Qureos Mentor

CLEAResult

CLEAResult is the largest provider of energy efficiency, energy transition, and energy sustainability services in North America. Since 2003, the company has focused on changing how people use energy, leading the transition to a sustainable, equitable, and carbon-neutral future. With a team of experts, CLEAResult collaborates with various partners to deliver technology and services that help businesses, governments, and residential customers reduce energy use and greenhouse gas emissions. Headquartered in Austin, Texas, CLEAResult employs over 2,700 people across more than 60 cities in the U.S. and Canada.

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 At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee &ndash; regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
 
 
 
 Additionally, You Will Enjoy
 
 
 
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 Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
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 401(k) with company match
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 Paid vacation, sick, personal and parental leave time
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 Paid Volunteer Time: giving back to our communities is important to us
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 Employee Recognition Program &ndash; convert your recognition points into gift cards
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 Employee Assistance Program &ndash; offers benefits to help you manage daily responsibilities
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 Access to on-demand training courses to advance further in your career
 
 
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 Job Description
 
 
 
 
 The position is remote and can be located anywhere in the US the job is posted.
 
 
 
 
 We're looking for a talented individual...
 
 
 
 To join us as a Processing Specialist I for Integrated Customer Services! In this remote role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.
 
 
 
 Responsibilities
 
 
 
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 Data entry and validation of energy rebate requests
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 Consistently meet outlined Key Performance Indicators (KPIs)
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 Contribute to process improvements in a team-based environment
 
 
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 Expectations
 
 
 
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 Maintain 90% or greater production standards, an accuracy rating of 99%, and minimize critical errors per month
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 Follow outlined standard operating procedures to ensure success
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 Maintain a high level of professionalism
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 Develop new skills for new programs and tasks to meet utilization goals set by Supervisor
 
 
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 Qualifications
 
 
 
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 Previous experience in data entry a plus
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 Resourceful and inquisitive with high energy
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 Strong organizational skills. Experience with Microsoft office applications a plus
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 Flexibility with schedule; split shifts may be required as needed Schedule may change with minimal notice. May be asked to work evenings and/or Saturdays a times of increased volume
 
 
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 Remote Work Requirements
 
 
 
 We provide a laptop, software, and all necessary equipment
 
 
 
 Home Internet Requirements
 
 
 
 Internet speed that meets our minimum standard:
 
 
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 10 Mbps upload / 20 Mbps download / 99% latency
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 Google: &lsquo;free speed test&rsquo; if you are unsure
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 Ability to hardwire internet, plug directly into router
 
 
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 Environment
 
 
 
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 Dedicated home office space, free of personal disruptions
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 Two power connections
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 You are scheduled to be on the phone throughout the entirety of your shift &ndash; no flexibility to answer the door or be on-call care for others during scheduled work hours
 
 
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 Compensation
 
 
 
 $16 / hour + $65 / month internet stipend
 
 
 
 DOT Requirements
 
 
 
 If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.
 
 
 
 Compensation Range
 
 
 
 
 Currency
 
 
 
 
 Type
 
 
 
 Hourly
 
 
 Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant&rsquo;s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
 
 
 CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.
 
 
 
 Equal Opportunity Employer
 
 
 
 As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant&rsquo;s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.
 
 
 The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.
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Remote Processing Specialist

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 We are looking for a talented individual to join our growing team as an Associate Program Manager!
 
 
 
 CLEAResult proudly supports Efficiency Maine&rsquo;s award-winning heat pump and insulation programs, promoting upgrades with rebates, loans, marketing, technical support, and stakeholder outreach. The Associate Program Manager will play an important role in making sure these programs are delivered effectively and in a manner that drives verifiable, cost-effective energy efficiency and high levels of customer satisfaction. As part of this effort, the Associate Program Manager will work closely with a wide range of stakeholders, including other members of the CLEAResult team, Efficiency Maine staff, registered installers, and program participants.
 
 
 
 
 
 
 You&rsquo;re a great fit if you can&hellip;
 
 
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 Support efforts to facilitate program participation and drive high levels of both client and customer satisfaction.
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 Build and maintain trusted partnerships with clients, customers, installers, and cross functional internal teams.
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 Communicate complex ideas clearly and effectively, both in writing and verbally, to diverse audiences with varying perspectives.
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 Manage multiple priorities through strong project and time management; remain organized, proactive, and communicative.
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 Track program budgets, goals, and resource allocation to ensure effective and efficient delivery.
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 Prepare, analyze, and review reports and data to measure performance and progress.
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 Support Clients effectively.
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 Exciting candidates will have&hellip;
 
 
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 Proficiency in Excel and Microsoft Office
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 Bachelor&rsquo;s degree preferred
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Associate Program Manager

Join CLEAResult and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CLEAResult

About Company

Remote Processing Specialist

Remote Processing Specialist

Associate Program Manager