Abrar Admin

Citizen's Bank of Central Indiana

<div>Summary of Job Responsibilities:
Under general supervision, and in line with established policies and procedures, serves as a primary service and sales contact for all Bank customers. Executes a variety of basic entry level functions, including but not limited to, processing everyday transactions, creation of monetary instruments, referring customers into checking, savings and other account-based products, and helping customers identify and adopt solutions to protect their money from fraud. 
 
Essential Duties:<ul><li>
Is accountable for representing the bank to the customer in a courteous, professional manner, and for engaging in behaviors that will advance the customer's relationship with the bank.</li><li>
Processes all other bank-related transactions in accordance with deepening the customer relationship. Practices strong Know-Your-Customer (KYC), with the aim of becoming a trusted advisor to all members of the community</li><li>
Handles cash and negotiable instruments with a keen eye for accuracy and fraudulent activity.
</li><li>Cross-sells bank services in accordance with individual and branch performance goals.</li><li>
Operates in a team environment and provides excellent customer service.</li><li>
Responsible for the completion of tasks necessary to secure company assets.</li><li>
Uphold the customer and employee service standards established</li><li>
Accurately opens personal deposit accounts and completes higher level customer requests in accordance with bank standards.</li></ul> 
Skills and Abilities Required:<ul><li>
The ability to communicate, speak clearly, and demonstrate a high level of interpersonal skills necessary to represent the bank in dealing with customers.</li><li>
Strong computer skills with both desktop and handheld platforms. Effective at using and navigating apps.
</li><li>Ability to exercise critical thinking skills.
</li><li>Preference of one year of experience in a consultative sales environment.</li></ul> 
Minimum Requirements:<ul><li>
A high school diploma or equivalent.
</li><li>The ability to read, write, and speak English; count currency and coin; and to perform simple arithmatic calculations.
</li><li>Successful completion of credit check, drug screen, and background check.</li><li>
Flexible schedule Monday-Friday and Saturday morning availability.</li>
Two years of customer service experience OR completion of internal Banker Pathway I. 
<li>
</li></ul> 
Working Conditions:<ul><li>
Minimum discomfort from noise, heat, dust, and other causes.</li><li>
Required to stand for long periods when providing customer services
</li><li>Exposed to potential robbery conditions. Receives detailed instructions and procedures to be followed to minimize the risk.</li><li>
The ability to lift and carry cash drawers and coin bags (up to 25 pounds).</li></ul></div>

Banker I

Join Citizen's Bank of Central Indiana and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Citizen's Bank of Central Indiana

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Banker I