Qureos Mentor

CMA CGM

<div>
 
 CMA CGM, Saudi Arabia, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for a Logistics Officer to join our fast-growing and challenging organization.
 
 
 
 
 
 
 Position:
 
 Logistics Officer
 
 
 
 Location:
 
 Dammam
 
 
 
 Job Overview:
 
 
 
 The Logistics Officer is responsible for overseeing the movement and management of containers throughout the supply chain. This role collaborates closely with terminal staff, sales teams, and internal departments to ensure operational excellence and customer satisfaction. The ideal candidate will leverage analytical skills to optimize logistics processes and report on key performance indicators.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Container Management:
 
 
 
 Monitor and manage container movements, ensuring accuracy of tracking , documentation and adherence to schedules.
 
 
 Coordinate with terminals for efficient loading and unloading of containers; resolve any issues related to container handling.
 
 
 
 
 
 
 Daily Reporting:
 
 
 
 Generate daily reports on container status, movements, and availability to ensure all stakeholders are informed.
 
 
 Maintain accurate records of empty and full container inventory, including discrepancies, maintenance, and repairs.
 
 
 
 
 
 
 Forecast and Analysis:
 
 
 
 Collaborate with sales and planning teams to forecast container needs and monitor equipment utilization against forecasts and actuals.
 
 
 Analyze trends in container flows and provide insights for capacity planning.
 
 
 
 
 
 
 Operational Coordination:
 
 
 
 Act as a liaison between internal teams and external partners, ensuring that communication is clear and effective.
 
 
 Ensure compliance with company policies and procedures related to container management and logistics operations.
 
 
 
 
 
 
 Cost Management:
 
 
 
 Track logistics costs associated with container movements and operations, identifying areas for cost reduction. Prepare monthly reports detailing logistics expenses and variances from budget.
 
 
 
 
 
 
 Problem Resolution:
 
 
 
 Quickly address issues related to Long idle, damaged or lost containers, coordinating with the appropriate departments to ensure timely resolution. Investigate and analyze operational issues to develop preventative measures and improve efficiency.
 
 
 
 
 
 
 Customer Interaction:
 
 
 
 Respond to inquiries from customers and partners regarding container status, logistics processes, and operational updates. Provide excellent customer service and foster positive relationships with clients and vendors.
 
 
 
 
 
 
 Skills and Qualifications:
 
 
 <ul>
 <li>
 Bachelor in Logistics, Supply Chain Management, Business Administration, or similar field.
 </li>
 <li>
 Minimum of 2-4 years of experience in container management or logistics within the shipping or transportation industry.
 </li>
 <li>
 Proficient in Microsoft Office; experience with logistics software (e.g., TMS, EDI) is preferred.
 </li>
 <li>
 Strong analytical skills with a detail-oriented mindset.
 </li>
 <li>
 Excellent verbal and written communication skills. Ability to work independently and as part of a team in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 Physical Requirements:
 
 
 
 Ability to visit and conduct business at various terminal and operational locations as needed.
 
</div>

Logistics Officer

<div>
 
 CMA CGM, Kuwait, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an
 
 Customer Service Executive
 
 to join our fast-growing and challenging organization
 
 
 
 
 
 
 Position:
 
 Customer Services Executive
 
 
 
 Location:
 
 Kuwait
 
 
 
 Key
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage Export Booking &amp; Documentation, including booking releases, amendments, and empty equipment arrangements for both ports.
 </li>
 <li>
 Coordinate Service Delivery activities with GBS and SSC (invoicing &amp; RFI resolution) to ensure smooth operational performance.
 </li>
 <li>
 Handle customer care activities, respond promptly to inquiries (email/phone), and support onboarding through Hypercare.
 </li>
 <li>
 Prepare monthly Actual vs. Allocation reports for VIP customers and ensure space/equipment availability (ESR, DG, OOG approvals).
 </li>
 <li>
 Monitor cargo readiness and collaborate closely with Sales, Trade, and POD teams for priority loading, transshipment connections, and long-stay shipments.
 </li>
 <li>
 Provide vessel schedules, loading confirmations, ETA updates, and maintain ETA GAP when required.
 </li>
 <li>
 Manage booking compliance, tender accounts, COD requests, NOVA case clearance, and dispute resolution.
 </li>
 <li>
 Promote E-commerce solutions, support customer education, and update GEN contacts in LARA for new onboard customers.
 </li>
 <li>
 Prepare and finalize load lists for own and 3PF vessels and coordinate with POD for shipment follow-up.
 </li>
 <li>
 Ensure timely booking cancellations, related invoicing, and professional handling of internal and external queries
 </li>
 </ul>
 
 
 Qualifications &amp; Profile:
 
 
 
 &bull; 2-5 years of experience in Shipping &amp; Logistics
 
 
 &bull; Strong customer and vendor relationship management skills
 
 
 &bull; Proven ability to drive change, innovation, and process improvement
 
 
 &bull; Excellent communication, presentation, and decision-making skills
 
 
 &bull; Team player with a proactive and professional attitude
 
 
 &bull; Proficient in MS Office applications
 
</div>

Customer Service Executive

ID: 571425
 
Location: 
Istanbul, TR
 
Logistics (Equipment) Officer
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role & Responsibilities: 
Manage stock optimization and equipment flows to support commercial activities of a determined geographical area with a cost-oriented approach.
 Consolidate and provide reports for equipment forecasts & availability; organize empty repositioning
 Control & follow-up of container tracking performance
 Track & monitor containers’ idle empty status
 Manage on-time, proactive, and accurate communication flow with internal and external stakeholders
 Able to support process improvement activities
 
Skills and Requirements: 
University degree, preferably in Logistics Management
 Experience in the field of shipping & logistics is a plus
 Very good command of written and spoken English
 Very good in follow-up
 Customer oriented
 Self motivated and dedicated to work
 Result-oriented
 Strong in planning and organizational skills
 Good knowledge of MS Office
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM’s adventure !

Logistics (Equipment) Officer

ID: 571226
 
Location: 
Istanbul, TR
 
Payable Accountant
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role: Ensure accounting bookings, payments, and analysis of all accounts payable in compliance with Group rules, processes, and working procedures.
 
Responsibilities: 
Post all supplier invoices after relevant approval is obtained
 Match payments with invoices/credit memos
 Perform account balances reconciliation with partners
 Issue statement of accounts (AP)
 Management of all treasury operations and bank relations.
 Performing vendor invoice posting in line with AP procedures
 Providing support to other issues related to accounting during the month-end/year-end closing, monitoring, and reviewing accounting and related systems
 Make daily and weekly payment preparations, digital payments, and bank payments.
 
Qualifications: 
BA degree in Business Administration, Economics, Accounting, Finance, or a related field,
 Treasury experience, preferably in a bank or finance, treasury department,
 Good command of English, both verbal and written; required to communicate with global teams (part of the interview will take place in English),
 Knowledge in MS Office Applications (especially in Excel),
 Excellent time management, communication, and organizational skills,
 High sense of responsibility and ability to work in harmony with team members,
 Ability to prioritize tasks and work in a multi-task environment,
 Able to work 4 days at the office in Istanbul (hybrid).
 
Come along on CMA CGM’s adventure !

Payable Accountant

ID: 570831
 
Location: 
Istanbul, TR
 
Customer Service Professional
 
CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.
 
Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 Fluency in written & verbal English is a must (part of the interview will take place in English),
 Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Customer Service Professional