Qureos Mentor

CodeNinja Inc.

<div>
 
 About The Company
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 
 About The Role
 
 
 
 We are looking for an
 
 Operations Analyst &amp; Coordinator
 
 to support daily operations within the
 
 Open Banking / Open Finance
 
 ecosystem. This role is ideal for candidates with
 
 0-4 years of experience
 
 who have strong analytical skills, attention to detail, and the ability to work in fast-paced production environments. You will monitor systems, coordinate incidents, execute runbooks, and support communication between technical and business teams to ensure smooth and compliant operations. Arabic-speaking candidates are preferred.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitor Open Finance platforms, APIs, and microservices hosted on OpenShift, ensuring SLA compliance, stability, and performance across production and DR environments
 </li>
 <li>
 Perform first-level incident triage, assess severity, and coordinate with technical and business teams for timely resolution
 </li>
 <li>
 Execute operational runbooks for environment validation, recovery, and daily readiness checks
 </li>
 <li>
 Manage the full ticket lifecycle, including severity classification, SLA tracking, and documentation within ITSM tools
 </li>
 <li>
 Coordinate communication between Operations, Product, Infrastructure, and external FinTech partners regarding incidents, changes, and updates
 </li>
 <li>
 Prepare operational reports, dashboards, and audit evidence for compliance and performance reviews
 </li>
 <li>
 Identify recurring issues and contribute to reliability improvements and process enhancements
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 0-4 years of experience in Operations, Application Support, IT Support, or related functions
 </li>
 <li>
 Basic understanding of APIs, microservices, and production monitoring concepts
 </li>
 <li>
 Knowledge of ITSM processes including incident, change, and problem management
 </li>
 <li>
 Ability to analyze logs, monitor alerts, and support first-level troubleshooting
 </li>
 <li>
 Strong communication and coordination skills for working across multiple teams
 </li>
 <li>
 Experience preparing reports, dashboards, or operational documentation is preferred
 </li>
 <li>
 Familiarity with Open Banking / Open Finance environments is a plus
 </li>
 <li>
 Arabic-speaking candidates are preferred
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Opportunity to work in the rapidly expanding Open Banking / Open Finance domain within leading financial institutions
 </li>
 <li>
 Exposure to production operations, API ecosystems, and modern cloud-native environments like OpenShift
 </li>
 <li>
 Work closely with cross-functional teams including engineering, product, and fintech partners
 </li>
 <li>
 Strong career development potential toward Application Support, Operations Engineering, or Production Support roles
 </li>
 <li>
 Supportive culture that promotes learning, growth, and hands-on experience in high-demand skill areas
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.
</div>

Operations Analyst & Coordinator

<div>
 
 About The Company
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 
 About The Role
 
 
 
 We are looking for a
 
 Product Technical Analyst
 
 
 (SAMA Compliance Technical Analyst)
 
 with experience in
 
 Open Banking
 
 ,
 
 SAMA technical standards
 
 , and
 
 requirements governance
 
 . This is a
 
 mid-senior level onsite role in KSA
 
 requiring
 
 5-8 years
 
 of experience and
 
 Arabic nationality (must)
 
 . The ideal candidate will ensure full alignment between BT systems and SAMA standards, review Open Banking BRDs, and support compliance-driven change cycles with technical stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure full alignment of BT systems with SAMA technical standards
 </li>
 <li>
 Oversee and execute data mapping between BT systems and SAMA's technical requirements
 </li>
 <li>
 Review Open Banking BRDs to confirm complete regulatory compliance
 </li>
 <li>
 Engage with technical stakeholders throughout the CR cycle, especially during the SRD stage
 </li>
 <li>
 Support cross-functional teams in ensuring compliance with regulatory and technical expectations
 </li>
 <li>
 Provide guidance and clarity on SAMA technical frameworks and deliverables
 </li>
 <li>
 Contribute to documentation, gap assessments, and compliance readiness checks
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 5-8 years of experience in technical analysis, business analysis, or product analysis
 </li>
 <li>
 Arabic nationality (must)
 </li>
 <li>
 Strong understanding of SAMA technical standards, especially Open Banking requirements
 </li>
 <li>
 Experience with data mapping, system alignment, and compliance validation
 </li>
 <li>
 Proven ability to review BRDs, SRDs, and technical documentation
 </li>
 <li>
 Experience working closely with technical, architecture, or engineering teams
 </li>
 <li>
 Strong communication skills with the ability to engage with senior stakeholders
 </li>
 <li>
 Experience in banking, fintech, or regulated environments is preferred
 </li>
 <li>
 Arabic speaking is a must
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Opportunity to work on high-impact SAMA compliance and Open Banking initiatives
 </li>
 <li>
 Exposure to enterprise-level systems and mission-critical digital banking programs in KSA
 </li>
 <li>
 A collaborative environment with cross-functional technical and business teams
 </li>
 <li>
 Opportunities for career growth in product analysis, regulatory technology, and Open Banking specialization
 </li>
 <li>
 Be part of cutting-edge regulatory and digital transformation initiatives
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.
</div>

Product Technical Analyst

<div>
 
 About The Company
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 
 About The Role
 
 
 
 We are hiring a
 
 Business Operations Analyst
 
 to support daily and monthly operational activities within finance, product, and regulatory functions. This role is ideal for candidates with
 
 0-4 years of experience
 
 who possess strong analytical skills, attention to detail, and the ability to work across cross-functional teams. The role involves managing billing processes, tracking KPIs, supporting audits, and ensuring smooth business-as-usual (BAU) operations. Arabic-speaking candidates are preferred.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee daily and monthly business operations activities, including billing validation, reconciliation, and invoicing
 </li>
 <li>
 Coordinate with Finance and Product teams for revenue tracking, fee collection, and showback/chargeback processes
 </li>
 <li>
 Track KPIs, SLAs, and partner performance, preparing operational and compliance dashboards
 </li>
 <li>
 Support audits and regulatory reporting by maintaining detailed operational evidence and documentation
 </li>
 <li>
 Assist in validating Billing Engine outputs and partner transaction usage records
 </li>
 <li>
 Collaborate with technical, finance, and cross-functional teams to ensure smooth BAU operations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 0-4 years of experience in Business Operations, Finance Operations, or related roles
 </li>
 <li>
 Strong understanding of billing, reconciliation, invoicing, or financial operations
 </li>
 <li>
 Ability to track and analyze KPIs, SLAs, and operational performance metrics
 </li>
 <li>
 Experience working with Finance, Product, or cross-functional teams
 </li>
 <li>
 Strong documentation, reporting, and analytical skills
 </li>
 <li>
 Basic understanding of regulatory reporting or audit support is preferred
 </li>
 <li>
 Proficiency in MS Excel or reporting tools is a plus
 </li>
 <li>
 Arabic-speaking candidates are preferred
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Opportunity to work closely with Finance, Product, and Operations teams in a high-impact environment
 </li>
 <li>
 Gain hands-on experience in billing operations, reconciliation, KPI tracking, and regulatory support
 </li>
 <li>
 Exposure to financial and operational processes used by leading enterprises in the region
 </li>
 <li>
 Career growth potential toward Business Operations, Finance Operations, or Product Operations roles
 </li>
 <li>
 Supportive environment that encourages learning, professional growth, and cross-functional collaboration
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.
</div>

Business Operations Analyst

<div>
 
 About The Company
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 
 About The Role
 
 
 
 We are looking for a
 
 Application / Production Support Engineer
 
 with strong expertise in
 
 Open Banking
 
 ,
 
 production support
 
 , and
 
 incident resolution
 
 . The ideal candidate will have
 
 8+ years
 
 of hands-on experience supporting enterprise-grade systems, with the ability to manage critical production environments, coordinate with cross-functional teams, and ensure 24/7 system reliability. This role is
 
 onsite in KSA
 
 and requires readiness to provide
 
 after-hours support
 
 for high-priority incidents.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary production support for Open Banking, including after working hours
 </li>
 <li>
 Ensure successful technical resolution of all incidents raised by TPPs, PASPs, and in SAMA Confluence
 </li>
 <li>
 Facilitate between Business teams and the APIC team for DR and Production Support activities
 </li>
 <li>
 Generate SAMA Monthly APIC Reports
 </li>
 <li>
 Provide technical development support in Open Banking programs
 </li>
 <li>
 Provide L1/L2 technical support for Open Finance applications
 </li>
 <li>
 Integrate microservices hosted on OpenShift and related clusters
 </li>
 <li>
 Monitor system alerts, application logs, and performance metrics to detect anomalies and prevent disruptions
 </li>
 <li>
 Perform incident analysis, system recovery, and validation with development, middleware, and infrastructure teams
 </li>
 <li>
 Support deployments, environment maintenance, and DR activities in line with change management processes
 </li>
 <li>
 Ensure application stability, security compliance, and adherence to operational standards
 </li>
 <li>
 Maintain detailed runbooks, deployment records, and readiness checklists
 </li>
 <li>
 Drive continuous improvement in service reliability, automation, and support processes
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8+ years of experience in Application Support, Production Support, or related roles
 </li>
 <li>
 Strong experience with Open Banking, Open Finance, or API-driven banking ecosystems
 </li>
 <li>
 Hands-on experience supporting microservices and OpenShift-based environments
 </li>
 <li>
 Strong understanding of incident management, problem resolution, and production stability practices
 </li>
 <li>
 Experience with monitoring tools, log analysis, and performance troubleshooting
 </li>
 <li>
 Knowledge of DR procedures, environment management, and change management workflows
 </li>
 <li>
 Ability to collaborate with development, infrastructure, middleware, and business teams
 </li>
 <li>
 Strong analytical, communication, and documentation skills
 </li>
 <li>
 Experience in banking or financial domain preferred
 </li>
 <li>
 Willingness to provide after-hours support as required
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work on large-scale Open Banking and Open Finance production environments
 </li>
 <li>
 High-impact role ensuring stability of mission-critical banking systems
 </li>
 <li>
 Collaborative environment with exposure to cross-functional engineering teams
 </li>
 <li>
 Opportunities for growth in SRE, DevOps, and advanced production engineering roles
 </li>
 <li>
 Be part of cutting-edge digital banking initiatives within the KSA market
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.
</div>

Application / Production Support Engineer

<div>
 
 About The Company
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 
 About The Role
 
 
 
 We are seeking a
 
 Senior Business Analyst
 
 with strong expertise in
 
 Retail Banking
 
 and
 
 Digital Banking
 
 . The ideal candidate will have
 
 8-10 years
 
 of experience in the banking sector with deep knowledge of
 
 retail products
 
 ,
 
 digital channels
 
 ,
 
 core banking systems
 
 , and
 
 end-to-end customer journeys
 
 . This role involves analyzing
 
 complex business requirements
 
 , driving
 
 digital transformation initiatives
 
 , and supporting strategic decision-making for financial institutions. You will collaborate with cross-functional teams to ensure solutions are
 
 aligned
 
 ,
 
 well-documented
 
 , and
 
 successfully delivered
 
 .
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Analyze end-to-end retail banking processes (accounts, cards, lending, onboarding, KYC, payments, channels) and identify opportunities for improvement, automation, and digital optimization.
 </li>
 <li>
 Lead discovery sessions to gather, define, and document detailed business and functional requirements.
 </li>
 <li>
 Drive digital banking initiatives across mobile, internet, self-service channels, onboarding, and omni-channel experiences.
 </li>
 <li>
 Translate business needs into functional specifications, user stories, and technical requirements.
 </li>
 <li>
 Collaborate with IT, Digital, Architecture, and Product teams to ensure successful delivery.
 </li>
 <li>
 Support UAT, prepare test cases, validate functionalities, and ensure smooth production rollout.
 </li>
 <li>
 Conduct impact assessments for new digital features, integrations, or regulatory changes.
 </li>
 <li>
 Prepare reports, presentations, and documentation for communicating insights and recommendations.
 </li>
 <li>
 Participate in workshops and cross-functional meetings for solution alignment.
 </li>
 <li>
 Ensure compliance with regulatory, operational, and security standards.
 </li>
 <li>
 Serve as a subject matter expert (SME) for retail banking and digital transformation
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 8-10 years of experience as a Business Analyst in Retail Banking and Digital Banking.
 </li>
 <li>
 Strong understanding of retail banking products: accounts, cards, loans, deposits, payments, remittances.
 </li>
 <li>
 Deep knowledge of digital banking journeys including onboarding, authentication, digital KYC, servicing, and channel enhancements.
 </li>
 <li>
 Experience with core banking systems (T24, Flexcube, Finacle) or digital banking platforms.
 </li>
 <li>
 Familiarity with banking regulations, risk controls, and industry best practices.
 </li>
 <li>
 Experience in digital transformation, process re-engineering, and modernization projects.
 </li>
 <li>
 Proficiency with business analysis tools and MS Office.
 </li>
 <li>
 Hands-on experience with Jira, Confluence, or Azure DevOps.
 </li>
 <li>
 Ability to create BRDs, FRDs, process flows, user stories, and functional specs.
 </li>
 <li>
 Understanding of APIs, integrations, and digital banking architecture (preferred).
 </li>
 <li>
 Strong analytical, communication, and presentation skills.
 </li>
 <li>
 Certifications such as CBAP, PMI-PBA, or Agile certifications are a plus.
 </li>
 <li>
 Experience with Agile methodologies (Scrum, Kanban) is advantageous.
 
 
 </li>
 </ul>
 
 Why Join Us
 
 
 
 <ul>
 <li>
 Work with leading banking clients on high-impact digital transformation initiatives.
 </li>
 <li>
 Exposure to enterprise-level systems, modern digital platforms, and multi-disciplinary project environments.
 </li>
 <li>
 A culture focused on innovation, ownership, and continuous learning.
 </li>
 <li>
 Collaborate with global teams across technology, digital, and architecture domains.
 </li>
 <li>
 Clear pathways for growth in business analysis, solutioning, and digital leadership roles.
 
 
 </li>
 </ul>
 
 Disclaimer
 
 
 
 CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance. Female and minorities are strongly encouraged and preferred to apply for the role.
</div>

Senior Business Analyst

<div>
 
 About Company:
 
 
 
 Aligned with Saudi Arabia's Vision 2030, we harness the Kingdom's rapidly developing talent and technological advancements to support economic diversification and drive industry transformation through cutting-edge AI, computer vision, and automation. Our solutions are strategically designed to empower startups and enterprises with a competitive edge by leveraging local talent and infrastructure, advancing the region's human capital development. Through ethical innovation and transparency-focused partnerships, we actively contribute to the Kingdom's ambitious objectives, championing a high-tech, sustainable future.
 
 
 The HR Generalist will support all engineers deployed by managing their end-to-end HR operations, employee relations, and day-to-day needs. This role acts as the primary HR contact for onsite employees, ensuring smooth onboarding, travel and visa processing, timesheet governance, and performance coordination. The HR Generalist also collaborates closely with offshore engineers in Pakistan, Egypt, and India, and works with the Codeninja team to maintain compliance and deliver a consistent employee experience.
 
 
 
 Employee Relations &amp; HR Support
 
 
 
 <ul>
 <li>
 Act as the primary HR contact for all engineers and employees working onsite with clients in Saudi Arabia
 </li>
 <li>
 Handle day-to-day HR queries related to salary, insurance, travel, allowances, and policy clarifications
 </li>
 <li>
 Maintain a positive employee experience by addressing concerns, resolving conflicts, and escalating issues when needed
 
 
 </li>
 </ul>
 Onboarding
 
 
 <ul>
 <li>
 Coordinate end-to-end onboarding processes for new joiners (documentation, orientation, client-site readiness, system access)
 </li>
 <li>
 Ensure all documents including visas, medical insurance, contracts, and compliance forms are completed
 
 
 </li>
 </ul>
 Offboarding
 
 
 <ul>
 <li>
 Manage exit procedures including notice confirmations, equipment retrieval, clearance forms, and final settlement coordination
 </li>
 <li>
 Conduct exit interviews and share insights with HR leadership and country manager
 </li>
 <li>
 Ensure timely deactivation of access, benefits, and systems
 
 
 </li>
 </ul>
 Travel &amp; Visa Processing
 
 
 <ul>
 <li>
 Coordinate biannual travel cycles for offshore embedded teams
 </li>
 <li>
 Support employees in obtaining/renewing visas, Iqama, insurance, and travel documents
 </li>
 <li>
 Liaise with travel vendors, and government portals where needed
 </li>
 <li>
 Liaise with KSA finance team
 
 
 </li>
 </ul>
 Attendance, Timesheets &amp; Compliance
 
 
 <ul>
 <li>
 Monthly timesheet submissions, ensuring accuracy and alignment with project delivery expectations
 </li>
 <li>
 Flag discrepancies and follow up with employees
 
 
 </li>
 </ul>
 
 Performance Management
 
 
 
 <ul>
 <li>
 Support hiring managers with periodic evaluations, probation reviews, and performance improvement plans
 </li>
 <li>
 Track performance cycles and ensure documentation is timely and complete
 
 
 </li>
 </ul>
 HR Administration &amp; Coordination
 
 
 <ul>
 <li>
 Maintain HRIS/employee records and ensure compliance with Saudi labor regulations
 </li>
 <li>
 Support local engagement initiatives, team meetups, and recognition activities
 
 
 </li>
 </ul>
 
 HR Administration &amp; Coordination
 
 
 
 <ul>
 <li>
 Maintain HRIS/employee records and ensure compliance with Saudi labor regulations
 </li>
 <li>
 Support local engagement initiatives, team meetups, and recognition activities
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Qualifications (Must-Haves)
 
 
 
 <ul>
 <li>
 2-3 years of experience in HR Generalist, HR Operations, or HRBP roles, preferably within tech, IT consulting, or engineering services
 </li>
 <li>
 Strong understanding of Saudi HR processes including visas, Iqama, medical insurance, onboarding, and labor law basics
 </li>
 <li>
 Experience managing attendance, timesheets, leaves, and HR documentation
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Strong organizational skills and ability to coordinate across multiple teams and countries
 </li>
 <li>
 Ability to handle confidential information professionally
 
 
 </li>
 </ul>
 
 Nice to Have
 
 
 
 <ul>
 <li>
 Arabic language proficiency (reading/writing/speaking)
 </li>
 <li>
 Experience working with offshore or multicultural teams (Pakistan, Egypt, India)
 </li>
 <li>
 Knowledge of GOSI, Qiwa, and other Saudi HR systems
 </li>
 <li>
 Experience supporting employees deployed at client sites
 </li>
 <li>
 Disclaimer: CodeNinja is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, &amp; performance. Female and minorities are strongly encouraged and preferred to apply for the role
 </li>
 </ul>
</div>

Human Resources Generalist

Join CodeNinja Inc. and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.