Qureos Mentor

Climax Software Solutions

Role OverviewWe are seeking a skilled IT professional with a blend of systems administration, DevOps, and IT infrastructure support experience. This role will manage end-to-end IT operations &mdash; from user PCs and email issues, to client/server deployments, to monitoring our private cloud environment. The candidate must be capable of diagnosing server-level issues (e.g., application pool crashes, connectivity failures, cloud outages), coordinating with hosting providers, and ensuring client backups and installations are never compromised.In addition, this role will play a key part in supporting our journey towards ISO27001 certification, by maintaining IT policies, monitoring controls, and ensuring audit-ready documentation of security practices.Key ResponsibilitiesClient Deployments &amp; Server Management<ul><li>Deploy, configure, and maintain applications on client servers.</li><li>Diagnose issues related to server accessibility, app pool/IIS errors, or client connectivity.</li><li>Verify and document client backup processes, ensuring restorability.</li><li>Ensure installation and upgrades follow safe change management procedures.</li></ul>Cloud &amp; Private Server Administration<ul><li>Monitor accessibility of client and company cloud servers.</li><li>Identify causes of downtime:</li><li>Application Pool / IIS failure</li><li>Client-side firewall or access issues</li><li>Private cloud/hosting provider outage</li><li>Liaise with cloud hosting providers to resolve incidents quickly.</li><li>Maintain monitoring, uptime logs, and escalation procedures.</li></ul>DevOps &amp; Infrastructure Tasks<ul><li>Automate repetitive infrastructure tasks (monitoring, log checks, backup validation).</li><li>Support development teams during deployments and ensure rollback plans exist.</li><li>Maintain infrastructure documentation, diagrams, and deployment records.</li></ul>Security, Reliability &amp; ISO27001 Support<ul><li>Enforce secure access controls for servers, PCs, and cloud systems.</li><li>Manage user provisioning/de-provisioning and maintain access logs.</li><li>Ensure backups and disaster recovery procedures are followed, tested, and documented.</li><li>Apply regular system and server patches; maintain evidence logs for compliance.</li><li>Monitor and log incidents (server downtime, failed access, app crashes) and support ISO incident response processes.</li><li>Maintain IT asset inventory, system/network diagrams, and cloud provider compliance evidence.</li><li>Support the Business Continuity Plan (BCP) by ensuring infrastructure and recovery documentation is up to date.</li><li>Work with management and ISO consultants to align IT practices with ISO27001 ISMS requirements.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>12+ years of experience in IT administration, infrastructure, or DevOps roles.</li><li>Strong knowledge of:</li><li>Windows Server, IIS, App Pools, SQL basics.</li><li>Cloud hosting (Azure, AWS, or private cloud environments).</li><li>Backup, disaster recovery, and incident response procedures.</li><li>Troubleshooting network/firewall/client connectivity issues.</li><li>Ability to clearly identify whether issues are application-level, network-level, or hosting-level.</li><li>Experience with IT documentation and compliance support.</li><li>Strong integrity and accountability in handling client backups and production environments.</li></ul>Preferred Skills<ul><li>Scripting knowledge (PowerShell, Bash, or Python).</li><li>Familiarity with monitoring tools (Nagios, Zabbix, CloudWatch, Prometheus).</li><li>Knowledge of virtualization platforms (VMware, Hyper-V).</li><li>Exposure to ISO27001 or other IT security frameworks.</li><li>IT/security certifications (MCSA/MCSE, CompTIA Security+, Azure/AWS SysOps, ISO27001 Lead Implementer) are a plus.</li></ul>What We Offer<ul><li>A strategic role managing both internal IT and client-facing infrastructure.</li><li>Direct involvement in our ISO27001 certification journey.</li><li>Opportunity to grow into advanced DevOps, cloud, and information security leadership.</li><li>Competitive salary and growth opportunities.</li><li>A collaborative work environment with a strong focus on reliability and data security.</li></ul>Job Type: Full-timePay: Rs250,000.00 - Rs350,000.00 per monthWork Location: In person

Senior Manager IT Infrastructure & DevOps

We are looking for a proactive HR &amp; Admin Executive to manage core HR and administrative operations, including payroll, employee lifecycle management, vendor coordination, and compliance with company policies and labor laws.Key Responsibilities:<ul><li>Manage monthly payroll, bonuses, OT, TADA, and Full &amp; Final (FNF) settlements</li><li>Handle system-based hiring, onboarding, offboarding, and employee records</li><li>Coordinate with internal teams on HR and payroll matters</li><li>Manage EOBI registrations and statutory documentation</li><li>Administer health and life insurance (additions, deletions, claims)</li><li>Draft and issue HR letters (appointment, warning, show-cause, termination, etc.)</li><li>Handle employee misconduct cases as per labor laws and company policy</li><li>Maintain HR files, reports, and support audits and compliance</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in HR or a related field</li><li>2&ndash;3 years of experience in HR operations</li><li>Good English communication skills</li><li>Strong command of MS Excel</li><li>Ability to draft professional HR and administrative communications</li><li>Knowledge of labor laws is a plus</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Human Resource & Admin Executive

We are seeking a highly organized, detail-oriented, and proactive Technical Project Coordinator to support our growing operations team. This role is central to ensuring efficient project execution, strong cross-functional coordination, and consistent service delivery aligned with client and business expectations.Key Responsibilities<ul><li>Oversee the helpdesk and ticketing system to ensure support requests are accurately logged, assigned, prioritized, and resolved within defined timelines.</li><li>Monitor ticket trends, response times, and resolution quality to ensure compliance with Service Level Agreements (SLAs).</li><li>Track and follow up on escalated and high-priority issues, ensuring timely resolution and appropriate routing.</li><li>Review and monitor client communication channels, including WhatsApp, and report critical updates or concerns raised by clients.</li><li>Work closely with the support team to identify operational gaps and recommend process and workflow improvements.</li><li>Ensure all operational documentation, including SOPs, troubleshooting guides, and user manuals, is current, complete, and easily accessible.</li><li>Review daily work logs and attendance of support staff; communicate discrepancies through official email and company WhatsApp channels.</li><li>Act as a coordination bridge between support teams, developers, and product managers to resolve issues and incorporate customer feedback into product enhancements.</li><li>Prepare and present weekly performance reports covering ticket resolution metrics, SLA adherence, and customer satisfaction.</li><li>Analyze customer satisfaction surveys to identify trends, risks, and opportunities for service improvement.</li><li>Allocate and track resources effectively to optimize productivity and ensure timely project deliverables.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Management, or a related discipline.</li><li>Minimum of 2+ years of experience in project coordination, preferably within a software house or IT services environment.</li><li>Practical, hands-on experience with Jira and other project or ticket management tools.</li><li>Strong proficiency in Microsoft Office Suite.</li><li>Excellent written, verbal, and presentation skills.</li><li>Ability to work independently while collaborating effectively in a fast-paced, dynamic environment.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs120,000.00 per monthWork Location: In person

Technical Project Coordinator

We Need More Brains on the Line!Position: Software Support Executive (Day Shift)Can you explain complex tech to someone&rsquo;s grandma and the CEO &mdash; without breaking a sweat? If you&rsquo;re nodding, we&rsquo;re already impressed.We&rsquo;re searching for a Software Support Executive who can transform client confusion into clarity, troubleshoot ERP issues like a tech ninja, and maybe drop a clever pun or two along the way.What We&rsquo;re Looking For<ul><li>Fluent English &mdash; spoken and written like a pro</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related field</li><li>2+ years of experience supporting and implementing ERP systems</li><li>A tech-savvy problem solver who&rsquo;s faster than hitting Ctrl + Z</li><li>Patient, approachable, and passionate about making technology simple and accessible</li></ul>What You&rsquo;ll Be Doing<ul><li>Delivering top-tier ERP support to end-users &mdash; troubleshooting bugs, glitches, and the occasional digital mystery</li><li>Training and guiding clients (and teammates!) on ERP features and best practices</li><li>Responding quickly, solving effectively &mdash; always with a human touch</li><li>Becoming the go-to expert who turns frustration into confidence</li></ul>Why This Role MattersThis isn&rsquo;t just tech support &mdash; it&rsquo;s your chance to be the brains behind our ERP success and make a real impact every single day. You&rsquo;ll help shape how our clients work, grow, and experience our solutions.Ready to Let Your Brilliance Shine?Apply now and bring your talent where it counts.Job Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Support Executive (Day-Shift)

Job Opening: Technical Project ManagerCompany: Climax Software Solutions Location: Bhadrabad, Karachi Job Type: Full-TimeAbout Climax Software SolutionsClimax Software Solutions is a dynamic and fast-growing technology company specializing in software development, digital transformation, and innovative IT solutions. We are committed to delivering high-quality products and exceptional customer experiences. We are looking for a talented and motivated Technical Project Manager to join our team and lead complex software projects from concept to delivery.Key Responsibilities<ul><li>Lead end-to-end planning, execution, and delivery of software development projects.</li><li>Coordinate with cross-functional teams including developers, designers, QA, and product owners.</li><li>Define project scope, timelines, milestones, and deliverables.</li><li>Manage project risks, issues, and change requests effectively.</li><li>Ensure adherence to Agile/Scrum or SDLC project methodologies.</li><li>Conduct regular sprint planning, daily standups, and retrospective meetings.</li><li>Liaise with clients to understand requirements, provide updates, and manage expectations.</li><li>Prepare project documentation including project plans, progress reports, and technical specifications.</li><li>Monitor resource allocation, budget utilization, and project performance metrics.</li><li>Ensure high-quality delivery aligned with business objectives and technical standards.</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or related field.</li><li>3&ndash;6 years of experience in software project management or technical project coordination.</li><li>Strong understanding of software development life cycles (SDLC) and Agile methodologies.</li><li>Hands-on experience using project management tools (Jira, Trello, Asana, ClickUp, etc.).</li><li>Technical background with ability to understand and discuss architecture, APIs, integrations, and development workflows.</li><li>Proven ability to manage multiple projects simultaneously.</li><li>Strong problem-solving, analytical, and decision-making skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to work with distributed/remote teams.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional growth and learning opportunities</li><li>Collaborative and innovative work environment</li><li>Exposure to diverse, high-impact projects</li><li>Health and wellness benefits</li></ul>Job Type: Full-timePay: Rs95,000.00 - Rs145,000.00 per monthWork Location: In person

Technical Project Manager

We&rsquo;re Hiring: Software Quality Assurance (SQA) EngineerLocation: Onsite | Employment Type: Full-Time Department: Engineering Company: Office Automation ServicesAre you passionate about delivering high-quality software through innovative testing strategies and automation? Join Office Automation Services as a Software Quality Assurance Engineer and play a critical role in shaping scalable, reliable, and high-performance software solutions.What You&rsquo;ll Do<ul><li>Collaborate with developers and support teams to design and implement robust test strategies.</li><li>Develop and maintain detailed test plans, test cases, and QA documentation.</li><li>Execute both manual and automated tests, analyze outcomes, and clearly report bugs.</li><li>Investigate complex issues, identify root causes, and help drive timely resolutions.</li><li>Champion QA best practices, tools, and automation across the organization.</li><li>Continuously improve QA processes to increase efficiency and product quality.</li></ul>What We&rsquo;re Looking For<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s in Computer Science, Engineering, or a related field.</li><li>Experience: 2+ years in software testing (manual and automated).</li><li>Strong hands-on experience testing web, mobile, and desktop applications.</li><li>Technical exposure to .NET Core, Angular, and Python.</li><li>Skilled in writing clear, reusable test cases and documentation.</li><li>Familiar with automation tools like Appium and frameworks such as TestNG, JUnit, or Cucumber.</li><li>Experience with Git and CI/CD tools (e.g., Jenkins, GitLab, CircleCI).</li><li>Proficient with JIRA and other test/project management tools.</li><li>Solid understanding of SQL and data validation techniques.</li></ul>Why Join Office Automation Services?<ul><li>Join a collaborative and innovative engineering team.</li><li>Work on products that solve real-world problems at scale.</li><li>Enjoy continuous learning, mentorship, and career growth.</li><li>Have a voice&mdash;your ideas shape the future of our tools and processes.</li></ul>Ready to Elevate Software Quality?If you're ready to drive excellence in software through intelligent testing and automation&mdash;we want to meet you.Apply today and help build the future of office automation with us.Job Type: Full-timePay: Rs75,000.00 - Rs110,000.00 per monthWork Location: In person

SQA Engineer

We&rsquo;re Hiring: Software Quality Assurance (SQA) EngineerLocation: [Insert Location or &ldquo;Remote&rdquo;] | Employment Type: Full-Time Department: Engineering Company: Office Automation ServicesAre you passionate about delivering high-quality software through innovative testing strategies and automation? Join Office Automation Services as a Software Quality Assurance Engineer and play a critical role in shaping scalable, reliable, and high-performance software solutions.What You&rsquo;ll Do<ul><li>Collaborate with developers and support teams to design and implement robust test strategies.</li><li>Develop and maintain detailed test plans, test cases, and QA documentation.</li><li>Execute both manual and automated tests, analyze outcomes, and clearly report bugs.</li><li>Investigate complex issues, identify root causes, and help drive timely resolutions.</li><li>Champion QA best practices, tools, and automation across the organization.</li><li>Continuously improve QA processes to increase efficiency and product quality.</li></ul>What We&rsquo;re Looking For<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s in Computer Science, Engineering, or a related field.</li><li>Experience: 2+ years in software testing (manual and automated).</li><li>Strong hands-on experience testing web, mobile, and desktop applications.</li><li>Technical exposure to .NET Core, Angular, and Python.</li><li>Skilled in writing clear, reusable test cases and documentation.</li><li>Familiar with automation tools like Appium and frameworks such as TestNG, JUnit, or Cucumber.</li><li>Experience with Git and CI/CD tools (e.g., Jenkins, GitLab, CircleCI).</li><li>Proficient with JIRA and other test/project management tools.</li><li>Solid understanding of SQL and data validation techniques.</li></ul>Why Join Office Automation Services?<ul><li>Join a collaborative and innovative engineering team.</li><li>Work on products that solve real-world problems at scale.</li><li>Enjoy continuous learning, mentorship, and career growth.</li><li>Have a voice&mdash;your ideas shape the future of our tools and processes.</li></ul>Ready to Elevate Software Quality?If you're ready to drive excellence in software through intelligent testing and automation&mdash;we want to meet you.Apply today and help build the future of office automation with us.Job Type: Full-timePay: Rs75,000.00 - Rs110,000.00 per monthWork Location: In person

Join Climax Software Solutions and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Climax Software Solutions

ABOUT_COMPANY

Senior Manager IT Infrastructure & DevOps

Human Resource & Admin Executive

Technical Project Coordinator

Customer Support Executive (Day-Shift)

Technical Project Manager

SQA Engineer

SQA Engineer