients, agents, and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated Personal Lines Account Executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS&rsquo; growth and retention by counseling successful individuals and families on their insurance coverage. This role focuses on delivering exceptional service, ensuring seamless policy management, fostering long-term relationships, and driving sales growth through effective cross-selling and upselling.<br>
</p><p></p><p><b>Key Responsibilities:
</b></p><ul><li>Serve as a trusted advisor for Chubb clients, assessing insurance needs and providing tailored solutions.
</li></ul><ul><li>Proactively identify coverage gaps, offer recommendations, and process policy updates per client requests.
</li></ul><ul><li>Utilize multiple systems to efficiently research, analyze, and resolve client inquiries and policy changes.
</li></ul><ul><li>Demonstrate comprehensive knowledge of Chubb&rsquo;s products, articulating their value to clients.
</li></ul><ul><li>Collaborate effectively within a team, leveraging strong interpersonal and communication skills.
</li></ul><ul><li>We provide coverage for home, auto, vacation, umbrella, flood, recreational marine, and cyber insurance, with many of these products managed across different systems. Our underwriters play an active role in handling these policies, which often requires us to act as intermediaries between clients, agents, and underwriting teams
</li></ul><ul><li>Consistently meet or exceed performance and quality benchmarks.
</li></ul><ul><li>Adhere to corporate policies, regulatory requirements (SOX), and internal procedures (PCI) while ensuring compliance and service excellence.
</li></ul><ul><li>Complete assigned tasks and support additional responsibilities as needed.
</li></ul><ul><li>Success in our team requires adaptability to a fast-paced environment communicating on the phone with a willingness to continuously learn new skills and policy requirements. Since guidelines are updated regularly and can vary between accounts, it&rsquo;s essential to stay informed and flexible to meet our insurance standards.<br>
</li></ul><p></p><p><b>Sales and Service Excellence:
</b></p><ul><li>Consistently meet or surpass sales goals by proactively cross-selling and upselling Chubb Personal Lines products, including auto, home, renters, personal excess, flood, and recreational marine insurance.
</li></ul><ul><li>Proactively assess client portfolios to uncover additional coverage needs, presenting customized insurance solutions to agents and their clients to ensure comprehensive protection.
</li></ul><ul><li>New Business Growth - increase sales production by 5% over the next year.
</li></ul><ul><li>Improve percentage of new quotes that are converted into closed sales by achieving a 20% close rate on all new quotes
</li></ul><ul><li>Increase the average premium value for each policy sold by focusing on high value clients or cross selling to individuals.
</li></ul><ul><li>Increase the number of policies per client by selling additional products or increasing coverage.
</li></ul><p>Relationship Management
</p><ul><li>Partner with Chubb internal teams, including personal lines underwriters, to proactively address agent requirements and streamline policy servicing processes.
</li></ul><ul><li>Cultivate and strengthen relationships with agents, clients, and internal business partners to drive high satisfaction, maximize client retention, and foster long-term loyalty.</li></ul></div>
<br><div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><ul><li>Must possess a Property and Casualty Insurance license or be willing to obtain one within 30 days as part of the training program.
</li></ul><ul><li>Associate degree or comparable professional experience in the insurance industry required.
</li></ul><ul><li>Experience in personal lines operations, agency, underwriting, or marketing preferred.
</li></ul><p>Performance Skills
</p><ul><li>Demonstrated creative problem-solving skills for client inquiries and challenges.
</li></ul><ul><li>Proven ability to deliver results and drive innovation in a dynamic, fast-paced setting.
</li></ul><ul><li>Strong client service orientation with excellent verbal and written communication abilities.
</li></ul><p>Technical Skills
</p><ul><li>Proficient in Microsoft Word, Outlook, and Excel.
</li></ul><ul><li>Experience in Personal Lines Insurance<br>
</li></ul><p></p><p><b>Core Competencies
</b></p><ul><li>Demonstrates a collaborative spirit and actively contributes to team success.
</li></ul><ul><li>Excels in analytical thinking, creative problem-solving and overall sales resilience
</li></ul><ul><li>Active listening and effective communication whether speaking, writing, or presenting to communicate clearly and persuasively.
</li></ul><ul><li>Maintains strong personal accountability and upholds ethical standards.
</li></ul><ul><li>Driven and capable of delivering results with minimal supervision.
</li></ul><ul><li>Exceptionally organized, adept at juggling multiple tasks efficiently.
</li></ul><ul><li>Thrives in both structured and ambiguous environments, working independently or as part of a team.
</li></ul><ul><li>Effectively prioritizes and manages competing deadlines in fast-paced settings.</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br><div><div>Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.<br>
</div><div></div><br>
<div>At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.</div></div>

Chubb Customer Center Account Executive

Join Chubb Insurance and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Chubb Insurance

About Company

Tech Risk & Compliance Lead

ESIS Claims Associate

Chubb Customer Center Account Executive