Abrar Admin

City of Ocala, FL

<div><div><div><div><div>Salary</div>
</div><div><p>$33,410.00 - $43,790.00 Annually</p>
</div></div><div><div><div>Location
</div></div><div><p>FL 34471, FL</p>
</div></div></div><div><div><div><div>Job Type</div>
</div><div><p>Full-Time</p>
</div></div><div><div><div>Job Number</div>
</div><div><p>05142024</p>
</div></div></div><div><div><div><div>Department</div>
</div><div><p>Finance &amp; CSO</p>
</div></div><div><div><div>Opening Date</div>
</div><div><p>04/27/2026</p></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2>
</div><p></p><div><div><b>This is a varied and highly responsible customer service position involving contact with the public via in-person, telephone, or email. The person in this role will assist customers with payments, opening and closing accounts, and resolution of bill questions.</b>
</div></div><p></p><div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2>
</div><div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b>
<br>
1. Receives, records, and deposits payments accurately by mail, online, telephone, and in person. Balances all monies collected with daily collection reports, and maintains daily and monthly customer record reports.
<br>
2.Investigates inquiries regarding electricity (to include solar), water, sewer (to include industrial waste), solid waste, stormwater, telecom/fiber, and yardlight services; making necessary adjustments to the account.
<br>
3. Assists customers with the activation, disconnection, transfer, and installation of services. In addition to bill account balances, payment extensions, and payment arrangements.
<br>
4. Communicate clearly, concisely, and professionally with customers and other city department personnel. All aspects of spoken and written communication must be practiced with sensitivity to the needs of others.
<br>
5. Understand and follow city ordinances and city policies relative to customer billing, fees, payments, and training.
<br>
6. Must be able to conduct account research and exercise independent judgment and creativity in solving complex problems. Provide accurate, valid, and complete information using the right methods/tools.
<br>
7. Effectively work independently and in a team environment under stressful circumstances while maintaining a high level of accuracy and self-control. Organize thoughts and ideas quickly to transform them into action.
<br>
8. Handle customer complaints by providing appropriate solutions and alternative solutions, within the set guidelines, and follow up to ensure resolution.
<br>
9. Clearly and professionally record customer interactions.
<br>
10. Performs other duties as assigned.</p>
</div><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2>
</div><div><p><b>EDUCATION AND EXPERIENCE</b>
<br>
Must have a high school diploma or GED with a minimum of 2 years' experience in customer service dealing with the general public. Experience to include billing or accounting, telephone/switchboard operations, 2 years in banking as a teller or 2 years cashiering, and in use of various office equipment. An equivalent combination of training, education, and experience may be acceptable.
<br>
<br>
<b>REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
</b><br>
Must possess a valid Florida Driver's License with an acceptable driving record.</p>
</div><div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2>
</div><div><p><b>ANALYTICAL ABILITY / PROBLEM SOLVING
</b><br>
<b>MODERATELY REPETITIVE</b>
<br>
Activities with slight variation using a definite set of processes or directions with some degree of supervision.
<br>
<br>
<b>PLANNING
</b><br>
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work.
<br>
CONSIDERABLE RESPONSIBILITY; in addition, the work operations of a group of employees, all performing Basically the same type of work.
<br>
<br>
<b>DECISION MAKING</b>
<br>
Performs work operations which permit opportunity for decision-making of minor importance. INFREQUENTLY.
 <br>
work operations which permit opportunity for decision-making of major importance. N/A
<br>
<br>
<b>COMMUNICATION SKILLS</b>
<br>
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
<br>
<br>
<b>MATHEMATICAL SKILLS</b>
<br>
Ability to add, subtract, multiply and divide numbers.
<br>
Ability to perform these mathematical skills using money and other forms of measurement.
<br>
<br>
<b>CRITICAL THINKING SKILLS</b>
<br>
Ability to use common sense understanding in order to carry out detailed written or oral instructions.
<br>
Ability to deal with problems involving a few known variables in situations of a routine nature.
<br>
SUPERVISION RECEIVED
<br>
Under GENERAL SUPERVISON where standard practice enables the employee to PROCEED ALONE on routine work, referring all questionable cases to supervisor.
<br>
<br>
<b>MENTAL DEMAND</b>
<br>
LIGHT; Operations requiring intermittent directed thinking to carry out predetermined procedure or sequence of operations of limited variability. Operations requiring intermittent attention to control machine or manual motions.
<br>
<br>
<b>USE OF MACHINES, EQUIPMENT AND/OR COMPUTER</b>
<br>
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)
<br>
<br>
<b>ACCURACY
</b><br>
Probable errors would not likely be detected until they reached another department, office or patron, and would then require considerable time and effort to correct the situation.
<br>
<br>
<b>PUBLIC CONTACT</b>
<br>
Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization&rsquo;s position and operation.
<br>
<br>
<b>EMPLOYEE CONTACT
</b><br>
Contacts of considerable importance within the department or office. Requires tact in discussing problems and presenting data and making recommendations.
<br>
<br>
<b>SOFTWARE SKILLS REQUIRED</b>
<br>
10-Key <b>Basic</b>
<br>
Accounting <b>Basic</b>
<br>
Alphanumeric Data Entry <b>Basic</b>
<br>
Contact Management <b>Basic</b>
<br>
Database <b>Basic</b>
<br>
Spreadsheet <b>Basic</b>
<br>
Word Processing/Typing <b>Basic</b>
<br>
<br>
<b>OTHER SKILLS</b>
<br>
Bilingual, Spanish preferred.
<br>
<br>
<b>PHYSICAL ACTIVITIES
</b><br>
While performing the functions of this job, the employee may be required to:
<br>
Stand<b> Regularly</b>
<br>
Sit <b>Regularly</b>
<br>
Use hands to finger, handle or feel <b>Regularly</b>
<br>
Reach with hands and arms <b>Regularly</b>
<br>
Climb or balance <b>Never</b>
<br>
Stoop, kneel, crouch or crawl <b>Never</b>
<br>
Talk or hear <b>Regularly</b>
<br>
Taste or smell <b>Never</b>
<br>
<br>
<b>WEIGHT LIFT REQUIREMENTS
</b><br>
The employee must occasionally lift and/or move: Up to 25 pounds
<br>
<br>
<b>VISION REQUIREMENT</b>
<br>
Specific vision abilities required by this job may include:
<br>
Close vision (use of a computer, equipment, or any other work duties that require clear vision within two (2) feet or less).
<br>
<br>
<b>ENVIRONMENTAL CONDITIONS</b>
<br>
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>
Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) <b>Never</b>
<br>
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) <b>Never</b>
<br>
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) <b>Never</b>
<br>
Toxic or caustic chemicals (including potential for chemical spills, etc.)<b> Never</b>
<br>
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) <b>Never</b>
<br>
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.) <b>Never</b>
<br>
Extreme cold (not weather-related, such as freezer, cold storage, etc.) <b>Never</b>
<br>
Extreme heat not weather-related, such as furnace, kitchen, ovens, etc. where temp is regularly above 100 degrees F) <b>Never</b>
<br>
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff) <b>Never</b>
<br>
Work with explosives (TNT, dynamite, nitroglycerine or other related explosives) <b>Never</b>
<br>
Risk of radiation (x-ray equipment, nuclear radiation, electromagnetic radiation, etc.) <b>Never</b>
<br>
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.)<b> Never</b>
<br>
<br>
The noise level in the work environment is usually <b>Moderate</b> (business office with computers/printers, light traffic, etc.)<br>
<br>
<br>
</p><div><b>This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).</b></div></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.<br>
<br>
</p><p><b>Health Insurance</b></p>
<p>We offer both single and family coverage, for employees working 30 or more hours per week.<br>
<br>
</p><p><b>Dental Insurance</b></p>
<p>For full time employees, we offer both single and family dental coverage.<br>
<br>
</p><p><b>Vision Insurance</b></p>
<p>For full time employees, we offer both single and family vision coverage.<br>
<br>
</p><p><b>Life Insurance</b></p>
<p>For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.<br>
<br>
</p><p><b>Short Term and Long Term Disability</b></p>
<p>Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.<br>
<br>
</p><p><b>Medical FSA (Flexible Spending Account) and Dependent Care FSA</b></p>
<p>Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.<br>
<br>
</p><p><b>Pet Insurance</b></p>
<p>We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.<br>
<br>
</p><p><b>Employee Health &amp; Wellness Center</b></p>
<p>The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.<br>
<br>
</p><p><b>Voluntary Cancer Insurance</b></p>
<p>For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.<br>
<br>
</p><p><b>Supplemental Critical Care Insurance</b></p>
<p>Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.<br>
<br>
</p><p><b>Supplemental Accident Insurance</b></p>
<p>Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.<br>
<br>
</p><p><b>Legal Plan Insurance</b></p>
<p>Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.<br>
<br>
</p><p><b>Deferred Compensation Plan</b></p>
<p>Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.<br>
<br>
</p><p><b>Direct Deposit</b></p>
<p>Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.<br>
<br>
</p><p>Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.<br>
<br>
</p><p><b>Discounts - Theme Park</b></p>
<p>Discounts are available to all non-temporary employees at the time of employment.<br>
<br>
</p><p><b>Employee Assistance Program (EAP)</b></p>
<p>The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.<br>
<br>
</p><p><b>Holidays and Paid Time off</b></p>
<p>The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.<br>
<br>
</p><p><b>Retirement Plan</b></p>
<p>All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.<br>
<br>
</p><p><b>Training Programs</b></p>
<p>The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.<br>
<br>
</p><p><b>Tuition Reimbursement</b></p>
<p>All regular, full-time employees are eligible to participate in the tuition reimbursement program.</p></div></div></div>

Customer Service Representative I

<div><div><div><div><div>Salary</div>
</div><div><p>$33,410.00 - $43,790.00 Annually</p>
</div></div><div><div><div>Location
</div></div><div><p>FL 34471, FL</p>
</div></div></div><div><div><div><div>Job Type</div>
</div><div><p>Part-Time</p>
</div></div><div><div><div>Job Number</div>
</div><div><p>100225</p>
</div></div></div><div><div><div><div>Department</div>
</div><div><p>Electric</p>
</div></div><div><div><div>Opening Date</div>
</div><div><p>04/21/2026</p></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2>
</div><p></p><div><div><b>**This position is NOT eligible for Veteran's Preference as
</b><p></p><p><b>NO benefits are offered for this position
</b><br>
<b>This part time position is up to 30 hours a week**</b></p><br>
</div><br>
<br>
<b>GENERAL DESCRIPTION OF POSITION
</b><br>
Under direct supervision of the Utilities Warehouse Manager and in compliance with established warehouse policies and procedures, the Storekeeper shall perform a variety of duties in support of the day-to-day operations of the City's Utilities Warehouse.
<br>
<br>
The Storekeeper may receive general direction from the Senior Storekeeper and shall ensure that all processes related to the issuance, return, and acceptance of all inventory, non-stock items, tools and supplies maintained at the Utilities Warehouse are handled efficiently and in accordance with policy and best practices.
</div><p></p><div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2>
</div><div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b>
<br>
Inventory Control:
<br>
1. Processes incoming inventory and non-stock items by inspecting the quality/condition of items, comparing count/measure of items to purchase order, packing listings, and specifications, and noting and reporting any discrepancies to supervisor.
<br>
<br>
2. Issues materials to various City departments and work crews, and outside contractors and businesses.
<br>
<br>
3. Prepares proper documentation to assure accountability for material.
<br>
<br>
4. Assists in the annual physical inventory count.
<br>
<br>
5. Performs spot inventory checks as assigned during the year.
<br>
<br>
6. Applies efficient storage methods including allocation of proper bins or other storage spaces and security of stock.
<br>
<br>
7. Manually lifts and unloads a variety of items (up to 70 pounds), climbs ladders (up to 12 feet), and walks throughout warehouse (18,800 square feet) to complete a variety of inventory control tasks daily.
<br>
<br>
8. Operates forklift to move items from one location to another.
<br>
<br>
Surplus and Scrap Material:
<br>
1. Assists in the storage, loading and weighing of surplus scrap metal.
<br>
<br>
Housekeeping, Safety and Security:
<br>
1. Assists in maintaining a neat and orderly appearance both inside the warehouse and in the outside storage areas for proper inventory control and safety reasons using brooms, mops and leaf blowers.
<br>
<br>
2. Observes all warehouse safety and security procedures and determines appropriate action based on guidelines.
<br>
<br>
3. Uses all equipment and materials properly in daily work.
<br>
<br>
Customer Service and Quality Management:
<br>
1. Responds promptly to customer needs.
<br>
<br>
2. Responds to requests for service and assistance.
<br>
<br>
3. Timely meets commitments.
<br>
<br>
4. Looks for ways to improve and promote quality.
<br>
<br>
5. Demonstrates accuracy and thoroughness in daily work.
<br>
<br>
Vehicles:
<br>
1. Assists in maintaining vehicles, to include cleaning and fueling of vehicles.
<br>
<br>
Emergencies/On-Call:
<br>
1. Must be available during emergency situations and be available for regular on-call rotation as required.<br>
<br>
<br>
<br>
Perform any other related duties as required or assigned.</p>
</div><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2>
</div><div><p><b>QUALIFICATIONS</b>
<br>
To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
<br>
<br>
<b>EDUCATION AND EXPERIENCE</b>
<br>
High school graduate or GED required.
<br>
Must have knowledge of storekeeping methods and procedures, and knowledge of records used in the receiving, storing, inspecting and issuing of diversified goods.
<br>
Must have at least one year of general warehouse, stockroom, material handling, receiving, inventory control or electrical warehouse experience; or an equivalent combination of education and experience<b>.
</b><br>
<br>
<b>REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
</b><br>
Must possess a valid Florida Driver's License with an acceptable driving record.
<br>
Must have, or be able to obtain, forklift certification within six months of hire.
<br>
<br>
<b>Residency Requirement:
</b><br>
In order to serve various departments with necessary inventory items during emergency situations, the employee must reside within one hour of the assigned work facility located at: Ocala Utility Services Warehouse, 1805 NE 30th Avenue, Building 700, Ocala, Florida 34470.</p>
</div><div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2>
</div><div><p><b>ANALYTICAL ABILITY / PROBLEM SOLVING</b>
<br>
MODERATELY REPETITIVE. Activities with slight variation using a definite set of processes or directions with some degree of supervision.
<br>
<br>
<b>PLANNING</b>
<br>
With regard to general assignments in planning time, method, manner and/or sequence of performance of own work.
<br>
LIMITED RESPONSIBILITY
<br>
<br>
<b>DECISION MAKING</b><b>
</b><br>
Performs work operations which permit opportunity for decision-making of minor importance. FREQUENTLY.
 <br>
work operations which permit opportunity for decision-making of major importance. N/A
<br>
<br>
<b>COMMUNICATION SKILLS</b>
<br>
Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
<br>
<br>
<b>MATHEMATICAL SKILLS</b>
<br>
Ability to add, subtract, multiply and divide numbers.
<br>
Ability to perform these mathematical skills using money and other forms of measurement.
<br>
<br>
<b>CRITICAL THINKING SKILLS</b>
<br>
Ability to use common sense understanding in order to carry out detailed written or oral instructions.
<br>
Ability to deal with problems involving a few known variables in situations of a routine nature.
<br>
<br>
<b>SUPERVISION RECEIVED
</b><br>
Under immediate supervision, performs GENERAL ASSIGNMENTS of work with PERIODIC CHECK of performance by supervisor.
<br>
MODERATE; Operations requiring almost continuous attention, but work is sufficiently repetitive that a habit cycle is formed; intermittent directed thinking to determine or select materials, equipment or operations.
<br>
<br>
<b>USE OF MACHINES, EQUIPMENT AND/OR COMPUTER</b><b>
</b><br>
Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)
<br>
<br>
<b>ACCURACY</b>
<br>
Probable errors of internal scope readily detected in normal course of work by standard check or routine crosscheck within a single department or office. Errors resulting from inaccuracy would create Minor confusion, delay or expense to correct.
<br>
<br>
<b>PUBLIC CONTACT
</b><br>
Regular contacts with patrons, either within the office or in the field.
<br>
May also involve occasional self-initiated contacts to patrons. Lack of tack and judgment may result in a limited type of problem for the organization.
<br>
<br>
<b>EMPLOYEE CONTACT</b><b>
</b><br>
Contacts occasionally with others beyond immediate associates, but generally of a routine nature.
<br>
May obtain, present or discuss data, but only as it pertains to an immediate and specific assignment.
<br>
<br>
<b>SOFTWARE SKILLS REQUIRED</b>
<br>
Alphanumeric Data Entry <b>Basic</b>
<br>
Database <b>Basic</b>
<br>
Spreadsheet <b>B</b><b>asic</b>
<br>
Word Processing/Typing <b>Basic</b>
<br>
<br>
<b>ADDITIONAL SOFTWARE SKILLS</b>
<br>
Basic computer skills required.
<br>
Must have basic data entry skills as applied to inventory practices.
<br>
<br>
<b>OTHER SKILLS</b><b>
</b><br>
Must have the ability to visually inspect and accurately determine the quantity and quality of goods received in relation to prescribed specifications and purchase orders.
<br>
Must be able to operate various types of motorized material handling equipment (i.e. forklift).
<br>
Must be able to follow oral and written instructions.
<br>
Must have the ability to read and write.
<br>
Must be able to communicate clearly and courteously to customers both in person and by phone.
<br>
Must have the ability to remain calm in stressful situations.
<br>
Must have the ability to add, subtract, and prepare inventory tabulations onto various inventory forms to maintain inventory statistics.
<br>
<br>
<b>PHYSICAL ACTIVITIES</b>
<br>
While performing the functions of this job, the employee may be required to:
<br>
Stand <b>Continuously</b>
<br>
Walk <b>Continuously</b>
<br>
Sit <b>Occasionally</b>
<br>
Use hands to handle or feel <b>Continuously</b>
<br>
Reach with hands and arms <b>Continuously</b>
<br>
Climb or balance <b>Frequently</b>
<br>
Stoop, kneel, crouch or crawl <b>Continuously</b>
<br>
Talk or hear <b>Continuously</b>
<br>
Taste or smell<b> Never</b>
<br>
<br>
<b>WEIGHT LIFT REQUIREMENTS</b>
<br>
The employee must occasionally lift and/or move:
<br>
Up to 50 pounds
<br>
<br>
<b>VISION REQUIREMENT</b>
<br>
Specific vision abilities required by this job may include:
<br>
Ability to adjust focus (work duties that require the ability to adjust the eye to bring an object into sharp focus at various distances or focal lengths).
<br>
<br>
<b>ENVIRONMENTAL CONDITIONS</b>
<br>
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>
Work near moving mechanical parts (spinning shafts, engines, lifts, etc.) <b>Occasionally</b>
<br>
Work in high, precarious places (tall structures, bucket lifts, extension ladders, etc.) <b>Occasionally</b>
<br>
Fumes or airborne particles (painting, sanding, solvents, flying lint or dust particles, etc.) <b>Regularly</b>
<br>
Toxic or caustic chemicals (including potential for chemical spills, etc.) <b>Occasionally</b>
<br>
Outdoor weather conditions (exposure to outdoor heat, cold or inclement weather) <b>Regularly</b>
<br>
Wet or humid conditions (not weather-related, such as greenhouse, carwash, etc.)<b> Regularly</b>
<br>
Extreme cold (not weather-related, such as freezer, cold storage, etc.) <b>Never</b>
<br>
Extreme heat not weather-related, such as furnace, kitchen, ovens, etc. where temp is regularly above 100 degrees F) <b>Never</b>
<br>
Risk of electrical shock (live electrical wires, equipment that retains power after shutoff)<b> Never</b>
<br>
Work with explosives (TNT, dynamite, nitroglycerine or other related explosives) <b>Never</b>
<br>
Risk of radiation (x-ray equipment, nuclear radiation, electromagnetic radiation, etc.) <b>Never</b>
<br>
Vibration (jack hammer, soil compactor, equipment that creates high vibration, etc.) <b>Occasionally</b>
<br>
The noise level in the work environment is usually Loud (metal can manufacturing department, large equipment, etc.) <b>Regularly</b><br>
<br>
<br>
</p><div><b>This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).</b></div></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.<br>
<br>
</p><p><b>Health Insurance</b></p>
<p>We offer both single and family coverage, for employees working 30 or more hours per week.<br>
<br>
</p><p><b>Dental Insurance</b></p>
<p>For full time employees, we offer both single and family dental coverage.<br>
<br>
</p><p><b>Vision Insurance</b></p>
<p>For full time employees, we offer both single and family vision coverage.<br>
<br>
</p><p><b>Life Insurance</b></p>
<p>For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.<br>
<br>
</p><p><b>Short Term and Long Term Disability</b></p>
<p>Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.<br>
<br>
</p><p><b>Medical FSA (Flexible Spending Account) and Dependent Care FSA</b></p>
<p>Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.<br>
<br>
</p><p><b>Pet Insurance</b></p>
<p>We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.<br>
<br>
</p><p><b>Employee Health &amp; Wellness Center</b></p>
<p>The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.<br>
<br>
</p><p><b>Voluntary Cancer Insurance</b></p>
<p>For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.<br>
<br>
</p><p><b>Supplemental Critical Care Insurance</b></p>
<p>Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.<br>
<br>
</p><p><b>Supplemental Accident Insurance</b></p>
<p>Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.<br>
<br>
</p><p><b>Legal Plan Insurance</b></p>
<p>Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.<br>
<br>
</p><p><b>Deferred Compensation Plan</b></p>
<p>Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.<br>
<br>
</p><p><b>Direct Deposit</b></p>
<p>Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.<br>
<br>
</p><p>Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.<br>
<br>
</p><p><b>Discounts - Theme Park</b></p>
<p>Discounts are available to all non-temporary employees at the time of employment.<br>
<br>
</p><p><b>Employee Assistance Program (EAP)</b></p>
<p>The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.<br>
<br>
</p><p><b>Holidays and Paid Time off</b></p>
<p>The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.<br>
<br>
</p><p><b>Retirement Plan</b></p>
<p>All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.<br>
<br>
</p><p><b>Training Programs</b></p>
<p>The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.<br>
<br>
</p><p><b>Tuition Reimbursement</b></p>
<p>All regular, full-time employees are eligible to participate in the tuition reimbursement program.</p></div></div></div>

P/T Storekeeper

<div><div><div><div><div>Salary</div>
</div><div><p>$64,000.00 - $84,920.00 Annually</p>
</div></div><div><div><div>Location
</div></div><div><p>FL 34471, FL</p>
</div></div></div><div><div><div><div>Job Type</div>
</div><div><p>Full-Time</p>
</div></div><div><div><div>Job Number</div>
</div><div><p>01267</p>
</div></div></div><div><div><div><div>Department</div>
</div><div><p>Engineering</p>
</div></div><div><div><div>Opening Date</div>
</div><div><p>04/13/2026</p>
</div></div></div><div><div><div><div>Closing Date</div>
</div><div><p>Continuous</p></div></div></div></div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2>
</div><p></p><div><div><b>This position comprises administrative and engineering work in planning, design, construction supervision, inspection and overall management of the extension and improvements of the City's infrastructure, including streets, drainage, water and sanitary sewer systems. Work is performed under the general supervision of a Licensed Professional Engineer; however, this employee is expected to exercise some independent judgement and initiative in the performance of these duties. Report to Department Director or Designee.</b>
</div></div><p></p><div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2>
</div><div><p><b>ESSENTIAL DUTIES AND RESPONSIBILITIES</b>
<br>
1. Project Design and Management: Includes overseeing infrastructure projects from conception to completion which includes conceptual layout and design, field observation of the area of installation, issuance of survey requests, review of plotted field notes, design of infrastructure facilities, review of final construction plans, writing project specifications, coordinating with other City departments and outside utility agencies, managing project construction, holding construction meetings, reviewing and approving shop drawings, obtaining project permits, observations of the project construction, reviewing and approving pay requests, reviewing and processing change orders, and resolving utility conflicts or other unforeseen situations that arise during the course of the project.
<br>
<br>
2. Customer Service: Includes assisting the general public and City employees with questions and telephone calls that deal with the City's infrastructure, researching historical infrastructure information, and other engineering assistance as needed.
<br>
<br>
3. Supervise: Directly supervises Drafting and GIS technical personnel engaged in Engineering projects. Conducts regular progress meetings with staff. Assists in interviewing and selection process for new employees. Prepares and conducts PER's, performance reviews and counsels as needed.
<br>
<br>
4.Processing: Includes reviewing, processing, or approving infrastructure projects, related items such as subdivision construction plans, regulatory permits, shop drawings, and other related items as needed. Ensures accurate records and as builds are kept and maintained.<br>
<br>
<br>
</p><div><b>Perform other duties as required or assigned.</b>
</div></div><p></p><div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2>
</div><div><p><b>EDUCATION AND EXPERIENCE</b>
<br>
Graduation from a four-year accredited college or university with a Bachelor of Science degree in Civil Engineering, supplemented by at least two (2) years of professional experience in the engineering field.
<br>
Additional education and training can be substituted on a year for year basis for professional experience, or a comparable combination of training, education, and experience.
<br>
<br>
<b>REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS</b>
<br>
Must possess and maintain a valid Florida Operators Driver's License with an acceptable driving record.
<br>
<br>
<b>PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS</b>
<br>
Registration as an EI in the state of Florida or the ability to sit for exam.<br>
<br>
<br>
</p></div><div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2>
</div><div><p><b>SOFTWARE SKILLS REQUIRED</b>
<br>
Advanced: Enterprise Resource Planning, Spreadsheet
<br>
Intermediate: Accounting, Contact Management, Database, Human Resources Systems, Payroll Systems, Presentation/PowerPoint, Programming Languages, Word Processing/Typing
<br>
Basic: 10-Key, Alphanumeric Data Entry
<br>
<br>
<b>SUPERVISORY RESPONSIBILITIES
</b><br>
Directly supervises 0 subordinate supervisor(s) who supervise(s) a total of 4+ employee(s). Supervises 0 non-supervisory employee(s). Departments supervised by this position include Engineering. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
<br>
<br>
<b>COMMUNICATION SKILLS</b>
<br>
Ability to write reports, business correspondence, and policy/procedure manuals.
<br>
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
<br>
Ability to read, analyze, and understand common scientific and technical journals, financial reports, and legal documents.
<br>
Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community.
<br>
<br>
<b>MATHEMATICAL SKILLS</b>
<br>
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.
<br>
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
<br>
<br>
<b>CRITICAL THINKING SKILLS</b>
<br>
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
<br>
Ability to deal with nonverbal, logical or scientific symbolism such as formulas, scientific equations, and graphs.
<br>
Ability to deal with a variety of abstract and concrete variables.
<br>
<br>
<b>SUPERVISION RECEIVED</b>
<br>
Under general direction, working from policies and general directives. Rarely refers specific cases to supervisor unless clarification or interpretation of the organization's policy is required.
<br>
<br>
<b>PLANNING</b>
<br>
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work, in addition, the organization and delegation of work operations for a group of employees engaged in widely diversified activities.
<br>
<br>
<b>DECISION MAKING
</b><br>
Performs work operations which permit frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele.
<br>
<br>
<b>MENTAL DEMAND
</b><br>
Close mental demand. Operations requiring close and continuous attention for control of operations. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also, to determine or select material and equipment where highly variable sequences are involved.
<br>
<br>
<b>ANALYTICAL ABILITY / PROBLEM SOLVING
</b><br>
Moderately directed. Activities covered by wide-ranging policies and courses of action and generally directed as to execution and review. High order of analytical, interpretative, and/or constructive thinking in varied situations.
<br>
<br>
<b>USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
</b><br>
Regular use of highly complex machines and equipment; specialized or advanced software programs.
<br>
<br>
<b>ACCURACY</b>
<br>
Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.
<br>
<br>
<b>PUBLIC CONTACT
</b><br>
Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.
<br>
<br>
<b>EMPLOYEE CONTACT</b>
<br>
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken. Also, important contacts with associates as required in advanced supervisory jobs.
<br>
<br>
<b>OTHER SKILLS</b>
<br>
This position requires basic understanding of the design and functions of water, sewer, roads, traffic, and stormwater including a knowledge of materials, practices, methods, techniques, and equipment used in construction and administration work in municipal infrastructure systems, or an equivalent combination of training and/or experience.
<br>
Ability to maintain technical data and records.
<br>
Ability to communicate orally and in written form.
<br>
Ability to analyze problem sites.
<br>
Ability to use independent judgement.
<br>
Ability to develop concepts and to convert concepts into workable programs.
<br>
Ability to develop construction plans, specifications, and contract documents in order to monitor construction progress and to ensure compliance with those documents.
<br>
Ability to remain calm in stressful situations.
<br>
<br>
<b>PHYSICAL ACTIVITIES</b>
<br>
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
<br>
<br>
While performing the functions of this job, the employee is
<br>
<b>Continuously </b>required to talk or hear.
<br>
<b>Regularly</b> required to stand, walk, sit, use hands to finger, handle, or feel.
<br>
<b>Occasionally </b>required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, taste or smell.
<br>
<br>
The employee must occasionally lift and/or move up to <b>25</b> pounds,
<br>
<b>Occasionally</b> lift and/or move up to<b> 50 </b>pounds,
<br>
<b>Regularly</b> lift and/or move up to <b>10</b> pounds.
<br>
Specific vision abilities required by this job include close vision, distance vision, and color vision.
<br>
<br>
<b>ENVIRONMENTAL CONDITIONS
</b><br>
The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<br>
While performing the functions of this job, the employee is
<br>
<b>Occasionally</b> exposed to outdoor weather conditions, vibration.
<br>
The noise level in the work environment is usually <b>moderate</b>.<br>
<br>
<br>
</p><div><br>
<b>This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technological developments).</b></div></div></div></div><p></p>
<br><div></div><div><div><div><p>The City of Ocala provides a competitive, comprehensive benefit package for all full-time employees.<br>
<br>
</p><p><b>Health Insurance</b></p>
<p>We offer both single and family coverage, for employees working 30 or more hours per week.<br>
<br>
</p><p><b>Dental Insurance</b></p>
<p>For full time employees, we offer both single and family dental coverage.<br>
<br>
</p><p><b>Vision Insurance</b></p>
<p>For full time employees, we offer both single and family vision coverage.<br>
<br>
</p><p><b>Life Insurance</b></p>
<p>For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life. For full time employees, the City of Ocala provides Basic Life and Accidental Death and Dismemberments policies as an employer paid benefit. Employees can opt for additional coverage such as supplemental voluntary life, spouse life, dependent life, and child life.<br>
<br>
</p><p><b>Short Term and Long Term Disability</b></p>
<p>Offered to full time employees, STD and LTD coverages are income replacement benefits that assist policyholders who are unable to work for an extended period of time due to sickness or accidental injury.<br>
<br>
</p><p><b>Medical FSA (Flexible Spending Account) and Dependent Care FSA</b></p>
<p>Flexible spending accounts allow employees to pay out-of-pocket medical, dental, vision, and dependent care expenses using pre-tax dollars.<br>
<br>
</p><p><b>Pet Insurance</b></p>
<p>We also offer special pet insurance for your pets in the case of illness or accidents, as well as preventative care.<br>
<br>
</p><p><b>Employee Health &amp; Wellness Center</b></p>
<p>The City of Ocala offers the use of the City Clinic for those employees, and covered dependents over the age of 8, which have elected one of our health insurance plans. Services offered by the City Clinic include primary care, chronic disease management, labs, x-rays, and wellness coaching.<br>
<br>
</p><p><b>Voluntary Cancer Insurance</b></p>
<p>For full time employees, the cancer insurance policy can help provide security if you, or a covered dependent, suddenly become diagnosed with cancer.<br>
<br>
</p><p><b>Supplemental Critical Care Insurance</b></p>
<p>Our full time employees have the option of electing critical care insurance that is available to help with medical expenses that could arise from things such as a heart attack or stroke.<br>
<br>
</p><p><b>Supplemental Accident Insurance</b></p>
<p>Also available to full time employees, is our Accident Coverage. This supplemental plan can be used to help with expenses like MRI's, physical therapy, and hospital admission.<br>
<br>
</p><p><b>Legal Plan Insurance</b></p>
<p>Full time employees can have access to local attorneys for a monthly fee and receive discounts on services such as legal consultation, wills, traffic violations and the purchase or sale of your home. The carrier also has a separate policy assisting with the matter of identity theft and social media monitoring.<br>
<br>
</p><p><b>Deferred Compensation Plan</b></p>
<p>Deferred compensation is available to all full-time employees at the time of employment. This benefit allows the employee to defer income without paying taxes until money is withdrawn. Current plan is administered through MissionSquare.<br>
<br>
</p><p><b>Direct Deposit</b></p>
<p>Direct deposit automatically deposits your net pay each pay period to your checking or savings account at your own financial institution. Direct deposit is a condition of employment for a person hired by the City.<br>
<br>
</p><p>Each pay period the employee receives an earnings statement showing gross pay, taxes, other deductions, accruals and net pay. Enrollment forms are available at Human Resources or Payroll.<br>
<br>
</p><p><b>Discounts - Theme Park</b></p>
<p>Discounts are available to all non-temporary employees at the time of employment.<br>
<br>
</p><p><b>Employee Assistance Program (EAP)</b></p>
<p>The Employee Assistance Program is available to all full-time employees and members of your household as an employer paid benefit. The EAP offers emotional wellbeing support in the form as counseling sessions and all sessions are confidential. The EAP also provides daily life assistance, legal services, and financial services.<br>
<br>
</p><p><b>Holidays and Paid Time off</b></p>
<p>The City provides paid holidays and paid time off for full-time employees. Refer to the Employee Handbook for details.<br>
<br>
</p><p><b>Retirement Plan</b></p>
<p>All full-time employees hired after 10/01/2013, apart from Sworn Police Officers and Firefighters, are enrolled in the 401a Defined Contribution Retirement Plan with MissionSquare. All contributions to the 401a Defined contribution plan are pre-tax and earnings grow tax-deferred. The City contributes 8% and employees contribute 3%. City contributions are 100% vested after one year of employment. You will be enrolled automatically and should take time to review your investment options at your earliest convenience.<br>
<br>
</p><p><b>Training Programs</b></p>
<p>The City is committed to provide training programs for all departments and all positions. Risk Management conducts classes in Defensive Driving, Safety, and Insurance. With rare exceptions, classes are offered during working hours, and are open to all eligible employees.<br>
<br>
</p><p><b>Tuition Reimbursement</b></p>
<p>All regular, full-time employees are eligible to participate in the tuition reimbursement program.</p></div></div></div>

Civil Engineer I - Water Engineering

Community Service Specialist I

Join City of Ocala, FL and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

City of Ocala, FL

About Company

Customer Service Representative I

P/T Storekeeper

Civil Engineer I - Water Engineering

Community Service Specialist I