Qureos Mentor

Cleveland Public Library

<div>Description 
 
 
PUBLIC SERVICES MANAGER II &ndash; GARDEN VALLEY CAMPUS
HOURS: 37.5 hours per week
Pay Grade: 6 ($67,100.00)
LOCATION: Garden Valley Campus
EXTERNAL POSTING OPEN UNTIL FILLED 
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge. 
The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff. 
JOB SUMMARY: This position is responsible for the day-to-day operation of a library branch including, but not limited to, supervising staff; performing community outreach and engagement efforts to increase the use of Library services and programs; and collaborating with other departments and staff. Must strive to meet the Library&rsquo;s mission and exemplify its core values. 
JOB REQUIREMENTS:
Education: Bachelors Degree in urban studies, nonprofit management, education, business, organizational leadership, or a related field. Master&rsquo;s Degree preferred; ideal candidates will have a master's degree in Library and Information Science from an ALA accredited college or university. 
WORK EXPERIENCE:
<ul><li>Four years&rsquo; supervisory experience, preferably in a union environment. Two years&rsquo; experience can be substituted for equivalent leadership experience in a community-based organization, professional association, or in a CPL lead worker capacity or equivalent.</li><li>
Two years&rsquo; experience working for an organization that provides community-based services, preferably in an urban setting.</li></ul> 
TECHNICAL EXPERTISE:
<ul><li>Knowledge of library theory, standards, and best practices. General principles and objectives of information technology systems and programs.
</li><li>Accomplish goals and tasks through others by delegation, follow-up and oversight.
</li><li>Ability to work as part of a team and work effectively with persons and communities from diverse cultural, social, and ethnic backgrounds.
</li><li>Experience working with all levels within an organization is required.</li><li>
Experience modifying and adapting existing programs, services, policies and processes to meet changing needs and expectations is required.
</li><li>Working with community leaders, public officials, and other community stakeholders is preferred.</li><li>
Experience managing budgets, resources and people is required.
</li><li>Experience in public library, public-sector, and a union environment is preferred.</li>
Proficiency in MS Office or similar software is required. Relevant business management systems such as general ledger, HRIS, CRM, etc., is preferred. 
<li>
</li></ul>LICENSES/CERTIFICATIONS REQUIRED:
Driver License: Required
Other License: N/A 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:<ul><li>
Plan and manage the day-to-day operations of a Library branch.</li><li>
Coordinate, schedule, supervise, and assign work assignments to staff. Provide direct supervision of staff including orientation, training, discipline, and performance evaluations. Comply with collective bargaining agreement(s). Ensure staff provide exceptional customer service to Library patrons and visitors.
</li><li>Plan and implement programming.</li><li>
Develop collaborative relationships with schools, community groups and leaders, political and leadership representatives, etc. Initiate community outreach, engagement and education efforts to increase the use of Library services and programs.
</li><li>Demonstrate fiscal accountability for branch resources and the ability to achieve outcomes within allocated resources. Demonstrate an understanding of financial data and reports.</li><li>
Identify and implement policies, procedures and opportunities regarding program/service needs that affect both internal staff and Library services.</li><li>
Assure effective and respectful relations with all Library personnel, patrons, and community representatives.</li><li>
Assist in the development, implementation, and evaluation of branch services and programs.</li><li>
Apply broad knowledge, in-depth business and process knowledge and understanding of internal and external environment to formulate branch and/or organizational goals that support the Library's vision, strategy, and goals.
</li></ul>Perform other duties as assigned. 
To Apply; please attach a current/updated resume and CV
EXTERNAL POSTING OPEN UNTIL FILLED</div>

PUBLIC SERVICES MANAGER II - GARDEN VALLEY CAMPUS

<div>
 
 Description
 
 
 
 HUMAN RESOURCES COORDINATOR
 
 
 HOURS: Minimum of 7.5 hours per day. Must be able to work flexible and/or additional hours as mandated by library operational needs.
 
 
 BARGAINING UNIT: Non-Bargaining Unit
 
 
 Pay Grade: 3 ($42,600.00)
 
 
 LOCATION: Main Campus
 
 
 EXTERNAL POSTING OPEN UNTIL FILLED
 
 
 Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.
 
 
 JOB SUMMARY:
 
 
 Responsible for providing comprehensive administrative and operational support to the Human Resources Department initiatives. Serve as the primary front-facing representative of HR and delivers exceptional customer service to employees, applicants, visitors, and external partners. Serve as a trusted administrative resource to employees and supervisors by responding to inquiries with urgency, compassion, and confidentiality. Provide high-level administrative coordination including correspondence preparation, records maintenance, budget tracking, and departmental initiatives. Partner with all areas of Human Resources to support operational effectiveness and service excellence. Performs other functionally related duties as assigned.
 
 
 MINIMUM REQUIREMENTS:
 
 
 <ul>
 <li>
 High school diploma.
 </li>
 <li>
 Three (3) years&rsquo; experience of progressively responsible administrative office support.
 </li>
 <li>
 Basic-to-intermediate level Microsoft Office (70% pass score).
 </li>
 <li>
 Customer service training (70% pass score).
 
 
 </li>
 </ul>
 PREFERRED REQUIREMENTS:
 
 
 <ul>
 <li>
 (2) years&rsquo; experience working in a Human Resources Department strongly preferred.
 </li>
 <li>
 Experience tracking budgets, purchase orders, or departmental expenditures.
 </li>
 <li>
 Experience in a public-sector or unionized environment.
 
 
 </li>
 </ul>
 KNOWLEDGE, SKILLS &amp; ABILITIES:
 
 
 <ul>
 <li>
 Ability to provide superior customer service and radical hospitality.
 </li>
 <li>
 Ability to use mathematics to solve problems.
 </li>
 <li>
 Ability to prioritize and manage multiple projects simultaneously and follow through on tasks in an efficient and timely manner and to observe deadlines.
 </li>
 <li>
 Ability to interact with employees at all levels with empathy, professionalism, and discretion.
 </li>
 <li>
 Strong sense of urgency and accountability in completing tasks and responding to inquiries.
 </li>
 <li>
 Excellent organizational and time-management skills with the ability to manage competing priorities.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Ability to maintain strict confidentiality and exercise sound judgment.
 </li>
 <li>
 High attention to detail and accuracy.
 </li>
 <li>
 Ability to work independently while contributing to a collaborative team environment.
 </li>
 <li>
 Comfort working in a fast-paced public service setting.
 </li>
 <li>
 Proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, succinct, and free of errors.
 
 
 </li>
 </ul>
 ESSENTIAL DUTIES AND RESPONSIBILITIES:
 
 
 Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to
 
 
 <ul>
 <li>
 Serve as the first point of contact for the Human Resources Department, greeting employees, applicants, and visitors with professionalism, warmth, and respect.
 </li>
 <li>
 Answer and route phone calls and electronic inquiries promptly, ensuring timely acknowledgment, accurate information, and appropriate follow-up.
 </li>
 <li>
 Perform routine and complex administrative duties related to confidential and sensitive communications and materials.
 </li>
 <li>
 Monitor and manage departmental email inboxes, ensuring consistent responsiveness and appropriate escalation of matters.
 </li>
 <li>
 Maintain departmental budgets, entering and tracking records of requisitions, purchase orders, and invoices for budgeting process. Contact vendors as needed.
 </li>
 <li>
 Gather information and prepare a variety of materials such as interoffice communications, correspondence, requisitions, presentations, forms, statistics, applicant decline notifications, meeting minutes, and reports with accuracy and attention to detail.
 </li>
 <li>
 Complete reference and employment verifications according to procedures.
 </li>
 <li>
 Provide various project and administrative support to department.
 </li>
 <li>
 Use word-processing, database, and spreadsheet software in the course of assigned duties. Perform routine data entry into database or other software systems that support HR activities.
 </li>
 <li>
 Order materials, supplies, and equipment upon approval as required.
 </li>
 <li>
 Monitor HR office staffing levels to ensure adequate coverage between 9a-5p. Alert CTO when issues are identified.
 </li>
 <li>
 Assist in maintaining accurate and detailed calendar of events, assist in the organization and execution of department related events and meetings, schedule meetings, prepare meeting materials and supplies, and make reservations including booking rooms, equipment, and vehicles.
 </li>
 <li>
 May perform select duties of other staff in their absence.
 </li>
 <li>
 Perform other related duties as assigned.
 
 
 </li>
 </ul>
 To Apply; please attach a current/updated resume and CV
 
 
 RECRUITER: Anna Carter
 
 
 EXTERNAL POSTING OPEN UNTIL FILLED
</div>

HUMAN RESOURCES COORDINATOR

<div>Description
HUMAN RESOURCES COORDINATOR
HOURS: Minimum of 7.5 hours per day. Must be able to work flexible and/or additional hours as mandated by library operational needs.
BARGAINING UNIT: Non-Bargaining Unit
Pay Grade: 3 ($42,600.00)
LOCATION: Main Campus 
EXTERNAL POSTING OPEN UNTIL FILLED 
Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge. 
JOB SUMMARY:
Responsible for providing comprehensive administrative and operational support to the Human Resources Department initiatives. Serve as the primary front-facing representative of HR and delivers exceptional customer service to employees, applicants, visitors, and external partners. Serve as a trusted administrative resource to employees and supervisors by responding to inquiries with urgency, compassion, and confidentiality. Provide high-level administrative coordination including correspondence preparation, records maintenance, budget tracking, and departmental initiatives. Partner with all areas of Human Resources to support operational effectiveness and service excellence. Performs other functionally related duties as assigned. 
MINIMUM REQUIREMENTS:
<ul><li>High school diploma.
</li><li>Three (3) years&rsquo; experience of progressively responsible administrative office support.</li><li>
Basic-to-intermediate level Microsoft Office (70% pass score).
</li><li>Customer service training (70% pass score).</li></ul> 
PREFERRED REQUIREMENTS:
<ul><li>(2) years&rsquo; experience working in a Human Resources Department strongly preferred.
</li><li>Experience tracking budgets, purchase orders, or departmental expenditures.
</li><li>Experience in a public-sector or unionized environment.</li></ul> 
KNOWLEDGE, SKILLS &amp; ABILITIES:
<ul><li>Ability to provide superior customer service and radical hospitality.
</li><li>Ability to use mathematics to solve problems.
</li><li>Ability to prioritize and manage multiple projects simultaneously and follow through on tasks in an efficient and timely manner and to observe deadlines.
</li><li>Ability to interact with employees at all levels with empathy, professionalism, and discretion.
</li><li>Strong sense of urgency and accountability in completing tasks and responding to inquiries.
</li><li>Excellent organizational and time-management skills with the ability to manage competing priorities.
</li><li>Strong written and verbal communication skills.</li><li>
Ability to maintain strict confidentiality and exercise sound judgment.
</li><li>High attention to detail and accuracy.
</li><li>Ability to work independently while contributing to a collaborative team environment.
</li><li>Comfort working in a fast-paced public service setting.</li><li>
Proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, succinct, and free of errors.</li></ul> 
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to<ul><li>
Serve as the first point of contact for the Human Resources Department, greeting employees, applicants, and visitors with professionalism, warmth, and respect.
</li><li>Answer and route phone calls and electronic inquiries promptly, ensuring timely acknowledgment, accurate information, and appropriate follow-up.
</li><li>Perform routine and complex administrative duties related to confidential and sensitive communications and materials.
</li><li>Monitor and manage departmental email inboxes, ensuring consistent responsiveness and appropriate escalation of matters.
</li><li>Maintain departmental budgets, entering and tracking records of requisitions, purchase orders, and invoices for budgeting process. Contact vendors as needed.
</li><li>Gather information and prepare a variety of materials such as interoffice communications, correspondence, requisitions, presentations, forms, statistics, applicant decline notifications, meeting minutes, and reports with accuracy and attention to detail.
</li><li>Complete reference and employment verifications according to procedures.
</li><li>Provide various project and administrative support to department.
</li><li>Use word-processing, database, and spreadsheet software in the course of assigned duties. Perform routine data entry into database or other software systems that support HR activities.
</li><li>Order materials, supplies, and equipment upon approval as required.
</li><li>Monitor HR office staffing levels to ensure adequate coverage between 9a-5p. Alert CTO when issues are identified.
</li><li>Assist in maintaining accurate and detailed calendar of events, assist in the organization and execution of department related events and meetings, schedule meetings, prepare meeting materials and supplies, and make reservations including booking rooms, equipment, and vehicles.
</li><li>May perform select duties of other staff in their absence.
</li><li>Perform other related duties as assigned.</li></ul> 
To Apply; please attach a current/updated resume and CV
RECRUITER: Anna Carter
EXTERNAL POSTING OPEN UNTIL FILLED</div>

Join Cleveland Public Library and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cleveland Public Library

About Company

PUBLIC SERVICES MANAGER II - GARDEN VALLEY CAMPUS

HUMAN RESOURCES COORDINATOR

HUMAN RESOURCES COORDINATOR