Abrar Admin

ClearBalance HealthCare

<div><p><b>Role: People Operations &amp; HR Liaison</b></p><p>
Accountability Organization: Administration
<br>
Direct Reports: CFO</p><div>
Location: Franklin TN</div><div>
Remote Work: In-office with remote opportunities</div><div></div><p><br>
Role Summary:</p><div></div><div><br>
The People Operations &amp; HR Liaison serves as the primary point of contact between ClearBalance employees and our Professional Employer Organization (PEO). This role ensures employees get timely support on HR-related matters while keeping internal operations organized and compliant.</div><div></div><div><br>
This is a hands-on role that blends employee support with administrative execution. You&rsquo;ll keep things moving, solve problems, and make sure nothing falls through the cracks.</div><div></div><p><br>
Key Responsibilities</p><div></div><div><b><br>
HR Liaison &amp; Employee Support</b></div><ul><li>
Serve as the primary internal point of contact for employees on HR-related questions (benefits, payroll, onboarding, policies, etc.)</li><li>
Act as the liaison with our PEO partner to resolve employee issues and ensure timely follow-up</li><li>
Support onboarding and offboarding processes, including coordination with the PEO</li><li>
Help communicate HR updates, benefits information, and policy changes to employees</li><li>
Track and assist with employee documentation and compliance requirements</li></ul><div></div><div><b><br>
Leave of Absence &amp; FMLA Coordination</b></div><ul><li>
Serve as the internal coordinator for employee leave requests, including FMLA and other protected or company-approved leaves</li><li>
Partner with the PEO to administer leave programs in compliance with applicable laws and policies</li><li>
Guide employees through the leave process, including required documentation and timelines</li><li>
Track leave status and ensure proper communication between employees, managers, and the PEO</li><li>
Help ensure accurate coordination of leave with payroll and benefits</li></ul><div></div><div><b><br>
People Operations Support</b></div><ul><li>
Maintain organized and accurate employee records and documentation</li><li>
Assist leadership with HR-related coordination and follow-ups</li><li>
Support basic reporting and tracking related to headcount, onboarding, and employee changes</li><li>
Help ensure a smooth and professional employee experience across all touchpoints</li></ul><div></div><div><b><br>
Administrative &amp; Office Operations</b></div><ul><li>
Retrieve and manage incoming mail (including PO box), scan and route documents appropriately</li><li>
Triage physical and digital correspondence to the correct internal teams</li><li>
Maintain document organization and filing systems (physical and electronic)</li><li>
Support light office management needs to keep day-to-day operations running efficiently</li></ul><div></div><p><br>
Qualifications &amp; Experience</p><ul><li>
2&ndash;5 years of experience in HR coordination, office management, or administrative operations</li><li>
Experience working with or alongside a PEO strongly preferred</li><li>
Strong organizational skills with high attention to detail</li><li>
Ability to manage multiple tasks and follow through without constant direction</li><li>
Clear, professional communication skills</li><li>
Comfort handling sensitive and confidential information</li><li>
A &ldquo;get it done&rdquo; mindset with the ability to anticipate needs and solve problems</li></ul><div></div><p><br>
Why ClearBalance</p><div></div><p><br>
ClearBalance Healthcare is reimagining how patients pay for care. We partner with health systems nationwide to deliver solutions that improve affordability, transparency, and access&mdash;while supporting strong financial outcomes for providers.</p><p>
Healthcare affordability is one of the most complex challenges in the industry today, spanning patient experience, financial services, and health system operations. At ClearBalance, we&rsquo;re building practical, scalable solutions that address real problems and have a direct impact on how care is accessed and paid for.</p><p>
You&rsquo;ll join a growing, innovative company that operates at the intersection of healthcare, technology, and financial services. We build thoughtfully, collaborate closely with partners, and take a long‑term approach to scaling the business the right way.</p><p>
If you&rsquo;re looking for a place where the work is substantive, the environment is forward‑thinking, and your contributions have real impact, ClearBalance is a place to build your career.</p></div><p></p>

People Operations & HR Liaison

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ClearBalance HealthCare

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People Operations & HR Liaison