Qureos Mentor

City National Bank

<div><div><b>FRAUD PRODUCT LEAD 1LOD</b></div><div>
</div><div><b>WHAT IS THE OPPORTUNITY?</b></div><div>
The 1LOD Fraud Strategy and Analytics - Product Owner is responsible for the oversight of activities at an enterprise level for fraud risk management at CNB. Fraud Strategy work across all City National Bank, subsidiaries, and to develop, design and implement consistent controls combating fraud ensuring a consistent approach. Provide direction and oversight driving a high level of performance, a superior client experience and sustainable value creation for RBC shareholders. Lead the transformation of Fraud Managements capabilities and processes continuing best in class solutions. Fraud Strategy is accountable for being the primary point of contact for each business segment and for monitoring strategies to prevent, detect, and minimize fraud losses.As Fraud Product Owner this will involve identifying the risk trends, envisioning fraud remediation solution in-house and vendor based to help target the problem and working with Fraud SME, Tech experts and Business stakeholders to design the best in class fraud surveillance products to help mitigate the risk. This will also involve identifying the Target solution for managing the fraud risk effectively and iteratively delivering solutions to develop towards the target state. The Fraud Product Owner should be able to determine the key performance indicators to help define and manage progress and demonstrating progress against the key KPIs by building effective solution. As part of this role the individual will work closely with the cross functional team including technology, business, operations, investigation to design vision, develop requirement and deliver effective fraud prevention solution.</div><div>
</div><div><b>WHAT WILL YOU DO?</b></div><div><ul><li>
Develop, implement, and manage first line fraud product strategy and practice to ensure comprehensive coverage of internal and external fraud. Ensure adequacy of coverage for end-to-end processes that span multiple businesses.</li><li>
Understand upcoming threats and formulate fraud risk strategies and design and develop solution in partnership with technology organization to mitigate the risk</li><li>
Actively engage assigned units, subsidiary and affiliates to ensure that the fraud risk practice is balanced, comprehensive and a transparent reflection of CNB compared to risk appetite.</li><li>
Work directly with the leadership team to embed an understanding of the fraud risk profile and risk appetite into strategic decision making; challenge decision making that contradicts profile and risk appetite.</li><li>
Requirement Gathering and Analysis: Collaborate with stakeholders, including fraud analysists, risk managers and technology teams to gather requirements for fraud detection and prevention systems. Analyze and prioritize requirements based on business impact and feasibility</li><li>
Translate requirements into detailed specifications and design fraud prevention and detection solutions. Create a roadmap for system enhancements and new features considering both short term goals and long term vision</li><li>
Design the solution and build requirement for tool to support the reporting of fraud risk profiles, analysis and exposures to the Executives, Senior Management and RBC on a regular basis. Reporting should include existing and emerging areas of risk, implications for operational risk appetite, and the ability of the risk management and control infrastructure to support business activities.</li><li>
Quality Assurance and Testing: Collaborate with the quality assurance teams to define test plans and ensure the effectiveness of fraud detection algorithms and systems. Conduct user acceptance testing to validate the functionality and performance of the developed solutions</li><li>
Identify requirements for deep dive, initiate or lead deep dive assessments in the bank, as required.</li><li>
Participate in committees or associated governance/review activities on key business initiatives ensuring that existing and emerging fraud risks for new products, processes and transformational initiatives are identified.</li></ul></div><div>
</div><div><b>WHAT DO YOU NEED TO SUCCEED?</b></div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum 8 years in a combination of fraud risk management and designing fraud strategy to mitigate the risk</li><li>
Minimum 6 years banking/financial services and/or technology industry experience.</li><li>
Minimum 5 years of experience in designing the fraud prevention products with Financial institutes or tech industry</li></ul><div>
</div><div><div><b>Additional Qualifications</b></div><ul><li>
Expert knowledge of Fraud Risk Management frameworks, policies and practices</li><li>
Strong leadership skills</li><li>
Proven business knowledge within the assigned Platform</li><li>
Strategic mindset, with excellent knowledge and understanding of banking/financial services</li><li>
Highly developed ability for conceptual thinking</li><li>
Excellent communication and presentation skills</li><li>
Well developed impact and influence skills</li><li>
Proven track record of building strong relationships across business functions</li><li>
Law enforcement or investigative background</li><li>
Experience in cybercrimes, financial fraud investigations, trading or sales fraud investigations</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.</div></div></div>

Fraud Product Lead 1LOD

<div><div><b>RELATIONSHIP MANAGER SENIOR</b></div><div>
</div><div><b>WHAT IS THE OPPORTUNITY?</b></div><div>
Responsible for acquiring small business and personal clients, and will be responsible for deepening existing relationships, with the intent of integrating both business &amp; personal clients. They will act as a trusted strategic advisor, providing financial advice &amp; consistently connecting client needs with CNB's products and service offerings.Will have a clearly defined business development plan that is consistently applied and incorporates a disciplined sales and service practice. They will focus on acquisition of new relationships as well as retention and expansion of existing relationships in their own client portfolio and will actively work with other areas of CNB to ensure exemplary service for clients. Key measures of success include acquisition of new personal and new small business clients, deposit and fee income growth from both new and existing portfolios, loan and line volume that includes but is not limited to CRA-eligible fundings, excellent risk management mitigation, as well as the qualitative sales, networking, and community presence activities that generate the aforementioned volumes and represent City National with polished professionalism.This person will actively work with other areas of CNB to ensure exemplary service for clients. Must be in good standing under &quot;The Secure and Fair Enforcement for Mortgage Licensing Act of 2008&quot; (Safe Act) and must be registered/licensed with the &quot;Nationwide Mortgage Licensing System and Registry&quot;; or must be able to be registered under the Safe Act. Must remain in good standing under the Safe Act.</div><div>
</div><div><b>WHAT WILL YOU DO?</b></div><div><ul><li>
Acquire &amp; deepen client relationships - generate new business and consumer client relationships within assigned client segments and expand relationships to become our client's main bank option.</li><li>
Manage a portfolio of existing clients and actively deepens client relationships through cross-selling efforts. Develops and maintains relationships within the internal CNB community to facilitate service issues and opportunities for clients and prospects.</li><li>
Deliver an exceptional &amp; consistent client experience - ensure client needs are met, escalations resolved appropriately, &amp; consistent delivery centered on key areas of client needs.</li><li>
Improve Sales &amp; Banking Acumen - committed to continuously developing stronger banking acumen and sales practices through collaboration with SME colleagues, leveraging internal training resources, and required job family curriculum.</li><li>
Capture holistic view of client's needs - draw insights from data to provide sound financial advice (strategies, products / solutions); conduct discovery activities with existing clients to grow current book e.g., deposits, investments, credit.</li><li>
Business &amp; Risk Management - maintain awareness of updates to policies and procedures, stay within delegated lending authorities. Ensures that decisions made are consistent with all Bank policies and procedures, as well as applicable regulations, and that the risk associated with those decisions can be effectively managed.</li><li>
Partnering with a collaborative mindset - partnering to meet client needs by introducing them to the right partner in the CNB ecosystem, championing the Global Relationship Management (GRM) approach.</li><li>
Interacts in an effective and professional manner with all levels of Bank personnel, corporate and bank clients demonstrating commitment to quality client service.</li><li>
Maximize client contact - networking &amp; being visible in the community, representing the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.</li><li>
Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).</li><li>
Client Centricity &amp; Relationship Management - to understand a client's realities and growth ambitions, empathize with their challenges, earn trust and steward the relationship through advice &amp; solutions catered to their unique and evolving focuses.</li><li>
Business Development - nurture existing client relationships, create new connections and win new business through best practices, networking and building relationships.</li><li>
Collaboration - collaborate with partners in PBB (GRM) and other divisions to win business and find the home best fitting the client and progress towards shared goals.</li><li>
Communication - actively, openly and effectively listen to understand client needs and articulately convey CNB products' value proposition.</li><li>
Critical Thinking - ability to analyze situations and translate them into insights that are used to make informed decisions and provide tailored advice for each client's individual situation.</li><li>
Adaptability - manage ambiguity and be able to quickly pivot to advise clients as necessary.</li><li>
Self-Organization &amp; Effectiveness - ability to use tools and best practices to prioritize the right activities and deliver a consistent and exceptional client experience.</li><li>
Professionalism - conduct business in a highly proficient, polished manner fitting expectations of Preferred clients such as corporate executives.</li></ul></div><div>
</div><div><b>WHAT DO YOU NEED TO SUCCEED?</b></div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent</li><li>
Minimum 5 years of direct sales experience required.</li><li>
Minimum 5 years of experience in a financial institution required.</li><li>
Must be in good standing under &quot;The Secure and Fair Enforcement for Mortgage Licensing Act of 2008&quot; (Safe Act) and must be registered/licensed with the &quot;Nationwide Mortgage Licensing System and Registry&quot;; or must be able to be registered under the Safe Act.</li></ul><div>
</div><div><div><b>Additional Qualifications</b></div><ul><li>
Banking Products for Personal &amp; Business clients - deep knowledge of CNB's offering, particularly those catered to Preferred, personal, or small business clients.</li><li>
Regulatory / Compliance - strong understanding of the regulatory environment CNB operates in to manage risk and ensure compliance (includes deep knowledge of CIP and KYC)</li><li>
Economic Environment - understanding of the economic environment and its impact on clients.</li><li>
Personal &amp; Business Financials - review financial statements to fully understand a client's financial health and advise accordingly.</li><li>
Negotiation - ability to maintain a profitable relationship, balancing bank and client needs.</li><li>
Policy &amp; Procedures - knowledge of CNB's policies, procedures &amp; regulatory obligations</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Relationship Manager Senior

<div><div><b>PRODUCT MANAGER SENIOR TREASURY MANAGEMENT SOLUTIONS</b></div><div><b><br>
WHAT IS THE OPPORTUNITY?</b></div><div>
The Product Manager (&quot;PM&quot;) for Treasury Management Solutions (&quot;TMS&quot;) is responsible for a portfolio of business services which serve small to medium to corporate size business market segments. The TMS PM seeks, defines, introduces, promotes and monitors products, services and functionalities that develop new client relationships, enhance existing relationships and maximize returns. Core responsibilities include product strategy, product development, product management, product pricing, product positioning and product promotion, as well as compliance/risk management, vendor management, and product financials management. The TMS PM works with bank stakeholders, vendors and clients to continuously improve the product offering, servicing and analytics. The TMS PM ensures that products compete effectively in the markets we serve; and creates client experiences that exceed the needs and expectations of the clients we serve.</div><div><b><br>
WHAT WILL YOU DO?</b></div><div><ul><li>
Product Portfolio management: maintain and continuously improve a product portfolio that balances client value and cost; analyze and report on program performance to bank management.
</li><li>Financial management: keep track of costs and revenues, and project trends.
</li><li>Product strategy: develop strategic plans and business cases that promote new client acquisition and retention.
</li><li>Product development: identify product opportunities based on strategic objectives, client needs and market analysis for all business market segments
</li><li>Product management: monitor, track and evaluate existing products, enhancing or eliminating as appropriate to improve performance, profitability and competitiveness.
</li><li>Pricing: optimize revenue via strategic pricing decisions.
</li><li>Product positioning: develop positioning strategies to generate revenue, contribute to overall &quot;brand&quot; and differentiation, and extend relationship life.
</li><li>Product promotion: promote products as part of total relationship/segment offering.
</li><li>Product knowledge: Maintains excellent knowledge of assigned TMS products (strategy, industry trends, competition, operations, regulations, compliance, etc.) and the product management function, along with strong understanding of the bank's entire portfolio of products, how they fit together, how strategically positioned and sold.
</li><li>Client relationship support: works directly with clients in partnership with Sales teams in order to fully understand clients, client users and their needs, provide advisory services and gather product feedback.
</li><li>Product marketing: develop information on product features, benefits, requirements, pricing and services, and plan campaigns with the marketing team.
</li><li>Quality control: Accountable for appropriate quality controls for the products delivered, the service and support of the products and their operational processes.
</li><li>Vendor management: manage vendor service quality, costs and capacity to maximize client satisfaction, retention and profitability.
</li><li>Compliance: identify, communicate and coordinate efforts to mitigate product risk and ensure regulatory compliance.
</li><li>Culture management: Ensure that all City National products, financial solutions and services are provided ethically and with integrity in a manner that is consistent with the client-first values embodied in City National&rsquo;s outstanding relationship service culture
</li><li>Provides business direction to junior Product Managers and can be responsible for prioritizing and coordinating their work
</li>Research and identify potential vendors.<br>
<li>
</li></ul></div><br>
<div><b>WHAT DO YOU NEED TO SUCCEED?</b><br>
</div><div><b>
Required Qualifications*</b><ul><li>
Bachelor's Degree or equivalent
</li><li>Minimum 7 years of experience in product management, project management, financial management and/or vendor management
</li><li>Minimum of 5 years of experience managing medium to large product projects required
</li><li>5 or more years of Financial Services industry experience preferred
</li></ul><div></div><div><div><b>Additional Qualifications</b></div><ul><li>
Must have a working understanding of design thinking, agile development and how to enable products and services through digital channels (online, mobile, etc.)</li><li>
Preferred candidate will be skilled in matrix and project management, macro and micro level thinking and analysis.</li><li>
Demonstrated experience leading and delivering concurrent projects as part of a cross-functional team in a flat organization.</li><li>
Demonstrated experience forecasting product revenues and costs, and managing a product portfolio profitably within competition and vendor constraints</li><li>
Must have excellent communication skills, both written and spoken.</li><li>
Must possess excellent public speaking and presentation skills.</li><li>
Must be skilled with financial modeling and knowledgeable of financial concepts</li><li>
Must have ability to communicate at a strategic level with senior management</li><li>
Must have desire to maintain knowledge through industry networking, constant research and understanding of products.</li><li>
Microsoft Office proficiency required: Outlook, Word, Excel, PowerPoint, and Visio</li><li>
Experience with Agile platforms preferred: Jira, Confluence, and TFS preferred</li><li>
Excellent organizational, problem solving, analytical, planning, and scheduling skills.</li></ul></div><div><b><br>
WHAT'S IN IT FOR YOU?</b></div><div><b>
Compensation</b><div>
Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.</div></div><div><b><br>
Benefits and Perks</b></div><div>
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>
Generous 401(k) company matching contribution</li><li>
Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>
Valued Time Away benefits including vacation, sick and volunteer time</li><li>
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>
Career Mobility support from a dedicated recruitment team</li><li>
Colleague Resource Groups to support networking and community engagement</li></ul><div>
</div><div>Get a more detailed look at our Benefits and Perks.</div></div><div><b><br>
ABOUT US</b></div><div>
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America&rsquo;s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.</div><div><b><br>
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b></div><div>
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br>
<br>
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br>
<br>
<ul><li>Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.</li></ul><br>
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.</div></div></div>

Product Manager Senior Treasury Management Solutions

<b>OPERATIONAL RISK FRAUD OVERSIGHT MANAGER II</b><br> WHAT IS THE OPPORTUNITY?<br> Operational Risk Management (ORM) is responsible for providing independent and objective oversight of the management of risks arising from City National Bank's business processes, people, systems or external events.<br> Working with the Enterprise Risk Manager for Fraud and Payment Systems, the Fraud Manager II will contribute to the ongoing review and monitoring of operational risk programs executed by assigned 1LOD business or corporate unit(s), including Risk and Control Assessments, Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis, Risk Appetite, Products and aggregating and reporting of operational risk information to the Management Risk Committee, Risk Committee of the Board and RBC.<br> The Fraud Manager II is responsible for providing advisory and oversight for Fraud within ORM, with a particular focus on strengthening operational risk management efforts to support decision-making. This position provides an excellent opportunity to strengthen the operational risk management framework, which includes risk identification and assessment; risk measurement; risk controls; and risk monitoring and reporting to improve operational resilience.<br> WHAT WILL YOU DO?<br> All responsibilities are related to Fraud: <ul><li>Work collaboratively with assigned business or corporate unit(s) to embed an understanding of the risk profile and risk appetite of the bank.</li><li>Review and challenge operational risk practices against CNB operational risk framework and policies, including but not limited to 1LOD output of risk identification assessments and scenario analysis, Risk and Control Self Assessments (RCSA's), Key Risk Indicators (KRI's), material existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution.</li><li>Understand material existing and emerging risks which align with assigned business or corporate unit(s) to ensure operation within risk appetite and fair representation of the operational risk profile</li><li>Review, challenge and monitor 1LOD risk appetite and key indicators, and their performance to risk appetite levels</li><li>Review and challenge whether 1LOD strategic priorities sufficiently consider the full spectrum of risks, and whether all risks have been adequately assessed across all strategic priorities</li><li>Provide advisory, oversight, and challenge to 1LOD development and implementation of business processes, procedures, and controls to adhere to operational risk governance requirements</li><li>Review and challenge 1LOD risk acceptances and new business initiatives</li><li>Credibly challenge 1LOD risk monitoring and reporting and related protocols, in conjunction with risk type teams, including metric trigger explanations and associated action plans</li><li>Review and challenge 1LOD annual testing and monitoring plans, the adequacy of control management activities and assessment results, and risk mitigation strategies to address gaps in control design or operating effectiveness</li><li>Review and challenge regulatory remediation activities in assigned coverage areas to ensure operational risk exposures associated with known control deficiencies are addressed. This includes providing oversight and challenge throughout the Issue Management Lifecycle, which may include issue details; root cause analysis; action plan; material issue changes; management's completion of the required and/or committed corrective actions with supporting evidence; control management activities; and sustainability.</li><li>Review and challenge self-identified issues and escalation in assigned coverage areas, including challenge of issue ratings, corrective action plans, due date extensions, and thematic issues in accordance with the CNB Issue Management Policy</li><li>Influence and monitor progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external events, and regulatory exams</li><li>Exhibit high attention to details in identifying, aggregating, and communicating issues and control gaps to appropriate stakeholders</li><li>Lead with the preparation of status reports, key metrics and other ORM reporting information as requested by management, the Risk Committee or RBC.</li><li>Contribute to ad-hoc assignments/special projects</li><li>Maintain awareness of current regulatory/industry trends impacting the Bank's operational risk management program or practices.</li><li>Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas</li><li>Act as an internal advisor to business and corporate units regarding the ORM framework, policies and procedures.</li><li>Support and facilitate audit and regulatory exam activities</li><li>Build effective relationships, alliances, and strategic partnerships across CNB and RBC to help deliver results and to ensure opportunities are identified, analyzed, and managed appropriately. Understand interdependencies to achieve success.</li><li>Build and grow risk talent through mentoring, coaching, and training</li></ul> WHAT DO YOU NEED TO SUCCEED?<br> <b>Required Qualifications </b><ul><li>Bachelor's Degree or equivalent</li><li>Minimum 10 years of experience in the financial services industry</li><li>Minimum 7 years of experience in risk management, operational risk management, compliance, or audit</li><li>Minimum 5 years of control assessment and validation experience</li></ul> <b>Additional Qualifications</b><ul><li>Bachelor's degree or higher and other professional qualifications such as CPA, CIA, etc.</li><li>Knowledge of OCC rules and regulations (i.e. heightened standards for Large Financial Institutions)</li><li>Strong understanding of three lines of defense risk management structure and requirements</li><li>Strong understanding of Risk Management/Operational Risk Management</li><li>Strong knowledge of internal control management practices and testing methodology with proven experience in controls management design and/or execution</li><li>Strong knowledge of issue management practices with proven experience in issue resolution</li><li>Ability to handle complexity and ambiguity</li><li>Ability to deal effectively with conflict</li><li>Well-developed influencing skills</li><li>Strong interpersonal, verbal, and written communication skills</li><li>Demonstrated ability to think critically and facilitate change through collaborative effort.</li><li>Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.</li><li>Ability to multitask and prioritize several concurrent initiatives</li><li>Ability to work in a matrix environment</li></ul><br> <b>WHAT'S IN IT FOR YOU?</b><br> <b>Compensation</b> Starting base salary: $99,000 - $176,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.<br><br> <b>Benefits and Perks</b><br> At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:<ul><li>Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date</li><li>Generous 401(k) company matching contribution</li><li>Career Development through Tuition Reimbursement and other internal upskilling and training resources</li><li>Valued Time Away benefits including vacation, sick and volunteer time</li><li>Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs</li><li>Career Mobility support from a dedicated recruitment team</li><li>Colleague Resource Groups to support networking and community engagement</li></ul> Get a more detailed look at our <u>Benefits and Perks</u>.<br><br> ABOUT US<br> Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at <u>About Us</u>.<br><br> <b>INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT</b><br> City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.<br><br>It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<br><br> Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. <br> Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.<br><br>

Operational Risk Fraud Oversight Manager II

Join City National Bank and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

City National Bank

ABOUT_COMPANY

Fraud Product Lead 1LOD

Relationship Manager Senior

Product Manager Senior Treasury Management Solutions

Product Manager Senior Treasury Management Solutions

Product Manager Senior Treasury Management Solutions

Product Manager Senior Treasury Management Solutions

Operational Risk Fraud Oversight Manager II