Qureos Mentor

City National Bank

City National Bank provides a comprehensive range of financial services, including personal and business banking, credit cards, wealth planning, and retirement planning. The bank focuses on delivering personalized service and tailored solutions to meet the diverse needs of its clients, from individuals to businesses across various industries.

<div>Overview:
<div><div><b>
LEAD PROJECT MANAGER</b></div><div></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div>
Responsible for the overall program management, which includes strategy, project management, and negotiations with multiple key partners and stakeholders. This includes liquidity strategy, talent acquisition, program management, process management and completion of strategic initiatives. Work as the business manager and key contact for the Head of Commercial Deposits. Support Commercial Deposits change management activities related to Commercial Bankings continuous improvement of business operations.</div><div></div><div><b><br>
WHAT WILL YOU DO?</b></div><ul><li>
Project Management specific to new business initiatives, liquidity management, program management, deposit strategy and fee generation</li><li>
 Ensure timely and accurate completion of business management tasks such as on-boarding and off-boarding of employees, asset management, and BCP</li><li>
Work with CRE on occupancy and floor planning</li><li>
Coordinate across GRM on cross team requests/deliverables</li><li>
Execute Yearly Plan and Forecasting - review, analyze, investigate and define the budget for the organization</li><li>
Participate in tracking and follow up of outstanding financial queries</li><li>
Monthly Financial Reporting</li><li>
Ensure consistent execution of Day-to-day Operations and Administrative Functions</li><li>
Identify and execute cost savings / efficiencies</li><li>
Accountable for and key contact for GRM&rsquo;s strategic management of current and forecasted corporate real estate (CRE) requirements on a global portfolio basis while working with GRM and functional partners in the region to support this.</li><li>
Co-ordinate Enterprise Risk events such as town halls and leadership meetings/events</li><li>
Work with Finance and HR to provide management reporting as required to support the HR &amp; Financial impacts for Enterprise Risk (Resources Report, Operating Results and Expense Reports)</li><li>
Plan and develop agenda for bi-weekly Enterprise Risk Senior Management Meetings and coordinate action items, including working with subject matter experts for educational presentations.</li><li>
Support cost management &amp; optimization initiatives (Technology, Spend, CRE, Telecom)</li><li>
Responsible for Spend analysis, process improvements for overall GRM business operations e.g. procurement</li><li>
Key contact for BCP activities and approvals to ensure GRM has the appropriate BCP coverage and process for Business Continuity)</li><li>
Implement and monitor GRM&rsquo;s Compliance and privacy programs is implemented as required including monitored employees</li></ul><div></div><div><b><br>
WHAT DO YOU NEED TO SUCCEED?</b></div><div><b>
Required Qualifications*</b></div><ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum of 5 years strategy development, project management, working with senior leaders.</li></ul><div></div><div><b><br>
Additional Qualifications</b></div><ul><li>
Ability to manage multiple tasks/projects simultaneously</li><li>
Ability to resolve complex problems with minimal guidance</li><li>
Ability to communicate effectively</li><li>
Excellent project and program planning and managerial skills are required</li><li>
Extensive industry/business knowledge.</li><li>
Excellent interpersonal, verbal and written communication skills with demonstrated ability to effectively communicate with all levels of management</li><li>
Must be able to capture and critically evaluate gaps, regulatory requirements and translate into working solutions.</li><li>
Must have the ability to speak to all levels of management and colleagues across the organization</li><li>
Must be able to get work done through others, influence, and prioritize.</li><li>
Ability to set and develop strategic goals and techniques for a program and effectively communicate this to all program team members.</li><li>
Proactive work style used to consistently communicate project status, issues and completion plans.</li><li>
Strong expertise in MS Project, PowerPoint, Excel, Word, SharePoint and Visio required</li><li>
PMP - Project Management Professional - Preferred</li><li>
Experience within Enterprise Policy - Preferred</li></ul><div></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b></div><div>
Starting base salary: $101,231 - $172,355 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div><div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:</div><ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div></div><div><br>
Get a more detailed look at our Benefits and Perks.</div><div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div></div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Lead Project Manager

<div>Overview:
<div><b>PRODUCT MANAGER III- Small Business</b></div><div></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div>
The Product Manager role is responsible for driving the development and lifecycle management of non-interest-bearing deposit banking products for U.S. consumers and small businesses. This role focuses on executing strategic initiatives, tracking key metrics, managing the product backlog, resolving client and operational issues, and ensuring risk and compliance controls to maximize product success and client satisfaction.</div><div></div><div><b><br>
WHAT WILL YOU DO?</b></div><div><ul><li>
Drive the product roadmap by defining priorities, features, and enhancements aligned with business goals.</li><li>
Track key metrics (e.g., applications, balances, client retention) to inform data-driven decisions and improvements.</li><li>
Client and Sales Colleague Research: Conduct primary research (interviews, surveys) to inform the product roadmap.</li><li>
Competitive Intelligence: Conduct secondary research to understand what good looks like at other banks and fintechs in the market; track unmet market needs that can be met by the bank.</li><li>
Partner Capability &amp; Roadmap Intelligence: Meet regularly with vendors to understand current and new offerings available to the bank.</li><li>
Fintech Landscape: Attend meetings with potential fintech partners whose solutions the bank is exploring.</li><li>
Lead issue resolution for client inquiries and operational challenges, collaborating with Relationship Managers and Operations teams.</li><li>
Remediate critical issues and implement process improvements to enhance client experience.</li><li>
Conduct risk assessments and ensure adherence to regulatory requirements (e.g., FDIC, OCC).</li><li>
Maintain compliance documentation and controls for audits.</li><li>
Create compelling presentations to communicate strategies, performance, and recommendations to senior leadership and cross-functional teams.</li><li>
Drive alignment across Sales, Technology, and Business Managers to deliver product objectives.</li><li>
Identify inefficiencies in product workflows and implement solutions to streamline operations.</li><li>
Define product requirements (e.g., BRDs) and coordinate delivery with engineering and operations teams.</li><li>
Monitor progress and escalate risks to ensure timely execution.</li></ul></div><div></div><div><b><br>
WHAT DO YOU NEED TO SUCCEED?</b></div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum 5 years of experience in banking product management</li><li>
Minimum 3 years of experience in Small Business lending and deposit products.</li><li>
Minimum 3 years of experience managing medium to large projects required.</li></ul><div>
</div><div><div><b>
Additional Qualifications</b></div><ul><li>
Proven ability to drive product strategy and execute complex initiatives.</li><li>
Deep knowledge of banking products (deposit, loans, branch services) and U.S. regulatory environment.</li><li>
Strong analytical skills with expertise in metrics tracking and data-driven decision-making.</li><li>
Excellent communication and presentation skills, with ability to influence stakeholders.</li><li>
Proficiency in analytical tools (e.g., Tableau, Excel) and Agile methodologies</li><li>
Cash/Treasury product and deposit product experience a plus</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>
Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Product Manager III- Small Business

<div>Overview:
<div><b>INTERNATIONAL TRADE SERVICES OPERATIONS</b></div><div></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div></div><div><b><br>
International Trade Services Operations Officer</b></div><div></div><div><br>
Join our dynamic Trade Finance Operations Team as a Senior Letter of Credit Officer, where you&rsquo;ll play a pivotal role in managing complex trade finance transactions. This hands-on, production-focused position requires end-to-end ownership of letters of credit (LCs) and related products, ensuring precision, compliance, and exceptional service in a fast-paced environment.</div><div><br>
As a seasoned trade finance expert, you&rsquo;ll drive the seamless execution of global trade transactions, mitigate risks, and uphold CNB&rsquo;s commitment to operational excellence. Your expertise will directly support our clients&rsquo; international trade activities while maintaining robust regulatory adherence. You must demonstrate the ability to independently manage complex transactions in a fast-paced, high-volume environment while ensuring accuracy, compliance, and exceptional service delivery.</div><div></div><div><b><br>
WHAT WILL YOU DO?</b></div><div></div><div><b><br>
Key Responsibilities</b></div><ul><li>
Perform end-to-end processing of trade finance transactions, including input, review, and transaction release/authorization</li><li>
Manage the lifecycle of trade products (Commercial Letters of credit (Import/Export), Standby Letters of Credit (SBLCs), Transferable Letters of Credit, Documentary Collections, Shipping Guarantees and Trade-related financing)</li><li>
Examine documents for compliance with credit terms, and applicable rules and regulations</li><li>
Issuance, advising, amendment, and negotiation of LCs in compliance with UCP 600/ISP98 and regulatory guidelines</li><li>
Collaboration with internal teams (e.g., Relationship Managers, Compliance) and external stakeholders (banks, clients) to resolve</li><li>
Ensure all transactions are processed accurately and within established service level agreements</li><li>
Adhere to all internal policies and procedures and regulatory requirements, including OFAC, AML, BSA, and Anti-boycott regulations</li><li>
Proactively identify, escalate, and mitigate risks while maintaining a robust control environment</li><li>
Drive process improvements, enhance efficiency, and uphold service level agreements (SLAs)</li><li>
Independently address complex issues with creativity and sound judgment</li></ul><div></div><div><b><br>
WHAT DO YOU NEED TO SUCCEED?</b></div><div></div><div><b><br>
Qualifications</b></div><br>
<div></div><ul><li>
Bachelor&rsquo;s degree or equivalent experience preferred</li><li>
Minimum 5+ years of experience in trade finance, with a proven track record in LCs and related products</li><li>
Ability to identify process gaps, recommend policy changes, and contribute to long-term operational goals</li><li>
Expert knowledge of ICC rules (UCP 600, URR 725, ISP98, URC 522) and regulatory frameworks (OFAC, AML, BSA)</li><li>
Strong knowledge of SWIFT messaging standards</li><li>
Critical and strategic thinker; long-term strategic focus</li><li>
Excellent attention to detail and ability to manage multiple priorities</li><li>
Excellent verbal/written communication; ability to interact with some mid-level management</li></ul><div><b>
Technical Skills</b></div><br>
<div></div><ul><li>
Proficiency in Microsoft Office (Excel, Word, PowerPoint)</li><li>
Experience with Trade Processing systems</li><li>
Strong analytical, problem-solving, and organization skills</li></ul><div><b>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $44.87 - $55.19 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>
Get a more detailed look at our Benefits and Perks.</div></div><div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div></div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div>

Officer, International Trade Services Operations

<div>Overview:
<div><b>BUSINESS SYSTEMS ANALYST III - CM</b></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div>
Support the Capital Markets Division and Partners to develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to systems. Coordinate business unit efforts required for project implementation and oversees all required post-implementation tasks to ensure business unit satisfaction. This role requires the ability to translate business problems into solutions/approaches driven by data analysis, business acumen, creativity, and clear, concise and effective communication. Perform system administrative, configuration and reporting functions in the division which are not handled by Technology &amp; Innovation division. Runs database queries or creates Reports in support of management information needs.<br>
</div><br>
<div><b>WHAT WILL YOU DO?</b></div><div><ul><li>
Determine business unit system needs and objectives and consults with business unit regarding problems with current business applications or systems, enhancements, or new functionality.
</li><li>Prepare business and system requirements for maintenance/enhancements and present recommendations to division management.
</li><li>Gather and writes-up business and system requirements, prepare test scripts, quality controls all changes, develop and code documents and supports the division credit, loan documentation and loan services teams for trouble shooting hardware and software
</li><li>Serve as Subject Matter Expert on a particular system and its data, and guide the development activities with assumptions and data dependencies.
</li><li>Collaborate with T&amp;I, Legal, Product Management and others to create and implement correct forms, products and services as they relate to the system application.
</li><li>Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or T&amp;I to correct identified problems.
</li><li>Gather and writes-up business and system requirements, prepare test scripts, quality controls all changes, develop and documents and supports the division for trouble shooting data issues.
</li><li>Run queries against application databases and/or the Bank&rsquo;s data warehouse and assists with the preparation of periodic or ad hoc reports for distribution to line units, senior management, risk management units (e.g. Audit, Compliance and/or Credit Risk Review) or third parties (e.g. OCC, external auditors).
</li><li>Maintain current knowledge of related regulatory and bank policies and procedures.
</li><li>Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
</li>Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).<br>
<li>
</li></ul></div><br>
<div><b>WHAT DO YOU NEED TO SUCCEED?</b><br>
</div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent
</li><li>Minimum 5 years experience developing and customizing databases/systems for reporting purposes required.
</li><li>Minimum 5 years experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.
</li><li>Minimum 3 years experience working in a loan servicing/operations environment required.
</li></ul><div></div><div><div><b>Additional Qualifications</b></div><ul><li>
Competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the application of technology to the current and future business environment.</li><li>
Possesses the knowledge, skills and creativity to go outside of the defined policies and procedures to enhance system capabilities and efficiencies.</li><li>
Prepare PowerPoint presentations</li><li>
Bachelor&rsquo;s Degree in Business, Finance, Economics or equivalent 5 to 7 years of experience in commercial or consumer lending operations with over 3 years managing project(s) and/or moderate-sized teams.</li><li>
Understanding of systems development life cycle concepts required.</li><li>
Must be detailed oriented and possess effective organizational and analytical skills.</li><li>
Excellent verbal and written communications skills sufficient to interact with all levels of Bank personnel. Extensive industry/business knowledge with demonstrated ability to creatively design solutions to problems.</li><li>
Excellent process management and problem solving skills.</li><li>
Prior banking experience and extensive writing and developing reports, and sales and financial modeling.</li><li>
Prior hands-on experience in using SQL or Tableau</li><li>
Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports and Business Objects.</li><li>
Strong knowledge in MS Word, Excel and MS Access. Working Knowledge of financial analysis techniques.</li><li>
Strong organizational and analytical skills. Excellent verbal and written communications skills.</li><li>
Highly preferred work experiences:</li><li>
Using Oracle and/or Oracle Analytics</li><li>
Using/programming Java Server Pages &amp; Scripts</li><li>
Writing Oracle Procedures &amp; Views</li><li>
Experience with any web based loan origination workflow system (preferably FinanceCenter aka HCL CapitalStream)</li><li>
Experience developing and customizing databases/systems for reporting purposes required.</li><li>
Experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Business Systems Analyst III - CM

<div>Overview:
<div><b>BUSINESS SYSTEMS ANALYST III</b></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div>
Develop, test, implement, and end-user training and support of a wide variety of the Bank's systems involved in the various division specific systems and processes. Serve as the business expert for the development, maintenance, training, regulatory compliance and support of all processes related to systems. Coordinate business unit efforts required for project implementation and oversees all required post-implementation tasks to ensure business unit satisfaction. Perform system administrative, configuration and reporting functions in the division which are NOT the responsibility of Business and Technology Services. Runs database queries or creates Reports in support of management information needs.<br>
</div><br>
<div><b>WHAT WILL YOU DO?</b></div><div><ul><li>
Determine business unit system needs and objectives and consults with business unit regarding problems with current business applications or systems, enhancements, or new functionality.
</li><li>Prepare business and system requirements for maintenance/enhancements and present recommendations to division management.
</li><li>Gather and writes-up business and system requirements, prepare test scripts, quality controls all changes, develop and code documents and supports the division credit, loan documentation and loan services teams for trouble shooting hardware and software
</li><li>Conduct all user and quality assurance testing on current systems, new systems and future maintenance. Develop test scripts to quality control all changes. Interact with software vendors and BATS to implement software enhancements.
</li><li>Collaborate with Credit Administration, BATS, Legal, Product Management and others to create and implement correct forms, products and services as they relate to the system application.
</li><li>Provide system application support to end-users and effectively troubleshoot system application problems. Make system configuration changes or coordinate changes with vendors or BATS to correct identified problems.
</li><li>Prepare end-user documentation on system enhancements. Communicate key system changes to the user community. Provide continuous training and instruction to users on system application use and business processes.
</li><li>Monitor development activities relating to meeting project objectives, budget, quality standards and schedule.
</li><li>Run queries against application databases and/or the Bank&rsquo;s data warehouse and assists with the preparation of periodic or ad hoc reports for distribution to line units, senior management, risk management units (e.g. Audit, Compliance and/or Credit Risk Review) or third parties (e.g. OCC, external auditors).
</li><li>Maintain current knowledge of related regulatory and bank policies and procedures.
</li><li>Represent the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
</li>Complies fully with all Bank Administrative, Operational and Credit policies and procedures as well as all regulatory requirements (e.g., Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).<br>
<li>
</li></ul></div><br>
<div><b>WHAT DO YOU NEED TO SUCCEED?</b><br>
</div><div><b>
Required Qualifications*</b><ul><li>
Minimum 5 years experience developing and customizing databases/systems for reporting purposes required.
</li><li>Minimum 5 years experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.
</li><li>Minimum 3 years experience working in a loan servicing/operations environment required.
</li></ul><div></div><div><div><b>Additional Qualifications</b></div><ul><li>
Excellent process management and problem solving skills.</li><li>
Prior banking experience and extensive writing and developing reports, and sales and financial modeling.</li><li>
Thorough knowledge of PC computing environments, experience with database/data warehouses, and experience using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports and Business Objects.</li><li>
Strong knowledge in MS Word, Excel and MS Access. Working Knowledge of financial analysis techniques.</li><li>
Strong organizational and analytical skills. Excellent verbal and written communications skills.</li><li>
Highly preferred work experiences:</li><li>
Using Oracle and/or Oracle Analytics</li><li>
Using/programming Java Server Pages &amp; Scripts</li><li>
Writing Oracle Procedures &amp; Views</li><li>
Experience with any web based loan origination workflow system (preferably FinanceCenter aka HCL CapitalStream)</li><li>
Experience developing and customizing databases/systems for reporting purposes required.</li><li>
Experience designing and generating weekly, monthly and ad hoc reports using reporting/query tools such as Brio, MS Query, MS Access, Crystal Reports or Business Objects required.</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Business Systems Analyst III

<div>Overview:
<div><b>BUSINESS INTELLIGENCE (BI) DEVELOPER</b></div><div></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div>
As a member of City National's Data &amp; Analytics team you will drive, develop, and maintain BI reporting solutions for internal clients and colleagues. This is an exciting time of technology advancement and innovation across the bank.</div><div></div><div><b><br>
WHAT WILL YOU DO?</b></div><div><ul><li>
Develop dashboards, visualizations, semantic data model, and reports.</li><li>
Develop high level and detailed designs for existing reporting platforms, development activities along with process improvements.</li><li>
Work with business users to gather requirements, troubleshoot report issues, and drive resolutions towards completion.</li><li>
Effectively communicate and collaborate with business users, T&amp;I support teams, providing an understanding of the problem and resolution.</li><li>
Become familiar with Operational Data Stores, Data Warehouse content, and other BI reporting data sources.</li><li>
Identify development and data quality issues, performing thorough testing and validation of reports, visualizations and dashboards in conjunction with business users.</li><li>
Setup and maintain access for new and current users in the BI Reporting environments.</li><li>
Research and trouble-shoot user-reported issues and incidents related to the BI reporting environment including performance, data discrepancies, access issues, etc.</li><li>
Be a self-starter, someone that will take the initiative to learn new things and research solutions without prompting.</li><li>
Ability to multi-task various projects and tasks with tight deliverables while keeping informed of existing and evolving development best practice, industry standards and technologies.</li><li>
Fosters and maintains good relationships with colleagues to meet expected customer service levels.</li><li>
Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.</li><li>
Develop and maintain positive, productive, and professional relationships with key business users to meet expected customer service levels.</li></ul></div><div></div><div><b><br>
WHAT DO YOU NEED TO SUCCEED?</b></div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum 3 years of BI report development experience using Salesforce CRM Analytics, SAP Business Objects, Tableau, Power BI, or other Business Intelligence technologies or equivalent</li><li>
Minimum 3 years of direct SQL experience</li><li>
Minimum 3 years of experience in finance or banking.</li></ul><div>
</div><div><div><b>
Additional Qualifications</b></div><ul><li>
Direct experience with Oracle, MS SQL Server, and Snowflake preferred</li><li>
Direct experience with Oracle, MS SQL Server and Snowflake databases is strongly preferred.</li><li>
BS in Computer Science or a related technical field preferred.</li><li>
Direct experience with Salesforce CRM Analytics, Business Objects 4.2 or above, Tableau 2021 or above is strongly preferred.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Excellent oral and written communication and interpersonal skills.</li><li>
Strong organizational, multi-tasking, and time-management skills preferred.</li><li>
Ability to work independently or within a team for problem resolution</li><li>
Must demonstrate ability to multi-task and be flexible.</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>
Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div><div>
</div><div><div>
#CA-AP</div><div>
#LI-AP</div></div></div></div>

Business Intelligence (BI) Developer

<div><div><b>BUSINESS INTELLIGENCE (BI) DEVELOPER</b></div><div></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div>
As a member of City National's Data &amp; Analytics team you will drive, develop, and maintain BI reporting solutions for internal clients and colleagues. This is an exciting time of technology advancement and innovation across the bank.</div><div></div><div><b><br>
WHAT WILL YOU DO?</b></div><div><ul><li>
Develop dashboards, visualizations, semantic data model, and reports.</li><li>
Develop high level and detailed designs for existing reporting platforms, development activities along with process improvements.</li><li>
Work with business users to gather requirements, troubleshoot report issues, and drive resolutions towards completion.</li><li>
Effectively communicate and collaborate with business users, T&amp;I support teams, providing an understanding of the problem and resolution.</li><li>
Become familiar with Operational Data Stores, Data Warehouse content, and other BI reporting data sources.</li><li>
Identify development and data quality issues, performing thorough testing and validation of reports, visualizations and dashboards in conjunction with business users.</li><li>
Setup and maintain access for new and current users in the BI Reporting environments.</li><li>
Research and trouble-shoot user-reported issues and incidents related to the BI reporting environment including performance, data discrepancies, access issues, etc.</li><li>
Be a self-starter, someone that will take the initiative to learn new things and research solutions without prompting.</li><li>
Ability to multi-task various projects and tasks with tight deliverables while keeping informed of existing and evolving development best practice, industry standards and technologies.</li><li>
Fosters and maintains good relationships with colleagues to meet expected customer service levels.</li><li>
Maintain all appropriate training and continuing education requirements for both internal programs and external licenses and certifications.</li><li>
Develop and maintain positive, productive, and professional relationships with key business users to meet expected customer service levels.</li></ul></div><div></div><div><b><br>
WHAT DO YOU NEED TO SUCCEED?</b></div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum 3 years of BI report development experience using Salesforce CRM Analytics, SAP Business Objects, Tableau, Power BI, or other Business Intelligence technologies or equivalent</li><li>
Minimum 3 years of direct SQL experience</li><li>
Minimum 3 years of experience in finance or banking.</li></ul><div>
</div><div><div><b>
Additional Qualifications</b></div><ul><li>
Direct experience with Oracle, MS SQL Server, and Snowflake preferred</li><li>
Direct experience with Oracle, MS SQL Server and Snowflake databases is strongly preferred.</li><li>
BS in Computer Science or a related technical field preferred.</li><li>
Direct experience with Salesforce CRM Analytics, Business Objects 4.2 or above, Tableau 2021 or above is strongly preferred.</li><li>
Excellent analytical and problem-solving skills.</li><li>
Excellent oral and written communication and interpersonal skills.</li><li>
Strong organizational, multi-tasking, and time-management skills preferred.</li><li>
Ability to work independently or within a team for problem resolution</li><li>
Must demonstrate ability to multi-task and be flexible.</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>
Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div><div>
</div><div><div>
#CA-AP</div><div>
#LI-AP</div></div></div></div>

Join City National Bank and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

City National Bank

About Company

Lead Project Manager

Product Manager III- Small Business

Officer, International Trade Services Operations

Business Systems Analyst III - CM

Business Systems Analyst III

Business Intelligence (BI) Developer

Business Intelligence (BI) Developer