Qureos Mentor

Cloude Data

We are seeking a highly motivated and experienced Web Host Manager &ndash; Complete Solution Role(WHMCS) to lead the end-to-end operations of our web hosting division. The ideal candidate will oversee infrastructure management, server performance, security compliance, technical support, customer onboarding, automation workflows, billing integration, and team coordination. You will be responsible for delivering a secure, reliable, and scalable hosting environment that supports our clients and internal teams.Key Responsibilities:1. Infrastructure &amp; Server Management<ul><li>Manage shared, VPS, cloud (AWS, DigitalOcean, etc.), and dedicated hosting environments.</li><li>Linux Server (Ubuntu)</li><li>Monitor server performance, uptime, load balancing, and backups.</li><li>Deploy and maintain control panels (cPanel/WHM, Plesk, DirectAdmin, etc.).</li><li>Ensure server hardening and compliance with security best practices.</li></ul>2. Hosting Operations<ul><li>Oversee domain management, DNS setup, SSL installations, and migrations.</li><li>Optimize website and server performance (e.g., LAMP/LEMP stacks, caching, CDN).</li><li>Manage web hosting provisioning and lifecycle automation (WHMCS, Blesta, etc.).</li><li>Develop scripts or tools for automation and efficiency (e.g., PHP, Python).</li><li>Website Migration</li></ul>3. Security &amp; Compliance<ul><li>Monitor for malware, unauthorized access, and vulnerabilities.</li><li>Implement firewalls, brute force protections, and regular security audits.</li><li>Maintain compliance with industry standards (e.g., GDPR, PCI-DSS).</li></ul>4. Customer &amp; Technical Support<ul><li>Lead a team of support engineers to handle L1-L3 support issues.</li><li>Define SLAs, ticket escalation processes, and quality benchmarks.</li><li>Resolve high-priority or complex hosting issues and downtime incidents.</li></ul>5. Billing &amp; Client Management<ul><li>Integrate and manage billing systems (WHMCS, HostBill, etc.).</li><li>Ensure automated invoicing, renewals, and payment gateway configuration.</li><li>Manage client onboarding, account upgrades, and suspensions.</li></ul>6. Team Leadership &amp; Reporting<ul><li>Manage and train a team of hosting engineers and support staff.</li><li>Assign roles, shifts, and responsibilities across a 24/7 support model.</li><li>Prepare weekly and monthly reports on server uptime, ticket resolution, and usage.</li></ul>Requirements:Technical Skills:<ul><li>In-depth knowledge of Linux/Unix servers (CentOS, Ubuntu).</li><li>Experience with Apache, NGINX, MySQL, PHP, and DNS.</li><li>Familiar with WHM/cPanel, Plesk, and server automation tools.</li><li>Experience with cloud platforms (AWS, Google Cloud, DigitalOcean).</li><li>Knowledge of website migration, email configuration, and FTP/SFTP.</li></ul>Management Skills:<ul><li>Proven ability to manage hosting support teams.</li><li>Excellent problem-solving and decision-making skills.</li><li>Strong documentation and process development capabilities.</li></ul>Preferred Qualifications:<ul><li>5+ years of web hosting or server management experience.</li><li>Certifications like RHCE, AWS Solutions Architect, or cPanel Admin.</li><li>Prior experience managing a hosting company or large-scale WHMCS setup.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;35,000.00 per monthWork Location: In personSpeak with the employer +91 9311472339

Technical Engineer

We are seeking a highly skilled and experienced Technical Analyst to manage, maintain, and optimize our server infrastructure. The ideal candidate will have hands-on experience with TSplus Remote Access, Acronis backup solutions, and virtualization technologies (VMware, Hyper-V, etc.). You will play a critical role in ensuring high availability, performance, and security of our IT systems.Key Responsibilities:<ul><li>Install, configure, and maintain Windows Server environments (2012, 2016, 2019, 2022).</li><li>Monitor server performance and availability, ensuring systems are running optimally.</li><li>Manage and configure TSplus for remote access and multi-user environments.</li><li>Implement and maintain Acronis backup solutions, including scheduled backups, restoration processes, and disaster recovery.</li><li>Deploy, configure, and manage virtual machines (VMware/Hyper-V) across multiple environments.</li><li>Perform regular system updates, patch management, and security hardening.</li><li>Troubleshoot and resolve issues related to servers, remote access, backup failures, and virtual machines.</li><li>Create and maintain comprehensive documentation for server configurations, procedures, and recovery plans.</li><li>Collaborate with IT team members to plan and implement infrastructure projects.</li><li>Ensure compliance with data protection policies and business continuity planning.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience).</li><li>Proven experience with Windows Server Administration.</li><li>In-depth knowledge and hands-on experience with TSplus Remote Access (installation, configuration, licensing, troubleshooting).</li><li>Strong understanding of Acronis Cyber Backup or similar backup and disaster recovery tools.</li><li>Experience with VMware ESXi, vSphere, or Microsoft Hyper-V.</li><li>Familiarity with networking concepts: DNS, DHCP, TCP/IP, VPNs, firewalls.</li><li>Ability to analyze and resolve complex technical issues.</li><li>Excellent communication and documentation skills.</li><li>Strong understanding of IT security practices and protocols.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthWork Location: In person

Technical Analyst

Job Summary:We are seeking a creative and results-driven Social Media &amp; Digital Marketing Executive to manage and grow our online presence across digital platforms. The ideal candidate will be responsible for planning, implementing, and monitoring our digital marketing campaigns, creating engaging content, and enhancing brand awareness through social media platforms.Key Responsibilities: Social Media Management:<ul><li>Develop, curate, and manage daily content (text, image, video) for platforms like Facebook, Instagram, LinkedIn, Twitter, YouTube, etc.</li><li>Plan and execute monthly content calendars aligned with marketing goals.</li><li>Monitor, listen, and respond to users in a timely and engaging manner.</li><li>Track and report social media KPIs and suggest improvements based on analytics.</li></ul>Digital Marketing:<ul><li>Run and optimize Google Ads and Meta (Facebook/Instagram) Ads.</li><li>Assist in SEO/SEM campaigns to drive website traffic and lead generation.</li><li>Conduct market research and competitor analysis.</li><li>Monitor and report performance of campaigns (traffic, engagement, leads, ROI).</li></ul>Content &amp; Branding:<ul><li>Collaborate with the design team to create engaging visuals and promotional creatives.</li><li>Write compelling copy for social media, ads, and email campaigns.</li><li>Ensure brand consistency across digital channels.</li></ul>Required Skills:<ul><li>Strong understanding of all major social media platforms and trends.</li><li>Hands-on experience with Facebook Business Manager, Google Ads, and SEO tools.</li><li>Basic knowledge of Canva, Photoshop, or other design tools.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently and manage multiple projects.</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in Marketing, Mass Communication, or related field.</li><li>Certifications in Digital Marketing (Google, HubSpot, Meta Blueprint, etc.) are a plus.</li><li>Knowledge of email marketing tools (Mailchimp, Sendinblue, etc.) is a bonus.</li><li>Video editing or Reels creation skills are a plus.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;40,000.00 per monthWork Location: In person

Digital Marketing Specialist

Join Cloude Data and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cloude Data

ABOUT_COMPANY

Technical Engineer

Technical Analyst

Digital Marketing Specialist