Qureos Mentor

Cognite

<div>
 
 
 Principal Product Manager, AI &amp; Industrial Data Contextualization
 
 
 
 
 
 
 Cognite is building a new team in Bengaluru, India, focused on developing cutting-edge tools for
 
 contextualizing industrial data
 
 within our core platform,
 
 Cognite Data Fusion (CDF)
 
 . We are seeking a
 
 Principal Product Manager
 
 to lead this strategic initiative, driving the vision, strategy, and execution for a product area at the intersection of industrial operations, data, and advanced AI.
 
 
 Cognite Data Fusion is a foundational Industrial DataOps platform that runs on all major hyperscalers&mdash;AWS, Azure, and Google Cloud&mdash;and is deployed globally to many regions across the world. Our platform is used by a diverse range of customers spanning multiple industries, from those engaged in
 
 batch production
 
 and
 
 continuous production
 
 to companies in
 
 oil &amp; gas
 
 and
 
 discrete manufacturing
 
 . Your work on contextualization will be crucial for empowering these customers, regardless of their industrial process.
 
 
 
 
 
 
 Role Overview
 
 
 
 As a Principal Product Manager, you'll be responsible for defining and delivering the next generation of our contextualization tools. This isn't about traditional data integration; it's about harnessing the power of AI to transform how industrial data, particularly engineering diagrams and unstructured documents, is understood and connected. You'll lead the charge in shifting from deterministic, rule-based systems to intelligent, self-correcting, and probabilistic AI-driven solutions that drastically reduce manual effort and improve data quality for our customers.
 
 
 You'll act as the key link between our engineering team in Bengaluru, our internal global stakeholders and our global customer base. You'll work closely with customers to understand their challenges, define product requirements, and guide the team in building scalable, user-centric solutions. This role requires a blend of deep technical expertise in machine learning and a strong product management mindset focused on user outcomes and market needs.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Define Product Strategy:
 
 Develop and own the product vision and strategy for AI-driven contextualization, aligning it with Cognite's overall mission and market opportunities.
 </li>
 <li>
 
 Lead with Empathy:
 
 Engage with customers and internal stakeholders to deeply understand their problems, pain points, and workflows related to digitizing and connecting data.
 </li>
 <li>
 
 Translate Vision to Execution:
 
 Author detailed product requirements and user stories for the engineering team, ensuring a clear and shared understanding of goals. You'll be instrumental in prioritizing the product backlog to maximize impact.
 </li>
 <li>
 
 Navigate the AI Landscape:
 
 Drive the adoption of advanced machine learning techniques, including computer vision models (e.g.,
 
 Faster R-CNN, YOLO, Siamese Networks
 
 ), and other AI/ML approaches for symbol, text, and line detection in engineering diagrams.
 </li>
 <li>
 
 Champion a Shift in Mindset:
 
 Lead the transition from manual, deterministic methods to intelligent, probabilistic, and agentic workflows that can self-correct and optimize based on user-defined expectations rather than rigid, manual configurations.
 </li>
 <li>
 
 Manage Cross-functional Collaboration:
 
 Work closely with engineering, UX/UI, data science, and customer-facing teams to deliver a cohesive product experience. You'll also need to navigate the complexities of a multi-cloud environment, considering platform services from AWS, Azure, and GCP.
 </li>
 <li>
 
 Build the Team:
 
 Play a key role in hiring and mentoring product managers and other talent as the team grows in Bengaluru.
 </li>
 </ul>
 <li>
 </li>
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 
 Priority 1: AI-Driven Product Development &amp; Market Launch:
 
 Proven experience in a product leadership role for AI/ML-driven products. You must have a demonstrated track record of launching successful AI products to market at scale. You should have a solid understanding of machine learning concepts, including model training, data sets, feature extraction, and different model architectures like convolutional neural networks.
 </li>
 <li>
 
 Priority 2: Industrial Data Expertise:
 
 Experience in the industrial sector is highly desirable. You should have a strong understanding of industrial data domains, including
 
 engineering data, sensor data, and data from ERP and MES systems
 
 . Familiarity with relevant industry standards is a significant advantage, including but not limited to:
 </li>
 <li>
 
 Engineering and Asset Data:
 
 DEXPI, CFIHOS, ISO 14224, ISO 15926
 </li>
 <li>
 
 Enterprise and Business Data:
 
 ISA-95, B2MML
 </li>
 <li>
 
 Product and Classification Data:
 
 ECLASS, UNSPSC, GPC
 </li>
 <li>
 
 Data-Centric AI Leadership:
 
 You have a proven track record of managing and leading teams that prioritize data quality and are structured for success with probabilistic models. This includes experience with:
 </li>
 <li>
 
 Data Collection &amp; Labeling:
 
 Successfully managing the collection, curation, and labeling of huge volumes of complex data.
 </li>
 <li>
 
 Data-First Methodology:
 
 Implementing a test-driven AI/ML methodology using
 
 evaluation and benchmark datasets
 
 to drive continuous model improvement and measure performance.
 </li>
 <li>
 
 AI-Driven Configuration:
 
 A strong understanding of how to use AI to optimize product configurations based on user-described success metrics, moving beyond manual parameter tuning.
 </li>
 <li>
 
 Hands-on Experience with AI Projects:
 
 Direct experience leading projects involving computer vision and object detection, ideally on complex industrial imagery or technical diagrams. Knowledge of techniques for synthetic data generation and fine-tuning models on limited, proprietary data is a significant advantage.
 </li>
 <li>
 
 Product Management Acumen:
 
 A minimum of 8 years of product management experience, with a track record of successfully bringing complex technical products to market.
 </li>
 <li>
 
 Cloud Computing and Multi-cloud Solutions:
 
 Experience with cloud platforms such as AWS, Azure, and/or Google Cloud. A strong understanding of how to build and manage products that can be deployed across different cloud providers is essential. Relevant services include:
 </li>
 <li>
 
 AWS:
 
 SageMaker, Lambda, Bedrock Data Automation, Textract
 </li>
 <li>
 
 Azure:
 
 Azure Machine Learning, Azure Functions, Azure AI Document Intelligence
 </li>
 <li>
 
 GCP:
 
 Google Cloud Vertex AI, Google Cloud Functions, Google Cloud Document AI
 </li>
 <li>
 
 Technical Communication:
 
 The ability to communicate complex technical concepts to both technical and non-technical audiences, translating AI capabilities into tangible business value.
 </li>
 </ul>
 
 
 
 
 
 Strategic Thinking:
 
 The ability to think beyond current solutions and envision a future where AI radically simplifies industrial data management. You should be able to define what "good" is and establish metrics to measure success.
 
</div>

Principal Product Manager

<div>
 
 About Cognite
 
 
 
 Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms &amp; Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year . In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil &amp; Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where Ai and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future.
 
 
 
 Learn More About Cognite Here
 
 
 
 
 Cognite Product Tour 2024
 
 
 
 
 Cognite Product Tour 2023
 
 
 
 
 Data Contextualization Masterclass 2023
 
 
 
 
 Our values
 
 
 
 
 Impact
 
 : Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves.
 
 
 
 Ownership
 
 : Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
 
 
 
 Relentless
 
 : Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
 
 
 
 About The Role And The Team
 
 
 
 One of the teams seeing the most transformation is our Customer Business Executive (CBE) team, which partners with our customers to build relationships, learn about their businesses, and drive value based on our customers&rsquo; desired outcomes. We&rsquo;re looking for new team members to join our team as a CBE.
 
 
 The CBE acts as the primary customer advocate throughout the post-sale lifecycle by driving customer retention, expansion, and satisfaction. The CBE is responsible for helping our new customers realize the value of our products, including the execution of their customer success plan, the achievement of their business goals, and the adoption of our product to drive greater ROI and satisfaction.
 
 
 
 You will be role &amp; responsible for
 
 
 
 <ul>
 <li>
 Develop trusted advisor relationships with key stakeholders
 </li>
 <li>
 Own relationships with executive sponsors, budget owners, and decision-makers
 </li>
 <li>
 Understand the customer's values, goals, and vision and collaborate with the Cognite Global Value team in developing value roadmaps and customer success plans, charting a path to the customer&rsquo;s desired outcome with Cognite software, leveraging a comprehensive understanding of Cognite's products
 </li>
 <li>
 Drive adoption and usage through training, evangelism, and aligning the solution with customer business goals
 </li>
 <li>
 Drive customer engagement utilizing &ldquo;one-to-many&rdquo; channels such as Cognite Hub, newsletters, webinars, and events
 </li>
 <li>
 Identify and execute new use cases and expansion opportunities to additional customer sites
 </li>
 <li>
 Contribute to customer&rsquo;s success, focusing your expertise on assigned stages of the customer journey
 </li>
 <li>
 Identify, nurture, and close upsell/cross-sell opportunities to expand customer lifetime value
 </li>
 <li>
 Demonstrate value and lead renewal discussions to ensure customer retention and long-term partnerships, including negotiating and securing renewals for your assigned accounts
 </li>
 <li>
 Collaborate with Account Executive (Sales) and Delivery Manager for customer introductions and relationship hand-offs
 </li>
 <li>
 Cultivate customer champions and collaborate with Marketing to build case studies.
 </li>
 <li>
 Leverage testimonials and case studies to promote brand awareness and drive new business. Build referenceability.
 </li>
 <li>
 Support Account Executives in closing new deals by sharing customer success stories
 </li>
 <li>
 Partner with Sales Enablement to create customized materials for value tracking
 </li>
 <li>
 Engage with relevant partners to your portfolio of accounts into Cognite's customer reference program
 </li>
 <li>
 Developing an account strategy and maintaining an internal account plan to align Cognite cross-functionally around the account plans and needs
 </li>
 <li>
 Manage pipeline and forecast on assigned territories and carry expansion and renewal quotas according for that territory
 </li>
 <li>
 Communicate the product roadmap to customers, tailoring the presentation to the customer&rsquo;s needs.
 </li>
 <li>
 Serve as the &ldquo;voice of the customer&rdquo; to both product management and customer community management.
 </li>
 <li>
 Facilitate and promote interaction between Cognite product programs and customer end users
 </li>
 <li>
 Ensure customer engagement with newsletters, webinars, and events
 </li>
 <li>
 Drive customer enablement through projects, Academy, Community, Support, and solution support
 </li>
 <li>
 Identifying and assessing renewal risks for customers&rsquo; license subscriptions and collaborating with internal teams to mitigate risks
 </li>
 <li>
 Assist with high-severity requests or issue escalations as needed
 </li>
 <li>
 Proactively monitor customer metrics (e.g., product usage (MAU and DAU), Net Promoter Score (NPS), customer value, churn rate) to identify at-risk accounts and take proactive measures to maintain and improve customer health.
 
 
 </li>
 </ul>
 
 We believe these experiences and skills will make this role successful at Cognite
 
 
 
 <ul>
 <li>
 To meet the demands of this role, you should have:
 </li>
 <li>
 At least a bachelor&rsquo;s degree in a relevant subject or work experience for the role;
 </li>
 <li>
 5-10 years of experience leading customer engagements as an account manager, customer success manager, or related role
 </li>
 <li>
 A rich understanding of customer success methodologies and practices, including (but not limited to) segmentation, customer journey, and customer health scoring;
 </li>
 <li>
 Commercial experience in renewals and/or upselling relevant enterprise B2B software;
 </li>
 <li>
 Confidence when running executive business reviews and engaging with C-level sponsors
 </li>
 <li>
 Strong writing, presentation, and communication skills, including chairing meetings or hosting webinars.
 </li>
 <li>
 A proven track record in your industry and a strong network in your dedicated vertical
 </li>
 <li>
 Knowledge of the heavy asset industry, such as oil and gas, power and utilities, or manufacturing
 
 
 </li>
 </ul>
 
 Key Performance Indicators For The Role
 
 
 
 <ul>
 <li>
 Included but not limited to:
 
 
 </li>
 </ul>
 
 Leading
 
 
 
 <ul>
 <li>
 Number of Customer Success Qualified Leads (CSQL)
 </li>
 <li>
 Accounts with Value Roadmap
 </li>
 <li>
 Account Reviews and Account Plans
 </li>
 <li>
 Executive Business Reviews delivered
 </li>
 <li>
 Pipeline coverage
 </li>
 <li>
 Number of public references (paper, Article, Webinar, Conference presentation, etc)
 </li>
 <li>
 Active users on one-to-many channels for assigned portfolios (Cognite Academy, Cognite HUB)
 
 
 </li>
 </ul>
 
 Lagging
 
 
 
 <ul>
 <li>
 Net Dollar retention for the portfolio
 </li>
 <li>
 Dollar churn for the portfolio
 </li>
 <li>
 Monthly Active Users
 
 
 </li>
 </ul>
 
 Skills That Will Help You Stand Out
 
 
 
 <ul>
 <li>
 Experience with data contextualization technology and software as a service (SaaS);
 </li>
 <li>
 MEDDPICC and Command the Message experience
 </li>
 <li>
 CRM experience (SalesForce and Gainsight, preferred)
 </li>
 <li>
 A proven track record of turning red accounts green through a white-glove approach and partnership with customer stakeholders;
 </li>
 <li>
 Experience working at a high-growth scale-up organization;
 </li>
 <li>
 Demonstrated experience in engaging with teams across corporate functions;
 </li>
 <li>
 A self-sufficient character able to meet deadlines and manage changing priorities;
 </li>
 <li>
 An ability to thrive with limited structure;
 </li>
 <li>
 A results-oriented individual who thrives working in a fast-paced environment and maintains a calm approach when operating under pressure and
 </li>
 <li>
 Speak a language other than English with business fluency.
 
 
 </li>
 </ul>
 
 A snapshot of our many perks and benefits as a Cogniter
 
 
 
 <ul>
 <li>
 Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝
 </li>
 <li>
 A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @ cognitedata 📷 to know more
 </li>
 <li>
 Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
 </li>
 <li>
 Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
 </li>
 <li>
 Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.
 
 
 </li>
 </ul>
 
 Why choose Cognite? 🏆 🚀
 
 
 
 Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainability for clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation ! And just recently, Frost &amp; Sullivan named Cognite a Technology Innovation Leader ! 🥇 Most recently Cognite Data Fusion&reg; Achieved Industry First DNV Compliance for Digital Twins 🥇
 
 
 
 Apply today!
 
 
 
 If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -
 
 
 We encourage you to follow us on Cognite LinkedIn ; we post all our openings there.
</div>

Customer Business Executive

Join Cognite and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Cognite

ABOUT_COMPANY

Principal Product Manager

Customer Business Executive