Qureos Mentor

City Centre Rotana Doha

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Sales Executive you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility under the general guidance and supervision. The role involves generating and maintaining customers of defined accounts and areas through sales activities like face to face sales calls, telephone calls or entertainment and will include key responsibilities such as-
 
 
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 Maintain a high level of exposure for the hotel through direct sales
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 Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts&rsquo; managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
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 Implement and execute all sales objectives and action plans to reach and exceed targets set
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 Solicit and serve transient and group business and meetings
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 Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible
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 Ensure comprehensive and up to date knowledge of properties&rsquo; unique selling points, features, amenities, services and policies
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 Formulate corporate offer letters and yearly contracts and any other required business correspondence
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 Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and / or direct mail
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should be holding preferably a degree in sales &amp; marketing and minimum two years post graduate work experiences in a similar position. Good computer skills and a perfect command of English is a must.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a vibrant and innovative individual. You will be able to work independently and promote at all times the brand image and market status, as well as maintain accurate documentations and accounts record on all clients assigned, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Sales Executive

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as-
 
 
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 Process and confirm guest room reservations made by clients on the phone, letter or fax
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 Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
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 Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
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 Show complete product knowledge, understand rate structure and apply rate management
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 Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
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 Promote and maintain good public relations and endeavors to maximize business
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 Maintain an accurate room status at all times
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 Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
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 Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
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Reservations Agent

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Plumber you are responsible for installing, repairing and maintaining pipes, fixtures and other plumbing used for water distribution and waste water disposal and ensure that work is in accordance with relevant codes, whereby your role will include key responsibilities such as-
 
 
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 Maintain and keep all automatic flushing valves operational
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 Maintain and clean all fat traps within the kitchen areas
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 Ensure regular maintenance and chemicals are used for cleaning existing soil and stack pipes
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 Ensure all roof level ventilation vent pipes and roof rainwater outlets are kept clear at all times
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 Review building plans and specifications to determine the layout for plumbing and related materials
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 Identify required tools and special equipment and select the type and size of pipe required
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 Locate and mark positions for connections and fixtures
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 Install supports and hangers for pipe, fixtures and equipment
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 Install, repair and maintain underground storm sanitary, water piping systems, sinks, tubs, toilets, water heaters and conditioners
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally be having an apprenticeship as a Plumber and previous experiences in the same position. You should be able to work under policies and regulations and must be in good physical condition. A good command of English and the ability to find fault and rectify systems are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
</div>

Plumber

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
 
 
 As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as-
 
 
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 Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources / Human Resources Manager
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 Develop and maintain confidential departmental employee files, documents and databases
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 Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete
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 Coordinate departmental employee relation functions in consultation with the Director of Human Resources / Human Resources Manager, monitor employee performance appraisal completions and track annual and sick leave accruals
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 Prepare and complete the monthly Human Resources report and other statistical reports as required by the Director of Human Resources / Human Resources Manager
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 Coordinate and conduct departmental training and conduct the Human Resources Orientation for new hires
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a university degree in a related discipline with preferable experience within the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with employees effectively. You portray a fair leadership style and be easily approachable for employees at all levels, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Human Resources Coordinator

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as-
 
 
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 Prepare Housekeeping Attendants job assignments
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 Issue keys and supplies to Housekeeping Attendants
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 Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
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 Attend daily meetings and receive special instructions
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 Receive check-outs before reporting them as vacant
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 Receive special requests from guests and carry them out
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 Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
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 Fill out report and hand over found articles to the lost and found department
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 Supervise cleaning of guest rooms, corridors and stairwells
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 Train and assist Housekeeping Attendants and advise Superior about performance
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 Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Housekeeping Supervisor

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Maintenance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Electrician you are responsible to install, maintain and repair electrical wiring, equipment and fixtures to ensure that work is in accordance with relevant codes and your role will include key responsibilities such as-
 
 
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 Maintenance of all M&amp;E and HVAC equipment within the hotel complex with special emphasis on health safety
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 Maintenance and repair works of all mechanical and electrical heating and ventilation equipment, ensuring the on-going safe and efficient running of the hotel
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 Fix mains / domestic single and 3 phase supplied distribution systems and all lighting and in-house power installations / appliances
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 Assist with all emergency services, e.g. fire alarms, lighting, batteries and standby power requirements, inclusive of generators
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 Control systems to M&amp;E related processes e.g. general equipment, televisions, hair dryers, shavers sockets, etc. and all guest and service lifts
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 Prepare sketches or follow blueprints to determine the location of wiring and equipment and ensure conformance to building and safety codes
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 Use a variety of tools and equipment such as power construction equipment, measuring devices, power tools and testing equipment including oscilloscopes, ammeters and test lamps.
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally be a qualified Electrician with a diploma in electro-technical services and a basic high school college qualification. You should have a proven knowledge in the operation and electrical maintenance of the equipment. A good command of English and the ability to find fault and rectify systems are essentials.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be self motivated with a hands-on and flexible approach and be able to adapt to unpredictable events. You are pro-active and reliable and will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Understanding the Job
 
 
 Recognising Differences
 
 
 Customer Focus
 
 
 Team Work
 
 
 Adaptability
 
 
 Taking Responsability
</div>

Electrician

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Accounts Supervisor - Receivable you are responsible to review the city ledger, prepare invoices and verify purchase slips in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as-
 
 
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 Transfer daily city ledger data from Front Office system to Back Office Accounts Receivable module
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 Verify the total transfer with city ledger folios
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 Review the city ledger folios with supporting documents such as charge slips, LPOs, etc.
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 Follow up if required for billing instructions, LPOs, supporting documents, etc.
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 Prepare invoices and obtain Director of Finance / Financial Controller signature
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 Send the original invoices with supporting documents to the customer, file a copy of the full set in the customer file and another copy in the sequential file
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 Calculate commission for credit card payments received
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 Issue receipts for cash and cheques received from customers and credit card payment received directly to the bank
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 Hand over all cash receipts to the General Cashier with receipt copy
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 Prepare and give employee city ledger summary to the Paymaster on the 25th of each month
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a degree in hotel management or accounting and at least one year previous experience within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be results oriented and a self motivator along with a positive attitude. You have the ability to think laterally and analytical, display a high level of integrity and have the ability to identify, impact and influence others. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Teamwork
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Effective Communication
 
 
 Drive for Results
</div>

Accounts Supervisor - Receivable

Join City Centre Rotana Doha and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.