Qureos Mentor

Citadel Health Management & Consultancy

A Credentialing Officer plays an essential role in healthcare organizations by ensuring that healthcare providers (doctors, nurses, specialists, etc.) meet all necessary qualifications and standards before they are allowed to deliver care. Responsible for overseeing the credentialing process for healthcare providers, ensuring that they meet all necessary licensing, certifications, and qualifications required by law, regulatory agencies, and healthcare organizations. This position involves managing provider applications, conducting background checks, verifying professional credentials, and maintaining accurate records.Key Responsibilities:Credentialing and Verification:<ul><li>Review and verify the qualifications of healthcare providers, including education, training, licensure, certifications, and work history.</li><li>Ensure healthcare providers meet regulatory, accreditation, and licensing requirements, including federal regulations.</li><li>Contact professional organizations, schools, licensing boards, and previous employers to verify credentials.</li><li>Verify that providers' certifications are current and renew credentials as necessary.</li></ul>Application Management:<ul><li>Manage the intake of credentialing applications from healthcare providers.</li><li>Ensure completeness and accuracy of credentialing applications and supporting documents.</li><li>Review and process applications within the established timelines to avoid delays in the credentialing process.</li></ul>Background Checks:<ul><li>Conduct thorough background checks on healthcare providers, including criminal history, malpractice claims, and disciplinary actions.</li><li>Ensure providers meet the organization&rsquo;s criteria for professional conduct and regulatory compliance.</li></ul>Data Entry and Record Keeping:<ul><li>Maintain and update credentialing databases and records for all healthcare providers.</li><li>Ensure all documentation related to credentials, background checks, licenses, and certifications is accurate and securely stored.</li><li>Regularly update records to ensure compliance with changing regulations and standards.</li></ul>Compliance and Standards:<ul><li>Ensure all credentialing activities comply with regulatory standards, such as those set by healthcare accrediting bodies (e.g., DHA, MOH, DOH) and federal laws.</li><li>Ensure providers adhere to the organization's credentialing policies and procedures.</li><li>Monitor changes in healthcare regulations and adjust processes to maintain compliance.</li></ul>Collaboration with Internal Teams:<ul><li>Work closely with the Client's Human Resources (HR) department, medical staff, and department heads to ensure accurate and timely credentialing.</li><li>Communicate credentialing status to relevant teams, including healthcare providers, administrators, and insurance companies.</li><li>Assist in the credentialing of new providers to facilitate the smooth onboarding process.</li></ul>Reporting and Documentation:<ul><li>Prepare and generate regular reports on the status of credentialing activities for internal stakeholders.</li><li>Maintain records for audits and ensure that documentation is available when needed for compliance reviews or regulatory audits.</li><li>Prepare letters, notifications, and updates related to credentialing status for healthcare providers.</li></ul>Provider Communication:<ul><li>Serve as a point of contact for healthcare providers regarding credentialing questions and issues.</li><li>Provide support during the credentialing process and address any discrepancies or issues that arise.</li><li>Inform providers about the status of their applications and any necessary steps to complete the credentialing process.</li></ul>Quality Assurance:<ul><li>Conduct audits on the credentialing process to ensure its efficiency, accuracy, and adherence to policies.</li><li>Recommend improvements to credentialing processes to enhance speed, accuracy, and compliance.</li></ul>Key Skills and Qualifications:Education:<ul><li>Bachelor&rsquo;s degree in healthcare administration, business administration, or related field preferred.</li></ul>Experience:<ul><li>Previous experience in credentialing, healthcare administration, or a related field.</li><li>Familiarity with medical terminology, credentialing processes, and healthcare regulations.</li><li>Experience using credentialing software or databases is a plus.</li></ul>Technical Skills:<ul><li>Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and database management software.</li><li>Knowledge of credentialing software platforms, such as Dataflow, Sheryan, MOHAP, DOH portal commonly used in healthcare organizations.</li></ul>Attention to Detail:<ul><li>Exceptional attention to detail to ensure accuracy in verifying provider credentials and handling sensitive data.</li><li>Ability to detect discrepancies and resolve issues effectively.</li></ul>Knowledge of Healthcare Regulations:<ul><li>Strong understanding of healthcare laws and regulations related to credentialing (e.g., DHA, DOH, DHA state/federal licensing,).</li><li>Knowledge of accreditation standards and regulatory bodies in the healthcare industry.</li></ul>Communication Skills:<ul><li>Excellent written and verbal communication skills, with the ability to communicate effectively with healthcare providers, internal teams, and regulatory bodies.</li><li>Ability to explain complex credentialing requirements to non-experts.</li></ul>Organizational Skills:<ul><li>Strong organizational skills with the ability to manage multiple tasks and meet deadlines.</li><li>Ability to handle confidential and sensitive information with discretion.</li></ul>Problem-Solving Abilities:<ul><li>Ability to handle challenges and discrepancies in the credentialing process with strong problem-solving skills.</li></ul>Personal Attributes:<ul><li>Integrity and Confidentiality: Ability to handle sensitive information with confidentiality and professionalism.</li><li>Proactive: Anticipates and addresses credentialing issues before they become problems.</li><li>Detail-Oriented: Focused on ensuring that all credentials and background checks are thoroughly verified.</li></ul>Job Type: Full-time(Open to hire freshers)Job Type: Full-timeApplication Question(s):<ul><li>are you proficient in computer applications</li><li>Are you skilled in using MS office and other applications</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>

Medical Licensing Officer

About Citadel Health Management &amp; ConsultancyCitadel Health Management &amp; Consultancy (Citadel HMC) is Dubai&rsquo;s first Pre-Qualified Healthcare Consultancy, providing end-to-end healthcare advisory and execution services across the UAE, GCC, Europe, and India. With over 850 successfully delivered projects, we stand at the forefront of healthcare transformation.We are seeking a highly driven and versatile HR Lead to manage our internal HR operations and simultaneously contribute to our business development by engaging with new clients and supporting their HR functions.Key Responsibilities Internal HR Management (Citadel HMC Staff)&middot; Lead the full HR function for Citadel&rsquo;s internal team, covering the entire employee lifecycle (recruitment, onboarding, performance management, payroll, compliance, employee relations, and offboarding).&middot; Develop and implement HR policies, procedures, and best practices aligned with UAE labor law and company culture.&middot; Drive employee engagement, training &amp; development, and talent retention strategies.&middot; Manage HR systems, employee files, and ensure regulatory compliance at all times.&middot; Support leadership with workforce planning and organizational development initiatives.Client-Facing HR Services &amp; Business Development&middot; Identify, approach, and onboard new clients for Citadel&rsquo;s HR consultancy services.&middot; Act as the HR point-of-contact for clients, delivering outsourced HR solutions including recruitment, policy development, HR audits, and compliance.&middot; Build and maintain long-term client relationships, ensuring high levels of satisfaction and repeat business.&middot; Collaborate with the Business Development team to create proposals, pitch HR services, and close deals.&middot; Keep abreast of industry trends to design innovative HR solutions tailored to client needs.Qualifications &amp; Skills&middot; Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s degree preferred).&middot; Minimum 3 years of progressive HR experience.&middot; Proven track record in both HR operations and business development/client servicing.&middot; Strong knowledge of UAE labor law and HR best practices.&middot; Excellent communication, negotiation, and interpersonal skills.&middot; Ability to manage multiple priorities in a fast-paced, consultancy-driven environment.&middot; A self-starter with strong business acumen and client relationship management skills.Compensation&middot; Competitive fixed monthly salary.&middot; Attractive commission structure linked to successful client acquisitions and HR service delivery.Why Join Citadel HMC?&middot; Be part of a pioneering healthcare consultancy driving transformation in the UAE and beyond.&middot; Opportunity to manage HR from A&ndash;Z internally while building your portfolio with external clients.&middot; Dynamic, growth-oriented environment with career advancement opportunities.Why Join Citadel HMC?<ul><li>Be part of a pioneering healthcare consultancy driving transformation in the UAE and beyond.</li><li>Opportunity to manage HR from A&ndash;Z internally while building your portfolio with external clients.</li><li>Dynamic, growth-oriented environment with career advancement opportunities.</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you available to join immediately.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>UAE: 3 years (Required)</li></ul>

Human Resource Lead (Female oly)

About Citadel Health Management &amp; ConsultancyCitadel Health Management &amp; Consultancy (Citadel HMC) is Dubai&rsquo;s first Pre-Qualified Healthcare Consultancy, providing end-to-end healthcare advisory and execution services across the UAE, GCC, Europe, and India. With over 850 successfully delivered projects, we stand at the forefront of healthcare transformation.We are seeking a highly driven and versatile HR Lead to manage our internal HR operations and simultaneously contribute to our business development by engaging with new clients and supporting their HR functions.Key Responsibilities Internal HR Management (Citadel HMC Staff)<ul><li>Lead the full HR function for Citadel&rsquo;s internal team, covering the entire employee lifecycle (recruitment, onboarding, performance management, payroll, compliance, employee relations, and offboarding).</li><li>Develop and implement HR policies, procedures, and best practices aligned with UAE labor law and company culture.</li><li>Drive employee engagement, training &amp; development, and talent retention strategies.</li><li>Manage HR systems, employee files, and ensure regulatory compliance at all times.</li><li>Support leadership with workforce planning and organizational development initiatives.</li></ul>Client-Facing HR Services &amp; Business Development<ul><li>Identify, approach, and onboard new clients for Citadel&rsquo;s HR consultancy services.</li><li>Act as the HR point-of-contact for clients, delivering outsourced HR solutions including recruitment, policy development, HR audits, and compliance.</li><li>Build and maintain long-term client relationships, ensuring high levels of satisfaction and repeat business.</li><li>Collaborate with the Business Development team to create proposals, pitch HR services, and close deals.</li><li>Keep abreast of industry trends to design innovative HR solutions tailored to client needs.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master&rsquo;s degree preferred).</li><li>Minimum 3 years of progressive HR experience.</li><li>Proven track record in both HR operations and business development/client servicing.</li><li>Strong knowledge of UAE labor law and HR best practices.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Ability to manage multiple priorities in a fast-paced, consultancy-driven environment.</li><li>A self-starter with strong business acumen and client relationship management skills.</li></ul>Compensation<ul><li>Competitive fixed monthly salary.</li><li>Attractive commission structure linked to successful client acquisitions and HR service delivery.</li></ul>Why Join Citadel HMC?<ul><li>Be part of a pioneering healthcare consultancy driving transformation in the UAE and beyond.</li><li>Opportunity to manage HR from A&ndash;Z internally while building your portfolio with external clients.</li><li>Dynamic, growth-oriented environment with career advancement opportunities.</li></ul>Job Type: Full-timePay: Up to AED4,000.00 per monthApplication Question(s):<ul><li>Would you be able to start immediately (If selected) ? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Healthcare : 3 years (Preferred)</li></ul>Language:<ul><li>Fluent English? (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>

Human Resources Lead (F)

Citadel Health Management &amp; Consultancy is a growing healthcare management and consultancy firm with a team of around 100+ employees. We specialize in delivering end-to-end solutions to healthcare facilities including hospitals, clinics, and other medical projects.We are seeking a skilled and proactive IT Support Executive to strengthen our internal IT support and contribute to the smooth execution of our healthcare projects.Key Responsibilities:<ul><li>Provide day-to-day IT support to employees across all departments, resolving hardware, software, and network issues in a timely manner.</li><li>Plan, configure, and maintain networking infrastructure for new healthcare projects (clinics, hospitals, medical centers, etc.).</li><li>Set up, manage, and maintain shared servers, data storage, and backup systems for smooth team collaboration.</li><li>Install, configure, and troubleshoot office hardware (computers, printers, scanners, etc.) and software applications.</li><li>Ensure proper implementation of cybersecurity practices, user access controls, and regular data security checks.</li><li>Support IT-related procurement, including hardware, software, and networking equipment.</li><li>Provide technical training and support to staff on the use of IT systems and applications.</li><li>Document IT procedures, asset inventories, and maintain records of support requests.</li><li>Work with external vendors when required for IT equipment, software, or networking solutions.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (preferred).</li><li>Proven experience in IT support, networking, and server management (2&ndash;4 years in a similar role).</li><li>Strong knowledge of LAN/WAN networking, routers, switches, and firewall management.</li><li>Experience in setting up and maintaining shared servers, data storage, and backup systems.</li><li>Ability to troubleshoot day-to-day hardware and software issues efficiently.</li><li>Knowledge of Microsoft Office 365, Windows operating systems, and basic IT security practices.</li><li>Strong problem-solving skills with a proactive and customer-oriented approach.</li><li>Ability to multitask and manage priorities in a fast-paced environment.</li><li>Good communication skills, both verbal and written.</li></ul>What We Offer:<ul><li>Opportunity to work in a dynamic and growing healthcare consultancy environment.</li><li>Exposure to healthcare projects across the UAE and GCC.</li><li>A collaborative work culture with opportunities for professional growth.</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per monthApplication Question(s):<ul><li>Are you able to join immediately? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support : 3 years (Required)</li></ul>Willingness to travel:<ul><li>75% (Required)</li></ul>Application Deadline: 30/08/2025

IT Support Executive

Join Citadel Health Management & Consultancy and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Citadel Health Management & Consultancy

ABOUT_COMPANY

Medical Licensing Officer

Human Resource Lead (Female oly)

Human Resources Lead (F)

IT Support Executive