Qureos Mentor

Cogir Senior Living

<div>Description:

THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER<ul><li>
Health, Dental, Vision, and Life Insurance.</li><li>
401K with company match.</li><li>
Paid Vacation, Holidays, and Sick Leave.</li><li>
Employee Assistance Program.</li><li>
Generous Employee Referral Program and more.</li></ul>
POSITION SUMMARY
Reporting to the Manager of IT, the Helpdesk Analyst Intern will support IT operations across Cogir&rsquo;s North American locations. This role offers hands-on learning and valuable exposure to enterprise IT systems and support processes. The intern will gain practical experience with Azure and Office 365 while building customer service, problem-solving, and collaboration skills in a fast-paced IT environment.
KEY RESPONSIBILITIES<ul><li>
Provide first-level technical support to internal users via phone, email, and in-person.</li><li>
Assist with troubleshooting hardware, software, and basic network connectivity issues.</li><li>
Log and manage support tickets using tools like Zendesk.</li><li>
Support account management tasks (e.g., password resets, AzureAD updates).</li><li>
Help with deployment and setup of desktops, laptops, and mobile devices.</li><li>
Participate in IT projects such as system upgrades or software rollouts.</li><li>
Maintain IT inventory and assist with recycling or staging of equipment.</li><li>
Escalate complex issues to senior IT staff when necessary.</li></ul>
Requirements:

CANDIDATE QUALIFICATIONS
Education:<ul><li>
A high school diploma or equivalent is required.</li><li>
Currently pursuing or recently completed a degree in IT, Computer Science, or a related field.</li></ul>
Experience &amp; Skills:<ul><li>
Basic knowledge of Windows or macOS environments</li><li>
Familiarity with Microsoft 365 and ticketing systems (e.g., Cherwell).</li><li>
Strong communication skills and a customer-first mindset.</li><li>
Ability to work independently and as part of a team.</li></ul>
Ideal Candidate Traits:<ul><li>
Enthusiastic and eager to learn.</li><li>
Professional demeanor with strong interpersonal skills.</li><li>
Experience in customer service or call center environments is a plus.</li><li>
Holds basic certifications like CompTIA A+ or N+ (preferred)</li></ul>
WORK SETTING<ul><li>
In-person, Monday to Friday, out of our corporate office in Scottsdale, AZ.</li></ul></div>

IT Helpdesk Analyst Intern

<div>Description:

THE COMPANY
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.
At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
WHAT WE OFFER<ul><li>
Health, Dental, Vision, and Life Insurance.</li><li>
401K with company match.</li><li>
Paid Vacation, Holidays, and Sick Leave.</li><li>
Employee Assistance Program,</li><li>
Generous Employee Referral Program and more.</li></ul>
POSITION SUMMARY
The Health and Wellness Director (LPN/LVN or RN) is an integral member of the management team and works closely with the Executive Director to ensure the health and wellness of our residents, performing initial and ongoing assessments and observation of our residents' physical and psycho-social needs, while coordinating with other departments to assure the highest quality of care. They interact directly with employees, residents, resident family members, vendors, and professional contacts within the community. They provide training, supervision, and coaching of the clinical team while helping build a positive and energetic atmosphere within the community. Responsible for the day-to-day clinical operations of the community while ensuring compliance with all applicable federal, state, and local laws, rules, and regulations, as well as company policies.
KEY RESPONSIBILITIES<ul><li>
Foster a resident-centered approach to planning and delivering services, supporting residents' rights to participate in decision-making and treating residents with dignity and respect.</li><li>
Assess residents' health, functional, and psychosocial status, initiate individualized service plans, proactively manage care and services for each resident, and maximize their opportunity to remain in the assisted living or memory care environment.</li><li>
Establish and maintain the medication program.</li><li>
Oversee all hiring, promotions, disciplinary actions, and termination of employment of licensed nursing staff (LPN/LVN), Med Techs/CMA/CNAs, and all Care staff.</li><li>
Hands-on training, supervision, and staff development.</li><li>
Communicate regularly with residents' families regarding health care needs.</li><li>
Maintain current departmental policies, procedures, and licenses, following company, Federal, State, and local requirements.</li><li>
Ensure resident records and charting are current and up to date.</li><li>
Participate in the management team's marketing efforts by representing the community in a positive manner to outside agencies.</li></ul>
Requirements:

CANDIDATE QUALIFICATIONS
Education and certifications:<ul><li>
An LVN/LPN or RN nursing license in good standing.</li><li>
An associate degree or higher in nursing is preferred, or a combination of education and experience. Additional coursework in management is an asset.</li><li>
Current state-required certifications, like First Aid, CPR, and others.</li></ul>
Experience, Competencies, and Skills:<ul><li>
At least four (4) years working in geriatric nursing, including experience with medication administration, delivery systems, and pharmacies.</li><li>
At least two (2) years in a supervisory/management role; experience with budgets, staff development, training, and scheduling.</li><li>
Experience in Memory Care is preferred.</li><li>
Outstanding organizational skills.</li><li>
Proficient computer literacy and good knowledge of Microsoft suite.</li><li>
Ability to work a flexible schedule, including some weekends, holidays, and overtime to meet the position's requirements, with the capacity to be on-call 24/7.</li><li>
Meet all mandatory health requirements according to state regulations.</li><li>
Has compassion and a special interest in working with the senior population.</li></ul></div>

Health and Wellness Director -RN

Join Cogir Senior Living and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cogir Senior Living

ABOUT_COMPANY

IT Helpdesk Analyst Intern

Health and Wellness Director -RN