Qureos Mentor

Circana

<div>Retail Client Service Analyst 


Let&rsquo;s be unstoppable together! 


At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified&trade; by Great Place To Work&reg;. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com. 


What will you be doing?
As a Client Service Analyst you will be in a multi-faceted role integral to client satisfaction through executional and service excellence while maintaining a deep understanding of customer needs and requirements. Circana is looking for professional and sharp analytic minds to execute, analyze, and collaborate with our Retail client teams.

Key Skill Sets
<ul>
<li>Quality Control: Attention to detail is key to achieving high-quality results through data integrity</li>
<li>Client Focus: Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met</li>
<li>Planning and Organizing: Determine effort and resources required to meet objectives; able to plan, coordinate, and manage resources effectively to ensure task completion</li>
<li>Execution: Work independently and effectively, while also collaborating with virtual and diverse teams</li>
</ul>
Job Responsibilities
<ul>
<li>Key point of contact to the client for service-related requests or issues</li>
<li>Engage in a consultative manner with clients when helping solve/manage content deliverables</li>
<li>Assist Client by providing report creation and editing services</li>
<li>Assist in providing on-time quality deliverables via Circana&rsquo;s Unify platform</li>
<li>Answer general questions regarding the aforementioned applications and tools</li>
<li>Develop and leverage strong, collaborative relationships with other technology and delivery teams, as well as our outsourcing partnerships.</li>
<li>Weekly update and QC of client&rsquo;s syndicated tools using Unify Dimension Builder</li></ul> 


Requirements
<ul>
<li>1+ years of experience</li>
<li>Demonstrated ability to learn and utilize various computer software, including MS Excel.</li>
<li>Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company</li>
<li>Demonstrated expertise in translating data and analysis into relevant implications.</li>
<li>Experience with syndicated data is a plus.</li>
<li>Strong project management and process skills</li>
<li>Able to engage in consultative manner with clients when helping solve/manage content deliverables</li>
<li>Flexibility of work schedule to cover night and weekend work when needed</li>
<li>Bachelor&rsquo;s degree preferred; business, analytics, data, technology ideally</li>
</ul>
Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
<ul>
<li>Stay Curious: Being hungry to learn and grow, always asking the big questions.</li>
<li>Seek Clarity: Embracing complexity to create clarity and inspire action.</li>
<li>Own the Outcome: Being accountable for decisions and taking ownership of our choices.</li>
<li>Center on the Client: Relentlessly adding value for our customers.</li>
<li>Be a Challenger: Never complacent, always striving for continuous improvement.</li>
<li>Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.</li>
<li>Commit to each other: Contributing to making Circana a great place to work for everyone.</li>
</ul>
Location
This position can be located in the following area(s): US - Remote 


Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission. 


*Required for job postings in the United States - Recruiter will insert pay transparency language (see below) to JD after kickoff call with manager* 


The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee&rsquo;s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $60,000-$70,000. 


We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees. 


You can apply for this role through methods such as (e.g., Careers website link and/or Intranet site for internal candidates). 


This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified. 


*Highlight portions should be reviewed/updated by the HRBP and/or Hiring Manager*</div>

Client Service Analyst - Remote - US

<div>Scrum Master, Operations - AI &amp; Intelligent Automation Delivery 


Let&rsquo;s be unstoppable together! 


Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data&reg; platform help clients measure market share, uncover consumer behavior, and drive growth&mdash;powered by six decades of expertise and an expansive, high-quality data set. 


At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We&rsquo;re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified&trade; by Great Place To Work&reg;. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. 


Role Overview

The Scrum Master is a key role within Circana's Global Operations team, embedded in the Deepcurrents initiative. Reporting to the Vice President of AI &amp; Intelligent Automation Delivery, this position drives the continuous delivery of AI use cases and Intelligent Automation solutions using Scrum methodology. The Scrum Master ensures operational teams can rapidly ideate, build, and release automation capabilities that advance Circana's zero-touch, AI-enabled operating model.

Circana is seeking an experienced Scrum Master to support the Operations team in delivering AI use cases and Intelligent Automation initiatives at pace and scale. Using Scrum as the primary delivery methodology, this role enables cross-functional Operations squads to continuously plan, build, test, and release automation solutions, from micro-automations to AI-powered workflows. The Scrum Master will work closely with Operations leads, Value Stream Process Owners, data scientists, and automation engineers to maintain a healthy delivery cadence, remove blockers, and ensure each sprint produces tangible business value. This is a hands-on role suited for someone who understands both Agile delivery and the operational complexity of deploying AI and automation in a live production environment. 


Job Responsibilities
<ul>
<li>Agile Facilitation: Lead and facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Ensure meetings are focused, time-boxed, and outcome-driven with a particular focus on sprint-based delivery of AI use cases and automation builds within the Operations team.</li>
<li>Impediment Removal: Proactively identify, track, and resolve impediments that block the delivery of AI use cases or automation releases. Escalate systemic issues &mdash; such as data access gaps, tooling limitations, or cross-team dependencies</li>
<li>Coaching &amp; Mentorship: Coach team members, Value Stream Process Owners, and stakeholders on Agile and Scrum principles. Champion a growth mindset and support the continuous development of Agile maturity across the organization.</li>
<li>Metrics &amp; Reporting: Track and communicate key Agile metrics including velocity, sprint burndown, cycle time, and team health. Provide data-driven insights to the VP and leadership to inform planning and decision-making.</li>
<li>Dependency &amp; Risk Management: Identify and manage cross-team dependencies and delivery risks. Collaborate with Program Managers and Release teams to ensure alignment and smooth execution across Agile Release Trains or program increments.</li>
<li>Continuous Improvement: Drive retrospective action items and foster a culture of inspect-and-adapt. Lead initiatives to improve team processes, delivery practices, and ways of working across the Agile portfolio.</li></ul> 


Requirements
<ul>
<li>Education: Bachelor&rsquo;s degree in Information Technology, Computer Science, Business Management, or a related field; Master&rsquo;s degree preferred. Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master (SSM) certification required.</li>
<li>Experience: 5+ years as a Scrum Master or Agile Coach, with at least 2 years supporting technology, data, or operations teams delivering automation or AI-driven solutions. Demonstrated experience running Scrum ceremonies for continuous delivery pipelines. Familiarity with AI/ML project delivery lifecycles and intelligent automation programs is strongly preferred.</li>
<li>Technical Skills: Proficiency in Agile tools such as Jira, Azure DevOps. Working knowledge of intelligent automation technologies such as RPA, OCR, ETL pipelines, and AI/ML platforms (e.g., Power Automate, Copilot Studio, Python, Airflow, or equivalent). Understanding of CI/CD principles and how they apply to automation and AI use case deployment in operational environments.</li>
<li>Leadership and Soft Skills: Strong servant leadership mindset with the ability to influence without authority. Exceptional communication, facilitation, and conflict resolution skills. Ability to foster psychological safety, team cohesion, and a culture of accountability. Analytical and data-driven approach to continuous improvement.</li>
<li>Other Requirements: Experience working in data analytics, market research, or SaaS environments preferred. Willingness to travel as needed (up to 10%).</li></ul> 


Circana Behaviors

Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:
<ul>
<li>Stay Curious: Being hungry to learn and grow, always asking the big questions.</li>
<li>Seek Clarity: Embracing complexity to create clarity and inspire action.</li>
<li>Own the Outcome: Being accountable for decisions and taking ownership of our choices.</li>
<li>Center on the Client: Relentlessly adding value for our customers.</li>
<li>Be a Challenger: Never complacent, always striving for continuous improvement.</li>
<li>Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.</li>
<li>Commit to each other: Contributing to making Circana a great place to work for everyone.</li></ul> 


Location: This position can be located in the following area(s): Remote, United States 


The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee&rsquo;s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $110,000 - 150,000. 


This job is also eligible for bonus pay. 


We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. 


An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. 


You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. 
This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.</div>

Director, Scrum Master

<div>Client Configuration Specialist 


Let&rsquo;s be unstoppable together! 

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We&rsquo;re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified&trade; by Great Place To Work&reg;. This prestigious award is based entirely on what current employees say about their experience working at Circana. 

Learn more at www.circana.com.

What will you be doing?
We are seeking a driven and detail-oriented individual to own the client configuration of Emiri, our Liquid AI-driven natural language tool. You&rsquo;ll work closely with product, engineering, and client success teams configure and deploy clients as well as scale Emiri across all Circana industries, markets, and datasets globally. You&rsquo;ll play a key role in ensuring the configuration platform is aligned with both technical requirements and user needs. You'll also play a key role in guiding users &ndash; internally and externally &ndash; through setup, testing, and best practices.

Job Responsibilities
<ul>
<li>Own client configuration and deployment of Emiri</li>
<li>Understand and support Emiri&rsquo;s configuration dependencies, including prompt templates and setup requirements</li>
<li>Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team</li>
<li>Document and maintain guidance around configuration processes, tips, and &ldquo;how-to&rdquo; documentation for internal use</li>
<li>Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting</li>
<li>Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool</li>
<li>Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos</li>
<li>Test new enhancements or fixes prior to release to ensure quality and expected behavior</li></ul> 


Requirements
<ul>
<li>Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri</li>
<li>Experience in configuration management, technical product operations, or client solutions roles</li>
<li>Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels</li>
<li>Experience with generative AI tools (e.g., OpenAI, Claude)</li>
<li>Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams</li>
<li>Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops</li>
<li>Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems</li>
<li>Multilingual with proficiency in French, German, Spanish, and/or Italian (preferred)</li>
<li>Working knowledge of JSON and strong attention to structure and formatting (preferred)</li>
<li>Exposure to low-code/no-code platforms or custom internal tooling (preferred)</li>
<li>Experience working with UX/UI teams or providing user-centered feedback on tools (preferred)</li>
<li>5+ years of experience in data analytics and reporting</li>
</ul>
Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
<ul>
<li>Stay Curious: Being hungry to learn and grow, always asking the big questions.</li>
<li>Seek Clarity: Embracing complexity to create clarity and inspire action.</li>
<li>Own the Outcome: Being accountable for decisions and taking ownership of our choices.</li>
<li>Center on the Client: Relentlessly adding value for our customers.</li>
<li>Be a Challenger: Never complacent, always striving for continuous improvement.</li>
<li>Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.</li>
<li>Commit to each other: Contributing to making Circana a great place to work for everyone.</li>
</ul>
Location
This position can be located in the following area(s): Greece 


Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission 


#LI-NM1</div>

Client Configuration Specialist

Join Circana and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Circana

About Company

Client Service Analyst - Remote - US

Director, Scrum Master

Client Configuration Specialist