Qureos Mentor

Coast Dental

Coast Dental & Orthodontics is one of the largest providers of dental practice support in the U.S., dedicated to creating beautiful, healthy smiles for patients. With over 100 practices across Florida, Georgia, and Texas, Coast Dental offers a range of general and specialty dental services. The company emphasizes a supportive work culture, providing unique career opportunities and a comprehensive benefits package for its employees. Founded in 1992, Coast Dental is committed to blending personalized care with advanced clinical practices.

<div>Job Purpose:
Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager.
Duties and Responsibilities:<ul><li>
Exercise excellent customer service while interacting with patients both over the phone and in person.</li><li>
Check in all patients and complete patient registration under the direction of the Office Manager.</li><li>
Schedule patient appointments within operational standards.</li><li>
Confirm patient appointments two (2) business days prior to the patients' appointments.</li><li>
Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.</li><li>
Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.</li><li>
File patient charts on a daily basis.</li><li>
Participate in morning huddle, chart review and all routine office meetings as necessary.</li><li>
Participate in monthly checklist activities as assigned.</li><li>
Keep front desk area clean and neat.</li><li>
All other duties and responsibilities as assigned.</li></ul>
Additional Responsibilities:<ul><li>
Basic clerical and administrative skills.</li><li>
Excellent customer service skills with professional and courteous phone etiquette.</li><li>
Basic knowledge of insurance and dental terminology helpful.</li><li>
Working knowledge of Internet Explorer and Microsoft Word required knowledge of Microsoft Excel preferred.</li><li>
Experience with dental software such as EagleSoft preferred.</li><li>
Strong organizational skills with the ability to multi-task.</li></ul><ul><li>
Previous insurance and/or dental office experience preferred.</li><li>
Previous experience with orthodontic or other specialty practices preferred.</li></ul></div>

Receptionist

<div>
 
 Job Purpose
 
 
 
 Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Awareness of delegable duties and functions allowed to be performed by dental assistant.
 </li>
 <li>
 Assist in clinical procedures and treatments.
 </li>
 <li>
 Learn and comply with Coast's administrative procedures.
 </li>
 <li>
 Learn and comply with OSHA laws and safety guidelines.
 </li>
 <li>
 Maintain Material Safety Data Sheets (MSDS).
 </li>
 <li>
 Learn and comply with state and Federal infection control standards in the dental office and operatories, including but not Iimited to: wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and steriIizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials.
 </li>
 <li>
 Insure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, and signed Consent forms.
 </li>
 <li>
 Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements.
 </li>
 <li>
 Welcome and escort patient in reception to and from the treatment areas. Schedule appointments and assist in appointment confirmation calls.
 </li>
 <li>
 Effectively provide dental education and information to insure patient awareness of dental health and continuing treatment.
 </li>
 <li>
 Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments.
 </li>
 <li>
 Understand and explain insurance benefits and financial options to patients in nonclinical terms.
 </li>
 <li>
 Ensure operatories are appropriately equipped and stocked with inventory and re-order when necessary.
 </li>
 <li>
 Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental hand pieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps and maintain clean office environment.
 </li>
 <li>
 Notify Office Manager of equipment failure or general safety concerns.
 </li>
 <li>
 Assist with laboratory duties as necessary.
 </li>
 <li>
 Recognize signs of a dental emergency, and insure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary.
 </li>
 <li>
 Understand and agree to maintain production standards.
 </li>
 <li>
 Effectively utilize and maintain a system of contact for patient follow-up/re-care.
 </li>
 <li>
 Maintain professional working environment within office team.
 </li>
 <li>
 Attend and participate in morning huddles and regular office meetings.
 </li>
 <li>
 Adhere to uniform attire and basic personal hygiene standards per Company policy.
 </li>
 <li>
 Attend continuing education and training seminars as scheduled.
 </li>
 <li>
 Understand and abide by HIPAA regulations and maintain confidentiality.
 </li>
 <li>
 All other duties and responsibilities as assigned.
 
 
 </li>
 </ul>
 
 Additional Responsibilities
 
 
 
 <ul>
 <li>
 Retain license (Registered, CDA or EFDA) and demonstrate proficiency to perform expanded dental assistant functions according to state guidelines and limitations.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Active Expanded Functions Dental Assistant (EFDA) certification.
 </li>
 <ul>
 <li>
 Or if assisting in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, according to state guidelines and limitations.
 </li>
 </ul>
 <li>
 Radiography Iicensure.
 </li>
 <li>
 Minimum of one-year dental experience preferred.
 </li>
 <li>
 Excellent customer services skills and verbal communication skills.
 </li>
 <li>
 Ability to work in high volume environment.
 </li>
 </ul>
</div>

Patient Care Coordinator - Dental Assistant

<div>Job Purpose:
Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within ninety (90) days after hire.
Duties and Responsibilities:<ul><li>
Awareness of delegable duties and functions allowed to be performed by dental assistant.</li><li>
Assist in clinical procedures and treatments.</li><li>
Learn and comply with Coast's administrative procedures.</li><li>
Learn and comply with OSHA laws and safety guidelines.</li><li>
Maintain Material Safety Data Sheets (MSDS).</li><li>
Learn and comply with state and Federal infection control standards in the dental office and operatories, including but not Iimited to: wearing protective barriers such as gloves, scrubs, and eye wear; disinfecting and steriIizing instruments and treatment areas; and disposing properly of contaminated or bio-hazardous waste/materials.</li><li>
Insure review and completion of documentation, including but not limited to: accurate and current medical history, medical alerts, and signed Consent forms.</li><li>
Document/chart all dental procedures performed during each patient visit according to dentist's instructions and legal requirements.</li><li>
Welcome and escort patient in reception to and from the treatment areas. Schedule appointments and assist in appointment confirmation calls.</li><li>
Effectively provide dental education and information to insure patient awareness of dental health and continuing treatment.</li><li>
Effectively present to patient in professional and confidential manner dental treatment plan and proposed plan for continuing treatments.</li><li>
Understand and explain insurance benefits and financial options to patients in nonclinical terms.</li><li>
Ensure operatories are appropriately equipped and stocked with inventory and re-order when necessary.</li><li>
Maintain equipment protocols, including but not limited to: clean evacuation system, lubricate and maintain dental hand pieces, clean and maintain radiograph processors, monitor and clean equipment, clean dental lab plaster traps and maintain clean office environment.</li><li>
Notify Office Manager of equipment failure or general safety concerns.</li><li>
Assist with laboratory duties as necessary.</li><li>
Recognize signs of a dental emergency, and insure proper and timely response and notification to patient, staff, and emergency medical personnel when necessary.</li><li>
Understand and agree to maintain production standards.</li><li>
Effectively utilize and maintain a system of contact for patient follow-up/re-care.</li><li>
Maintain professional working environment within office team.</li><li>
Attend and participate in morning huddles and regular office meetings.</li><li>
Adhere to uniform attire and basic personal hygiene standards per Company policy.</li><li>
Attend continuing education and training seminars as scheduled.</li><li>
Understand and abide by HIPAA regulations and maintain confidentiality.</li><li>
All other duties and responsibilities as assigned.</li></ul>
Additional Responsibilities:<ul><li>
Retain license (Registered, CDA or EFDA) and demonstrate proficiency to perform expanded dental assistant functions according to state guidelines and limitations.</li></ul><ul><li>
Active Expanded Functions Dental Assistant (EFDA) certification.<ul><li>
Or if assisting in Florida, a Registered Dental Assistant (RDA) license or Certified Dental Assistant (CDA) certificate obtained prior to May 2009, according to state guidelines and limitations.</li></ul></li><li>
Radiography Iicensure.</li><li>
Minimum of one-year dental experience preferred.</li><li>
Excellent customer services skills and verbal communication skills.</li><li>
Ability to work in high volume environment.</li></ul></div>

Join Coast Dental and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Coast Dental

About Company

Receptionist

Patient Care Coordinator - Dental Assistant

Patient Care Coordinator - Dental Assistant

Patient Care Coordinator - Dental Assistant

Patient Care Coordinator - Dental Assistant

Patient Care Coordinator - Dental Assistant

Patient Care Coordinator - Dental Assistant