Qureos Mentor

City of Cleveland Heights

<div>
 
 SUMMARY:
 
 Incumbents are responsible for customer service by providing information, answering the telephone, program registration, memberships, rentals and performing related activities.
 
 
 
 Essential Duties &amp; Responsibilities
 
 
 
 The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.
 
 
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 Exhibits a service orientation toward customers and maintains productive working relationships
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 Participates in the accomplishment of organizational, departmental, and workgroup goals and objectives
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 Provides customer service support to internal and external customers;
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 Screens incoming calls and correspondence to provide assistance or direct to the appropriate area;
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 Assists customers with memberships, program registrations, rentals, and taking payments;
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 Responds to customer inquiries and assists in the resolution of problems;
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 Responds to internal requests for information and assistance, and provides information regarding applicable rules, policies, and regulations;
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 Maintains regular attendance and punctuality
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 Performs other duties of a similar nature or level
 
 
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 Qualifications
 
 
 
 Knowledge of:
 
 
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 Customer service principles
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 Time management principles
 
 
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 </ul>
 
 Skill In
 
 
 
 <ul>
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 Using modern office equipment
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 Keyboarding
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 Using a computer and related software applications
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 Customer service
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 Establishing and maintaining effective working relationships with associate personnel, other City employees and the general public
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 Tactfully and courteously interact with children and adults participating in recreation activities
 
 
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 Ability To
 
 
 
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 Maintain a safe work environment
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 Provide quality customer service
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 Participate in teamwork productively
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 Communicate clearly and concisely, both orally and in writing
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 Use interpersonal skills to interact with coworkers, supervisor, the general public, etc., to sufficiently exchange or convey information and to receive work direction
 
 
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 </ul>
 
 EDUCATION AND/OR EXPERIENCE:
 
 High school diploma or GED; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
 
 THIS IS A PART-TIME 20-25 HOUR PER WEEK POSITION. MUST BE WILLING TO WORK EVENING/WEEKENDS
 
 
 
 
 Additional Information
 
 
 
 The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 PHYSICAL DEMANDS
 
 
 
 Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
 
 
 
 WORK ENVIRONMENT
 
 
 
 Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
 
 
 
 The City of Cleveland Heights is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.
 
</div>

Front Desk Office Assistant (Part Time)

<div><div><div><h2 class="jobSectionHeader">Description</h2></div>
<div>The Production Video Technician is responsible for setting up, operating, and maintaining video equipment for live events, performances, and recordings. This includes managing cameras, video switchers, projectors, LED displays, and playback systems to ensure high-quality visual presentations. The technician works closely with the production team to support video content delivery, troubleshoot technical issues, and ensure smooth execution of all video-related elements during events. Attention to detail, technical expertise, and the ability to perform under pressure are essential for success in this role.</div>
<div><h2 class="jobSectionHeader">Examples of Duties</h2></div>
<div><ul><li>Directly responsible to the Production Manager, and/or the Events Production Manager.</li><li>
Assist with the safe and correct installation of any park owned equipment or equipment brought into the Park by scheduled artists or rental companies.</li><li>
Work all shows thru load-in, rehearsals, performance, and strike as scheduled.</li><li>
Set up and maintain all Video and Video Wall Equipment.</li><li>
Operate PTZ Cameras/Switcher during all events requiring video.</li><li>
Maintain chain motors, truss, cables, and all other elements of video wall operation.</li><li>
Help Lighting Techs with site lights for events if video duties are complete or not required.</li><li>
Assist with the set up and maintenance of the Clear Com headset system.</li><li>
Repair and/or replace any damaged LED display panels.</li><li>
Communicate with tours to find out what their video needs are for events and assist in helping achieve the artists vision for the performance.</li><li>
At the end of the season, you will be required to submit a written final report summarizing the Events of the season and suggestions for improvement. This report must include a full end-of-season inventory of all sound materials and supplies on hand and the estimated values of each.</li><li>
Any other reasonable duties as assigned by the Production Managers and/or the General Manager.</li></ul></div>
<div><h2 class="jobSectionHeader">Typical Qualifications</h2></div>
<div><ul><li>Proficient in operating and maintaining video equipment, including cameras, video switchers, projectors, LED walls, and playback systems.</li><li>
Experience with video editing software and platforms (e.g., Adobe Premiere Pro, Final Cut Pro, or similar).</li><li>
Familiarity with video formats, signal flow, resolutions, and frame rates.</li><li>
Knowledge of live streaming setups and video capture systems is a plus.</li><li>
Ability to troubleshoot video signal issues and perform basic equipment repairs</li><li>
Able to lift and transport video equipment (up to 50 lbs).</li><li>
Comfortable working in fast-paced environments, including evenings, weekends, and holidays as needed.</li><li>
Ability to stand for extended periods and work in both indoor and outdoor settings.</li><li>
Experience in theatrical, concert, or venue-based video production environments.</li><li>
Familiarity with video mapping, projection design, or multimedia integration is a plus.</li><li>
High school diploma or equivalent required; associate&rsquo;s or bachelor&rsquo;s degree in Video Production, Broadcast Technology, Media Arts, or related field preferred</li><li>
2+ years of experience in live event video production, broadcast, or a similar technical role.</li></ul></div>
<div><h2 class="jobSectionHeader">Supplemental Information</h2></div>
<div>The City of Cleveland Heights is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.</div></div></div>

Production Video Technician

<div>
 
 Description
 
 
 
 Incumbents have basic knowledge of applicable local, state and federal laws and regulations and departmental policies and procedures are required at this level. Incumbents are responsible for performing more complex data entry, compiling and analyzing various police reports, communicating verbally and in writing, conducting criminal history research, updating criminal history records, and performing quality assurance analyses and updates in law enforcement information management systems.
 
 
 Examples of Duties
 
 
 The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.
 
 
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 Performs various routine records management duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting message; keying information into databases; making photocopies; performing data entry; faxing documents; typing; transcribes and word processing. Ensures that documents are correct
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 Serves as police records custodian and prepares specialized files and documents utilizing prescribed methods
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 Ensures all reports are prepared and forwarded to recipient in a timely manner
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 Answers telephone and forwards to appropriate individual or responds to requests for information; answers routine questions; directs visitors to appropriate locations
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 Answers inquiries from department personnel and other police agencies
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 Responds to public information requests from the general public and the media in accordance with state law and city and departmental policies
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 Prepares, maintains and purges a wide variety of paperwork related to police activities
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 Performs queries of information on criminal justice information systems (LEADS/NCIC
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 Maintains regular attendance and punctuality
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 Performs other duties as required
 
 
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 </ul>
 
 Typical Qualifications
 
 
 
 Knowledge of:
 
 
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 Police reports and police procedures
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 Criminal justice information management systems
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 Proper law enforcement procedures regarding confidentiality of information
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 Privacy and security laws for processing of requests for information
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 Record keeping procedures and forms used in the police department
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 Modern office procedures
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 Customer service principles and practices
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 Basic mathematical concepts
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 Filing procedures and practices
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 English language, grammar, and punctuation
 
 
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 </ul>
 
 Skill In
 
 
 
 <ul>
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 Using a computer and related criminal justice information management software applications
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 Using modern office equipment
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 Operating a multiple line telephone system
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 Keyboarding
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 Multi-tasking under severe time constraints
 
 
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 Ability To
 
 
 
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 File and maintain police records for retrieval of information
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 Communicate effectively in verbal and written communications
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 Establish and maintain effective working relationships with other City employees, outside agencies and the general public
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 Provide extraordinary customer service
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 Process routine forms and documents
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 Perform routine mathematical calculations
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 Keep privileged information confidential
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 Work effectively under stress
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 Demonstrate outstanding analytical reasoning and mediation skills
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 Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
 
 
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 </ul>
 
 EDUCATION AND/OR EXPERIENCE:
 
 
 
 High School Diploma, or G.E.D., and two years of police records management and customer service experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
 
 
 
 Certification/ Licensure
 
 
 
 <ul>
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 LEADS certified
 
 
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 </ul>
 Supplemental Information
 
 
 
 Additional Information
 
 
 
 The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 HOURS OF WORK
 
 
 
 The normal work schedule is Monday through Friday, 8:30 AM &ndash; 5:00 PM (40 hours per week). The position requires reporting to City Hall.
 
 
 
 PHYSICAL DEMANDS
 
 
 
 Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
 
 
 
 WORK ENVIRONMENT
 
 
 
 Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
 
 
 
 The City of Cleveland Heights is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.
 
 
 
 The City of Cleveland Heights offers permanent full time employees an excellent benefits package!
 
 
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 Comprehensive Medical &amp; Dental Plan
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 Paid Time Off
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 Life Insurance
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 Deferred Compensation Plans
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 Employee Assistance Program
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</div>

Office Assistant I - Police

Join City of Cleveland Heights and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

City of Cleveland Heights

About Company

Front Desk Office Assistant (Part Time)

Production Video Technician

Office Assistant I - Police