Qureos Mentor

Cleveland Clinic

<p></p><div><div><p>Join Cleveland Clinic&rsquo;s Martin South Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This 100-bed hospital provides top-quality patient care to the communities in and around Martin County. Here, you will work alongside passionate physicians, nurses, and other caregivers in a family-oriented, supportive environment.
</p><p></p><p>Our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As an Unarmed Security Officer, you will play an essential role in this mission and be a part of our growing organization. You will be responsible for protecting patients, visitors, caregivers, and hospital property by conducting regular patrols and enforcing facility policies.
</p><p></p><p><b>A caregiver in this position works the night shift averaging about 36 hours between 5:30pm and 6:00am. Flexibility will be needed to work Monday through Fridays. Weekends and rotating holidays will be required as well.
</b></p><p></p><p>A caregiver who excels in this role will:
</p><ul><li>Patrol the internal/external premises while maintaining a high degree of courtesy and good judgment in dealing with the public.
</li></ul><ul><li>Monitor visitor conduct, ascertain legitimacy of suspected unauthorized persons, control parking and traffic flows and enforce parking regulations.
</li></ul><ul><li>Maintain high tact and diplomacy.
</li></ul><ul><li>Demonstrate the ability to deal with diverse social, ethnic and religious groups.
</li></ul><ul><li>Communicate with the public in a clear and concise manner.
</li></ul><ul><li>Maintain a working knowledge of traffic, parking, regulations, policies and procedures.
</li></ul><ul><li>Provide physical restraint against those who endanger caregivers, patients and visitors.
</li></ul><ul><li>Provide escort to personnel as appropriate.
</li></ul><ul><li>Apply restraining techniques, as required, to maintain safety and order within the hospital environment.
</li></ul><ul><li>Report on safety, security and/or fire hazards.
</li></ul><ul><li>Recognize and make recommendations on safety violations and hazards.
</li></ul><ul><li>Demonstrate knowledge of fire control warning systems, evacuation routes and procedures.
</li></ul><ul><li>Respond to requests for assistance from clinic personnel, patients, and visitors promptly.
</li></ul><p></p><p>Minimum qualifications for the ideal future caregiver include:
</p><ul><li>Valid Driver&rsquo;s License (VDL) and maintain requirements for possession of a valid Florida driver's license
</li></ul><ul><li>State of Florida Class D license
</li></ul><ul><li>Good oral, written communications, interpersonal and analytical skills sufficient to document investigative activities
</li></ul><ul><li>Ability to maintain a prominent level of confidentiality
</li></ul><p></p><p>Preferred qualifications for the ideal future caregiver include:
</p><ul><li>Chauffeur license
</li></ul><ul><li>Two years of experience
</li></ul><ul><li>Security, police, military or customer service background
</li></ul><p></p><p><b>Physical Requirements:
</b></p><ul><li>Essential Duties: Demonstrates ability to withstand prolonged periods of standing, walking and/or operating a motor vehicle.
</li><li>Physical Duties: Physical Duties: This position requires extensive walking, standing, and sitting. Frequent talking and listening when directing or investigating concerns/incidents.
</li></ul><p></p><p>Frequent use of the phone, computer, fax machine and company vehicles.
</p><ul><li>Working Conditions: The majority of the time the employee will spend commuting between and in the clinical buildings. Potential exposure to blood and blood borne pathogens is minimal while performing inquisitions and interviews. Exposure to chemicals during the course of an investigation may require the use of personal protective equipment
</li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li>Proper attire and security accessories. Follows Standard Precautions using personal protective equipment as required for procedures.
</li></ul></div><div><p><b>Pay Range
</b></p><p></p><p>Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.</p></div></div>

Unarmed Security Officer PRN

<p></p><div><div><div><p>Join Cleveland Clinic Weston Hospital&rsquo;s team of caregivers that remain on the leading edge of technology and education while consistently providing patient-centered healthcare. As part of Cleveland Clinic&rsquo;s Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale metro area and Florida. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world .
</p></div><p></p><div><p>Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Special Unit Surgery Coordinator, you will be responsible for all activities related to the successful completion of all scheduled and unscheduled surgeries and procedures, as well as patient admissions and appointments. You will work in conjunction with physicians and other caregivers to prioritize admissions and appointments and maximize allocated space based on medical needs. This role is essential to maintaining the organization of the Radiology department , allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic.
</p></div><p></p><div><p><b>A caregiver in this position works Monday &ndash; Friday from 8:00AM &ndash; 4:30PM </b><b>and rotating Saturdays from 8:00AM &ndash; 4:30PM.
</b></p></div><p></p><div><p>A caregiver who excels in this role will:
</p></div><div><ul><li><p>Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data.
</p></li></ul></div><div><ul><li><p>Validate patient physician information and ensure accurate collection.
</p></li></ul></div><div><ul><li><p>Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing.
</p></li></ul></div><div><ul><li><p>Identify patients in need of financial counseling to ensure appropriate payment of services.
</p></li></ul></div><div><ul><li><p>Identify services out of insurance plan or requiring referrals; may inform patient of courses of action.
</p></li></ul></div><div><ul><li><p>Triage appointments are based on diagnosis, patient preferences and physician specialty.
</p></li></ul></div><div><ul><li><p>Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians.
</p></li></ul></div><div><ul><li><p>Perform scheduling both intra- and inter-departmentally as requested by physician orders.
</p></li></ul></div><div><ul><li><p>Receive orders and processes as indicated by the provider and schedule according to protocol.
</p></li></ul></div><div><ul><li><p>Maximize a department's allocated spaces by scheduling all procedures/surgeries.
</p></li></ul></div><div><ul><li><p>Enter appointments into respective programs, both routine and emergency add-on.
</p></li></ul></div><div><ul><li><p>Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.).
</p></li></ul></div><div><ul><li><p>Enter all updates, corrections and changes to scheduled procedures/surgeries.
</p></li></ul></div><div><ul><li><p>Maintain provider schedules for designated unit .
</p></li></ul></div><div><ul><li><p>Coordinate multiple physician schedules.
</p></li></ul></div><div><ul><li><p>Maintain familiarity with all appropriate scheduling functions.
</p></li></ul></div><div><ul><li><p>Serve as a liaison with the admitting office regarding hospital reservations, update admission information and cancel reservations.
</p></li></ul></div><div><ul><li><p>Notify patients of their arrival times per area protocols.
</p></li></ul></div><div><ul><li><p>Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity.
</p></li></ul></div><div><ul><li><p>Communicate with all departments to maximize efficiency and expedite the admission process.
</p></li></ul></div><div><ul><li><p>Maintain designated space/unit and patient management calendars/ledgers and department data based on area needs.
</p></li></ul></div><div><ul><li><p>Communicate with patients and their families to provide detailed instructions, directions, and resources available.<br>
</p></li></ul></div><p></p><div><p>Minimum qualifications for the ideal future caregiver include:
</p></div><div><ul><li><p>High School Diploma or GED
</p></li></ul></div><div><ul><li><p>Two years related experience in an area providing knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment/OR scheduling OR three years of customer service concierge experience
</p></li></ul></div><div><ul><li><p>Proficiency in use of Personal Computers (PC) and general knowledge of PC based systems and software
</p></li></ul></div><div><ul><li><p>Knowledge of Microsoft Word and Excel applications
</p></li></ul></div><div><ul><li><p>Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access
</p></li></ul></div><p></p><div><p>Preferred qualifications for the ideal future caregiver include:
</p></div><div><ul><li><p>In-depth knowledge of medical terminology and/or CPT/ICD coding
</p></li></ul></div><div><ul><li><p>Customer service experience in a medical setting
</p></li></ul></div><div><ul><li><p>Medical office system experience
</p></li></ul></div><p></p><p><b>Physical Requirements:
</b></p><ul><li><p>Requires frequent standing, walking and sitting for extended periods of time.
</p></li><li><p>Lifting and carrying up to 25 lbs.
</p></li><li><p>Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital.
</p></li><li><p>Normal or corrected vision.
</p></li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li><p>Follows standard precautions using personal protective equipment as required.
</p></li></ul></div><p></p><div><p><b>Pay Range
</b></p><p></p><p>Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.</p></div></div>

Special Unit Surgery Coordinator - Radiology

<p></p><div><div><p>Join the Cleveland Clinic Taussig Cancer Institute where more than 250 highly skilled healthcare professionals provide advanced cancer care to thousands of patients each year. This team focuses on a wide variety of services and innovations, including clinical trials and internationally-recognized research efforts. Here, you will work with the latest technologies, gain hands-on experience, receive endless support and build a rewarding career with one of the most respected healthcare organizations in the world.
</p><p></p><p>As a Research Nurse, you will assist with coordinating the implementation and conduct of human subject research projects, applying the nursing process while ensuring strict adherence to research protocol requirements. This position offers a unique opportunity to make a lasting impact by helping cancer patients access promising research treatments when standard options are limited, supporting them from their first interaction with the team through their return home.
</p><p></p><p><b>A caregiver in this role works days from 8:00 a.m. &ndash; 5:00 p.m.
</b></p><p><b><i>After six months, there may be an option to work from home one day per week depending on business needs.
</i></b></p><p></p><p>A caregiver who excels in this role will:
</p><ul><li><p>Assist with coordinating the implementation and conduct of research projects ensuring adherence to research protocol requirements.
</p></li><li><p>Complete and communicate regulatory documents, develop data, monitor plans, report Serious Adverse Events as the occur and complete FDA and sponsor forms.
</p></li><li><p>Serve as a liaison between investigators, research personnel, outside study personnel and central research administration offices to assist in protocol interpretation, enrollment and safety questions.
</p></li><li><p>Utilize the nursing process as a basis for patient care.
</p></li><li><p>Assess research subjects, complete nursing assessments, document findings in research subject records and notify the physician of abnormal findings.
</p></li><li><p>Establish a care plan in collaboration with the research subject, family and research team and coordinate ongoing care.
</p></li><li><p>Identify discharge needs and facilitate discharge planning as appropriate.
</p></li><li><p>Perform telephone triage, nursing procedures and treatments.
</p></li><li><p>Evaluate, initiate and maintain standards of care consistent with CCHS policies &amp; procedures.
</p></li><li><p>Assist with specialized patient care equipment as required by the clinical research protocol.
</p></li><li><p>Administer medications and treatments as ordered by a physician or LIP.
</p></li><li><p>Direct, coordinate and participate in the evaluation &amp; supervision of nursing care provided to research subjects, establishing patient care priorities and delegating nursing activities according to the patient needs and staff qualifications and capabilities.
</p></li><li><p>Assist with preparation for audits and response to audits as appropriate.
</p></li><li><p>Document the education and training of research personnel as needed.
</p></li><li><p>Assist with the development of protocol specific checklists.
</p></li><li><p>Assist in educating the patient/family and team on the research protocol.
</p></li><li><p>Provide and documents education as needed.
</p></li><li><p>Conduct and documents the informed consent process.
</p></li><li><p>May assist with research project budget development.
</p></li><li><p>Perform other duties as assigned.
</p></li></ul><p></p><p>Minimum qualifications for the ideal future caregiver include:
</p><ul><li><p>Graduate from an accredited school of professional nursing
</p></li><li><p>Current state licensure as a Registered Nurse (RN)
</p></li><li><p>Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross
</p></li><li><p>Two years of clinical experience
</p></li><li><p>Within 90 days of hire, successfully complete certification in Human Subjects Research as required by the Responsible Conduct of Research guidelines adopted by Cleveland Clinic
</p></li><li><p><i>Any registered nurse or advanced practice nurse must obtain a cancer specific certification or demonstrate ongoing qualifying education within the timeframe of the facilities accreditation cycle, if they work in medical oncology, radiation oncology, cancer center or cancer clinic and/or administer chemotherapy within an accredited Cleveland Clinic facility.
</i></p></li><li><p>Basic computer proficiency
</p></li></ul><p></p><p>Preferred qualifications for the ideal future caregiver include:
</p><ul><li><p>Bachelor of Science in Nursing (BSN)
</p></li><li><p>Oncology and/or research experience
</p></li><li><p>Med/surg or ICU background
</p></li></ul><p></p><p><b>Physical Requirements:
</b></p><ul><li><p>Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
</p></li><li><p>Requires standing and walking for extended periods of time.
</p></li><li><p>Requires corrected vision and hearing to normal range.
</p></li><li><p>Requires working under stressful conditions and irregular hours.
</p></li><li><p>Exposure to communicable diseases and/or body fluids.
</p></li><li><p>Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.
</p></li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li><p>Follows standard precautions using personal protective equipment as required.
</p></li></ul></div><p></p><div><p><b>Pay Range
</b></p><p></p><p>Minimum Annual Salary: $57,510.00
</p><p></p><p>Maximum Annual Salary: $87,697.50
</p><p>The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate&rsquo;s actual compensation will be determined after taking factors into consideration such as the candidate&rsquo;s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic&rsquo;s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).</p></div></div>

Research Nurse - Lymphoma

<p></p><div><div><p>Serving the needs of Garfield Heights and the Southeast communities of Cuyahoga County, Marymount Hospital is an acute care, faith-based hospital. Here, caregivers are guided by the Christian values of service, compassion, dignity and respect and live by the mission of providing world-class healthcare. As a part of our team, you will build a rewarding, lifelong career in a diverse and welcoming environment.
</p><p></p><p>As Phlebotomy Technician, you are an integral member of the Medical Laboratory Team. Many patients often find needles and the idea of having their blood drawn frightening. Using your experience and skills, you can help put the patient at ease while obtaining all the required specimens. While helping enhance the care experience, you can also explore the countless educational and professional development resources offered by Cleveland Clinic, including online courses, in-person trainings and more.
</p><p></p><p><b>A caregiver in this position works days from 3:00 a.m. &ndash; 11:30 a.m. OR 4:00 a.m. &ndash; 12:30 p.m. + on-call and rotating weekend and holiday requirements.
</b></p><p></p><p>A caregiver who excels in this role will:
</p><ul><li>Perform blood collection procedures, follow venipuncture procedures and maintain appropriate log sheets.
</li></ul><ul><li>Verify order requests and identify information prior to drawing blood or collecting the specimen/kit.
</li></ul><ul><li>Label all specimens collected and deliver them to the appropriate processing area.
</li></ul><ul><li>Perform specimen processing and send out tasks, including accessioning, centrifugation and packaging.
</li></ul><ul><li>Pick up and deliver blood, other sample types and lab supplies.
</li></ul><p></p><p>Minimum qualifications for the ideal future caregiver include:
</p><ul><li>High School Diploma or GED
</li></ul><ul><li>Technical proficiency with standard procedures, techniques and common practices
</li></ul><p></p><p>Preferred qualifications for the ideal future caregiver include:
</p><ul><li>Formal Phlebotomy Certification OR Medical Assisting training
</li></ul><p></p><p><b>Physical Requirements:
</b></p><ul><li>Requires frequent and long durations of standing and walking.
</li><li>Visual acuity including the ability to distinguish colors.
</li><li>Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.
</li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li>Follows standard precautions using personal protective equipment as required.
</li></ul></div><div><p><b>Pay Range
</b></p><p></p><p>Minimum hourly: $17.95
</p><p></p><p>Maximum hourly: $25.50
</p><p>The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate&rsquo;s actual compensation will be determined after taking factors into consideration such as the candidate&rsquo;s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic&rsquo;s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).</p></div></div>

Phlebotomy Technician

<div></div><div><div><div><div><p>Join Cleveland Clinic&rsquo;s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.<br>
</p></div><div><p><br>
Phlebotomy Technicians are essential members of the medical laboratory team, responsible for the accurate and efficient collection of blood samples from patients. Because many individuals&mdash;children, teens, and adults alike&mdash;may feel anxious or fearful about needles or the blood-draw process, skilled phlebotomists play a critical role in creating a calm, reassuring experience. By using strong communication skills, empathy, and proper technique, they help put patients at ease while obtaining high-quality specimens.<br>
</p></div><div><p><br>
There is also significant opportunity for professional growth within the department, including roles such as Lead Phlebotomist, Team Lead, or Supervisor, as well as advancement throughout the Cleveland Clinic system .<br>
</p></div><div><p><br>
<b>A caregiver in this position </b><b>works </b><b>day </b><b>s </b><b>| </b><b>6:30am&mdash;6:00pm.<br>
</b></p></div><p></p><div><p>A caregiver who excels in this role will:
</p></div><div><ul><li><p>Perform blood collection procedures, follow venipuncture procedures and maintain appropriate log sheets.
</p></li></ul></div><div><ul><li><p>Verify order requests and identify information prior to drawing blood or collecting the specimen/kit.
</p></li></ul></div><div><ul><li><p>Label all specimens collected and deliver them to the appropriate processing area.
</p></li></ul></div><div><ul><li><p>Perform specimen processing and send out tasks, including accessioning , centrifugation and packaging.
</p></li></ul></div><div><ul><li><p>Pick up and deliver blood, other sample types and lab supplies.<br>
</p></li></ul></div><p></p><div><p>Minimum qualifications for the ideal future caregiver include:
</p></div></div><div><div><ul><li><p>High S chool D iploma or GED
</p></li></ul></div><div><ul><li><p>Phlebotomy Technician experience
</p></li></ul></div><div><ul><li><p>Technical proficiency with standard procedures, techniques and common practices
</p></li></ul></div><div><ul><li><p>Troubleshooting and problem-solving skills in a team environment<br>
</p></li></ul></div><p></p><div><p>Preferred qualifications for the ideal future caregiver include:
</p></div><div><ul><li><p>Formal P hlebotomy C ertification
</p></li></ul></div><div><ul><li><p>Experience strongly preferred
</p></li></ul></div><div><ul><li><p>Trouble shooting and problem-solving skills
</p></li></ul></div><div><ul><li><p>Demonstrate the ability to work under minimal supervision
</p></li></ul></div><div><ul><li><p>Can excel in a high-volume, fast-paced work environment<br>
</p></li></ul></div></div><p><br>
<b>Physical Requirements:
</b></p><ul><li><p>Requires frequent and long durations of standing and walking.
</p></li><li><p>Visual acuity including the ability to distinguish colors.
</p></li><li><p>Manual dexterity sufficient to manipulate blood drawing equipment and make measurements.
</p></li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li><p>Follows standard precautions using personal protective equipment as required.
</p></li></ul></div><div><p><b>Pay Range
</b></p><p></p><p>Minimum hourly: $17.95
</p><p></p><p>Maximum hourly: $25.50
</p><p>The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate&rsquo;s actual compensation will be determined after taking factors into consideration such as the candidate&rsquo;s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic&rsquo;s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).</p></div></div>

<p></p><div><div><p>Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
</p><p></p><p>Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.
</p><p></p><p><b>A caregiver in this position works Monday through Friday on 8-hour shifts with start/end times varied based on schedule and facility needs. Primary shifts are between 7:00am and 5:00pm. This role will be stationed at our Florida West Palm Beach campus.
</b></p><p></p><p>A caregiver who excels in this role will:
</p><ul><li>Provide a comprehensive, proactive and &ldquo;Patients First&rdquo; experience for patients and visitors.
</li></ul><ul><li>Investigate, triage and resolve patient issues using the established HEART model.
</li></ul><ul><li>Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
</li></ul><ul><li>Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
</li></ul><ul><li>Enter and maintain confidential patient information.
</li></ul><ul><li>Recruit, enroll and educate patients on MyChart and Appointment Pass.
</li></ul><p></p><p>Minimum qualifications for the ideal future caregiver include:
</p><ul><li>High School Diploma/GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate&rsquo;s Degree and one year of experience OR Bachelor&rsquo;s Degree
</li></ul><p></p><p>Preferred qualifications for the ideal future caregiver include:
</p><ul><li>Knowledge of medical terminology
</li></ul><p></p><p><b>Physical Requirements:
</b></p><ul><li><p>Dexterity sufficient to operate a PC and other office equipment.
</p></li><li><p>Requires extended periods of standing, walking or sitting.
</p></li><li><p>Good visual acuity through normal or corrected vision.
</p></li><li><p>Must be able to navigate various locations and function in a fast-paced, hectic environment.
</p></li><li><p>Ability to lift and transport up to 25 pounds.
</p></li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li><p>Follows standard precautions using personal protective equipment as required.
</p></li></ul></div><p></p><div><p><b>Pay Range
</b></p><p></p><p>Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.</p></div></div>

Patient Service Specialist

<p></p><div><div><p>Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career.
</p><p></p><p>RN Case Managers work collaboratively with inter-professional teams across the continuum of care to facilitate and ensure effective transitional care coordination. Essential to this role are the core values of patient advocacy, holistic assessment, care planning and the empowerment of patients and families to self-manage.
</p><p></p><p><b>A caregiver in this position works PRN (as needed) days from 8:00 a.m. &ndash; 4:30 p.m. with some weekend and holidays required
</b></p><p></p><p>A caregiver who excels in this role will:
</p><ul><li>Ensure compliance with standards of the accrediting bodies, state mandated revised code and the CMS Conditions of Participation.
</li></ul><ul><li>Promote interprofessional synchronization throughout the acute episode.
</li></ul><ul><li>Complete effective handoffs to the next level of care or community to ensure continuity of care.
</li></ul><ul><li>Proactively assess, identify and work to mitigate the risk posed by barriers to patients&rsquo; transitions of care.
</li></ul><ul><li>Work with the patient and/or care partner(s) to develop a comprehensive, individualized transitional care plan.
</li></ul><ul><li>Participate and lead in patient rounding activities, huddles and committee meetings.
</li></ul><ul><li>Successfully complete annual competency training.
</li></ul><p></p><p>Minimum qualifications for the ideal future caregiver include:
</p><ul><li>Graduate from an accredited school of professional nursing ( ADN acceptable)
</li></ul><ul><li>Current state licensure as a Registered Nurse (RN)
</li></ul><ul><li>Basic Life Support (BLS) certification through the American Heart Association (AHA)
</li></ul><ul><li>3 years of recent RN clinical experience
</li></ul><p></p><p>Preferred qualifications for the ideal future caregiver include:
</p><ul><li>Bachelor of science in nursing (BSN)
</li></ul><ul><li>Certification by an approved entity within one year of eligibility (CTM, ACM, CCM or AHA)
</li></ul><ul><li>2 years of recent experience in utilization review, quality or care management
</li></ul><ul><li>Knowledge of acute care and accreditation requirements
</li></ul><ul><li>Discharge planning and quality improvement experience
</li></ul><ul><li>In-patient, Med/Surg experience
</li></ul><p></p><p><b>Physical Requirements:
</b></p><ul><li>Requires full range of motion, manual and finger dexterity and eye-hand coordination.
</li><li>Requires standing and walking for extensive periods of time.
</li><li>Requires normal or corrected hearing and vision to normal range.
</li><li>Sedentary work exerting up to 10 pounds of force occasionally (Occasionally: active or condition exists up to 1/3 of the time) and /or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
</li></ul><p></p><p><b>Personal Protective Equipment:
</b></p><ul><li><p>Follows Standard Precautions using personal protective equipment as required for procedures.
</p></li></ul></div><div><p><b>Pay Range
</b></p><p></p><p>Minimum hourly: $45.00
</p><p></p><p>Maximum hourly: $45.00
</p><p>The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate&rsquo;s actual compensation will be determined after taking factors into consideration such as the candidate&rsquo;s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic&rsquo;s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).</p></div></div>

PRN RN Case Manager

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