Qureos Mentor

City of West Jordan

<div>The current schedule for this position includes four 10-hour shifts, 7:00am-6:00pm (day off to be determined) as well as rotating on-call assignment. 
 
SUMMARY
Under the direction of the City Prosecutor, to assist victims and witnesses of all crime categories: to assess needs, provide information, and make appropriate referrals and services; to act as a liaison for victims between law enforcement, prosecution, and other agencies; to recruit, train, and supervise volunteers; and to provide staff support related to assigned cases. 
SUPERVISION EXERCISED
Exercises direct supervision over all Victim Advocates and volunteers. 
ESSENTIAL DUTIES<ul><li>
Provide crisis interventions for victims of violent crimes; provide needs assessment from information obtained through client intake documentation, client interview, and information gathered in the initial background histories; evaluate needs and make appropriate referrals for counseling, housing, shelter, legal assistance, and other services as needed.</li><li>
Assist victim in obtaining protective orders; and assist in filing victim reparation forms, victim/witness statements, medical release forms and other documentation pertinent to cases.</li><li>
Follow up on all assigned cases.</li><li>
Attend appropriate court proceedings to support victims; make necessary arrangements for non-English speaking participants; accommodate hearing impaired and other disabilities, monitor court activity; inform victim/witness of court dates and any changes.</li><li>
Assist to recruit volunteers for the Victim Assistance Program; schedule volunteers' shifts and assignments.</li><li>
Supervise workload and schedule shifts and assignments.</li><li>
Develop and follow standard operating procedures for the Victim Advocate Program.</li><li>
Assist to develop and conduct volunteer training; develop incentives and recognition programs for volunteers; and develop forms and necessary documents to maintain volunteers' personnel records.</li><li>
Coordinate support efforts and information with local battered women shelters.</li><li>
Assist in managing assigned cases of victims and witnesses including detailed documentation and appropriate statistical database information</li><li>
Transport victims to court and attend domestic violence court as needed.</li><li>
Ensure that all grants and reports are submitted to the Utah Office for Victims of Crime; and that any required reports are submitted to City Administration and the City Council.</li><li>
Perform other related duties and responsibilities as assigned.</li></ul>
MINIMUM QUALIFICATIONS
Education: Equivalent to a high school diploma or GED.
Experience: Four (4) years of experience as a Victim Advocate or equivalent related social services position providing a variety of support services for victims of crimes.
Certifications/Licenses:<ul><li>
Valid Utah Driver's License.</li><li>
Possession of, or ability to obtain, Victim Assistance Program training course (40 hours) certificate within six months of employment.</li><li>
Ability to obtain and maintain Utah Criminal Justice Information System (UCJIS) Certification through the Bureau of Criminal Identification (BCI)</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:<ul><li>
Domestic violence issues, judicial processes, and resources for victims of crimes.</li><li>
Office management principles.</li><li>
Principles of supervision and training.</li><li>
Pertinent federal, state, and local laws, codes, and regulations including administrative and departmental policies and procedures.</li><li>
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.</li><li>
Modern office procedures, methods, and equipment including computer equipment and applicable software programs.</li><li>
English usage, spelling, vocabulary, grammar, and punctuation.</li><li>
Principles and practices of business letter writing.</li><li>
Principles and procedures of record keeping.</li><li>
Principles and techniques used in dealing with the public.</li><li>
Word processing methods, techniques and programs including spreadsheet and database applications.</li><li>
Safe driving principles and practices.</li></ul>
Skill with:<ul><li>
Operating modern office equipment including computer equipment and software.</li><li>
Typing at minimum of 50 words per minute.</li><li>
Operating a motor vehicle safely.</li></ul>
Ability to:<ul><li>
Interpret and apply pertinent Federal, State, and local laws, codes and regulations, including administrative and departmental policies and procedures.</li><li>
Read, understand, apply, and explain technical victim assistance policies and procedural requirements.</li><li>
Perform responsible and difficult work involving the use of independent judgment and personal initiative.</li><li>
Work under limited supervision within a broad framework of standard policies and procedures.</li><li>
Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.</li><li>
Respond to questions from the public and City personnel regarding policies and procedures.</li><li>
Work cooperatively with other departments, divisions, City officials, and outside agencies.</li><li>
Analyze situations carefully and adopt effective courses of action.</li><li>
Maintain confidential data and information.</li><li>
Independently prepare correspondence and memoranda.</li><li>
Assist to provide supervision and training to assigned staff.</li><li>
Plan and organize work to meet schedules and timelines.</li><li>
Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.</li><li>
Communicate clearly and concisely, both orally and in writing.</li><li>
Establish, maintain, and foster positive and harmonious working relationships with Victim Assistance Program employees, volunteers, and others contacted in the course of work.</li></ul> 
WORKING CONDITIONS AND PHYSICAL DEMANDS<ul><li>
Work in a standard office environment which includes reaching, bending, sitting, standing, talking, hearing, and listening.</li><li>
Ability to travel to different sites and locations.
</li><li>Considerable exposure to stressful situations, including potentially hostile environments at times.
</li><li>May include non-traditional working hours, including occasional evenings, weekends, and holidays as scheduled, and being &quot;on call&quot; for approximately one week out of every three-week period (and backing up other &quot;on call&quot; employees as needed).</li></ul></div>

Victim Advocate Assistance Coordinator

<div>CLOSING DATE: December 10, 2025
SCHEDULE: 8:00am - 5:00pm, Monday - Friday
SUMMARY
Under direction of the HR Manager, performs administration support, and coordination of duties related to scheduling, performance reviews, record keeping, orientation, and onboarding/offboarding. As directed, coordinates assigned HR administrative processes, procedures, and programs. Provides responsible general HR assistance to employees. 
SUPERVISION EXERCISED
None. 
ESSENTIAL DUTIES<ul><li>
Assist with the recruiting process by coordinating and scheduling interviews, preparing interview packets, and overseeing administrative documentation as required.</li><li>
Provide support with employee onboarding and offboarding; assist in the completion and tracking of all necessary new hire and exiting paperwork, coordinate with various departments, and conduct orientation sessions for new hires</li><li>
Manage and update employee records, ensuring confidentiality and accuracy.
</li><li>Organize random drug and alcohol testing coordination for the City.</li><li>
Process the new hire and annual drivers' license verification process.</li><li>
Maintain the HRIS administration, data entry, and auditing as requested.</li><li>
Process HR invoices, mail, and packages; and order HR supplies.</li><li>
Prepare, print, and maintain employee access badges.</li><li>
Act as a point of contact for employees' HR-related queries, providing guidance on policies, procedures, and resolving routine employee issues.</li><li>
Respond to employment verifications and other external inquiries.</li><li>
Direct GRAMA requests for the HR Division in coordination with the HR Manager.</li><li>
Support the HR Manager with the city-wide training as directed; schedule online and in-person training, and track progress as requested.</li><li>
Serve as a liaison with employees, public and private organizations, community groups, and other organizations; provide information and assistance regarding human resources programs and services; and receive and direct complaints and questions relating to human resources.</li><li>
Perform other related duties and responsibilities as assigned.</li></ul> 
MINIMUM QUALIFICATIONS
Education: Associate degree with major course work in human resources or related field. Directly related work experience may be substituted for education on a year-for-year basis.
Experience: One-year human resources experience including HR cross-functional experience in one or more of the following areas: recruitment and selection, benefits, compensation, employee training, and/or employee relations. HR working experience in municipality a plus. Computer proficiency in MS Office and HRIS systems.
Certifications/Licenses:<ul><li>
Valid Utah Driver's License</li></ul> 
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:<ul><li>
HR laws and regulations.</li><li>
Pertinent federal, state, and local laws, codes, and regulations including administrative and departmental policies and procedures.</li><li>
Principles and practices of performance evaluation, training, and staff development.</li><li>
Project management principles and concepts.</li><li>
Research and reporting methods, techniques, and procedures.</li><li>
Modern office practices, methods, and computer equipment.</li><li>
Principles and procedures of statistical and administrative record keeping.</li></ul>
Skill with:<ul><li>
Operating office equipment including computer equipment and software.</li><li>
Operating a motor vehicle safely.</li></ul>
Ability to:<ul><li>
Prepare research on a wide variety of human resources and administrative topics.</li><li>
Interpret and apply administrative and human resources policies and procedures.</li><li>
Independently perform the full range of responsible and difficult analytical and administrative work involving the use of independent judgment and personal initiative.</li><li>
Understand the organization and operation of the Human Resources Division and of outside agencies as necessary to assume assigned responsibilities.</li><li>
Communicate clearly and concisely, both orally and in writing.</li><li>
Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.</li></ul> 
WORKING CONDITIONS AND PHYSICAL DEMANDS
Work in a standard office environment which includes reaching, bending, sitting, standing, talking, hearing, and listening. Occasional travel to different sites and locations.</div>

Human Resources Technician

Join City of West Jordan and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

City of West Jordan

ABOUT_COMPANY

Victim Advocate Assistance Coordinator

Human Resources Technician