Qureos Mentor

City of Sioux Falls

At the City of Sioux Falls, we work each day to take care of today and ensure a better tomorrow for our community. Together with more than 1,400 passionate employees, we serve a thriving community of over 178,500 residents, united in our mission to make a positive impact. Our more than 200 career paths span various fields, from public safety and city planning to parks and recreation, engineering, and public health. Join us and help shape the future of Sioux Falls.

JOB
<br>Looking for a career with purpose? One where your work makes a difference, and your response to calls directly impacts the community you serve? If so, the role of Non-Emergency Communications Operator may be the perfect fit for you!! Starting Wage: $24.67 hourlyShift Differential: $.75 per hour, between 2:00pm-5:59am; seven days a week. Why Metro Communications? Robust Health and Wellness Benefits - You will have access to our live-in dog, Nena, that provides support to our team, a workout facility, wellness lab, and ample outdoor space for breaks. The Metro Communications team, and the City of Sioux Falls, offer employee well-being support, including EAP, chaplains, and peer support.Career Growth & Skill Development - At Metro, you can expect a stable job with career advancement opportunities such as Emergency Communications Operator, and leadership positions thereafter!!Paid Training Experience - We will serve you with a three-week paid on-the-job training program, and no experience is necessary.No state income tax (in South Dakota) Tentatively, we are planning on interviewing, and testing candidates, for pursuit of a Monday, July 27th, 2026 start date. Interested in a one-stop-shop of online resources for the agency? Email us at hrrecruiter@siouxfalls.gov to reach Ethan Beck, Talent Acquisition Coordinator, to be sent a link!!
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EXAMPLE OF DUTIES
<br>Perform technical work using computer and communication technology in the receipt and transmission of public safety communication services with established protocols.1. Answer a high volume of non-emergency calls, determine the type of response necessary, coordinate and relay information on all public safety requests.2. Quickly identify emergency or crisis situations requiring police, emergency medical services, and/or fire assistance and process the calls appropriately.3. Identify a caller’s request, work independently with the caller to ensure appropriate response, and route their call appropriately.4. Call back citizens, alarms companies, and other parties to notify them of service delays or gather additional information.5. Provide callers responses to inquiries or complaints through research on various government or city resources.6. Prepare and maintain accurate records, telephone calls, resource files, and information systems.7. Operate electronic devices and computer equipment in the processing and updating of information utilizing various database systems.8. Serve as a relevant member of the team: participate actively in meetings; provide pertinent program feedback; make recommendations for improvement when identified; collaborate and/or innovate to identify and recommend new opportunities, policies and/or procedures; identify and address barriers to ensure success; mentor and support peers to be successful.9. Perform training responsibilities as assigned.10. Perform other such duties and functions as are necessary or incidental to the proper performance of this position.
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SUPPLEMENTAL INFORMATION
<br>Ability to rapidly acquire working knowledge of approved principles, practices, and procedures of communication dispatch work.Ability to learn, apply and maintain Emergency Medical Dispatch (EMD)/ Medical Priority Dispatch (MPDS) protocols.Ability to communicate effectively, both orally and in writing, to a variety of audiences.Ability to prioritize and multi-task.Ability to make sound decisions using all available information.Ability to accomplish tasks while working under stress.Ability to read maps.Ability to develop and maintain cooperative working relationships with co-workers and citizens.Ability to maintain the quality of work and the confidentiality and integrity of the Metro Communications team.

Metro Non-Emergency Communications Operator

<div><p><b>HIRING RANGE DOQ</b> $20.60 - $22.11 hourly</p><div>
</div><p><b>DEADLINE FOR FILING: </b>Position will be posted until filled. Hiring managers will actively review applications, schedule interviews, and hire candidates as they see fit.
</p><div></div><div><b>JOB SUMMARY
</b></div><p>Communications and Culture at the City of Sioux Falls is seeking a PT Graphic Designer to help our team connect, inform, and engage with the community. The team provides strategic communications and operational support to all City departments, and we need a designer to help visualize those efforts with clear, informative, and modern design that aligns with our brand standards.</p><p>
</p><p>Every day, City employees work together to shape the future of our community, and the Communications team documents and amplifies those stories. An ideal candidate for the PT Graphic Designer position wants to meaningfully contribute to Sioux Falls using their design skills. If you enjoy visual storytelling and want to make a difference in how we connect with the community, this role is for you!
</p><div></div><div><b>QUALIFICATIONS AND SKILLS</b></div><p>
Graduation from high school or GED certification with a minimum of three (3) years&rsquo;
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post-secondary education and/or experience in word processing, graphic design/graphic arts; or any such combination of education, experience, and training as may be acceptable to the hiring authority.<br>
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#hc227313</div>

Part Time Graphic Designer

Join City of Sioux Falls and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

City of Sioux Falls

About Company

Metro Non-Emergency Communications Operator

Part Time Graphic Designer