Qureos Mentor

City of Palmdale

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 The full salary range for this position is as follows: Manager I - $58.35 to $74.48 / Manager II - $64.28 to $82.11/ Senior $70.93-$90.52. Expected hiring range is as follows: Manager I $58.35-$64.28/ Manager II - $64.28 to $70.93/ Senior $70.93-$78.20.
 
 
 
 Under general direction, plans, organizes, controls, and directs the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the City. Coordinates long-term and short-term project planning; coordinates assigned activities with other City departments, divisions, outside agencies, and the public. Provides expert professional assistance to City management staff in all areas of expertise.
 
 
 
 Distinguishing Characteristics
 
 
 
 Manager I
 
 
 Manager I is the first level in the Manager series. Incumbents in this classification exercise initiative and judgment as they supervise staff performing duties relating to the department or division assigned. This class is distinguished from the fully experienced Manager II by the more routine nature of work activities and the limited degree of independent judgment and action exercised.
 
 
 Manager II
 
 
 Manager II is the second level in the Manager series. Under general direction within a framework of established policies and procedures, the incumbent performs a full range of routine to highly complex professional and supervisory work independently, requiring advanced knowledge of the department or division and substantial professional experience. Assignments are given in general terms and subject to periodic review, usually upon completion. There is considerable latitude for discretion and independent judgment in selecting work methods to achieve established goals.
 
 
 Senior Manager
 
 
 The fully experienced classification in the Manager series. Under general direction, supervises, assigns, reviews, and participates in the work of staff responsible for the maintenance of the department or division; participates in activities related to determining project priorities; ensures work quality and adherence to established policies and procedures; and performs the most technical and complex tasks relative to the assigned area of responsibility.
 
 
 The senior-level position may be filled either through open internal recruitment as a promotional opportunity or through a full external recruitment process. Lower-level positions are not flexibly staffed into senior-level positions.
 
 
 
 Examples Of Essential Functions
 
 
 
 
 Essential and other important responsibilities and functions may include, but are not limited to, the following:
 
 
 
 <ul>
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 Manage and organize the planning and implementation of complex projects and activities; establish objectives, priorities, and schedules; manage project budgets.
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 Assist in developing and implementing department or division goals and objectives, policies, and priorities.
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 Plan, organize, and direct the activities and staff of the division; exercise direct and indirect supervision over assigned professional and technical planning staff; and select, supervise, train, and evaluate professional, technical, and clerical staff.
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 Develops and standardizes procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to their Director or Deputy Director.
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 Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department.
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 Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.
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 Develop and implement the department or division&rsquo;s goals, objectives, policies and priorities.
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 Assist in preparing budgets; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year's increases and budgets to be carried forward.
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 Serve as City liaison and maintain strategic professional business alliances with the public, local businesses, and contractors, maintaining regular communications about new programs and changes to existing programs.
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 Perform related work duties as required.
 
 
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 </ul>
 
 Example Of Essential Functions When Assigned To
 
 
 
 Housing
 
 
 <ul>
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 Plan, organize, and direct housing activities, including the development and long-term requirements of affordable housing for rent or ownership, homebuyer assistance programs, property acquisition, rehabilitation programs, and management of Housing assets.
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 Develop and implement Housing Department work plans; assign work activities, projects. and programs; monitor workflows; and review and evaluate work products, methods, and procedures.
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 Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the Department.
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 Prepare, implement, and track Affordable Housing Agreements and other agreements in accordance with Federal, State, and local agency policies and requirements.
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 Manage affordable housing construction projects; ensure compliance with development agreements; and monitor completion deadlines and long-term compliance throughout the term of the agreements.
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 Manage the acquisition of properties, including required public hearings and legal notices.
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 Develop comprehensive marketing programs for affordable housing services; and prepare and distribute marketing materials.
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 Oversee staff assistance to the Mobile Home Park Rent Control Board; assist with preparing reports and studies; and provide technical information to the Board.
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 Monitor the City of Palmdale&rsquo;s Homeless Plan, and work with various service providers and community organizations to develop and implement goals, objectives, and methods to end homelessness in the community, including the use of County Measure A or other funding.
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 Present recommendations to the Director, City Council, and Housing Authority Board members.
 
 
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 </ul>
 
 Qualifications
 
 
 
 
 Knowledge of:
 
 
 
 <ul>
 <li>
 Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
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 Principles and practices of budget development and administration.
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 Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
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 Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area.
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 Contract management practices in a public agency setting.
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 Applicable Federal, State, and local laws, codes, and regulations.
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 General principles of risk management related to the functions of the assigned area.
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 Record keeping principles and procedures.
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 Modern office practices, methods, and computer equipment and applications related to work.
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 English usage, grammar, spelling, vocabulary, and punctuation.
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 Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
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 Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
 
 
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 </ul>
 
 Ability To
 
 
 
 <ul>
 <li>
 Recommend and implement goals, objectives, and practices for providing effective and efficient services.
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 Plan, organize, assign, review, and evaluate the work of staff, and train staff in work procedures.
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 Evaluate and develop improvements in operations, procedures, policies, or methods.
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 Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
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 Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
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 Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
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 Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
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 Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.
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 Operate modern office equipment, including computer equipment and specialized software applications programs.
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 Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
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 Make sound, independent decisions within established policy and procedural guidelines.
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 Use English effectively to communicate in person, over the telephone, and in writing; make effective presentations before the public, commissions, and City Council.
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 Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
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 Maintain confidentiality of sensitive information.
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 Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
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 Provide quality customer service.
 
 
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 </ul>
 
 Education And Experience
 
 
 
 
 Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
 
 
 
 
 Experience
 
 
 
 Five years of increasingly responsible experience in an applicable field, including three years of experience in a supervisory or management capacity.
 
 
 
 Education
 
 
 
 A Bachelor's Degree from an accredited college or university with major coursework in a related field.
 
 
 
 Licenses/Certifications/Other Requirements
 
 
 
 <ul>
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 Possession of or ability to obtain and maintain a valid California driver's license, or the ability to use alternative transportation methods to perform the essential duties of the position.
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 Possession of a valid California driver's license by the time of appointment is required for assignments in certain departments, including Economic and Community Development, Housing, Parks and Recreation, Public Safety, and Public Works.
 
 
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 </ul>
 
 Working Conditions
 
 
 
 
 Physical Demands:
 
 
 
 
 Mobility
 
 : frequent use of a keyboard; frequent walking, standing, and sitting for long periods of time; occasional climbing, bending, and squatting.
 
 
 
 Lifting
 
 : frequently up to 10 pounds; occasionally up to 40 pounds.
 
 
 
 Vision
 
 : constant use of overall vision; frequent reading and close-up work; occasional color and depth vision.
 
 
 
 Dexterity
 
 : frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.
 
 
 
 Work Environment:
 
 Work is performed in a typical temperature-controlled office environment, subject to typical office noise.
 
 
 Incumbents in these classes may be required to work during irregular business hours and travel on an occasional basis.
 
 
 Revised:November 25, 2025
 
 
 FLSA:Overtime Exempt
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Manager I/II- Housing

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Manager I/II- Housing