Qureos Mentor

City of Arlington, Texas

<div>Salary:
$93,888.90 - $117,361.13
Job Details:
Under general supervision, the Organizational Development (OD) Manager plans, directs, manages, and oversees organizational development, employee engagement, performance management, learning and development, and HR technology initiatives for the City of Arlington. This position plays a key role in advancing the City&rsquo;s culture, developing workforce capabilities, and leveraging technology to enhance HR service delivery. The OD Manager serves as the Workday HRIS lead for HR, collaborating with internal stakeholders and external vendors to build, implement, and optimize HR systems, processes, and programs. This position also provides direct supervision of front desk staff and supports department-wide initiatives to improve operational efficiency and employee experience.
ESSENTIAL JOB FUNCTIONS:
 
 
Leadership and Strategic Management
<ul><li>Provides leadership and direction for organizational development and learning initiatives that advance the City&rsquo;s strategic goals and workforce capabilities.
</li><li>Supervises and evaluates assigned staff, setting clear expectations and providing ongoing coaching and performance feedback.
</li>Partners with City departments to assess workforce needs and develop strategies that foster employee growth, engagement, and retention. 
<li>
</li></ul> 
Organizational Development and Employee Engagement
<ul><li>Leads citywide organizational development initiatives focused on culture, engagement, and leadership effectiveness.
</li><li>Develops tools, resources, and strategies to strengthen communication, collaboration, and performance across all departments.
</li>Administers employee engagement surveys and develops action plans to improve results in partnership with department leadership. 
<li>
</li></ul> 
Learning and Development
<ul><li>Designs, develops, and implements in-house training programs for employees at all levels, with emphasis on leadership development, customer service, compliance, and City values.
</li><li>Oversees the creation of learning materials, e-learning modules, and competency-based development pathways.
</li><li>Coordinates with internal subject matter experts and external partners to expand the City&rsquo;s training offerings.
</li><li>Measures the effectiveness of training programs and recommends improvements to maximize learning
</li>outcomes and ROI. 
<li>
</li></ul> 
HRIS and Technology Administration
<ul><li>Serves as the HR Department&rsquo;s lead for Workday or equivalent HRIS platforms.
</li><li>Leads implementation, configuration, and continuous improvement of HRIS systems to enhance automation, analytics, and user experience.
</li><li>Collaborates with IT, Finance, and departmental partners to ensure data integrity, compliance, and system optimization.
</li>Develops dashboards, reports, and metrics to support strategic workforce planning and decision-making. 
<li>
 
</li></ul>Performance Management and Continuous Improvement
<ul><li>Oversees the City&rsquo;s performance management program, ensuring consistency, fairness, and alignment with organizational objectives.
</li><li>Provides training and resources for supervisors and employees to strengthen goal setting, coaching, and feedback processes.
</li>Recommends and implements process improvements to streamline HR workflows and enhance service delivery. 
<li>
</li></ul> 
Administrative and Fiscal Oversight
<ul><li>Assists with the development and administration of the Organizational Development budget and monitors related expenditures.
</li><li>Prepares reports, presentations, and data analyses for HR leadership and city executives.
</li>Ensures compliance with City policies, procedures, and applicable laws and regulations. 
<li>
</li></ul> 
OTHER JOB FUNCTIONS:
<ul><li>Responds to employee and department inquiries and resolves issues in a timely and customer-focused manner.
</li><li>Represents the HR Department on citywide committees and cross-functional initiatives.
</li><li>Performs related duties as assigned consistent with the scope and purpose of this position
</li></ul>MINIMUM QUALIFICATIONS:
 
Knowledge, Skills and Abilities Required:
<ul><li>Knowledge of office and administrative practices and procedures.
</li><li>In-depth knowledge of organizational development, change management, performance management, and adult learning principles.
</li><li>Strong understanding of HR operations, policies, and compliance requirements.
</li><li>Strong leadership and project management skills, with ability to manage multiple priorities effectively.
</li><li>Skill with organization and attention to detail.
</li><li>Skill in communicating professionally and tactfully with other city employees and the public by oral and written means.
</li><li>Proficient in Microsoft Office Suite, learning management systems (LMS), and data visualization tool.
</li><li>Excellent communication, facilitation, and presentation skills.
</li><li>Demonstrated expertise in HRIS administration, preferably Workday, including system implementation, configuration, and reporting.
</li><li>Ability to work within a set schedule.
</li><li>Ability to understand mathematical calculations involving fractions, percentages, and decimals.
</li><li>Ability to plan, organize, monitor, and collaborate with internal and external stakeholders to accomplish unit objectives.
</li><li>Ability to perform a variety of physical skills including but not limited to filing, pulling, seeing, sorting, squatting, standing, stooping, twisting body, typing, walking, and writing.
</li><li>Ability to operate a variety of office equipment including but not limited to:
 
<ul><li>PC, telephone, calculator, scanner, and copier.
</li></ul></li><li>Ability to learn new systems and procedures quickly.
</li><li>Ability to exercise discretion and independent judgment utilizing knowledge of the organization's policies.
</li><li>Ability to establish and maintain collaborative relationships with employees, leadership, and external partners.
</li><li>Ability to develop strategies, implement innovative programs, and measure effectiveness.
</li>Ability to analyze data and translate insights into actionable organizational strategies. 
<li>
</li></ul> 
Qualifying Education and Experience:
<ul><li>Bachelor's Degree from an accredited college of university with major course work in Human Resources, Business Administration, Psychology, Industrial Relations, Public Administration.
</li>Four (4) years of increasingly responsible human resources experience including at least two (2) years in a supervisory or management capacity or an equivalent combination of education and experience. 
<li>
</li></ul> 
PREFERRED QUALIFICATIONS:
 
Preferred Education and Experience:
<ul><li>Experience implementing and managing Workday or other enterprise HRIS systems.
</li><li>Professional certifications such as: SHRM CP
</li><li>Professional in Human Resources (PHR)
</li><li>Certified Professional in Talent Development (CPTD)
</li></ul>Employment Screenings Required:
Criminal background check 
<ul><li>
</li></ul> 
 
 
City of Arlington is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace that is free from discrimination. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable federal, state, or local laws.</div>

Human Resources Manager

<div>Salary:
$16.91 - $21.14
Job Details:
Under general supervision, provides customer service to the public by processing payments for citations, fines, fees, and court costs, sets court dates, processes bonds, and answers the telephone, etc
ESSENTIAL JOB FUNCTIONS:
<ul><li>Provides customer service at the Court Clerk&rsquo;s window and handles online inquiries by informing clients of the fine amounts, processes dismissals, schedules court dates, and manages requests for driving safety courses and deferred disposition.
</li><li>Collects court cost, fines, fees, and bond payments, reconciles all transactions from the cashier window, and accurately posts payments to citations in accordance with established policies and procedures.
</li><li>Processes phone, internet and mail requests for driver safety course, deferred disposition, payment of fines, attorney requests, and bond processing.
</li><li>Monitors and maintains control of court dockets to prevent overload, issues jury summons, monitors jurors, notifies defendants and attorneys of cases statues and issues witness notifications.
</li><li>Updates statuses and processes case flow in court case management and scans documents into imaging systems.
</li><li>Opens and distributes mail to the appropriate personnel as well as transcribing data from source material to be keyed into the case management system.
</li><li>Assists in the process of issuing warrants for arrests on Class C Misdemeanor cases.
</li><li>Processes incoming motions, discoveries, expunctions, and appeals.
</li><li>Accurately applies payments, daily balances cash drawers, and prepares deposits of considerable amounts of money daily.
</li><li>Provides courtroom assistance during hearings and trials, generates complaints, prepares summons, subpoenas, and processes appropriate paperwork for court dockets.
</li><li>Performs court collections duties including but not limited to:
<ul><li>Processing extensions as prescribed by the Presiding Judge
</li><li>Providing past due notifications to defendants by email, mail, and phone
</li><li>Collecting financial assessment forms
</li><li>Setting defendants on appropriate court dockets as required
</li></ul></li><li>Reviews cases with bonds to determine monies needs to be applied or reviewed for refund.
</li><li>Reviews documents presented to the court for authenticity, accuracy and appropriate judicial action.
</li><li>Monitors cases for compliance, processes cases in accordance with legal requirements, and prepares applicable documentation for judges and prosecutors.
</li><li>Processes Time Served that has been granted by the Judge.
</li><li>Enters traffic, parking and criminal misdemeanor cases into computer system.
</li><li>Reviews and proofreads court documents accurately.
</li></ul>OTHER JOB FUNCTIONS:
<ul><li>Follows established standard operating procedures and/or polices
</li></ul>City of Arlington is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace that is free from discrimination. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable federal, state, or local laws.</div>

Deputy Court Clerk II PT

<div>Salary:
$16.91 - $21.14
Job Details:
Under general supervision, provides customer service to the public by processing payments for citations, fines, fees, and court costs, sets court dates, processes bonds, and answers the telephone, etc.
ESSENTIAL JOB FUNCTIONS:
<ul><li>Provides customer service at the Court Clerk&rsquo;s window and handles online inquiries by informing clients of the fine amounts, processes dismissals, schedules court dates, and manages requests for driving safety courses and deferred disposition.
</li><li>Collects court cost, fines, fees, and bond payments, reconciles all transactions from the cashier window, and accurately posts payments to citations in accordance with established policies and procedures.
</li><li>Processes phone, internet and mail requests for driver safety course, deferred disposition, payment of fines, attorney requests, and bond processing.
</li><li>Monitors and maintains control of court dockets to prevent overload, issues jury summons, monitors jurors, notifies defendants and attorneys of cases statues and issues witness notifications.
</li><li>Updates statuses and processes case flow in court case management and scans documents into imaging systems.
</li><li>Opens and distributes mail to the appropriate personnel as well as transcribing data from source material to be keyed into the case management system.
</li><li>Assists in the process of issuing warrants for arrests on Class C Misdemeanor cases.
</li><li>Processes incoming motions, discoveries, expunctions, and appeals.
</li><li>Accurately applies payments, daily balances cash drawers, and prepares deposits of considerable amounts of money daily.
</li><li>Provides courtroom assistance during hearings and trials, generates complaints, prepares summons, subpoenas, and processes appropriate paperwork for court dockets.
</li><li>Performs court collections duties including but not limited to:
<ul><li>Processing extensions as prescribed by the Presiding Judge
</li><li>Providing past due notifications to defendants by email, mail, and phone
</li><li>Collecting financial assessment forms
</li><li>Setting defendants on appropriate court dockets as required
</li></ul></li><li>Reviews cases with bonds to determine monies needs to be applied or reviewed for refund.
</li><li>Reviews documents presented to the court for authenticity, accuracy and appropriate judicial action.
</li><li>Monitors cases for compliance, processes cases in accordance with legal requirements, and prepares applicable documentation for judges and prosecutors.
</li><li>Processes Time Served that has been granted by the Judge.
</li><li>Enters traffic, parking and criminal misdemeanor cases into computer system.
</li><li>Reviews and proofreads court documents accurately.
</li></ul>OTHER JOB FUNCTIONS:
<ul><li>Follows established standard operating procedures and/or polices.
</li></ul>MINIMUM QUALIFICATIONS:
Knowledge, Skills and Abilities Required:
<ul><li>Knowledge of modern office methods, and equipment.
</li><li>Knowledge of common computer business software systems case management systems, and other business software such as Microsoft Office.
</li><li>Knowledge of cash handling, posting, reconciliation and basic arithmetic calculations.
</li><li>Skill in communicating clearly both orally and in writing with internal and external stakeholders utilizing tact and diplomacy.
</li><li>Skill in managing multiple tasks.
</li><li>Skill in interpersonal relationships using tact, patience, and courtesy with internal and external stakeholders.
</li><li>Ability to perform a variety of physical skills including but not limited to filing, holding, lifting up to 50 pounds, seeing, sitting, sorting, squatting, standing, stooping, typing, walking, and writing.
</li><li>Ability to maintain confidential and sensitive material and data pursuant to State Law.
</li><li>Ability to remain professional and composed during stressful or sensitive circumstances.
</li><li>Ability to interpret court documents and understand legal terminology.
</li><li>Ability to follow instructions and apply detailed procedures to assignments.
</li><li>Ability to enter and keep accurate records.
</li><li>Ability to organize, prioritize and manage time adequately to accomplish work assignments.
</li></ul>Qualifying Education and Experience:
<ul><li>Obtain Level 1 Certification from Texas Court Clerks Certification Program within 18 months of employment. Must maintain Certification throughout employment.
</li><li>High school diploma or equivalent required.
</li><li>Two years&rsquo; experience in customer service, cashiering, or general office work. Any equivalent combination of education and experience may be substituted for above.
</li></ul>PREFERRED QUALIFICATIONS:
Knowledge, Skills and Abilities:
 <ul><li>Bilingual preferred.(Spanish/Vietnamese)
</li></ul>Employment Screenings Required:
<ul><li>Criminal background check
</li><li>Physical and Human Performance Evaluation (HPE)
</li></ul>City of Arlington is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace that is free from discrimination. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable federal, state, or local laws.</div>

Deputy Court Clerk II

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City of Arlington, Texas

ABOUT_COMPANY

Human Resources Manager

Deputy Court Clerk II PT

Deputy Court Clerk II