Qureos Mentor

City of Tuscaloosa

<div><div><div><h2 class="jobSectionHeader"><b>Summary</b></h2></div>
<div><p>The purpose of this classification is to provide administrative, clerical, and customer service support for the Human Resources Department.</p></div>
<div><h2 class="jobSectionHeader"><b>Essential Functions</b></h2></div>
<div><p>The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position.<br>
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Greets visitors and/or customers and ascertains nature of business; announces arrival for scheduled appointment; assists customers, answers general questions, and directs visitors to appropriate person, department, or official.<br>
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Reviews and verifies initial first report of injury claims for workers' compensation; creates and maintains medical and workers' compensation files.<br>
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Processes and assists employees with workers' compensation claim forms, documentation related to benefits retirement, leaves, commercial driver's license, job applications, and related billings and/or payments.<br>
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Compiles and/or tracks administrative data pertaining to insurance claims, leaves, and wage and salary information; conducts research; prepares and/or generates related reports and forms.<br>
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Maintains strict confidentiality of all personnel actions, information, discussions and related information pertinent to the activities/operations of the Human Resource Department.<br>
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Reviews correspondence, bills, forms, reports, and related documents for accuracy and completeness.<br>
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Prepares correspondence, forms, reports, and bills via computer; maintains employee database and computerized Human Resources Information System.<br>
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Schedules drug testing and physicals for new applicants and processes related payments; receives results of drug/physical testing; advises supervisor of results.<br>
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Conducts orientation of new employees, including enrollment in benefit and medical plans.<br>
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Processes and distributes mail.<br>
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Answers the telephone and screens incoming calls; responds to inquires, complaints, and concerns; takes and receives messages and routes to appropriate staff, and conducts telephone inquires to verify information.<br>
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Compiles and/or tracks administrative data pertaining to departmental operations; performs research; prepares or generates reports; maintains records.<br>
Reviews correspondence, forms, reports, and related documents for accuracy.<br>
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Prepares correspondence, forms, reports, and bills via computer.<br>
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Performs data entry function on computer system, assists in maintaining employee database.<br>
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Processes incoming employment applications; screens and distributes; verifies previous employment by applicants.<br>
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Maintains official records related to the Personnel Board, Police and Fire Pension Board, City Council Committees, employee personnel files, recruitment, selection, examinations, testing, appeals, certifications and other related files.<br>
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Coordinates scheduling for interviews, test taking, and licensing; facilitates and assists in the administration of employment and promotional exams.<br>
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Recommends policies and procedures that guide and support the provision of quality services by the Human Resources Department.<br>
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Incorporates continuous quality improvement principles in day to day activities.<br>
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Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.<br>
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Must meet regular attendance requirements.<br>
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Must be able to maintain good interpersonal relationships with staff, co-workers, and managers<br>
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Performs other related duties as required.</p></div>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p>High school diploma or GED required; one year of administrative, clerical, customer service, or secretarial experience preferably in human resources or a related field. Must possess and maintain a valid driver's license.</p></div>
<div><h2 class="jobSectionHeader"><b>Minimum Requirements to Perform Essential Job Functions</b></h2></div>
<div><p>The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position.<br>
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PHYSICAL REQUIREMENTS: Must be able to operate a variety of automated office equipment including fax and photocopy machines, computers, typewriters and telephones. Physical demand requirements are at levels of those for light work.<br>
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DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include reports; checklists, and forms.<br>
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INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange administrative information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with the general public.<br>
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LANGUAGE ABILITY: Requires ability to read a variety of administrative documentation, directions, instructions, and methods and procedures. Requires the ability to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.<br>
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INTELLIGENCE: Requires the ability to learn and understand relatively simple informational principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation.<br>
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VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions.<br>
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NUMERICAL APTITUDE: Requires the ability to add and subtract.<br>
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FORM/SPATIAL APTITUDE: Requires the ability to visually inspect items for proper length, width, and shape using job related equipment which may include standard measuring and recording devices.<br>
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MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office equipment.<br>
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MANUAL DEXTERITY: Requires the ability to handle a variety of items, automated office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting motion or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.<br>
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COLOR DIFFERENTIATION: May require the ability to discern color.<br>
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INTERPERSONAL TEMPERAMENT: Requires the ability to deal with and relate to people beyond giving and receiving instructions. Must be able to adapt to and perform under minimal stress when confronted with an emergency.<br>
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PHYSICAL COMMUNICATION: Requires the ability to talk, express, or exchange ideas by means of spoken words and/or hear and perceive nature of sounds by ear.</p></div></div></div>
<br><div></div><div><div><div><p>The City of Tuscaloosa offers a comprehensive benefits package to full-time permanent employees that includes retirement, vacation and illness leave, paid holidays, medical and dental insurance, flexible spending account, life insurance, and other supplemental insurances and deferred retirement saving plans. <br>
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For a more detailed overview of our benefits package, please visit the Employee Benefits Summary within our website or contact the Human Resource Department at (205) 248-5230.</p></div></div></div>

Human Resources Specialist

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City of Tuscaloosa

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Human Resources Specialist