Qureos Mentor

City of Rockdale

The Civic Engagement Coordinator position reports directly to the HR Director and will support the efforts of the City of Rockdale and the Rockdale Municipal Development District (RMDD). This role will lead community outreach and communication efforts, including coordinating volunteer projects and efforts. This role will facilitate efforts with other organizations for the production of assorted community events and festivals. It is also expected that this position will produce at least one annual community event.Essential Duties and ResponsibilitiesDescription of Work Avg % TimeCommunity Event Coordination and Production 35%Serve as support role for other community events &ndash; Develop relationships with other community organizations that produce events. Serve as liaison and supporting function. 10%Event production &ndash; Plan, organize, and execute city events, including community gatherings and festivals. This may involve managing logistics, coordinating with vendors, promoting the event, and managing the event budget. 25%Marketing and Communications 35%Creation and execution of City marketing plan and campaigns &ndash; plan, create, and execute marketing campaigns to promote city programs, services, events, and initiatives. Ensure consistent identity and messaging across all communication channels. 10%Website content creation &ndash; Review and adjust content on City website. This will involve creating content to ensure accuracy, clarity, and adherence to brand guidelines. Update website with appropriate content to inform the public of happenings and conform to legal requirements. 10%Social media content creation and engagement &ndash; create engaging content for the City&rsquo;s social media platforms (Facebook, Instagram, YouTube, etc.). Engage with users on those platforms. 10%Press releases and public relations &ndash; Collaborate with various departments to ensure brand alignment. Create press releases, coordinate media interviews, manage public relations campaigns. 5%Volunteer Coordination 15%Volunteer program development and coordination &ndash; Work with city departments and community partners to identify volunteer needs and develop programs that align with city goals and priorities. This may involve planning events, coordinating schedules, and ensuring smooth program execution. 5%Volunteer recruitment and outreach &ndash; Develop and implement strategies to recruit volunteers for different community programs, projects, and public needs. This will involve community outreach, partnerships with local organizations, and utilizing online platforms to promote volunteer opportunities. 5%Volunteer recognition &ndash; Execute strategies to acknowledge and appreciate the contributions of volunteers, fostering a positive and supportive culture of community volunteerism. 5%Administration/Other 15%Professional development and training &ndash; Attend professional development opportunities; receive and maintain appropriate certifications. 5%Budget Management &ndash; Monitor and manage marketing and event budgets, ensuring efficient allocation of resources and adherence to budgetary constraints. 5%Collaboration &ndash; Work closely and build relationships with other city departments, community stakeholders, community service organizations, and external vendors. 5%Other - Other duties as assignedRequired Experience and AbilitiesThe Civic Engagement Coordinator position works closely with the Economic Development Director and City Manager to perform various critical functions. This position will serve as the chief contact between the municipal government and the community. This position will ensure that the city has a robust communication program to interact with the community so that residents and businesses understand what is going on in their city. This will be achieved by recreating the City&rsquo;s website, making it into one that is engaging, easy to use, and presents relevant information. The website will also serve as a marketing piece for the city. This position will work to create and issue press releases, informing the public of pertinent information. This position will also serve as a liaison with other community organizations to facilitate the execution of their community events. The position will plan and execute the City&rsquo;s new event program, meant to build social capital in Rockdale and grow the tourist economy. Finally, this position will leverage their local network to encourage volunteer and community service opportunities. Given the diverse nature of this position&rsquo;s job duties, it is incumbent that this position possesses a broad range of experiences across multiple settings.Knowledge, Skills, and AbilitiesKnowledge of:<ul><li>Applicable state laws, including but not limited to: The Open Records/Open Meetings Act; Records retention policy; Public Funds Investment Act (PFIA); Economic development laws in the Texas Local Government Code and Tax Code; Local purchasing policy.</li><li>Marketing and outreach best practices, including social media trends</li><li>City operations as it relates to event planning and execution</li><li>Event management technology platforms, including but not limited to event management software and online event registration</li><li>Modern office procedures, methods, and computer software including Microsoft Word, Excel, and Adobe Acrobat</li><li>Website platform maintenance</li></ul>Skill in:<ul><li>Planning, organizing, and managing multiple projects and tasks</li><li>Business communication</li><li>Content creation, including writing and visual content.</li><li>Effectively managing multiple tasks with specific deadlines</li></ul>Ability to:<ul><li>Work cooperatively with other City departments and community stakeholders</li><li>Motivate and inspire volunteers; foster a sense of teamwork and community</li><li>Effectively communicate with a diverse population, both orally and in writing</li><li>Identify and resolve issues proactively, make sound judgements under pressure, and adapt to changing circumstances</li><li>Work independently in the absence of direct supervision</li><li>Develop and manage a project budget</li><li>Establish and maintain cooperative working relationships with those involved in the mission of the RMDD including City officials, management staff, employees, and the general public</li><li>Pass a medical physical examination and drug test</li></ul>Minimum QualificationsExperience: At least one year of experience in business development, city planning, real estate, public relations, marketing, or a related field. Experience in the public sector and/or in any of these areas is preferred.Education:A bachelor&rsquo;s degree in marketing, business administration, public relations, public administration, communications or related field is required. Additional experience may be substituted for a degree.Physical Abilities and Job RequirementsThe physical demand described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The job may require work-related travel by personal vehicle and commercial transportation to participate in business-related meetings. Daily duties of the job will involve a reasonable amount of standing, sitting, lifting, driving, public speaking (mostly one-on-one), and computer use. Such activities will require sufficient manual dexterity, vision, mobility, clarity of speech, and hearing to effectively perform the duties and responsibilities of this position.Work hours for this position will generally be 8:00 am to 5:00 pm, Monday through Friday; however, some activities (Board and other meetings) will require occasional evening hours.Job Type: Full-timePay: $22.00 - $24.50 per hourExpected hours: No less than 40 per weekBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Civic Engagement Coordinator

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City of Rockdale

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Civic Engagement Coordinator