Urwah Admin

CNH Industrial

<div><div>Job Description
<div><div><div><div>Technical Trainer
</div></div></div></div><div><div><div><div>Requisition ID: 3362
</div></div></div></div><div><div><div><div>Job Location: Greater Noida - India
</div></div></div></div><div><div><div><div>Job Family for Posting: Technical Training
</div></div></div></div><div><div><div><div>Job Type for Job Posting: Full Time</div></div></div></div><p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us
</b></h2></div><div><p>Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
</p><p>From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people &ndash; and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you&rsquo;re in the right place.
</p><p><b>Grow a Career. Build a Future!
</b></p><p>Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can&rsquo;t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Purpose
</b></h2></div><div><p>Technical Trainer for India Products
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2></div><div><p>Delivering Technical trainings
</p><p>Develop Training Content
</p><p>Ensuring the Training NPS Score
</p><p>Collaborating with platform/CFT for Training deliverables
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Required
</b></h2></div><div><p>2 years to 10 years
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications
</b></h2></div><div><p>B Tech / Diploma in Engg
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What We Offer
</b></h2></div><div><p>We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
</p><p>At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
</p><ul><li><i>Flexible work arrangements
</i></li><li><i>Savings &amp; Retirement benefits
</i></li><li><i>Tuition reimbursement
</i></li><li><i>Parental leave
</i></li><li><i>Adoption assistance
</i></li><li><i>Fertility &amp; Family building support
</i></li><li><i>Employee Assistance Programs
</i></li><li><i>Charitable contribution matching and Volunteer Time Off</i></li></ul></div></div></div></div></div></div></div></div></div><p></p>

Technical Trainer

<div><div>Job Description
<div><div><div><div>Supplier Quality Specialist - Pithampur
</div></div></div></div><div><div><div><div>Requisition ID: 3381
</div></div></div></div><div><div><div><div>Job Location: Pithampur - India
</div></div></div></div><div><div><div><div>Job Family for Posting: Supplier Quality
</div></div></div></div><div><div><div><div>Job Type for Job Posting: Full Time</div></div></div></div><p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us
</b></h2></div><div><p>Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
</p><p>From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people &ndash; and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you&rsquo;re in the right place.
</p><p><b>Grow a Career. Build a Future!
</b></p><p>Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can&rsquo;t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Purpose
</b></h2></div><div><div><ul><li>This position will be responsible for Chemical Commodity and will be based at Pithampur Plant.
</li></ul><ul><li>This position will be responsible for driving all new part development &amp; current product improvement activities for Chemical commodity.
</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2></div><div><ul><li><p><b>Primary and Secondary duties:
</b></p><ul><li>Responsible for development of Chemical commodity parts. Performing APQP &amp; Conducting PPAP.
</li><li>New Product development - To perform various activities of Design Reviews, Technical feasibility with suppliers, Supplier Interactions, Development Plans, Technical support to meet project timelines.
</li><li>Current Product Management - To support Plant quality team in resolving current product issues and improvement. Good RCA and problem-solving skills.
</li><li>Quality &amp; Reliability improvement by closing CPM Profiles.
</li><li>Planning and undertaking Supplier Improvement plans through Reactive/ Preventive and Proactive approach.
</li><li>To interact with peers of various functions like Purchasing, PD, Plant Quality, PDP.
</li><li>Has to interact on activities like NPD bottlenecks, technical evaluation of suppliers, PIR resolution, Current product improvement, support to supply chain bottlenecks etc
</li></ul></li><li><p><b>Leadership/Team Management Responsibility:
</b></p><ul><li>Chemical commodity imposes a special challenge for NPD as well as CPM parts due to its high aesthetic value, safety &amp; comfort expectations owing to Customer demands and parts undergoing major design improvements to meet customer expectations.
</li><li>Thus, this needs to have a highly competitive Supplier Quality person with high level of expertise in this commodity. This position requires having a high level of internal networking and also having a good relationship with suppliers for managing and streamlining the activities in this area
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Required
</b></h2></div><div><ul><li><div><b>Education/Qualifications (Min): </b>Diploma / Graduate Plastic Engineer
</div><div><b>Essential experience and skills </b><b>:
</b></div><ul><li>10~12 years of experience in OEM or Auto ancillary in Supplier Quality function
</li><li>Skill sets, both in terms of leadership and functional competencies supported by varied experience.
</li><li>Should be well versed in Plastic &amp; Rubber processing technologies especially Plastic &amp; Rubber Injection Molding, Roto molding, FRP &amp; SMC technologies, Vacuum forming, Rubber compression molding, Rubber extrusion technologies, Blow molding along with expertise in development of Glass/Filter/Seats/Hoses. He should be expert in Tooling / Jigs &amp; Fixtures / Gauges Concept development &amp; review. Basic knowledge of Sheet Metal &amp; Fabrication is required.
</li><li>Hands on experience on measuring devices.
</li><li>New Part development process exposure for Chemical parts as described above.
</li></ul>Good knowledge and exposure to Surface coating &amp; Surface treatment technologies vis-&agrave;-vis painting, powder coating and plating
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications
</b></h2></div></div><div></div><div><div><h2 class="jobSectionHeader"><b>What We Offer
</b></h2></div><div><p>We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
</p><p>At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
</p><ul><li><i>Flexible work arrangements
</i></li><li><i>Savings &amp; Retirement benefits
</i></li><li><i>Tuition reimbursement
</i></li><li><i>Parental leave
</i></li><li><i>Adoption assistance
</i></li><li><i>Fertility &amp; Family building support
</i></li><li><i>Employee Assistance Programs
</i></li><li><i>Charitable contribution matching and Volunteer Time Off</i></li></ul></div></div></div></div></div></div></div></div></div><p></p>

Supplier Quality Specialist - Pithampur

<div><div>Job Description
<div><div><div><div>Strategic Sourcing Manager
</div></div></div></div><div><div><div><div>Requisition ID: 3432
</div></div></div></div><div><div><div><div>Job Location: Oak Brook - Illinois - United States
</div></div></div></div><div><div><div><div>Job Family for Posting: Mechanical
</div></div></div></div><div><div><div><div>Job Type for Job Posting: Full Time</div></div></div></div><p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us
</b></h2></div><div><p>Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
</p><p>From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people &ndash; and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you&rsquo;re in the right place.
</p><p><b>Grow a Career. Build a Future!
</b></p><p>Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can&rsquo;t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. #LI-DNI
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2></div><div><div>Duties : The Strategic Sourcing Manager at CNH Industrial America LLC in Oak Brook, IL will manage the purchase of production and service parts, and materials for the mechanical commodity. Source materials specific to drivetrain axles and transmission commodity. Support/drive strategic direction, negotiations, and supporting purchasing metrics and overall organizational objectives. Drive, forecast and report economic savings performance, negotiate price reductions, increases and long-term agreements, market test, to maximize leverage, and analyze various reports to capture opportunities. Develop and implement both regionally and global sourcing strategies for the axle and transmission commodity, oversee supplier selection across multiple platforms, lead long term contract negotiations and on time launch targets. Identify suppliers in accordance with sourcing strategy, ensuring they meet technical qualifications target cost and capacity to produce to print specifications. Manage supplier relationships to ensure on-time delivery. Manage end-to-end procurement process, new supplier setup, including purchase requisitions, purchase orders, invoice processing, projects and supplier performance management. Collaborate with internal teams to assess and select the most appropriate suppliers for each program in accordance with purchasing procedures. Implement and manage LTA's (long term agreements) while achieving commercial savings and raw material recovery and Indexation. Facilitate supplier/engineering VA/VE activities to drive product cost savings and process improvement initiatives to achieve budget performance. Manage supplier relationships, ensuring quality standards and delivery timelines are met, while addressing any supply risk. Conduct market research to identify savings, best practices, and new suppliers. Develop and maintain strong relationships with internal stakeholders, including cross-functional teams and senior management, to ensure alignment and support for sourcing initiatives. Ensure compliance with all legal and regulatory requirements, as well as company policies and procedures, in all sourcing and procurement activities. Support special projects related to sourcing initiatives or supply chain improvements. Telecommuting permitted 3 days per week. Travel to plants or suppliers 20-25% of the time. Salary: $128,419 - $162,150/year
</div></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Required<br>
</b></h2></div><div></div><div><div>Minimum Requirements: Requires a Master&rsquo;s degree in Industrial Engineering, Logistics, or a closely related field plus 2 years of experience as an Industrial Engineer, Launch Manager or related occupation. The 2 years of experience must include 2 years of experience with each of the following: 1) Working in manufacturing operations and supply chain within the heavy equipment manufacturing industry; 2) Managing new product development and launch programs, including supplier capability assessment, production readiness planning and risk management to ensure successful integration of components into manufacturing operations to meet launch timelines and quality targets; 3) Working with external vendors and suppliers necessary for developing and maintaining long-term agreements, managing supplier contracts, and ensuring compliance with legal requirements; 4) Quantifying tooling requirements and developing capital expenditure budgets to support new program launches and manufacturing requirements; 5.) Leading Design for Manufacturing (DFM) and Design for Assembly (DFA) assessments, collaborating with engineering teams to optimize product design for manufacturability and cost efficiency; 6) Implementing quality control procedures and managing Production Part Approval Process (PPAP) documentation to ensure component compliance with specifications and manufacturing readiness.<br>
</div><div></div><div>CNH Industrial America LLC' s ongoing employee referral program does apply to this position.<br>
</div><div></div><div>Interested candidates see all job duties and requirements, and apply online at http://cnh.com/ See Job ID 3432.
</div></div></div><div><div><h2 class="jobSectionHeader"><b>What We Offer
</b></h2></div><div><p>We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
</p><p>At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
</p><ul><li><i>Flexible work arrangements
</i></li><li><i>Savings &amp; Retirement benefits
</i></li><li><i>Tuition reimbursement
</i></li><li><i>Parental leave
</i></li><li><i>Adoption assistance
</i></li><li><i>Fertility &amp; Family building support
</i></li><li><i>Employee Assistance Programs
</i></li><li><i>Charitable contribution matching and Volunteer Time Off
</i></li></ul></div></div></div></div></div></div></div><div><div><div><div><p>Click here to learn more about our benefits offerings! (US only)<br>
</p><p></p><p>US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal &ldquo;Know Your Rights&rdquo; poster here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here .<br>
<br>
</p><p>Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.<br>
</p><p></p><p>If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com .</p></div></div></div></div></div></div><p></p>

Strategic Sourcing Manager

<div><div>Job Description
<div><div><div><div>Plant Purchasing Operations Manager
</div></div></div></div><div><div><div><div>Requisition ID: 3454
</div></div></div></div><div><div><div><div>Job Location: New Holland - Pennsylvania - United States
</div></div></div></div><div><div><div><div>Job Family for Posting: PD Purchasing
</div></div></div></div><div><div><div><div>Job Type for Job Posting: Full Time</div></div></div></div><p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us
</b></h2></div><div><p>Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
</p><p>From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people &ndash; and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you&rsquo;re in the right place.
</p><p><b>Grow a Career. Build a Future!
</b></p><p>Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can&rsquo;t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Purpose
</b></h2></div><div><p>As the <b>P </b><b>urchasing Operations Manager (New Holland) </b>, you will function as the Purchasing representative within the plant to fully support CNH customer delivery objectives, procurement and commodity strategies including re-sourcing decisions. The POM is first line of escalation within Purchasing and is accountable for ensuring detection of plant supply risks, implementation of mitigation plans and support the continuous supply of parts. The POM will also determine if additional escalation is required to resolve structural supplier problems or if the de-escalation threshold has been achieved. Furthermore, the POM will develop and improve supplier relationships as well as owning and facilitating timely execution of re-sourcing plans. Finally, the POM will follow the CNH steps to accountability; See It, Own It, Solve It, and Do It in addition to embracing the CNH Cultural beliefs, starting with putting the customer first. This position can be in any one of CNH Industrial NA locations.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2></div><div><ul><li>Meet the Manufacturing OKTS (OK to Ship) Plans: working with Manufacturing leadership, Commodity Purchasing and SQE, identify all supplier-related potential risks to this objective, develop solid mitigation plans to overcome risks, lead teams in implementation and monitoring for successful risk elimination to achieve month-end metrics and achieve production linearity. Support meeting the Manufacturing OKTS with no shortfalls due to supplier performance.
</li><li>Monitor defined critical control data points including supplier backlog trends and adherence to CSCN delivery schedules to ensure on time delivery and proactive mitigation of supply risk.
</li><li>Actively participate in and take ownership of specific supplier escalations, including defining root cause and driving corrective action processes in collaboration with suppliers and internal stakeholders as needed to achieve de-escalation.
</li><li>Request and drive supplier backlog recovery plans. Collaborating closely with the supplier, PP&amp;C and Commodity teams, the POM will ensure suppliers adhere to recovery plans, returning to observation of full CSCN requirements.
</li><li>Centrally manage suppliers, acting as the single point of contact between CNH and supplier. Employ MiPlan and global data inputs to communicate CNH requirements to suppliers, collaborate with suppliers to obtain shipment promises and disseminate the information promptly and effectively to the internal stakeholders.
</li><li>Support supplier relationship management through direct interaction with suppliers, ensuring the entire Procure to Payment processes are adequately supported by CNH and clearly understood by the supplier. employ training materials, hold regular supplier meetings (off-site &amp; on-site), thereby strengthening supplier relationships for non-commodity-related activities.
</li><li>Provide support to facilitate supplier capacity and other situational surveys.
</li><li>Collaborate with the Plant Materials Team, as our internal customer, regarding supply risk escalation statuses, helping to balance resources and always focusing on the most critical supply risks.
</li><li>Supplier Capacity Management <b>: </b>Support Capacity Management with PO Monitoring &amp; Supply Validations (survey planned with Plants and Global Product Lines) Key/strategic suppliers monitoring through Collaborative Planning. Preventive actions initiatives: demand trend visibility to supply base, market trend surveys through supply base, logistics agreements, suppliers/plants visit containment plans execution.
</li><li>Lead and manage re-sourcing projects for cost savings and to achieve Supplier Rationalization Objectives. Meet or exceed planned implementation dates for resourcing projects to achieve cost savings. Provide all necessary resources to lead and coordinate project activities between Purchasing and Manufacturing groups to achieve target implementation dates for delivering budgeted cost reductions and Supplier Rationalization Objectives.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Required
</b></h2></div><div><ul><li>A bachelor&rsquo;s degree in business or related field and a minimum of 6 years&rsquo; related work experience in the areas of Supply Chain, Production Scheduling, Purchasing, Manufacturing, or Project Management.
</li><li>Ability to travel up to 15% of the time, primarily domestic.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications
</b></h2></div><div><div><ul><li>Management, Industrial Engineering or related field of study.
</li><li>Knowledge of Material Requirements Planning logic and systems, preferably more than 3 years&rsquo; work experience in procurement, logistics, supply chain, or similar area, with specific focus on production planning and material management.
</li><li>Proficiency creating Excel spreadsheets, Power Point, and use of basic Office software.
</li><li>Strong leadership and communication skills across multiple teams.
</li><li>High analytical and critical thinking skills required, ability to anticipate and prevent risks, ability to manage high amount of data.
</li><li>Ability to communicate clearly, concisely &ndash; both oral and written &ndash; at all levels within CNHi and suppliers&rsquo; organization, in a multinational environment.
</li><li><ul><li>Available to travel and stay close to suppliers (in the NAFTA region) when required and for temporary periods.
</li></ul></li><li><ul><li>Initiative-taker with high energy, initiative-taking teamwork attitude, and positive approach.
</li></ul></li><li><ul><li>Oriented to achieve important results and objectives under pressure.<br>
</li></ul></li></ul></div></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>Pay Transparency
</b></h2></div><div><p>The annual salary for this role is USD $73,000.00 - $105,000.00 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What We Offer
</b></h2></div><div><p>We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
</p><p>At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
</p><ul><li><i>Hybrid work arrangements, at least 3 days onsite
</i></li><li><i>Savings &amp; Retirement benefits
</i></li><li><i>Tuition reimbursement
</i></li><li><i>Parental leave
</i></li><li><i>Adoption assistance
</i></li><li><i>Fertility &amp; Family building support
</i></li><li><i>Employee Assistance Programs
</i></li><li><i>Charitable contribution matching and Volunteer Time Off</i></li></ul></div></div></div></div></div></div></div><div><div><div><div><p><br>
</p><p></p><p>US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal &quot;Know Your Rights&quot; poster here . CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here .<br>
<br>
</p><p>Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.<br>
</p><p></p><p>If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com .</p></div></div></div></div></div></div><p></p>

Plant Purchasing Operations Manager

<div><div>Job Description
<div><div><div><div>Field Service Engineer - Gwalior
</div></div></div></div><div><div><div><div>Requisition ID: 3367
</div></div></div></div><div><div><div><div>Job Location: Gwalior - India
</div></div></div></div><div><div><div><div>Job Family for Posting: Field Service
</div></div></div></div><div><div><div><div>Job Type for Job Posting: Full Time</div></div></div></div><p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us
</b></h2></div><div><p>Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.
</p><p>From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people &ndash; and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you&rsquo;re in the right place.
</p><p><b>Grow a Career. Build a Future!
</b></p><p>Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can&rsquo;t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Job Purpose
</b></h2></div><div><p>To raise and drive resolution of product issues being experienced by customers. Guide, setup and implement training of dealers &amp; customers with the objective of building up of high customer satisfaction and creating dealer capability within After sales strategy formulations and adherence to CNH guidelines. Overall monitoring, adherence &amp; control of all crop solutions related after sales plans for revenue
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Key Responsibilities
</b></h2></div><div><ul><li>Customer complaints and satisfaction.
</li></ul><ul><li>Main function is to control, manage and grow total company after sales business. Tasked to increase Parts, Lubes and Service business, increase customer service levels, ensure compliance.
</li><li>Organizes work by reviewing daily requirements, checking, and gathering supplies. Completes vehicle service requirements Observing and reporting requirements to Dealer person on parts requirements/warranty issues/ replacement by original parts.
</li></ul><ul><li>Manage Dealer Service and Asist them on product concerns and parts problems, ranging from availability, identifying to quality customer queries, customer service and develop action plans to eliminate issues recurring.
</li><li>Check Tractors for any concerns/suggestions, road test, and components using testing devices to diagnose the problem in the vehicle.
</li><li>Helping dealers to diagnose the technical concerns reported at the dealership.
</li><li>Develop the Dealers manpower and trained them time to time based on products.
</li><li>Escalating the Technical Concerns to HO with analysis Reports.
</li><li>Ensure you improve the PDIs &amp; Installations at the dealerships.
</li><li>Ensure the quality Service at the dealership to adopt the CNH Process.
</li><li>Increase the Tractor Reporting at the dealerships through network &amp; Service activities.
</li><li>Increase the Job cards and quality of Job cards at the dealerships.
</li><li>Ensure to have the availability of the genuine parts and Lubes at the dealerships.
</li><li>Achieve the assigned Parts and Lubes Target.
</li><li>Ensure the warranty management &amp; coupon utilizations at the dealerships.
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>Experience Required
</b></h2></div><div><p>8-10 Years&rsquo; experience in tractor or earth-moving equipment industry. Knowledge of service procedures, field failures and product enhancement cycle.
</p></div></div><div><div><h2 class="jobSectionHeader"><b>Preferred Qualifications
</b></h2></div><div><p>BE / Diploma in Mech. /Automobile Engineering
</p></div></div><div><div><h2 class="jobSectionHeader"><b>What We Offer
</b></h2></div><div><p>We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.
</p><p>At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:
</p><ul><li><i>Flexible work arrangements
</i></li><li><i>Savings &amp; Retirement benefits
</i></li><li><i>Tuition reimbursement
</i></li><li><i>Parental leave
</i></li><li><i>Adoption assistance
</i></li><li><i>Fertility &amp; Family building support
</i></li><li><i>Employee Assistance Programs
</i></li><li><i>Charitable contribution matching and Volunteer Time Off</i></li></ul></div></div></div></div></div></div></div></div></div><p></p>

Field Service Engineer - Gwalior