Qureos Mentor

Clarkson Eyecare

<div>SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.</li>
</ul><ul><li>Provide exceptional customer service during every patient encounter (in person or via phone).</li>
</ul><ul><li>Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.</li>
</ul><ul><li>Answer phones (both external and internal); assure prompt, courteous service at all times.</li>
</ul><ul><li>Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.</li>
</ul><ul><li>Double check insurance authorizations to ensure completion and build accurate flow sheets.</li>
</ul><ul><li>Check out patients and collect correct payments according to procedures.</li>
</ul><ul><li>Manage patient flow in the office and ensure communication to maximize efficiency and customer service.</li>
</ul><ul><li>Complete daily reconciliations / close day / countdown cash drawer.</li>
</ul><ul><li>Comply with all company policies and procedures, including HIPAA.</li>
</ul><ul><li>General office duties and cleaning to be assigned by the manager.</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred.</li>
</ul><ul><li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience</li>
</ul><ul><li>Favorable result on background check as required by state</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States</li>
</ul>
 EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>None</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.</div>

Front Office Specialist

<div><div>EyeCare Partners is the nation&rsquo;s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.</div>
SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.</li>
</ul><ul><li>Provide exceptional customer service during every patient encounter (in person or via phone).</li>
</ul><ul><li>Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.</li>
</ul><ul><li>Answer phones (both external and internal); assure prompt, courteous service at all times.</li>
</ul><ul><li>Practice urgency at all times with consideration to the patient&rsquo;s time, as well as doctor&rsquo;s time and schedule.</li>
</ul><ul><li>Double check insurance authorizations to ensure completion and build accurate flow sheets.</li>
</ul><ul><li>Check out patients and collect correct payments according to procedures.</li>
</ul><ul><li>Manage patient flow in the office and ensure communication to maximize efficiency and customer service.</li>
</ul><ul><li>Complete daily reconciliations / close day / countdown cash drawer.</li>
</ul><ul><li>Comply with all company policies and procedures, including HIPAA.</li>
</ul><ul><li>General office duties and cleaning to be assigned by the manager.</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred.</li>
</ul><ul><li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience</li>
</ul><ul><li>Favorable result on background check as required by state</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States</li>
</ul>
 EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>None</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

 EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.</div>

Front Office Specialist - bilingual required

<div>SUMMARY

 An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support</li>
</ul><ul><li>Determine patient wants and needs and selling to exceed their expectations</li>
</ul><ul><li>Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions</li>
</ul><ul><li>Able to operate the auto-lensometer and manual lensometer</li>
</ul><ul><li>Educate and recommend specific lenses, lens coatings and frames to suit patient needs</li>
</ul><ul><li>Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt</li>
</ul><ul><li>Dispense patient orders and repair and adjust patient frames</li>
</ul><ul><li>Dispense all glasses and/or contact lens orders using current process</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred.</li>
</ul><ul><li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience</li>
</ul><ul><li>Favorable result on background check as required by state</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States</li>
</ul>
 EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required.</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>ABO and NCLE certifications preferred but not required.</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</div>

Optical Technician / Optician

<div>SUMMARY

 An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered.

PAY
<ul>
<li>This role starts at $16/hr plus fantastic commission and bonus program!</li>
</ul>
 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support</li>
</ul><ul><li>Determine patient wants and needs and selling to exceed their expectations</li>
</ul><ul><li>Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions</li>
</ul><ul><li>Able to operate the auto-lensometer and manual lensometer</li>
</ul><ul><li>Educate and recommend specific lenses, lens coatings and frames to suit patient needs</li>
</ul><ul><li>Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt</li>
</ul><ul><li>Dispense patient orders and repair and adjust patient frames</li>
</ul><ul><li>Dispense all glasses and/or contact lens orders using current process</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Previous medical office experience preferred; previous ophthalmic experience strongly preferred.</li>
</ul><ul><li>Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience</li>
</ul><ul><li>Favorable result on background check as required by state</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States</li>
</ul>
 EDUCATION AND/OR EXPERIENCE
<ul>
<li>High school diploma or GED required.</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>ABO and NCLE certifications preferred but not required.</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
 If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

 NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.</div>

<div>SUMMARY

 An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients' medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician's License for states where required by the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES
<ul>
<li>Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).</li>
</ul><ul><li>Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.</li>
</ul><ul><li>Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.</li>
</ul><ul><li>Conduct performance reviews and compensation evaluations for the office team.</li>
</ul><ul><li>Exercise judgment and utilize tools to achieve revenue and EBITDA growth.</li>
</ul><ul><li>Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.</li>
</ul><ul><li>Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA &amp; OSHA requirements, hazardous material handling and waste disposal.</li>
</ul><ul><li>Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.</li>
</ul><ul><li>Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.</li>
</ul>
 QUALIFICATIONS
<ul>
<li>Industry related experience will be beneficial.</li>
</ul><ul><li>Mangement experience required</li>
</ul><ul><li>Favorable result on background check as required by state.</li>
</ul><ul><li>Must be able to provide proof of identity and right to work in the United States.</li>
</ul>
EDUCATION AND/OR EXPERIENCE
<ul>
<li>HSD or GED</li>
</ul><ul><li>ABO, NCLE, LDO could be preferred</li>
</ul>
 LICENSES AND CREDENTIALS
<ul>
<li>None</li>
</ul>
 SYSTEMS AND TECHNOLOGY
<ul>
<li>Proficient in Microsoft Excel, Word, PowerPoint, Outlook</li>
</ul>
 LOCATION
<ul>
<li>Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities</li>
</ul>
 PHYSICAL REQUIREMENTS
<ul>
<li>This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25&ndash;50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity&mdash;including color, depth, peripheral vision, and the ability to adjust focus&mdash;is required 100% of the time. Occasional driving or climbing may also be necessary.</li>
</ul>
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly &ndash; only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.</div>

Office Manager

Join Clarkson Eyecare and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Clarkson Eyecare

About Company

Front Office Specialist

Front Office Specialist - bilingual required

Optical Technician / Optician

Optical Technician / Optician

Optical Technician / Optician

Office Manager

Office Manager