Urwah Admin

Citi

<div><div><div>Job Req Id:</div>
<div>26964295</div>
</div><div><div>Location(s):</div>
<div>Citrus Heights, California, United States</div>
</div><div><div>Job Type:</div>
<div>On-Site/Resident</div>
</div><div><div>Posted:</div>
<div>May. 15, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.<br>
<br>
<b>Responsibilities:</b></p><ul><li>
Assist in basic account opening for existing customer</li><li>
Provide service delivery to internal/external customers to resolve account service issues</li><li>
Execute financial transactions in accordance with bank policies and procedures</li><li>
Refer opportunities to segment partners where appropriate</li><li>
Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively</li><li>
Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.</li><li>
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><br>
Qualifications:</b></p><ul><li>
1-3 years of relevant experience</li><li>
Previous Retail Banking or similar experience required</li><li>
Consistently demonstrates clear and concise written and verbal communication skills</li></ul><p><b><br>
Education:</b></p><ul><li>
High School diploma or equivalent</li></ul><p></p><p><br>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p><p>
The salary range provided in this posting is based on a 40-hour work week.</p><p>
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Job Family Group:
</b></h2>Consumer Sales<p>
-</p><h2 class="jobSectionHeader"><b>
Job Family:</b></h2>
Branch Sales<p>
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Time Type:</b></h2>
Part time<p>
-</p><h2 class="jobSectionHeader"><b>
Primary Location:</b></h2>
Citrus Heights California United States<p>
-</p><h2 class="jobSectionHeader"><b>
Primary Location Full Time Salary Range:</b></h2>
$47,510.00 - $61,990.00<p><br>
Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.</p><h2 class="jobSectionHeader"><b><br>
The hourly rate corresponding to the annual range is:</b></h2>
$22.84 - $29.80<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><h2 class="jobSectionHeader"><b>
Most Relevant Skills
</b></h2>Please see the requirements listed above.<p>
-</p><h2 class="jobSectionHeader"><b>
Other Relevant Skills
</b></h2>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><h2 class="jobSectionHeader"><b>
Anticipated Posting Close Date:</b></h2>
May 21, 2026<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the</i><i> Know Your Rights</i><i> poster.</i></p></div>

Part-Time Universal Banker (20 Hours), Sacramento Area

<div><div><div>Job Req Id:</div>
<div>26961256</div>
</div><div><div>Location(s):</div>
<div>Istanbul, Istanbul, Turkey</div>
</div><div><div>Job Type:</div>
<div>Hybrid</div>
</div><div><div>Posted:</div>
<div>May. 05, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>The Institutional Customer Service Team Leader is an intermediate management-level position responsible for ensuring that the CitiService Team executes the processes in line with policies and procedures, providing full leadership and direction of a team to provide services, client resolution and support in coordination with the Customer Service team.</p><p></p><p>
The overall objective of this role is to ensure the seamless delivery of customer service support to external clients.<br>
<br>
<b>Responsibilities:</b></p><ul><li>
Manage Customer Service unit typically consisting of multiple teams of non-exempt staff performing related tasks (e.g., customer service, training, business planning and analysis)</li><li>
Evaluate employee performance and provide recommendations for pay increases, budget and resource planning, promotions, terminations, etc.</li><li>
Ensure team task/service quality by applying in-depth disciplinary knowledge of policies, concepts and procedures within own area</li><li>
Provide solutions and influence decisions with potential for broader organizational impact</li><li>
Ensure all local regulations and institutional standards; policies, procedures including Compliance and reporting requirements are met.</li><li>
Contribute to the development of new customer service techniques, models and plans, as needed, and recommend and support new process enhancements/work procedures with broad scope of impact</li><li>
Conduct periodic service reviews with agreed reporting, developing action plans to confirm commitment and optimize service levels</li><li>
Responsible for client satisfaction and delivery of end results by influencing decisions and addressing variable (occasionally complex) issues with substantial potential impact</li><li>
Lead or support special projects and/or task forces and negotiate with external parties, as needed</li><li>
Deliver a high-quality service experience across the client base and inform clients of ongoing market initiatives</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li><li>
Perform monitoring of key controls. Risk Assessment Model that provides a monthly / quarterly / annually assessment of the risk control environment. Implement and execute effective controls to detect risk areas, weaknesses &amp; issues and develop corrective action plan where needed. Keep documented evidence of control implementation plan and compensating controls.</li><li>
Involve in global, cluster initiatives and forums to represent the team and country.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
Over 10 Years experience in service or call center management</li><li>
Previous experience in financial services</li><li>
Management and decision-making skills</li><li>
Proven self-reliance, self-motivation, and accountability to complete objectives with limited supervision</li><li>
Demonstrated ability to lead teams to deliver results</li><li>
Ability foster a work environment of coaching, feedback and open communication</li><li>
Demonstrated ability to identify and recommend opportunities to improve operating efficiency and customer satisfaction</li><li>
Demonstrated organizational and problem-solving skills</li><li>
Able to work successfully in a high-pressure environment and closely with peer group</li><li>
Advanced level English</li><li>
Remote management and coordination capabilities</li></ul><p></p><p><b>
Education:</b></p><ul><li>
Bachelor's degree/University degree or equivalent experience</li></ul><p>
-</p><h2 class="jobSectionHeader"><b>
Job Family Group:
</b></h2>Customer Service<p>
-</p><h2 class="jobSectionHeader"><b>
Job Family:</b></h2>
Institutional Customer Service<p>
-</p><h2 class="jobSectionHeader"><b>
Time Type:</b></h2>
Full time<p>
-</p><h2 class="jobSectionHeader"><b>
Most Relevant Skills
</b></h2>Please see the requirements listed above.<p>
-</p><h2 class="jobSectionHeader"><b>
Other Relevant Skills
</b></h2>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Institutional Customer Service Team Leader

<div><div><div>Job Req Id:</div>
<div>26947872</div>
</div><div><div>Location(s):</div>
<div>Dubai, Dubai, United Arab Emirates</div>
</div><div><div>Job Type:</div>
<div>On-Site/Resident</div>
</div><div><div>Posted:</div>
<div>Apr. 29, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>The Compl AML Intel Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.<br>
<br>
<b>Responsibilities:</b></p><ul><li>
Analyze and proactively identify risks and new AML concerns. Review recent news, court documents, and public/private sector white papers.</li><li>
Identify, analyze, and interpret trends or patterns in complex data sets; review computer reports, printouts, and performance indicators to locate and correct code problems.</li><li>
Gather raw data from prior AML Investigations, subpoenas, and prior escalations to detect trends and &ldquo;connect the dots&rdquo; amongst disparate data sets. Interpret data, analyze results using statistical techniques and provide ongoing reports; present data in charts, graphs, tables, design and develop relational databases for collecting data and building or designing data input/data collection screens.</li><li>
Identify and research high risk areas / typologies and trigger events for risk severity and sensitivity evaluation.</li><li>
Work collaboratively to analyze and review typologies to establish review processes.</li><li>
Utilize pertinent information to write clear and concise summary on the findings of the investigation to advise senior management on next steps.</li><li>
Make recommendations to senior management on next course of action &ndash; either relationship retention or termination and, when warranted, prepare Suspicious Activity Reports (SARs).</li><li>
Additional duties as assigned.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><br>
Qualifications:</b></p><ul><li>
AML Certification</li><li>
6-10 years prior work experience in a financial institution with job specific work experience in AML</li><li>
Consistently demonstrates clear and concise written and verbal communication and interpersonal skills</li></ul><p><b><br>
Education:</b></p><ul><li>
Bachelor&rsquo;s/University degree, Master&rsquo;s degree preferred</li></ul><p></p><p>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p>
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Job Family Group:
</b></h2>Compliance<p>
-</p><h2 class="jobSectionHeader"><b>
Job Family:</b></h2>
AML Intelligence<p>
-</p><h2 class="jobSectionHeader"><b>
Time Type:</b></h2>
Full time<p>
-</p><h2 class="jobSectionHeader"><b>
Most Relevant Skills
</b></h2>Business Acumen, Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.<p>
-</p><h2 class="jobSectionHeader"><b>
Other Relevant Skills
</b></h2>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Vice President - AML Complex Investigations Analyst (UAE Nationals Only)

<div>
 <em>
  <strong>
   Train On-Site/ Home Office Program
   <br/>
   <br/>
  </strong>
 </em>
 <strong>
  This position requires you to complete training on site at 1000 Technology Drive, O'Fallon, MO 63368. After training, you may have the option to participate in our Home Office Program where you will work from home as long as you are performing in role, have proper working conditions, and technology that is required.
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   All work schedules require one weekend day of work with off days being a weekday and a weekend day. Work schedules are provided on a first-come, first-serve basis.*
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   We Offer:
   <br/>
   <br/>
  </strong>
 </em>
 <ul>
  <li>
   Competitive rates start at $20.05/hr!
  </li>
  <li>
   Day 1 Health Benefits!
  </li>
  <li>
   State of the Art facility
  </li>
  <li>
   Flexible Work Strategies
  </li>
  <li>
   Collaborative team environment
  </li>
  <li>
   401(k) match
  </li>
  <li>
   Tuition Reimbursement
  </li>
  <li>
   Incredible opportunity for both career and personal growth!
   <br/>
   <br/>
  </li>
 </ul>
 The Fraud Ops Specialist is an entry level position responsible for completing thorough risk assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting our client&rsquo;s account and identity.
 <br/>
 <br/>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Perform investigation of potential fraud activity on existing credit card accounts.
  </li>
  <li>
   Respond to inbound client inquiries and assist with specific service-related requests and concerns
  </li>
  <li>
   Provide solutions to client issues through the usage of all available resources under limited supervision
  </li>
  <li>
   Complete assigned tasks in an accurate and timely manner
  </li>
  <li>
   Consistently achieve individual and team performance targets
  </li>
  <li>
   Contact card members to verify charges and recent activity to identify any potential fraud
  </li>
  <li>
   Ensure a positive customer experience while
  </li>
  <li>
   Determine specific verification procedures to be used in processing customer&rsquo;s information
  </li>
  <li>
   Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm&rsquo;s reputation and safeguarding Citigroup, its clients and assets, by adhering to Policy, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting issues with transparency.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 1 year of customer service experience
  </li>
  <li>
   Ability to process both inbound and outbound client calls
  </li>
  <li>
   High attention to detail with the ability to interpret data and organize information
  </li>
  <li>
   Consistently demonstrates clear and concise written and verbal communication
  </li>
  <li>
   Demonstrated ability to remain unbiased in a diverse working environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School diploma or equivalent
   <br/>
   <br/>
  </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 <br/>
 <br/>
 <strong>
  Attached updated resume is required to be considered for Interview
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   Current training classes take place in May.
   <br/>
   <br/>
  </em>
 </strong>
 https://www.youtube.com/watch?v=nSSr1qm_f6s
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 <br/>
 #CustomerSupport
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 <strong>
  Job Family Group:
  <br/>
  <br/>
 </strong>
 Operations - Services
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 <strong>
  Job Family:
  <br/>
  <br/>
 </strong>
 Fraud Operations
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 <strong>
  Time Type:
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 </strong>
 Full time
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 <strong>
  Primary Location:
  <br/>
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 </strong>
 Ofallon Missouri United States
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 <strong>
  Primary Location Full Time Salary Range:
  <br/>
  <br/>
 </strong>
 $41,600.00 - $53,600.00
 <br/>
 <br/>
 In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
 <br/>
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 <br/>
 <br/>
 <strong>
  Most Relevant Skills
  <br/>
  <br/>
 </strong>
 Please see the requirements listed above.
 <br/>
 <br/>
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 <br/>
 <br/>
 <strong>
  Other Relevant Skills
  <br/>
  <br/>
 </strong>
 For complementary skills, please see above and/or contact the recruiter.
 <br/>
 <br/>
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 <br/>
 <br/>
 <strong>
  Anticipated Posting Close Date:
  <br/>
  <br/>
 </strong>
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 <br/>
 <br/>
 <em>
  Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
  <br/>
  <br/>
 </em>
 <em>
  If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
  <br/>
  <br/>
  View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 </em>
</div>


Fraud Servicing Specialist - Contact Center (Hybrid) - Starting at $20.05/HR

<div><div><div>Job Req Id:</div>
<div>26956804</div>
</div><div><div>Location(s):</div>
<div>New York, New York, United States</div>
</div><div><div>Job Type:</div>
<div>On-Site/Resident</div>
</div><div><div>Posted:</div>
<div>Apr. 23, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>The Business Analysis Senior Manager is a senior management-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.</p><p></p><p>
The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.<br>
<br>
<b>Responsibilities:</b></p><ul><li>
Supervise a business analytic team supporting one large system or multiple systems with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned</li><li>
Provide direction and technical leadership on complex, high-impact projects and in all phases of the development and implementation process, ensuring essential procedures are followed</li><li>
Provide evaluative judgment based on analysis of information in complicated and unique situations and contribute to formulation of standards and strategies for own area and other functional areas</li><li>
Resolve issues that have impact beyond own area and apply in-depth understanding of concepts and procedures within own area and basic knowledge of other areas</li><li>
Work as a team to achieve objectives and negotiate with internal and external parties</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Ability to manage teams.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li></ul><p></p><p><b>
Recommended Qualifications:</b></p><ul><li><b>
Experience:</b> 6+ years of progressive experience in business analysis and/or project management within the financial services industry, with a demonstrable track record of delivering large-scale, transformative technology program.</li><li><b>
Communication:</b> Stellar verbal and written communication skills; able to craft compelling executive narratives, present with authority to MD-level audiences, and translate complex technical concepts into clear business language.</li><li><b>
Domain Knowledge:</b> Deep understanding of Prime Brokerage, Securities Lending, Risk, Margin, and Funding. Knowledge of Futures &amp; Derivatives Clearing and broader Prime Services is a significant advantage.</li><li><b>
Adaptability:</b> Proven ability to onboard rapidly to any technology project or program&mdash; infrastructure, data, digital, regulatory, or product &mdash; regardless of scale or domain and deliver value immediately.</li><li><b>
Jira &amp; Confluence:</b> Expert-level proficiency for project tracking, RAID management, documentation, and reporting; experience building and maintaining structured Confluence spaces and Jira program board.</li><li><b>
Microsoft O365:</b> Advanced proficiency across the full suite &mdash; PowerPoint (executive-grade decks), Excel (advanced data analysis and modelling), Word, Teams, SharePoint, Visio, and Power BI.</li><li><b>
AI Tooling:</b> Demonstrable, hands-on proficiency with modern AI productivity tools (e.g., Microsoft Copilot, AI meeting assistants) integrated into project delivery workflows.</li><li><b>
Methodology:</b> Comprehensive knowledge of business analysis principles and experience across all phases of the Software Development Life Cycle (SDLC); strong preference for Agile (Scrum, SAFe) or hybrid delivery experience.</li><li><b>
SQL:</b> Proficiency in SQL for data querying and analysis is a plus.</li><li><b>
Certifications (Preferred):</b> PMP, PRINCE2 Practitioner, MSP, PMI-ACP, CBAP, or equivalent. Agile certifications (SAFe, CSM) are desirable.</li></ul><p></p><p><b>
Program Delivery &amp; Project Management</b></p><ul><li>
Own end-to-end delivery of large-scale, transformative technology projects and program, from inception and scoping through to implementation and benefits realization.</li><li>
Develop, maintain, and re-baseline detailed milestone plans, ensuring all key deliverables, interdependencies, and critical path items are clearly understood and actively managed.</li><li>
Execute against multiple competing priorities simultaneously, performing the required combination of business analysis, project management, and stakeholder management with equal rigor.</li><li>
Guarantee compliance with PM standard procedures and all applicable programgovernance tools, including issue and risk tracking, escalation frameworks, and scorecard/metrics reporting.</li><li>
Demonstrate the flexibility and agility to onboard rapidly to any technology project or program&mdash; regardless of size, domain, or complexity &mdash; and deliver value from day one.</li></ul><p></p><p><b>
Business Analysis</b></p><ul><li>
Provide structured input during development and implementation phases, including the formulation and definition of systems scope, objectives, and necessary enhancements for complex, high-impact initiatives.</li><li>
Consult with business clients to elicit, document, and validate system functional specifications, producing high-quality business requirements documents, process maps, and user stories.</li><li>
Evaluate new IT developments and evolving business requirements; recommend appropriate systems alternatives and/or enhancements by analyzing business processes, systems, and industry standards.</li><li>
Provide in-depth, sophisticated analyses with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions across the program.</li><li>
Partner with multiple management teams and functional groups &mdash; including Risk &amp; Margin, Equity Finance, Prime Brokerage, Futures &amp; Derivatives Clearing, Finance, Compliance, and Front Office &mdash; to drive execution of requirements and ensure alignment with Citi standards.</li></ul><p></p><p><b>
Stakeholder Management &amp; Executive Governance</b></p><ul><li>
Chair and facilitate executive-level governance forums and stakeholder meetings with participants up to and including Managing Director level, commanding the room with authority, clarity, and professionalism.</li><li>
Implement and enforce a gold-standard meeting lifecycle across all governance touchpoints:<ul><li><b>
Pre-Meeting:</b> Distribute structured agendas with timed slots, curated pre-read materials, and clearly flagged decision items 48&ndash;72 hours in advance; send personalized briefing notes to senior attendees; confirm attendance proactively.</li><li><b>
During Meeting:</b> Facilitate with precision &mdash; enforce agenda discipline, capture decisions and actions in real time, ensure every item concludes with a clear outcome (decision, action, or escalation), and manage airtime to keep discussions outcome-focused.</li><li><b>
Post-Meeting:</b> Circulate polished meeting minutes within 24 hours, including all decisions, assigned actions, owners, and due dates; update RAID logs and program plans accordingly; track action completion at subsequent governance touchpoints.</li></ul></li><li>
Build and sustain trusted relationships with senior business and technology stakeholders, managing competing priorities and driving consensus without formal authority.</li><li>
Produce executive-grade status reports, program dashboards, and narrative updates tailored to MD-level audiences, translating complex technical concepts into clear, actionable business language.</li></ul><p></p><p><b>
AI Tooling &amp; Technology Enablement</b></p><ul><li>
Demonstrate extreme proficiency with modern AI tools &mdash; including Generative AI platforms, AI-powered meeting assistants, intelligent document drafting, and workflow automation &mdash; integrating them into day-to-day delivery workflows to drive measurable productivity gains.</li><li>
Leverage the full Microsoft O365 application suite (PowerPoint, Excel, Word, Teams, SharePoint, Visio, Planner, OneNote, Power BI) to produce best-in-class program artefacts, communications, and data analysis.</li><li>
Champion the adoption of AI-powered productivity tools and modern delivery practices across the program team, coaching others on effective usage.</li></ul><p></p><p><b>
Risk, Control &amp; Compliance</b></p><ul><li>
Identify, communicate, and document risks and impacts proactively, proposing effective mitigation options and maintaining a clear escalation path and resolution cadence.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.</li><li>
Drive compliance with applicable laws, rules, and regulations, adhering to Policy and applying sound ethical judgement regarding personal behaviour, conduct, and business practices.</li><li>
Escalate, manage, and report control issues with full transparency.</li></ul><p></p><p><b>
Education:</b></p><ul><li>
Bachelor's degree/University degree or equivalent experience</li><li>
Master's degree preferred</li></ul><p></p><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Business Analysis / Client Services<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Primary Location:</b></p>
New York New York United States<p>
-</p><p><b>
Primary Location Full Time Salary Range:</b></p>
$129,840.00 - $194,760.00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><b>
Anticipated Posting Close Date:</b></p>
Apr 30, 2026<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Prime Services Technology Business Analysis Senior Manager - Vice President

<div><div><div>Job Req Id:</div>
<div>26944119</div>
</div><div><div>Location(s):</div>
<div>Irving, Texas, United States</div>
</div><div><div>Job Type:</div>
<div>On-Site/Resident</div>
</div><div><div>Posted:</div>
<div>Apr. 13, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p><b>About Citi:</b></p><p>
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.</p><p></p><p>
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients&rsquo; best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations &amp; Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.</p><p></p><p>
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We&rsquo;ll enable growth and progress together.</p><p></p><p>
Do you enjoy being a part of worldwide IT operations and consider yourself self-reliant, liable and well-organized? Are you willing to partner with multiple teams across various functions to deliver premier services? Are you passionate about new technologies and want to gain experience necessary to support one of the largest infrastructure environment in the world?</p><p>
If you would like to make an impact with your work while being supported by smart and motivated colleagues, come find your next opportunity with us! Thanks to our global reach, we can help you get where you want to go.</p><p>
Being the best requires working together &mdash; across time zones, languages and borders. That can only take place in an environment where people respect, value and support one another. Citigroup is an equal opportunity employer and value diversity at our company. We do not discriminate both interviewees and employees regardless to their status.</p><p></p><p><b>
What is the Career opportunity we have</b></p><p>
At the Citi Technology Infrastructure (CTI) Global Production Operations we operate multiple services and technologies and are currently seeking a talented person to run our operations within Mainframe technology as a key part of the CTI Enterprise Command Center Operations Team. As the Mainframe Analyst you will run IT Service orientated coverage within Citi infrastructure to reduce or mitigate any actual or potential outage to our supported businesses. This is all done from our state of the art regional Command Center in partnership with the Workflow Coordinators, Staff Managers and the Mainframe Team in cooperation with our other Operations centers located in North and South America, Europe and Asia.</p><p>
This position gives you an excellent deal of liberty to self-determine organizational and career direction. Being a part of Command Center Operations team it is expected you demonstrate competency in Mainframe Technology and the ability to quickly learn multiple platforms, toolsets and processes.</p><p></p><p><b>
Role and Responsibilities:</b></p><p>
In this role you will be responsible for providing technical support for Citibank&rsquo;s global infrastructure, including diagnosing and solving incidents and problems related to the functioning of Citi infrastructure.</p><ul><li>
We will work together with the multiple functions to ensure proper performance of the processes running within one of the biggest IT environments all over the world. This will include direct engagement into operations including immediate notifications for critical issues and acting as the service owner.</li><li>
You will have the opportunity to develop in the field of communication thanks to cooperation with employees at various levels, in different regions of the world and from a wide range of global IT and business.</li><li>
Key to your success will be impeccable process fulfillment and continuous service delivery as this is our highest priority.</li></ul><p></p><p><b>
Knowledge, Skills and Competences:</b></p><p>
That position will require you to conduct in a dynamic environment, with a fluctuating, potentially voluminous operational workload.</p><ul><li>
Good clear communication in English (verbal and written). Spanish a plus. This role will interact with IT management and highly technical engineers.</li><li>
Problem solving, methodical with analytical skills.</li><li>
High energy with ability to adjust changes.</li><li>
Good organizational and coordinating skills, able to set priorities.</li><li>
High-reaching and with dedication towards continual growth and self-improvement</li><li>
Good time management skills with high sense of urgency and dedication.</li><li>
Clear personal work ethic that inspires quality and enthusiasm.</li><li>
Resilient and highly responsive in overcoming adversity.</li><li>
Ability to work through a multitude of challenges/obstacles to achieve the desired end result.</li><li>
Ability and willingness to operate within tightly controlled operational procedures.</li></ul><p></p><p><b>
Experience &amp; educational preferences:</b></p><ul><li>
Working knowledge of IBM Z platform architecture will help you in being successful.</li><li>
Experience in Z/OS. TSO/ISPF. JES2, IBM Systems Automation a plus</li><li>
IT problem management or error handling skill would be an advantage.</li><li>
Good technology infrastructure domain / platform knowledge and experience in large/multinational organization context environment is preferred.</li><li>
Some College a plus</li></ul><p></p><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Infrastructure<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Primary Location:</b></p>
Irving Texas United States<p>
-</p><p><b>
Primary Location Full Time Salary Range:</b></p>
$59,200.00 - $82,600.00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><b>
Anticipated Posting Close Date:</b></p>
Apr 20, 2026<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Command Center Mainframe Analyst Officer

<div><div><div>Job Req Id:</div>
<div>26952884</div>
</div><div><div>Location(s):</div>
<div>Houston, Texas, United States, Dallas, Texas, United States</div>
</div><div><div>Job Type:</div>
<div>Hybrid</div>
</div><div><div>Posted:</div>
<div>Apr. 13, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>We are seeking a highly motivated and experienced Vice President to serve as a Relationship Manager on the Citi Mid-Corp Natural Resources (Energy) team in Houston or Dallas. This is an individual contributor role designed for a seasoned energy finance professional ready to take ownership of client relationships, lead transaction execution, and drive business development across a dynamic and evolving sector. The Citi Mid-Corp Natural Resources team covers a mix of public and private primarily North American-based companies in the Upstream (E&amp;P) and Midstream Oil &amp; Gas, as well as Power, Utilities, and Clean Energy Transition sectors. The VP will play a central leadership role within deal teams, acting as the primary point of accountability between senior bankers, clients, and internal partners &mdash; while also mentoring and developing junior talent.</p><div></div><p><b>
Key Responsibilities</b></p><ul><li><b>
Portfolio Ownership:</b> Lead coverage of a portfolio of clients owned by senior bankers / yourself, serving as a relationship contact and coordinating deal teams comprised of Analysts, Associates, and senior Credit Officers</li><li><b>
Business Development:</b> Proactively identify and pursue new business opportunities within the energy sector; originate and expand client relationships by leveraging deep industry knowledge and an established network across E&amp;P, Midstream, Power, and Clean Energy</li><li><b>
Transaction Leadership:</b> Own and drive all facets of deal execution, including in-depth financial analysis, complex financial modeling, risk analysis, credit structuring, and due diligence for new and existing clients; serve as the senior reviewer and decision-maker on transaction deliverables</li><li><b>
Client Relationship Management:</b> Serve as a trusted advisor to clients, independently managing relationships and anticipating client needs; lead client meetings, pitches, and strategic dialogues with minimal oversight from senior bankers</li><li><b>
Cross-functional Collaboration:</b> Partner with and coordinate across internal teams &mdash; including Capital Markets, M&amp;A, Technical Advisory, Loan Structuring &amp; Syndications, Commodities, Treasury &amp; Trade Services, and Operations &mdash; to deliver integrated, customized financial solutions that meet clients' evolving needs</li><li><b>
Team Leadership &amp; Development:</b> Mentor, train, and develop junior Analysts and Associates on the team; provide constructive feedback, model best practices, and contribute to a high-performance team culture</li><li><b>
Industry Expertise:</b> Lead detailed company research and sector analysis to identify key trends, risks, and opportunities within the energy landscape, including the energy transition; proactively share market intelligence with clients and internal stakeholders</li><li><b>
Risk Management &amp; Compliance:</b> Serve as a steward of sound risk management practices; appropriately assess risk in all business decisions with particular consideration for the firm's reputation and the safeguarding of the bank, its clients, and assets. Drive compliance with applicable laws, rules, and regulations, adhere to Policy, apply sound ethical judgment, and escalate, manage, and report control issues with full transparency</li></ul><div></div><p><b>
Qualifications</b></p><ul><li>
6&ndash;10 years of experience in energy corporate / commercial banking, with demonstrated progression of responsibility</li><li>
Deep theoretical and practical knowledge of Oil &amp; Gas companies &mdash; including Upstream (E&amp;P) and Midstream &mdash; and the broader energy industry, including Power, Utilities, and Clean Energy Transition</li><li>
Proven track record of independently managing client relationships and leading transaction execution from origination through close</li><li>
Exceptional financial modeling skills and quantitative analytical ability; MS Excel and PowerPoint proficiency is expected at an expert level</li><li>
Strong credit acumen with experience structuring complex credit facilities, reserve-based lending (RBL), and/or capital markets transactions</li><li>
Abilit</li><li>
Excellent written and verbal communication skills, with the ability to present confidently to senior clients and internal stakeholders</li><li>
Demonstrated leadership ability with experience managing or mentoring junior team members</li><li>
Active FINRA Series 63 and Series 79 licenses required (or ability to obtain within 150 days of joining); SIE required</li><li>
Bachelor's degree required; MBA or advanced degree a plus</li></ul><p>
-</p><p><b>
Job Family Group:
</b></p>Commercial and Business Sales<p>
-</p><p><b>
Job Family:</b></p>
Relationship Management<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Primary Location:</b></p>
Houston Texas United States<p>
-</p><p><b>
Primary Location Full Time Salary Range:</b></p>
$138,720.00 - $208,080.00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><b>
Anticipated Posting Close Date:</b></p>
May 01, 2026<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Citi Commercial Bank - Mid-Corp Relationship Manager, Natural Resources - Vice President

Join Citi and explore 21   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.