Qureos Mentor

Columbus State Community College

<div>Compensation Type: Salaried<div><br>
</div>Compensation: $58,732.80<div><br>
</div><div><div><div><div><div><div><div><div>Job Summary</div></div></div></div></div></div></div></div>
The Functional Analyst, Records Management supports Enrollment Services by serving as the subject matter expert for the student information system and related institutional software used in enrollment and records management. This role executes key operational processes, evaluates and maintains documentation, and manages internal and external reporting and communications related to records management procedures.<div></div><div>
ESSENTIAL JOB FUNCTIONS:</div><div>
Systems &amp; Project Support</div><div></div><ul><li><div>
Completes batch processing of student record updates and communications.</div></li><li><div>
Collaborates with colleagues across Enrollment Management and Student Services (EMSS) division and the College to solve cross-functional issues, support coordination of processes, and improve communication.</div></li><li><div>
Provides technical support to ensure critical functioning for student information systems and applications in areas such as admissions, registration, and student records.</div></li><li><div>
Review requirements with IT analysts/developers; designs and executes comprehensive testing.</div></li><li><div>
Implements system technological enhancements in cooperation with the Information Technology division and other campus entities.</div></li><li><div>
Participates in related project meetings.</div></li><li><div>
Develops in-depth knowledge of an enrollment service area and recommends process improvements based on system functionality.</div></li><li><div>
Tests and applies student information system (SIS) upgrades and patches as necessary to ensure compatibility to existing system services.</div></li><li><div>
Supports SIS module custodians; applies functional knowledge to design and enhance the technical support for the College&rsquo;s policies and processes; collects and analyzes data and information to recommend business process solutions leveraging current and future college technologies.</div></li><li><div>
Designs and conducts business process mapping; identifies system enhancements and business workflow to increase efficiency and effectiveness; creates functional requirements documents in collaboration with module custodians using industry best practices.</div></li><li><div>
Serves as a functional analyst for approved projects; participates in project meetings; provides information regarding delivered Colleague, Radius, and Hyland OnBase functionality to support project goals; coordinates with project manager; develops comprehensive test scripts; oversees user acceptance testing; coordinates system testing with IT analysts and developers; provides postproduction support for completed projects.</div></li></ul><div></div><div>
Record &amp; Document Management</div><ul><li><div>
Manages student records and related processes, including but not limited to records maintenance and research registration.</div></li><li><div>
Processes grade changes as well as corrections and changes to demographic record information and posts high school articulation updates and prior learning assessment updates in the student information system and stored in the student record in the document management system.</div></li><li><div>
Processes multiple types of registration request activity following college practices, restrictions, and deadlines.</div></li><li><div>
Stores all registration adjustment request documentation in the student record in the document management system.</div></li><li><div>
Makes any notations needed within the student information system and appropriate databases regarding registration activity and/or records updates. Manages the registration mailbox for appropriate disposition of all emailed registration requests.</div></li></ul><div></div><div>
Reporting &amp; Customer Service</div><ul><li><div>
Communicates with internal partners regarding admissions, student records, and registration-related systems and processes in relation to the enrollment process.</div></li><li><div>
Interacts with College departments, external stakeholders, higher education institutions, high schools, and other community entities.</div></li><li><div>
Manages organizational inboxes and communicates with partners and students regarding enrollment and registration needs.</div></li><li><div>
Maintains confidentiality of student records and other sensitive information.</div></li></ul><div></div><div>
Data Analysis &amp; Maintenance</div><ul><li><div>
Maintains and updates data and statistics of student record information in College databases.</div></li><li><div>
Responds to data requests and meets with involved parties to document data and reporting needs.</div></li><li><div>
Performs configuration tasks and set-up as directed.</div></li><li><div>
Applies data definitions for reporting.</div></li><li><div>
Provides analyses of data pulls.</div></li><li><div>
Assists in development of presentation documents, including graphs, etc.</div></li></ul><div></div><div>
Culture of Respect</div><ul><li><div>
Fosters and maintains a safe environment or respect and inclusion for faculty, staff, students, and members of the community.</div></li></ul><div></div><div>
OTHER DUTIES &amp; RESPONSIBILITIES</div><ul><li><div>
Attends all required department meetings and trainings.</div></li><li><div>
Manages multiple assignments of varying complexity while meeting federal and state, as well as internal regulations and procedures.</div></li><li><div>
Demonstrates the ability to adapt to changing needs of the College and business partners.</div></li><li><div>
Hours may include working outside of normal workweek schedule as needed to meet workload demands.</div></li></ul><div></div><div>
*Regular, predictable, and punctual attendance is required*</div><div></div><div>
MINIMUM EDUCATION AND EXPERIENCE REQUIRED</div><ul><li><div>
Bachelor&rsquo;s degree</div></li><li><div>
Three (3) years of systems maintenance, admissions operations, enrollment operations, record management, or other related experience.</div></li></ul><div></div><ul><li>An appropriate combination of education, training, coursework and experience may qualify a candidate.</li></ul><div></div><div>
WORKING CONDITIONS</div><ul><li><div>
Typical office environment. Regular exposure to moderate noise typical to business offices.</div></li></ul><div></div><ul><li><i>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.</i></li></ul><div></div><div><div><div><div><div><div><div><div>
Full Time/Part Time:</div></div></div></div></div></div></div></div>
Full time<div></div><div><div><div><div><div><div><div><div>
Union (If Applicable):</div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>
Scheduled Hours:</div></div></div></div></div></div></div></div>
40<div></div><div>
Additional Information</div><div></div><div>
In order to ensure your application is complete, you must complete the following:</div><ul><li><div>
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.</div></li><li><div>
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</div></li></ul><div></div><div><i>
If you are a current employee of Columbus State Community College, please l</i><i>og in to Workday to use the internal application process.</i></div><div></div><div>
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.</div></div>

Functional Analyst, Records Management

<div>Compensation Type: Hourly<div><br>
</div>Compensation: $22.11<div><br>
</div><div><div><div><div><div><div><div><div>Job Summary</div></div></div></div></div></div></div></div>
The Technician I, IT Frontliners, is responsible for providing technical support to the users while working under direct supervision and following standard procedures and written instructions to accomplish assigned tasks at the Columbus Campus. This position serves as the first point of contact for troubleshooting hardware/software, PC/Mac/Linux or printer problems. The Technician assist in person with a wide range of questions, problems, and requests related to desktop software, hardware, peripherals, network issues, applications issues. This position also troubleshoots and resolves issues with printers utilized in the computer labs.<div></div><div>
Customer Service</div><ul><li><div>
Performs various basic level technical duties in the Computer Commons, Cyber Caf&eacute;, Learning Center and various labs around campus and RLC&rsquo;s. Provides documentation and updates to service requests that are received from the IT Support Center in the current ticket system; documents all request and application issues in the current ticket system.</div></li><li><div>
Identifies and prioritizes these Service requests and escalates, if necessary. Provides basic technical support via phone, email, chat or in-person. Performs tests to isolate the source of issues.</div></li><li><div>
Maintains the cleanliness of computers and printers in all labs and delivers laptop carts to classrooms and events as requested.</div></li></ul><div></div><div>
IT Technical Support</div><ul><li><div>
Tests and trouble shoot technical equipment such as workstations, laptops, and college owned printers.</div></li><li><div>
Performs general repairs to technical equipment and identifies need for major repairs for referral to vendor, if under warranty.</div></li><li><div>
Performs setup for workstation, laptops, and printers. Provides cable management for these devices.</div></li><li><div>
Maintains accurate inventory for both hardware and software products. Provides printer support in computers labs either virtually or in-person.</div></li></ul><div></div><div>
Continuous Improvement</div><ul><li><div>
Trains on all utilities used within the IT Support area including Microsoft Configuration Management Console; imaging and installing software on workstations and laptops; Microsoft Printer Management; and College account management tools.</div></li><li><div>
Develops broad and in-depth knowledge of software and hardware that are unique to the support area.</div></li></ul><div></div><div>
Culture of Respect</div><ul><li><div>
 Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.</div></li></ul><div></div><div>
Other Duties and Responsibilities:</div><ul><li><div>
Attend all required department meetings and training.</div></li><li><div>
Works a flexible schedule Monday - Friday between 7am-4pm, including some Saturdays and Sundays, as needed.</div></li></ul><div></div><div>
MINIMUM EXPERIENCE AND EDUCATION REQUIRED:</div><ul><li><div>
High School Diploma or Equivalent, with technical or vocational training in a related field.</div></li><li><div>
One (1) year of experience working in remote and on-site technical support.</div></li></ul><div></div><ul><li><i>An appropriate combination of education, training, coursework and experience may qualify a candidate.</i></li></ul><div></div><div>
KNOWLEDGE, SKILLS, &amp; ABILITIES</div><ul><li><div>
Knowledge of: multiple OS environments; technical equipment components and functions; technical equipment installation processes.</div></li><li><div>
Skilled in: excellent verbal and written communication; organization; customer service; conflict resolution; general typing; performing basic technical tasks in office/administrative areas and classrooms; installing technical equipment; testing, troubleshooting, and resolving basic level technical equipment operating problems; calibrating technical equipment; analytical thinking; application of job-related computer software and equipment.</div></li><li><div>
Ability to: develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; maintain confidential and sensitive information; use good judgement; perform complex tasks and prioritize multiple projects; investigate and analyze information and draw conclusions; effectively communicate information in oral, written, and graphic form; excellent listening skills and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the College; effectively work with persons of varying cultures and diversity; problem solve effectively.</div></li></ul><div></div><ul><li><i>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.</i></li></ul><div></div><div><div><div><div><div><div><div><div>
Full Time/Part Time:</div></div></div></div></div></div></div></div>
Part time<div></div><div><div><div><div><div><div><div><div>
Union (If Applicable):</div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>
Scheduled Hours:</div></div></div></div></div></div></div></div>
20<div></div><div>
Additional Information</div><div></div><div>
In order to ensure your application is complete, you must complete the following:</div><ul><li><div>
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.</div></li><li><div>
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</div></li></ul><div></div><div><i>
If you are a current employee of Columbus State Community College, please l</i><i>og in to Workday to use the internal application process.</i></div><div></div><div>
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.</div></div>

Technician I, Frontliners

<div>Compensation Type: Salaried<div><br>
</div>Compensation: $24.85<div><br>
</div><div><div><div><div><div><div><div><div>Job Summary</div></div></div></div></div></div></div></div>
The Librarian, Reference &amp; Instruction guides a community of students, faculty, and staff to access information with critical insight via individual reference assistance, group instruction, and guides (print and online). This position collaborates with librarians and staff to provide user-centered services and spaces for learning and research.<div></div><div>
 ESSENTIAL JOB FUNCTIONS</div><div>
Instructional &amp; Faculty Support</div><ul><li>
Visits classes to teach information literacy and research using activity-based learning and evidence-informed pedagogical strategies</li><li>
Leads workshops and participates in new student orientations and college programs. Guides learners in developing critical thinking and information literacy skills, including identifying, locating, evaluating, and effectively using information across diverse formats</li><li>
Designs and implements instructional tutorials and materials, continuously integrating best practices in teaching and information literacy</li><li>
Partners with faculty as an information literacy subject-matter expert to design instruction aligned with course curricula, research assignments, and student readiness</li><li>
Consults on the development of pedagogically sound library research assignments</li><li>
Provides library instruction at off-campus sites</li><li>
Manages a designated section of the library collection, including selecting, evaluating, and weeding print and electronic resources, and overseeing the associated budget to ensure alignment with instructional and curricular needs</li></ul><div>
Customer Service &amp; Reference Support</div><ul><li>
Provides reference and research support to students, faculty, and staff, fostering critical thinking and information literacy</li><li>
Guides students in selecting and refining research topics, evaluating and synthesizing sources, and developing strategic search approaches</li><li>
Supports ethical and effective use of information, including citation, copyright, and proper attribution, empowering students to think critically and independently throughout the research process</li><li>
Promotes library services and programs through library-hosted events, campus activities, social media, and written communications</li><li>
Engages the campus community to raise awareness of resources and services and provides input on the development of reference guidelines and procedures</li></ul><div>
Continuous Development, Technology &amp; Program Support</div><ul><li>
Actively engages in professional development through trainings, workshops, and conferences to stay current with trends and best practices in librarianship and information literacy instruction</li><li>
Contributes to the development and maintenance of the library website, including webpages, online research guides, and other publications</li><li>
Records and analyzes statistics for reference and instruction sessions, and participates in library assessment activities</li></ul><div>
Culture of Respect</div><ul><li>
Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community</li></ul><div>
OTHER DUTIES &amp; RESPONSIBILITIES</div><ul><li>
Attends all required department meetings and training</li><li>
Communicates any concerns related to building operations to the appropriate contacts</li><li>
Monitors computer equipment used to access library information</li><li>
Contact IT support if service is needed for non-functional equipment</li><li>
Serves on library and College committees</li><li>
Regular, predictable, and punctual attendance is required</li></ul><ul><li>Evening Role &ndash; Hours specifically from 2:00 PM to 7:00 PM, Monday through Thursday</li></ul><div></div><div>
MINIMUM EDUCATION AND EXPERIENCE REQUIRED</div><ul><li>
Master&rsquo;s Degree in Library Science from an ALA accredited institution</li><li>
Three (3) years of progressively responsible experience working in a library reference position or a related field</li></ul><ul><li>An appropriate combination of education, training, coursework, and experience may qualify a candidate</li></ul><div>
LICENSES AND CERTIFICATIONS</div><ul><li>
State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s)</li></ul><ul><li><i>CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment</i></li></ul><div></div><div><div><div><div><div><div><div><div>
Full Time/Part Time:</div></div></div></div></div></div></div></div>
Part time<div></div><div><div><div><div><div><div><div><div>
Union (If Applicable):</div></div></div></div></div></div></div></div><div></div><div><div><div><div><div><div><div><div>
Scheduled Hours:</div></div></div></div></div></div></div></div>
20<div></div><div>
Additional Information</div><div></div><div>
In order to ensure your application is complete, you must complete the following:</div><ul><li><div>
Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.</div></li><li><div>
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.</div></li></ul><div></div><div><i>
If you are a current employee of Columbus State Community College, please l</i><i>og in to Workday to use the internal application process.</i></div><div></div><div>
Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.</div></div>

Librarian, Reference & Instruction

Join Columbus State Community College and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Columbus State Community College

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Functional Analyst, Records Management

Technician I, Frontliners

Librarian, Reference & Instruction