Qureos Mentor

Coastal Villages Region Fund

<div>SUMMARY
The CSR I will administer Coastal Villages Region Fund&rsquo;s (CVRF) economic development programs in their community, in alignment with organizational strategy, policies, and procedures. The CSR I will also represent CVRF through communication, outreach, and customer service. The CSR I supports the effective operation of the Community Service Center (CSC) through additional responsibilities including accounting, recruitment, purchasing, mechanic, and inventory management activities. Moderate to frequent overnight travel is required. Full-time and part-time positions are available.
PRIMARY RESPONSIBILITIES<ul><li>
Conduct local implementation-planning and delivery of assigned programs/initiatives within given timelines, on budget, and in alignment with departmental strategy, policies, and procedures</li><li>
Hire, onboard, train, supervise, and evaluate temporary seasonal employees (up to 120)</li><li>
Generate community-wide awareness of CVRF programs/services/initiatives, and distribute outreach materials under the direction of the CSMs and program leadership</li><li>
Liaise with local governments and other community institutions to keep them informed about CVRF operations, and monitor community and government trends to help CVRF understand and meet community needs</li><li>
Provide customer service and respond in a timely manner to requests for services from community members</li><li>
Develop and maintain community-level data and quality insight at the individual, household, and community level</li><li>
Produce accurate reports on assigned programs</li><li>
Conduct facility maintenance and manage office inventory</li><li>
Work directly with in-region staff and other staff members at our Anchorage office over phone, email, web chat, video-conference, and in-person; participate in team problem solving and identification of solutions</li><li>
Set an example for others to follow such as peers, community members, and outside organizations</li><li>
Ensure necessary paperwork for quotes, receiving, billing, and collections are accurately recorded</li><li>
Part time CSR I is expected to provide coverage to operate the CSC during normal business hours as needed (e.g., if the full time CSR I is unavailable; if staffing needs increase during intensive programs like Youth to Work).</li></ul>
ADDITIONAL RESPONSIBILITIES<ul><li>
Additional duties as assigned</li></ul>
KNOWLEDGE AND SKILL REQUIREMENTS<ul><li>
Ability to implement CVRF&rsquo;s strategy for economic development, including the ability to set appropriate performance targets in alignment with a realistic understanding of local opportunities</li><li>
Ability to become a Notary Public within 6 months of hire</li><li>
Strong understanding of cultural and social dynamics in the CVRF region</li><li>
Ability to develop proficiency in the Microsoft Office Suite, CVRF&rsquo;s Microsoft Dynamics Customer Relationship Management (CRM) tool, Smartsheet, and SmartVAN</li><li>
Dedicated to achieving program goals and objectives in a timely manner; willing to contribute enough time and effort so that programs can be carried out excellently, in desired timeframes</li><li>
Ability to show composure in the face of stressful events or situations that arise during work; should be able to handle situations like this in a calm and respectful manner</li><li>
Willing to travel and attend trainings or meetings when assigned to further develop skills and knowledge; should be responsible and reliable to achieve the necessary knowledge and skills when attending trainings or sessions</li><li>
Determined, devoted, self-motivated, and diligent; able to multi-task, especially during busy times</li><li>
Ability to plan and produce local events, including community-based board meetings, and staff-led open houses</li><li>
Ability to conduct effective grassroots organization, including for example, bi-annual Get Out the Vote efforts</li><li>
Ability to gather community feedback through formal survey administration</li><li>
Good listening skills, explanation skills, and the ability to reply to questions with nuanced answers and/or solutions; able to understand how others feel and assess situations for ways to use best practices sourced from around the CVRF region</li><li>
Ability to overcome barriers associated with isolated geographic environment, lack of built infrastructure, poor transportation network, and inconsistent telecommunications to ensure quality results in CVRF communities on a consistent basis</li></ul>
WORKING CONDITIONS
This position requires the ability to sit, be able to effectively use hands and fingers, and talk and listen. Will be occasionally required to stand; walk; reach with hands and arms; stoop; kneel; and crouch. Must occasionally lift and/or move up to 25 pounds. Work environment is usually quiet. Frequent overnight travel, and occasional long-term travel is required.
I certify that I am able to perform the essential job functions listed above, with or without reasonable accommodations.
Printed Name: Signature:
Date:</div>

Community Service Representative I

Join Coastal Villages Region Fund and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Coastal Villages Region Fund

ABOUT_COMPANY

Community Service Representative I