Qureos Mentor

CMA CGM

CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities : 
Lead, coach, and manage a team of Outside Sales Representative, fostering a culture of energy, accountability, and performance excellence,
 Drive new customer acquisition, focusing on direct engagement with importers, exporters, and other BCOs and build long-term business relationships with customers’ decision-makers,
 Conduct joint field visits and regular customer engagements to coach and support reps in real commercial situations
 Apply strategic sales methodologies, including value-based selling, solution selling, and structured objection handling,
 Monitor and analyze market trends, customer data, and sales performance to identify growth opportunities,
 Ensure continuous improvement of customer experience, service quality, and retention,
 Drive execution of commercial strategy aligned with national and regional objectives,
 Forecast sales and manage commercial performance through strong pipeline management and CRM usage (opportunity tracking, win/loss analysis)
 Mentor and support the team, promoting professional development and high-impact leadership, manage performance of the team through KPIs, and structured feedback,
 Promote VAS opportunities (sustainability products, cargo care, serenity, etc),
 Collaborate with the Senior Manager and Regional Office to report results, share insights, and ensure alignment on strategic direction.
 
Qualitifications : 
Bachelor’s degree in a relevant field (preferably in Logistics, Maritime Studies, International Trade, or Business Administration),
 5–10 years of people management or supervisory role experience in the shipping, logistics, or maritime industry, preferably in a commercial or business development role,
 Inspirational people manager with ability to motivate, coach, challenge and grow sales talent,
 Deep understanding of shipping line trade structures (allocations, equipment, scheduling, pricing, etc.),
 Demonstrated track record in hunting and developing new business pipelines,
 Strong commercial planning and forecasting capability using CRM (preferably Salesforce or similar),
 Strong B2B negotiation and objection-handling, and consultative selling skills,
 Analytical, data-driven mindset with strong business acumen,
 Outstanding communication and interpersonal skills, able to engage effectively with customers and senior stakeholders, and presentation capability, including business storytelling,
 Highly energetic, proactive, and results-focused professional with the ability to thrive in a fast-paced environment,
 Fluency in written & verbal English is a must (part of the interview will take place in English).
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Local BCO Sales Manager

<div>
 
 The Liaison Officer serves as the key communication between the logistics company, port authorities, customs, shipping agents, and other stakeholders. This role ensures smooth coordination of cargo movement, compliance with port regulations, and timely resolution of operational issues.
 
 
 
 
 
 Main Tasks:
 
 <ul>
 <li>
 Handle all government related processes and documentation.
 </li>
 <li>
 Follow up with ministries, labor offices and other official entities.
 </li>
 <li>
 Ensure compliance with government regulations and legal updates.
 </li>
 <li>
 Maintain accurate records of official documents and renewals.
 </li>
 <li>
 Assist in obtaining necessary approvals and maintaining compliance records.
 </li>
 <li>
 Build strong relationships with government agencies, shipping companies, and internal teams.
 </li>
 </ul>
 
 
 
 
 Qualifications and Requirements:
 
 <ul>
 <li>
 Educational qualifications bachelor&rsquo;s degree or diploma related to the role.
 </li>
 <li>
 Minimum 2-3 years of experience in logistics, shipping, or port operations in similar role.
 </li>
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 Fluent in English language.
 </li>
 <li>
 Effective communication with authorities, partners, and internal teams.
 </li>
 <li>
 Ability to resolve operational challenges efficiently and ensure smooth coordination.
 </li>
 </ul>
 
 
</div>

Liaison Officer

ROLE:
Part of the Dubai Regional Office Commercial Team and reporting to RO chief commercial officer, you are in charge of Reefer Department at the Regional office, covering the Middle East Gulf, Indian Sub-Continent and Red Sea.
MISSION AND RESPONSABILITIES
<ul>
<li>Manage Reefer pricing for all RF Exports opportunities under scope of RSEA/MEG/ISC.</li>
<li>Supervise all RF commercial activities, Analyse, evaluate, research &amp; timely responses to pricing, bid, contract &amp; rate inquiries.</li>
<li>Be the entry point for selected key accounts, including customer visits, rates negotiations, service promotion, follow up support with the regional commercial manager.</li>
<li>Collect market information &amp; set pricing strategies to optimized weekly loading &amp; maximize profitability.</li>
<li>Prepare reports, market studies &amp; competitor analysis, perform other tasks as required by management.</li>
<li>Development new opportunities which could help to invest for certain shipping services, provide feedback to HO of local market conditions and benchmarking of similar services provided by competition.</li>
<li>Set countries budget &amp; track their weekly performance with optimal cargo mix through participating in all RF seasons.</li>
<li>Monitor the equipment balance situation to help group to reduce their logistics cost.</li>
<li>Participate in all RF events &amp; fairs, occasionally travelling to arrange special RF campaign to the designated countries.</li>
<li>Ensure that local sales teams are informed of the commercial strategy, their objectives and share with them any best practices &amp; updates.</li>
<li>Coaching / Training / motivating the Reefer sales team across the region to perform best results.</li>
</ul>

Special Desk Sales Expert Region IMEEA

CMA CGM Group, founded by Jacques R. Saadé, is a leading worldwide shipping & logistics group.
 
Now headed by Rodolphe Saadé, CMA CGM reinvents transport and logistics to offer an integrated maritime, port, and land service that exceeds customers' expectations.
 
Present in over 160 countries through 755 offices and 750 warehouses, equipped with a young and diverse fleet of 511 vessels, CMA CGM serves 420 of the world's 521 commercial ports and operates on more than 200 shipping lines. The group currently employs 110,000 people worldwide, including nearly 2,400 in Marseille, in its headquarters at Marseilles.
 
Role & Responsibilities: 
Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements,
 Coordinate internally and/or respond to customer queries related to shipment
 Monitor shipment according to customer status and track & trace upon delivery
 Record and update information on customer profiles
 
Qualifications: 
Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration),
 Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry,
 Strong ability to manage multiple tasks and priorities effectively,
 Proactive approach with strong problem-solving and communication skills,
 
Fluency in written & verbal English is a must (part of the interview will take place in English),
 
Able to work in the office 4 days per week (hybrid) in Istanbul.
 
What we offer: 
Working in an agile, flexible, digital, and social culture
 Flexible working hours
 Working 40 hours a week
 Hybrid working
 Birthday day off
 Fruit Day: every Wednesday
 Happy hours
 Yearly bonus
 Transportation
 Life insurance
 Meal Allowance (Cash/monthly)
 Employee Assistance Program
 
During the recruitment process, the personal data you provide in your CV is processed for purposes including contacting you, implementing human resources policies and procedures, managing candidate selection and placement processes, conducting reference checks, and ensuring security. For more detailed information about how your data is processed, please refer to our Employee Candidate Privacy Notice.
 
We have zero tolerance for inequality and are deeply committed to fostering Diversity, Equity, and Inclusion (DE&I) at every level of our organization. As HR and business partners, we actively drive and support initiatives that build a more inclusive and equitable workplace for all.
 
Come along on CMA CGM's adventure!

Customer Service Professional

Join CMA CGM and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CMA CGM

ABOUT_COMPANY

Local BCO Sales Manager

Liaison Officer

Special Desk Sales Expert Region IMEEA

Customer Service Professional