Qureos Mentor

City Centre Rotana Doha

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic Catering/Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Events Executive you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan the meeting / event, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as-
 
 
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 Responsible for selling off-site events and locations
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 Handle all meetings and catering enquiries according to standard procedures
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 Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food &amp; beverage management, rooms division operation, finance and external suppliers
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 Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services
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 Work closely with the Area Sales MICE Team to achieve monthly sales target
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 Conduct site inspections, client entertainment and familiarization
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 Send all correspondence to clients regarding banquet events, such as proposals, confirmation or agreement letter, amendments, etc.
 
 
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 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with previous experiences in catering sales within a hotel. Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials. Computer literate and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and with an extremely proactive and focused personality and an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, portraying a structured and goal oriented work philosophy and possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Events Executive

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 Job Description
 
 
 
 We are currently looking for dynamic, and self motivated Food &amp; Beverage professionals who want to move their careers forward.
 
 
 As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as-
 
 
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 Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
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 Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
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 Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
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 Set up the bar and prepare all mise-en-place for service
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 Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service
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 Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in hospitality or a vocational training in food &amp; beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
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Bartender/Bartendress

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 Job Description
 
 
 
 We are currently looking for dynamic, and self-motivated Food &amp; Beverage professionals who want to move their careers forward. As a Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as-
 
 
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 Perform all necessary tasks to service food &amp; beverage according to the standard of performance manual of the hotel
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 Acquire in depth knowledge of the food &amp; beverage menu of the assigned outlet in order to assist and provide advice to guests
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 Practice good customer relations and attend to customer complaints and queries satisfactorily
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 Ensure the Outlet is set-up for service and supervise for a smooth operation
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 Direct and supervise the service team to ensure that all duties are performed as per standards
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 Ensure that all colleagues have received adequate training to perform their duties
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 Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
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 Ensure minimum wastage, breakage and spoilage
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 Actively use up selling techniques by exceeding guest expectations and to increase revenue
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should possess a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer driven and an extremely proactive and &lsquo;switched on&rsquo; individual with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding the Job
 
 
 Taking Responsibility
 
 
 Recognizing Differences
 
 
 Customer Focus
 
 
 Adaptability
 
 
 Teamwork
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Captain

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 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.
 
 
 As a Human Resources Coordinator you are responsible for coordinating the various functions including administrative procedures and recruitment, leavers / joiners administration, liaison with the various departments of the hotel and outside contractors, maintaining and producing reports and records. Your role needs you to adhere to policies and procedures ensuring the smooth functioning of the Human Resources Department and will include key responsibilities such as-
 
 
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 Initiate and process employment requisitions, develop and edit departmental job descriptions, vacancy announcements and position advertisements in consultation with the Director of Human Resources / Human Resources Manager
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 Develop and maintain confidential departmental employee files, documents and databases
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 Coordinate employee recruitment process, as appropriate, ensuring search documentation is accurate, consistent and complete
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 Coordinate departmental employee relation functions in consultation with the Director of Human Resources / Human Resources Manager, monitor employee performance appraisal completions and track annual and sick leave accruals
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 Prepare and complete the monthly Human Resources report and other statistical reports as required by the Director of Human Resources / Human Resources Manager
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 Coordinate and conduct departmental training and conduct the Human Resources Orientation for new hires
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a university degree in a related discipline with preferable experience within the same role. You must be a computer literate, ideally with proficiency in a computerized payroll system and fluent in English.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with employees effectively. You portray a fair leadership style and be easily approachable for employees at all levels, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Human Resources Coordinator

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as-
 
 
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 Prepare Housekeeping Attendants job assignments
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 Issue keys and supplies to Housekeeping Attendants
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 Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
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 Attend daily meetings and receive special instructions
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 Receive check-outs before reporting them as vacant
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 Receive special requests from guests and carry them out
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 Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
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 Fill out report and hand over found articles to the lost and found department
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 Supervise cleaning of guest rooms, corridors and stairwells
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 Train and assist Housekeeping Attendants and advise Superior about performance
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 Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained
 
 
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 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
 
 
 Understanding Hotel Operations
 
 
 Effective Communication
 
 
 Planning for Business
 
 
 Supervising People
 
 
 Understanding Differences
 
 
 Supervising Operations
 
 
 Teamwork
 
 
 Adaptability
 
 
 Customer Focus
 
 
 Drive for Results
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Housekeeping Supervisor