Qureos Mentor

CIRCLE OF LIFE HOSPICE

<div>REQUIRED SKILLS, EXPERIENCE, AND ABILITIES: Minimum 3 years in an administrative support role where scheduling, billing, and customer service exist as essential duties. Minimum 3 years in Caregiving role, whether professional or personal. Knowledge of Personal Care and ADL needs. Must be able to pass drug, background, and motor vehicle screening. Must be able to communicate effectively in English. Other languages preferred. Must be able to demonstrate compassion and empathy. Must be able to implement boundaries and exhibit behaviors aligned with a human services role. Must have HS Diploma, or equivalent, with additional education preferred.
GENERAL DESCRIPTION: This position will serve a dual function, with 50% of the time dedicated to scheduling and administrative duties, and the remaining 50% providing direct caregiving support.
SPECIFIC DUTIES<ul><li>
Creates and maintains staff schedules.</li><li>
Covers call offs/open shifts when needed, providing staffing for sick leave, vacation, long term leave.
</li><li>Take week-long call rotation with other staff designated for on-call.</li><li>
Schedules client appointments/visits according to care plans and staff availability.
</li><li>Enter scheduling data, staff and client information into database, and creates schedules, maintains database.</li><li>
Plays integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match</li><li>
Contacts care providers and clients regarding day-to-day changes.
</li><li>Discerns client services required as outlined in agreements, urgent requests and care plans.
</li><li>Maintains call &ndash; in and retention report.
</li><li>Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services.</li><li>
Ensure that all referrals are received in an accurate, detailed manner and are properly handled.</li><li>
Always maintains a positive demeanor and is able to effectively multitask in a high-functioning office environment.</li><li>
CNA certification with the ability to see clients in the field on occasion is a plus.</li><li>
Assist clients with personal care needs (activities of daily living) according to client care plan and as assigned by the supervisor.</li><li>
Support a safe and healthy living environment for clients, including housekeeping tasks and organizing to meet clients' needs.</li><li>
Work respectfully and cohesively with all outside providers involved in client care, including Hospice, Skilled Home Care, Assisted Living/Independent Living staff, and others.</li><li>
Support clients loved ones, building trust and providing superior customer service.</li><li>
Thoroughly document all relevant information related to client care.</li><li>
Appropriately report and document all incidents.</li><li>
Act quickly and responsibly in emergency situations.</li><li>
Prompt response to all communication from the supervisor or office staff.</li><li>
Accurately report all worked hours according to policy.</li><li>
Ensure infection control processes are followed including handwashing and universal precautions.</li><li>
Complies with HIPAA privacy rules.</li><li>
Responsible to inform supervisor if unsure of any practice/care before performing it.</li><li>
Other duties as assigned by management.</li><li>
Understands and adheres to established Circle of Life Personal Care policies and procedures.</li></ul></div>

Scheduler - Caregiver

<div>Circle of Life is looking for a compassionate and customer service focused Durable Medical Equipment delivery driver. This person will operate a company vehicle and service a territory. This position offers a rotating schedule and will assit the others with on call coverage.
Requirements: 3-5 years prior experience in customer service, service delivery, and driving trucks is preferred. Good hearing, vision and ability to distinguish between colors. Ability to read and speak English well enough to read road signs, prepare reports, and communicate with the public. Knowledge of patient care equipment functions including routine maintenance. Technical and mechanical aptitude, the ability to use shop mathematics, and manual dexterity. Must get along well with people, speak well and have self-confidence, initiative, tact, and a neat appearance. A responsible, self-motivated individual able to work well with little or no direct supervision. Experience in a healthcare environment preferred. Ability to cope with human suffering, emergencies and other stresses.<ul><li>
Prepares the DME truck daily for delivery by pulling stock (e.g., wheelchairs, hospital beds, bathroom aids, medical supplies, etc.) from warehouse inventory and loading equipment in the designated compartments of the van and cargo trailer.</li><li>
Participates with supervisor/manager to conduct a daily assessment and verification (Pre-Trip Inspection) of the DME truck, equipment and supplies, and confirm basic safety operations (e.g., lights, brakes, mileage, vehicle appearance, etc.).</li><li>
Reviews basic equipment operation and instructs patients and/or caregivers on the proper use and care.</li><li>
Maintains continuous communication with the scheduling team to relay a change in an order or issues with prescribed orders, position in routes, stock availability and to confirm delivery and pick up of equipment.</li><li>
Responds to emergency calls and new patient orders during regular business hours and on-call rotation hours.</li><li>
Upon completion of routes, unloads and checks-in returned equipment with the warehouse, placing dirty equipment in the designated area for cleaning.</li><li>
Maintain current patient equipment logs.</li><li>
Cleans, disinfects, inspects, tests, and repairs medical equipment.</li><li>
Stocks delivery trucks with rolling stock to ensure &quot;ready&quot; condition for the next delivery.</li><li>
On occasion, assists the warehouse by receiving and confirming new equipment, which includes barcoding and scanning equipment following standard operating procedures.</li><li>
Provides support to the Maintenance Department with a variety of tasks to support the ongoing maintenance of Circle of Life buildings. This will include skilled and unskilled tasks.</li><li>
Participates in on-going staff meetings, training activities and continuing education to maintain relevant understanding and knowledge of equipment, new procedures and processes</li><li>
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
</li><li>Represents Circle of Life to the community in a positive manner.</li><li>
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.</li><li>
Performs other duties as assigned.</li></ul></div>

Delivery Driver and Technician - Medical Equipment

Join CIRCLE OF LIFE HOSPICE and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CIRCLE OF LIFE HOSPICE

About Company

Scheduler - Caregiver

Delivery Driver and Technician - Medical Equipment

Delivery Driver and Technician - Medical Equipment