Qureos Mentor

City of Dublin, Ohio

<div><div><div><h2 class="jobSectionHeader"><b>Class Concept</b></h2></div>
<div><p>Do you enjoy tasks that are hands-on, tactile and physical? How about working outdoors? <b>Would you like to share in the key role of taking care of the City of Dublin's utility infrastructure? </b>Apply today to join the team that contributes to the daily maintenance of Dublin&rsquo;s clean community spaces and safe streets!</p><br>
<div></div>
The City of Dublin offers seasonal maintenance job opportunities in many of our public service-oriented divisions. Successful candidates gain valuable knowledge and experience through training, both on the job and through formal instruction, while working with a highly tenured and expert staff.<br>
<br>
Pay Rate Information<ul><li>
Starting pay rate for new hires is $17.00/hour</li><li>
Starting pay rate for <b>new hires with a </b><b>Commercial Driver&rsquo;s License (CDL) </b>is $20.40/hour</li><li>
Per our policy, employees are hired into the established wage structure and therefore pay is non-negotiable</li><li>
Returning employees will progress to the next step in our wage structure to receive a raise with each year of consecutive service</li></ul>
Scheduling/Availability<ul><li>
Working hours are Monday-Friday, 7am-3pm</li><li>
Ideal candidates will be available to work through December 2026<ul><li>
Short-term and long-term schedules are available up to 40 hours per week</li><li>
Continuing work may be available beyond December, dependent on work load and the approved budget</li></ul></li></ul><b>
Beyond the Paycheck</b><ul><li>
Ohio Public Employee Retirement System (OPERS) enrollment and contributions</li><li>
Potential Public Student Loan Forgiveness (PSLF) eligibility</li><li>
Support through our Employee Assistance Program (EAP)</li><li>
20% discount on classes and free textbooks at Franklin University</li><li>
Discounts on memberships at the Dublin Community Recreation Center (DCRC)</li><li>
Employee recognition and appreciation events throughout the summer</li><li>
Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.)</li><li>
Uniforms provided</li><li>
Career mapping and growth opportunities</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<div><p>These positions require working outdoors in all weather conditions, performing light to heavy manual labor and maintenance work, as well as operating a variety of hand tools and power equipment. The nature of this classification may subject the successful candidate to call-ins during emergencies and/or irregular shifts.<br>
<br>
Specific duties of Engineering Utilities Seasonal Maintenance Workers include, but are not limited to:</p><br>
<ul><li>
Repairing roads, manholes and sewer lines</li><li>
Hydrant maintenance and repair</li><li>
Manhole inspection</li><li>
Providing traffic control during street repairs</li><li>
Setting up barricades, signs and cones</li><li>
Collecting yard waste (i.e. leaf and chipper collection)</li><li>
Operation of salt truck with plow and spreader during winter weather months</li><li>
Assisting with community special events as needed</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Qualifications</b></h2></div>
<p></p><div><div>Minimum Qualifications<ul><li>
Must be 18 years of age or older</li><li>
Possession of a valid driver's license</li></ul>
Preferred Qualifications<ul><li>
Previous experience with road maintenance, solid waste utilities and/or engineering</li><li>
Possession of a valid State of Ohio Commercial Driver's License (CDL) with an ideal preference for a &quot;CDL Class A&quot;</li><li>
H.S. Diploma, G.E.D., or equivalent certificate</li><li>
Availability to work through December 2026</li></ul>
Physical Requirements<ul><li>
Candidates must successfully complete and pass a physical ability/lift test as a condition of hire</li><li>
Physical strength, agility and endurance to perform all essential functions</li><li>
Ability to demonstrate dexterity in the use of hands and feet</li><li>
Ability to transfer and carry heavy objects</li><li>
Ability to exert in excess of 75-125 lbs. of force occasionally and/or up to 50-100 lbs. of force frequently</li><li>
Ability to maneuver over/under equipment and in small work areas while performing essential functions</li><li>
Ability to dig, bend, lift and work in confined spaces</li><li>
Ability to walk long distances and/or work while standing for long periods of time</li><li>
Ability to perform tasks requiring stooping, bending, climbing ladders/stairs, etc.</li><li>
Ability to operate a variety of light and medium motorized vehicles</li><li>
Ability to operate and control power tools such as jack hammers and chainsaws</li><li>
Ability to work under emergency conditions in support of fire and police operations</li><li>
Ability to utilize appropriate protective clothing and equipment around hazardous chemicals/conditions</li>
Ability to work outdoors in a variety of climatic conditions (rain, snow, etc.) with a range of temperature conditions on streets with a heavy volume of vehicular traffic during daylight and night hours<br>
<li>
</li></ul></div><div>
Supplemental Information: All positions within this job classification have been designated as Casual in nature and all employees serving in such positions are considered to be Casual Employees. Casual employees serve strictly at the pleasure of the City and their employment may be terminated at any time for any reason, with or without cause.<br>
<div><b>
THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER</b></div></div></div><p></p>
</div><div></div><div><div><p><b>Drug-Free Workplace</b></p>
<p>The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.</p>
<p><b>EEO Statement</b></p>
<p>The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues&rsquo; differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.</p></div></div></div>
<br><p></p><div><div><div><ul><li>On the job training with your assigned crew, as well as career mapping and growth opportunities</li><li>City provided personal protective equipment and boot reimbursement after 90 days of employment</li><li> City provided uniforms</li><li>Our season lasts up to approximately 1500 hours. Seasonal employees are eligible for overtime and compensatory time. Seasonal employees are also eligible for the instant bonus program providing all terms and conditions are met.</li><li>Ohio Public Employee Retirement System (OPERS) enrollment and contributions</li><li>Potential Public Student Loan Forgiveness (PSLF) eligibility</li><li>Support through our Employee Assistance Program (EAP)</li><li>Discount on individual membership to the Dublin Community Recreation Center (DCRC)</li><li>Employee recognition and appreciation initiatives</li><li>Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.)</li><li>The City of Dublin has partnered with Franklin University to make it easier than ever for you to achieve your education goals. The partnership provides the following educational benefits to ALL City of Dublin employees (full-time, part-time and seasonal employees):<ul><li>Tuition Benefit &ndash; All City of Dublin employees are eligible to save 20% on tuition for Franklin University associate, bachelors, masters or graduate certificate programs</li><li>Free books &ndash; Get your textbooks for free! The Franklin University Bookstore will mail textbooks to registered students beginning 3 weeks prior to the start of courses, so make sure to register early. Some courses include embedded electronic textbooks with fees charged upon registration. These fees will be waived. Please allow up to 4 weeks from the start of your course for this fee to be removed from your account.</li><li>No Tuition Deferment Fee &ndash; You may defer tuition payments to the end of the trimester at no charge! You will need to apply for tuition deferment each term through your Franklin student portal.</li></ul></li></ul></div></div></div><p></p>

Seasonal Maintenance Worker (Engineering Utilities)

<div><div><div><h2 class="jobSectionHeader"><b>Class Concept</b></h2></div><br>
<div><p><br>
<b>Are you looking to make a difference every day, with each call that you answer? The City of Dublin is accepting applications for lateral 911 Dispatchers/Communications Technicians. To learn more about our center, click on this </b><b>Recruitment Video</b><br>
<br>
This posting is only for LATERAL candidates who have related experience in the field. For a candidate to be considered for lateral entry, they must be a 911 Dispatcher, Communications Technician, or other directly related position with at least 1 year of work experience outside of their training period, and not currently in a probationary period. Out of state related experience is accepted.<br>
<br>
Candidates that do not meet the requirement for the lateral process, should apply to the entry based posting. This posting does require the completion of a written exam. The posting can be accessed here: <b>bit.ly/NRECCApp</b></p><div><br>
The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. Worthington police and fire joined in 2020.<br>
<br>
The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.</div>
First Shift: 6:45 a.m. to 2:45 p.m.<br>
Second Shift: 2:45 p.m. to 10:45 p.m.<br>
Third Shift: 10:45 p.m. to 6:45 a.m.<div><br>
<b>
Primary Focus: </b>This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.<br>
<br>
The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.<br>
<br>
Given the nature of this classification&rsquo;s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.</div><p></p><p><b><br>
Supervisory Responsibilities</b>:</p><p>
None</p><b>
Important dates to be aware of:</b><br>
Application process:<b> April 10 - May 3</b><br>
Panel Interviews:<b> May 12 - 14</b><br>
Backgrounds checks:<b> May 18 - June 5</b><br>
Final Chief Interviews:<b> June 15 - 19</b><br>
Conditional Offers:<b> June 22</b><br>
Projected start date:<b> July 27</b><br>
<br>
All correspondence regarding the hire process, including the log-in information for the information session, will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.<br>
<br>
<b>The City of Dublin offers advanced step placement for those with prior dispatching experience</b><b>:</b><br>
<b>2026 Wage Structure:</b><br>
Step 1 - $63,267.06<br>
Step 2 - $66,825.83<br>
Step 3 - $70,384.62<br>
Step 4 - $73,943.37<br>
Step 5 - $77,897.55<br>
Step 6 - $81,851.75<br>
<br>
<b>Working at the City of Dublin is more than just a job &ndash; Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:</b><ul><li>
Opportunity to earn premium-free medical, dental, and vision benefits</li><li>
Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)</li><li>
Healthy By Choice Wellness Program</li><li>
Employer-provided Life Insurance</li><li>
Vacation, Sick, and Personal Leave</li><li>
Longevity Pay after just four years</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program and Peer Support Program</li><li>
Dublin Community Recreation Center Membership (Employee and their spouse)</li><li>
Deferred Compensation (optional retirement program)</li><li>
Ohio Public Employees Retirement (14% employer matching program)</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><p>Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed.</p><p>
Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern.</p><p>
 Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision.</p><p>
Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency.</p><p>
Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions.</p><p>
Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety.</p><p>
Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies.</p><p>
Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance.</p><p>
Other duties as assigned.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Qualifications</b></h2></div>
<p></p><div><p>Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience.</p><p>
Must be at least 18 years of age at the time of application.</p><p>
Must be a United States Citizen or United States Permanent Resident.</p><p><b><br>
Physical Requirements:</b><br>
Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties.</p><p>
Ability to transmit information verbally clearly, concisely, and accurately.</p><p>
Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly.</p><p><b><br>
Necessary Special Requirements:</b><br>
Ability to acquire and maintain LEADS and NCIC certification.</p><p>
Possession of a valid driver's license.</p><p>
Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.)</p><p><b><br>
Other Requirements:</b><br>
Successful completion of all phases of the selection process before appointment.</p><p>
Successful completion of the communications technician training program.</p><p>
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification.</p><p>
Compliance with training directives established by supervisory/managerial personnel.</p><p>
Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Core Competencies</b></h2></div>
<p></p><div><p><b>Composure: </b>Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated.</p><p><b><br>
Dealing with Ambiguity: </b>Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn&rsquo;t upset when things are up in the air; doesn&rsquo;t have to finish things before moving on; can comfortably handle risk and uncertainty. Can task switch based on priority.</p><p><b><br>
Patience: </b>Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process.</p><p><b><br>
Problem-Solving: </b>Uses logic and methods to solve, complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn&rsquo;t stop at the first answers.</p><p><b><br>
Priority Setting: </b>Spends his/her time and the time of others on what&rsquo;s necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.</p><p><b><br>
Technical Learning:</b> Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge.</p><p><b><br>
Timely Decision Making: </b>Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.</p><p><b><br>
THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div><p></p>
</div><div></div><div><div><p><b>Drug-Free Workplace</b></p>
<p>The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.</p>
<p><b>EEO Statement</b></p>
<p>The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues&rsquo; differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.</p></div></div></div>
<br><p></p><div><div><div><div><div>It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan.<br>
 </div>Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time.</div></div></div></div><p></p>

Communications Technician/911 Dispatcher - Lateral April 2026

<div><div><div><h2 class="jobSectionHeader"><b>Class Concept</b></h2></div><br>
<div><p><br>
<br>
<br>
<br>
<b>Are you looking to make a difference every day, with each call that you answer? Apply now to be part of our 911 emergency communications team that assists in saving lives, protecting property and serving the public in their time of need. The City of Dublin is accepting applications for an exciting and fulfilling career in emergency communications. To learn more about our center, click on this </b><b>Recruitment Video</b><br>
<br>
<b>Completion of a written examination is required.</b> You can schedule to take the exam in person at one of NTN's testing locations or you can schedule to take the exam online at your convenience. Your NTN exam score will be valid for one year.<br>
<br>
This posting is intended for candidates who are not currently employed as 911 dispatchers and who do not have prior experience in the field. Lateral candidates who are currently working as a 911 Dispatcher should apply to the separate LATERAL posting that does not require the written exam. This posting is available at https://bit.ly/NRECCLateralApp Emergency Communications/dispatching experience outside of the state of Ohio is accepted for the lateral posting.<br>
<br>
<b>The instructions to complete the NTN written exam:</b><br>
1. Applicants can register for the exam at www.nationaltestingnetwork.com<b>.</b> You may call National Testing Network (NTN) at 1-866-563-3882 with any questions regarding scheduling your exam. Please select the Emergency Communications exam in the state of Ohio.<br>
2. Be sure to select the City of Dublin as an agency to send your scores.<br>
3. After you have completed the exam, the City of Dublin will receive your scores and passing candidates will be notified via email to self schedule their in-person interview.<br>
<br>
Please note the dates below for the rest of the mandatory steps in the recruitment process.<br>
<b>Deadline to take the exam: May 10, 2026</b><br>
<br>
<b>All correspondence regarding the hiring process will be sent to the email address submitted with the application. Therefore, it is imperative that your email address is correct with no errors.</b><br>
<br>
<b>Important dates to be aware of:</b><br>
Application and NTN testing window:<b> April 10 - May 10</b><br>
Panel Interviews: <b>May 18- 22</b><br>
Backgrounds checks:<b> May 25 - July 17</b><br>
Final Chief Interviews:<b> July 27 - 31</b><br>
Conditional Offers:<b> August 3</b><br>
Projected start date:<b> September 8</b><br>
<br>
The Northwest Regional Emergency Communications Center (NRECC) is the primary public safety dispatch center for the City of Dublin, City of Hilliard, City of Upper Arlington (police and fire), City of Worthington (police and fire), Washington Township, and Norwich Township. Located inside the Dublin Justice Center, NRECC was formed in October 2013 when Dublin began providing dispatching services for Norwich Township Fire and became the primary 9-1-1 answering point for all of Hilliard. Dispatching for Hilliard Police started in January of 2014. Upper Arlington fire joined in October 2017 and Upper Arlington Police in January 2018. City of Worthington Police and Fire joined in 2020.<br>
<br>
The nature of this work requires that candidates work irregular hours which include nights, weekends, and holidays. Assignment of shifts is based upon seniority.<br>
<br>
First Shift: 6:45 a.m. to 2:45 p.m.<br>
Second Shift: 2:45 p.m. to 10:45 p.m.<br>
Third Shift: 10:45 p.m. to 6:45 a.m.<br>
<br>
Primary Focus: This position communicates with safety, other City personnel, and partnering agencies that fall under the Northwest Regional Emergency Communications Center (NRECC). Work involves receiving, prioritizing, transmitting, and recording data, communications, resources, and requests for assistance.<br>
<br>
The incumbent must model the following established core values: Integrity, Respect, Communication, Teamwork, Accountability, Positive Attitude, Dedication to Service, Professionalism, and Commitment.<br>
<br>
Given the nature of this classification&rsquo;s duties/responsibilities, it has been designated as Non-Exempt under the governing Fair Labor Standards Act regulations and, therefore, is entitled to formal overtime compensation and/or formal compensatory time.<br>
<br>
<b>Supervisory Responsibilities: </b>None<br>
<br>
The City of Dublin offers advanced step placement for those with prior dispatching experience:<br>
<b>2026 Wage Structure:</b><br>
Step 1 - $63,267.06<br>
Step 2 - $66,825.83<br>
Step 3 - $70,384.62<br>
Step 4 - $73,943.37<br>
Step 5 - $77,897.55<br>
Step 6 - $81,851.75<br>
<br>
<b>Working at the City of Dublin is more than just a job &ndash; Join the City of Dublin today! In addition to a competitive pay plan, the City offers a comprehensive benefits program for our permanent full-time employees that includes, but is not limited to, the following:</b></p><ul><li>
Opportunity to earn premium-free medical, dental, and vision benefits</li><li>
Employer-provided contributions to Health Savings or Health Reimbursement Account ($1875/year for single coverage, $3750/year for family coverage)</li><li>
Healthy By Choice Wellness Program</li><li>
Employer-provided Life Insurance</li><li>
Vacation, Sick, and Personal Leave</li><li>
Longevity Pay after just four years</li><li>
Tuition Reimbursement</li><li>
Employee Assistance Program and Peer Support Program</li><li>
Dublin Community Recreation Center Membership (Employee and their spouse)</li><li>
Deferred Compensation (optional retirement program)</li><li>
Ohio Public Employees Retirement (14% employer matching program</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div>
<p></p><div><p>Operate a multi-channel radio system to dispatch requests for assistance and resources for law enforcement, fire, medical, and other emergency requests. Coordinate backup support when needed.</p><p>
Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf), and non-emergency calls, record, and dispatch the appropriate resources to the emergency or concern.</p><p>
Operate a sophisticated workstation comprised of multiple monitors with various mapping, video feeds, computer-aided-dispatch (CAD), Emergency Medical Dispatch (EMD) guide cards, and various other computer-aided resources to collect, verify locations of emergencies, evaluate, process, prioritize, track units, and collate incident information with limited supervision.</p><p>
Utilize accepted techniques and protocols to obtain the necessary information to identify the specific type and priority level of emergency.</p><p>
Maintains communication with callers and responders during life-threatening emergencies or volatile situations by providing guidance and life-saving pre-arrival medical instructions.</p><p>
Performs queries and entries into the computerized state system, LEADS, and national system, NCIC, to assist in locating persons and property and ensuring officer safety.</p><p>
Utilization of the Dublin Emergency Warning Systems and Dublin Emergency Calling System to notify the public of emergencies such as severe weather, hazardous material incidents, and other public emergencies.</p><p>
Coordinate with other dispatch organizations to determine and communicate the status of resources for requests for assistance.</p><p>
Other duties as assigned.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Typical Qualifications</b></h2></div>
<p></p><div><p>Possession of a High School Diploma or GED and some experience as a Communications Technician with computer-aided dispatch (CAD) automated information preferred, or any equivalent combination of education and experience.</p><p>
Must be at least 18 years of age at the time of application.</p><p>
Must be a United States Citizen or United States Permanent Resident.</p><p><b><br>
Physical Requirements:</b><br>
Ability to communicate clearly and effectively under highly stressful conditions, listen attentively to radio transmissions for long periods, and attend to information requests from numerous parties.</p><p>
Ability to transmit information verbally clearly, concisely, and accurately.</p><p>
Ability to respond to emergency calls appropriately, effectively, efficiently, and calmly.</p><p><b><br>
Necessary Special Requirements:</b><br>
Ability to acquire and maintain LEADS and NCIC certification.</p><p>
Possession of a valid driver's license.</p><p>
Must establish and maintain a primary place of residence within a County within which the Division of Police has jurisdiction or a county contiguous with such County of jurisdiction. (List includes Franklin, Delaware, Union, Morrow, Marion, Hardin, Logan, Champaign, Madison, Pickaway, Fairfield, Licking, and Knox Counties.)</p><p><b><br>
Other Requirements:</b><br>
Successful completion of all phases of the selection process before appointment.</p><p>
Successful completion of the communications technician training program.</p><p>
Regular attendance, as governed by and in accordance with applicable rules, regulations, procedures, and laws, is regarded as an essential requirement of this classification.</p><p>
Compliance with training directives established by supervisory/managerial personnel.</p><p>
Adherence to all applicable Federal and State safety laws, rules, regulations, and City safety policies/procedures.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Core Competencies</b></h2></div>
<p></p><div><p><b>Composure: </b>Is cool under pressure, can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence in a crisis. Is professional even when frustrated.</p><p><b><br>
Dealing with Ambiguity: </b>Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn&rsquo;t upset when things are up in the air; doesn&rsquo;t have to finish things before moving on; can comfortably handle risk and uncertainty. Can task switch based on priority.</p><p><b><br>
Patience: </b>Tolerant of people and processes; listens and checks before acting; tries to understand the people and the data before making judgments and acting; sensitive to due process and proper pacing; follows established process.</p><p><b><br>
Problem-Solving: </b>Uses logic and methods to solve, complex problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn&rsquo;t stop at the first answers.</p><p><b><br>
Priority Setting: </b>Spends his/her time and the time of others on what&rsquo;s necessary; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.</p><p><b><br>
Technical Learning:</b> Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge.</p><p><b><br>
Timely Decision Making: </b>Makes decisions promptly, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision.</p><p><b><br>
THE CITY OF DUBLIN IS AN EQUAL OPPORTUNITY EMPLOYER</b></p></div><p></p>
</div><div></div><div><div><p><b>Drug-Free Workplace</b></p>
<p>The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.</p>
<p><b>EEO Statement</b></p>
<p>The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues&rsquo; differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.</p></div></div></div>
<br><p></p><div><div><div><div><div>It is the City of Dublin's goal to provide a medical benefits plan that promotes wellness and prevention and encourages employees to be partners in their healthcare coverage. The City of Dublin provides Medical, Dental, Vision, and Prescription benefits through an innovative health management program called Healthy by Choice (HBC). HBC is a consumer driven health care plan that includes a high deductible insurance plan and a health savings account (HSA), or a health reimbursement account (HRA) for certain individuals. Employees enrolled in the City of Dublin's medical plan will receive a contribution from the City into their HSA or HRA account based upon their respective coverage level. All employees who elect coverage through the City's medical benefits plan will be charged a medical premium, however, employees and covered spouses will have the opportunity to participate in the HBC program to waive all or partial medical premiums associated with coverage under the City's medical plan.<br>
 </div>Additional benefits include a free Recreation Center membership which is subject to tax withholding, tuition reimbursement, longevity pay, life insurance, and an EAP program. Paid time off is offered in the form of sick leave, vacation, and personal time.</div></div></div></div><p></p>

Communications Technician/911 Dispatcher - Exam April 2026

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Communications Technician/911 Dispatcher - Lateral April 2026

Communications Technician/911 Dispatcher - Exam April 2026