Qureos Mentor

City of Springfield, MA

<div><div><div><h2 class="jobSectionHeader"><b>Position Purpose/Summary</b></h2></div>
<p></p><div><div>Responsible for ensuring that all bank accounts, investments, cash books and general ledger are reconciled in a timely manner in order to ensure accurate cash flow reports. The Treasury Analyst will also be responsible for tax certification and tax title work. Work is performed under general direction from the Assistant Treasurer. Supervision is exercised over clerical assistants.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Reconciles bank/investment accounts to the cash book/general ledger on a monthly basis. Books interests/credit refunds for bank accounts and enters journal entries for internal bank transfers and adjustments/corrections.</li>
<li>Researches all outstanding reconciliation items and compiles sufficient documentation for adjustments and corrections. Assures transactions that are absent from the book will be recorded and any errors will be corrected in Munis and in the bank accounts.</li>
<li>Processes bounced checks, reverses receipts, notifies the related department and customers/taxpayers, and collects replacement payment from the maker.</li>
<li>Maintains reconciled bank statements, outstanding check lists, reconciliation reports and supporting documents for management review and for year-end audit.</li>
<li>Perform tax certifications requested by other departments on a timely basis to ensure payment of all monies due the City without unnecessary delays to City services.</li>
<li>Applies Tax Title payments.</li>
<li>Provides customer services to the city residents/taxpayers in relation to tax title accounts, bounced checks and other inquiries.</li>
<li>Verifies and processes departmental receipts in Munis. Prepares daily cash deposit for pick-up by armored car. Applies tax title payments.</li>
<li>Performs related work as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities</b></h2></div>
<p></p><div><ul><li>Knowledge of department programs, functions, operations, policies and procedures with respect to work performed.</li>
<li>Knowledge of rules, regulations, laws, and ordinances governing the work performed.</li>
<li>Knowledge of modern office practices, procedures and equipment.</li>
<li>Considerable knowledge of the principles and practices of modern office management and supervision.</li>
<li>Working knowledge of administrative analysis and research and the preparation of administrative reports.</li>
<li>Considerable knowledge, as required, of municipal bookkeeping.</li>
<li>Considerable general knowledge of the organization, programs, functions and interrelationship of the various municipal departments.</li>
<li>Working knowledge of the principles and practices of the fundamentals of modern municipal administration, including budgetary and fiscal practices as required.</li>
<li>Ability to carry out general and special studies and assignments requiring the organization of material and development of work methods in areas where no standardized procedures exist.</li>
<li>Ability to assemble, evaluate, develop and analyze data in specialized administrative and clerical areas and to make recommendation affecting policies and procedures based on this work.</li>
<li>Ability to develop, lay out, install and revise departmental clerical procedures and operations.</li>
<li>Ability to plan, assign, supervise and review the work of subordinates.</li>
<li>Ability to make independent work decisions in accordance with governing policy, law, rules and regulations.</li>
<li>Ability to interpret departmental rules, regulations, policies and the law under which it operates, to subordinates and the general public.</li>
<li>Ability to enforce rules and regulations, firmly, tactfully and impartially.</li>
<li>Ability to independently compose departmental correspondence based on precedent, brief notations, or general instructions.</li>
<li>Ability to maintain clerical records, and to make computations and tabulations of considerable complexity and to make reports based on this work.</li>
<li>Ability to establish and maintain effective working relationships with administrative officials, subordinates and the general public.</li>
<li>Ability to express oneself clearly and concisely, orally and in writing.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education and Experience</b></h2></div>
<p></p><div><ul><li>Bachelor&rsquo;s degree in finance or related field.</li><li>
Experience with municipal accounting and bank reconciliation.</li><li>
Three years of supervisory preferred.</li></ul></div></div></div><p></p>
<br><div></div><div><div><div><p><b>NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements. </b><br>
<br>
<b>Medical/Dental/ Vision</b><br>
75% City Subsidized<br>
All health insurance plans include Dental and Vision<br>
<br>
<b>Retirement</b><br>
Available to employees working 20+ hours per week<br>
<br>
<b>Paid Vacation</b><br>
Bargaining unit positions are subject to contractual obligations.<br>
<br>
<b>Paid Holidays</b><br>
All City employees receive 11 paid holidays per year.<br>
<br>
<b>Paid Sick Time</b><br>
Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Unused sick days can be rolled over to subsequent calendar years. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.<br>
<br>
<b>Paid Personal Days</b><br>
Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.<br>
<br>
<b>Family Medical Leave Act (FMLA)</b><br>
A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.<br>
<br>
<b>Training</b><br>
On the job and instructor led courses available<br>
<br>
<b>Employee Assistance Program</b><br>
Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.<br>
<br>
<b>Direct Deposit</b><br>
Easy, convenient, and free!</p></div></div></div>

Treasury Analyst

<div><div><div><h2 class="jobSectionHeader"><b>Position Purpose/Summary</b></h2></div>
<p></p><div><div>Responsible for assisting the Branch Manager in the everyday functioning of the library. This includes personnel, public interaction, programming, facility management and administrative duties. Work is performed with latitude in the exercise of independent initiative and judgment in accordance with accepted professional practices and within the policies and directives by the Branch Manager. Supervision is exercised, directly or through subordinates, over all Branch library employees.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Responsible for staff and volunteer supervision and training.</li>
<li>Oversees collection development for both children&rsquo;s and adults.</li>
<li>Manages the reference and public service areas.</li>
<li>Responsible for programming for children, young adults and adults (i.e. planning, preparation and implementation).</li>
<li>Responsible for library/community development; attends community and attend library meetings.</li>
<li>Oversees supervision of building and reporting facility problems.</li>
<li>Performs related work as required.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities</b></h2></div>
<p></p><div><ul><li>Knowledge of all areas of public library operations.</li>
<li>Knowledge of long-range planning, implementing, and evaluating library services and programs, and planning and monitoring budgets.</li>
<li>Knowledge of leadership, management and human resources principles.</li>
<li>Knowledge of the planning, developing, implementing, and evaluating the goals and objectives, programs, policies, budgets and capital projects of a municipal library system.</li>
<li>Extensive knowledge of the philosophy, objectives, principles, methods, and techniques of modern professional municipal library administration.</li>
<li>Extensive knowledge of the formulation and administration of budgeting procedures.</li>
<li>Extensive knowledge of the function, design, operation and maintenance of a municipal library system.</li>
<li>Thorough knowledge of community needs and problems related to public libraries.</li>
<li>Working knowledge of library technology.</li>
<li>Ability to interpret and apply library policy.</li>
<li>Ability to manage projects, particularly capital projects.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education and Experience</b></h2></div>
<p></p><div><ul><li>Bachelor&rsquo;s degree and completion of an American Library Association accredited Master of Library Science.</li><li>
A minimum of three years of progressive professional library experience.</li></ul></div></div></div><p></p>
<br><div></div><div><div><div><p><b>NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements. </b><br>
<br>
<b>Medical/Dental/ Vision</b><br>
75% City Subsidized<br>
All health insurance plans include Dental and Vision<br>
<br>
<b>Retirement</b><br>
Available to employees working 20+ hours per week<br>
<br>
<b>Paid Vacation</b><br>
Bargaining unit positions are subject to contractual obligations.<br>
<br>
<b>Paid Holidays</b><br>
All City employees receive 11 paid holidays per year.<br>
<br>
<b>Paid Sick Time</b><br>
Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Unused sick days can be rolled over to subsequent calendar years. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.<br>
<br>
<b>Paid Personal Days</b><br>
Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.<br>
<br>
<b>Family Medical Leave Act (FMLA)</b><br>
A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.<br>
<br>
<b>Training</b><br>
On the job and instructor led courses available<br>
<br>
<b>Employee Assistance Program</b><br>
Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.<br>
<br>
<b>Direct Deposit</b><br>
Easy, convenient, and free!</p></div></div></div>

Branch Supervisor

<div><div><div><h2 class="jobSectionHeader"><b>Position Purpose/Summary</b></h2></div>
<p></p><div><div>Responsible for shelving and retrieving materials and maintaining the correct order and neatness of library collections. Works also involves preparing materials for shipment through the delivery system and maintaining shipment logs. Work is performed under the direction of the Manager of Borrower's Services. May exercise technical guidance over employees as directed.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Re-shelves all library materials.
</li><li>Maintains the correct order and neatness of the collections.
</li><li>Prepares materials for shipment through the delivery systems.
</li><li>Sweeps and does general cleanup of book shelves, tables and library area.
</li><li>Performs other related duties as assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities</b></h2></div>
<p></p><div><ul><li>Ability to interact successfully with staff and the public.
</li><li>Ability to understand and follow oral and written instructions.
</li><li>Knowledge of public library policy, services, and practices.
</li><li>Ability to work occasional nights and weekends.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education and Experience</b></h2></div>
<div><p>High school diploma or equivalent.</p></div></div></div>
<br><div></div><div><div><div><p><b>NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements. </b><br>
<br>
<b>Medical/Dental/ Vision</b><br>
75% City Subsidized<br>
All health insurance plans include Dental and Vision<br>
<br>
<b>Retirement</b><br>
Available to employees working 20+ hours per week<br>
<br>
<b>Paid Vacation</b><br>
Bargaining unit positions are subject to contractual obligations.<br>
<br>
<b>Paid Holidays</b><br>
All City employees receive 11 paid holidays per year.<br>
<br>
<b>Paid Sick Time</b><br>
Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Unused sick days can be rolled over to subsequent calendar years. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.<br>
<br>
<b>Paid Personal Days</b><br>
Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.<br>
<br>
<b>Family Medical Leave Act (FMLA)</b><br>
A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.<br>
<br>
<b>Training</b><br>
On the job and instructor led courses available<br>
<br>
<b>Employee Assistance Program</b><br>
Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.<br>
<br>
<b>Direct Deposit</b><br>
Easy, convenient, and free!</p></div></div></div>

Library Senior Page

<div><div><div><h2 class="jobSectionHeader"><b>Position Purpose/Summary</b></h2></div>
<p></p><div><p>Pursuant to the Local Consumer Program Statutory Guidelines of the Massachusetts Attorney General's Office (hereinafter &quot;AGO&quot;), the Case Manager-Mediator's job description is as follows:</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<p></p><div><ul><li>Strict adherence to the AGO&rsquo;s guidelines in the administration, processing and mediation of consumer complaints while maintaining confidentiality</li><li>
Conduct research and understand applicable AGO consumer protection regulations and established guidelines</li><li>
Identify issues and gather facts and documents in support of complaints for intake, assessment and resolution</li><li>
Manage and prioritize assigned caseload, some of which may be time sensitive</li><li>
Actively review assigned cases and stay engaged with involved parties</li><li>
Serve as a neutral facilitator while advocating for the consumer in a clear and concise manner</li><li>
Keep accurate and up-to-date notes on assigned cases on the AGO&rsquo;s portal</li><li>
Screen calls to provide accurate consumer education, answer questions, and make an informed assessment whether a complaint of referral to appropriate government agencies is appropriate</li><li>
Provide explanation, instruction, support, and/or assistance to consumers with filing of electronic complaints with the AGO</li><li>
Prepare draft letters to consumers and respondents/businesses for Director&rsquo;s approval</li><li>
Review and discuss assigned cases with Director on a weekly basis for further action, recommendations and suggestions</li><li>
Screen and upload incoming mail and email to assigned case file</li><li>
Scan and upload documents to related cases on the AGO&rsquo;s portal</li><li>
Assist Director and participate in outreach work throughout coverage area at schools, colleges, civic organizations, etc., including but not limited to: presentations, workshops, panel guest and educational forums, which may include evenings and weekends.</li><li>
Prepare, gather, copy and collate of materials in preparation for scheduled outreach events</li><li>
Assist Director with caseload, some complex in nature or time-sensitive</li><li>
Read and stay current with legislative changes to consumer protection regulations</li><li>
Attend or participate in AGO&rsquo;s meetings, telephone conferences and trainings</li><li>
Keep monthly and yearly statistics of cases for Director&rsquo;s reporting to the AGO</li><li>
Maintain inventory of office supplies</li><li>
Review, open and process new complaints in the Director&rsquo;s absence</li><li>
Supervise interns and volunteers in Director&rsquo;s absence.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills, and Abilities</b></h2></div>
<p></p><div><ul><li>Knowledge of state and federal consumer protection regulations.</li><li>
Ability to express oneself clearly and concisely, both orally and in writing.</li><li>
Clear and courteous communication skills.</li><li>
Excellent organizational and multi-tasking skills.</li><li>
Ability to maintain clear and accurate records.</li><li>
Extensive knowledge of social, cultural, and recreational needs of the assigned population.</li><li>
Knowledge of federal, state, and local resources.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Education and Experience</b></h2></div>
<p></p><div><ul><li>Associates Degree, paralegal studies preferred.</li><li>
One to three years of experience working with public, preferably in consumer advocacy or conflict resolution work.</li><li>
Experience with mediation or conflict resolution preferred.</li></ul></div></div></div><p></p>
<br><div></div><div><div><div><p><b>NOTICE: The following benefits are contingent upon hours worked and bargaining vs. non-bargaining agreements. </b><br>
<br>
<b>Medical/Dental/ Vision</b><br>
75% City Subsidized<br>
All health insurance plans include Dental and Vision<br>
<br>
<b>Retirement</b><br>
Available to employees working 20+ hours per week<br>
<br>
<b>Paid Vacation</b><br>
Bargaining unit positions are subject to contractual obligations.<br>
<br>
<b>Paid Holidays</b><br>
All City employees receive 11 paid holidays per year.<br>
<br>
<b>Paid Sick Time</b><br>
Full time employees are immediately eligible to begin accruing 1 1/4 days per month which can be taken after 6 months of service. Unused sick days can be rolled over to subsequent calendar years. Supplemental Long Term and Short disability coverage is available to employees at the employee cost.<br>
<br>
<b>Paid Personal Days</b><br>
Use up to 3 of your accrued sick days as Personal days. Personal days cannot be rolled over into the next calendar year.<br>
<br>
<b>Family Medical Leave Act (FMLA)</b><br>
A means for eligible employees to balance work and family responsibilities by taking unpaid leave for authorized reasons.<br>
<br>
<b>Training</b><br>
On the job and instructor led courses available<br>
<br>
<b>Employee Assistance Program</b><br>
Free, confidential and personal assistance to employees and their families to resolve issues that affect their personal lives as well as job performance.<br>
<br>
<b>Direct Deposit</b><br>
Easy, convenient, and free!</p></div></div></div>

Case Manager- Mediator

Join City of Springfield, MA and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

City of Springfield, MA

About Company

Treasury Analyst

Branch Supervisor

Library Senior Page

Case Manager- Mediator