Urwah Admin

CommScope

Procurement Associate

<div>Data Center Sales Manager, Turkey 
If you wish to be part of a team dedicated to delivering industry-leading performance through exceptional talent and a culture of innovation and collaboration, this is an opportunity you won&rsquo;t want to miss. We are looking for a dynamic, organized, self-starter to join our European Infrastructure Sales Team as a Data Center Sales Manager located in or around Istanbul, Turkey. 
What To Expect: 
You will execute in-country sales strategy for the Data Centre infrastructure business while working in close coordination with in-country and regional field sales and systems engineering teams. Positioning COMMSCOPE building infrastructure solutions into multi-tenant, traditional on-premises, and other large Data Center opportunities in order to secure and grow revenue with defined accounts.
The position requires an understanding of the Data Center ecosystem, technology trends and telecommunications infrastructure requirements. Candidates will need to understand the commercial and technical priorities of Data Center operators, and how to influence the technology choices that they make.
The ideal candidate would be from a technology organization and have a successful track record of selling ICT or building services infrastructure solutions within Data Center environments. 
Key Responsibilities and Goals:<ul><li> 
Ideally based in or around Istanbul you will work with the regional sales leadership to identify, engage and build a position of influence with a defined list of multi-tenant Data Center operators.</li><li>
Work with the regional sales leadership to identify and build a plan to secure significant major enterprise Data Center opportunities to be agreed as target pursuits.</li><li>
Drive interaction with the whole Data Center ecosystem in the territory. Work to understand and build relationships with key consultants, contractors, integrators, and other vendors. Become a member of the Data Center community.</li><li>
Represent COMMSCOPE at Data Center customer forums and events. Be an active contributor to social media platforms with presence in Data Center specific groups.</li><li>
Collaborate with other COMMSCOPE groups working in the Data Center space, including the global scale Data Center team and market management groups.</li><li>
Maintain and manage an opportunity funnel along with ensuring data integrity and accurate reporting to regional leadership.</li></ul> 
Business Skills and Experience Requirement<ul><li> 
5+ years experience in sales, business development or account management within the technology industry.</li><li>
Knowledge of ICT infrastructure and Data Center buying behaviors.</li><li>
Proven ability to close deals with new accounts &amp; increasing wallet share with existing accounts.</li><li>
Proven ability to manage, grow and nurture large accounts. Skilled in planning and communicating plans to ensure successful execution.</li><li>
Ability to create a value proposition based on customer needs and identified gaps.</li><li>
Strong knowledge of ICT, and/or other technologies related to building infrastructures.</li><li>
Excellent English &amp; Turkish language skills.</li></ul> 
Why CommScope?
Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what&rsquo;s next. We provide our employees with opportunities where they can innovate and build, while growing and developing their careers. We thrive with change and know the value diversity plays in bringing forth new insights and generating better solutions.</div>

Data Center Sales Manager

<div>In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. 
CommScope is looking to add a &ldquo;Customer Account Rep I &amp; II &rdquo; to our RUCKUS team based in Bengaluru, INDIA. 
How You'll Help Us Connect the World: 
Working in a fast-paced environment, the Customer Account Rep I &amp; II will be responsible for providing Administrative Support / assistance for various technologies in Ruckus products to our Enterprise customers. The CSR will work with employees, customers, VARs &amp; Distributors to ensure the quality and reliability of the Ruckus product. 
Qualifications:<ul><li>Minimum Diploma or Graduation</li><li>3+ years of experience in customer service</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of customers around the globe</li><li>Strong customer handling skills and active listening</li><li>Ability to communicate clearly and professionally, both verbally and in writing.</li></ul> 
Soft Skills:<ul><li>Willingness to work in a fast paced and challenging work environment.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Able to prioritize workload efficiently ensuring that all customer queries are resolved to closure and</li></ul>
 the customer&rsquo;s satisfaction.<ul><li>Willing to go the &lsquo;extra mile&rsquo; and to view customer excellence as a personal objective.</li><li>Excellent oral and written communication skills.</li><li>Ability to find a solution for or to deal proactively with work-related issues.</li><li>Willingness to work a flexible schedule and occasional overtime when needed.</li><li>Possess a strong work ethic and a team player.</li></ul> 
Responsibilities:<ul><li>Answer incoming calls, Chats and cases via Support portal</li><li>Create / Triage cases and route it to the appropriate team</li><li>Resolving all Account, Contact &amp; License related quires</li><li>Review and resolve customer issues related to account administration, contract entitlements, product</li></ul>
 registration, web-based support access, etc. by adhering to Ruckus Policy and Procedures<ul><li>Liaise between IT and Customer on complicated Licensing issues</li><li>Liaise between Logistics and Customer on RMA cases</li><li>Generate clear and concise documentation in the form of case notes.</li><li>Discuss with Leads on cases that require assistance from other cross functional teams or other</li></ul>
 complicated issues.<ul><li>Educate customers regarding self-help / Articles availability on Support portal.</li><li>To ensure adherence of all case management rules which will help in the right and a quicker resolution</li></ul>
 and hence maintain a manageable backlog<ul><li> 
KRAs include:</li><li>Ease of doing business / CSAT</li><li>Time to Close / Time to Resolve</li><li>% Cases closed with the same day</li><li>Active Backlog / Aged Backlog / Productivity</li></ul> 
What happens after you apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US 
 Why CommScope?
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
RUCKUS Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve. Together with our network of trusted go-to-market partners, we empower our customers to deliver exceptional experiences to the guests, students, residents, citizens and employees who count on them. www.ruckusnetworks.com
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next&hellip;..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com</div>

Customer Account Rep II

<div>In our &lsquo;always on&rsquo; world, we believe it&rsquo;s essential to have a genuine connection with the work you do. 
CommScope is a global leader in IT infrastructure solutions, renowned for its innovative structured cabling technologies. We empower Building &amp; Campus, Broadband, and Data Center to thrive in an increasingly connected world. 
We are seeking a highly motivated and experienced Sales Manager to oversee the sales of fiber cables and fiber connectivity solutions within the Saudi market. The ideal candidate will have a strong background in telecommunications and broadband sector, a deep understanding of fiber optic technology, and a proven track record in sales. This position reports to the Director of Broadband Sales, Middle East, and Africa. 
 HOW YOU'LL HELP US CONNECT THE WORLD: 
In this role, you&rsquo;ll be at the forefront of transforming digital infrastructure across the Kingdom, leveraging your deep knowledge of fiber optic technology and your strong network within the telecom and broadband sectors. You&rsquo;ll be responsible for identifying new opportunities, nurturing key client relationships, and driving strategic growth in one of the region&rsquo;s most exciting markets.
With a deep understanding of the Saudi telecom landscape, you&rsquo;ll stay ahead of market trends, monitor competitor activity, and adapt your approach to maintain a competitive edge. Your mission will be to:<ul><li>
Sales and Business Development: Identify and pursue new business opportunities within the Saudi market. Develop and implement sales strategies to achieve and exceed sales targets.</li><li>
Client Relationship Management: Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.</li><li>
Market Analysis: Conduct market research to identify trends, market needs, and competitor activities. Use this data to inform sales strategies and product positioning.</li><li>
Product Knowledge: Maintain in-depth knowledge of fiber cables and connectivity products and solutions, staying updated on the latest industry developments.</li><li>
Sales Presentations: Prepare and deliver compelling sales presentations and proposals to prospective clients, highlighting the benefits and value of our fiber connectivity solutions.</li><li>
Contract Negotiation: Negotiate contracts and agreements with clients, ensuring favorable terms and conditions that align with company objectives.</li><li>
Collaboration: Work closely with the technical and product teams to ensure client requirements are met and expectations are exceeded.</li><li>
Reporting: Prepare regular sales reports and forecasts, providing insights into sales performance and market conditions.</li></ul> 
REQUIRED QUALIFICATIONS FOR CONSIDERATION: 
<ul><li>
Minimum of 7 years of experience in sales, with a focus on fiber cables and connectivity solutions.</li><li>
Bachelor&rsquo;s degree in business, Marketing, Telecommunications, or a related field.</li><li>
Strong understanding of the Saudi telecommunications and broadband market. Proven track record of achieving and exceeding sales targets.</li><li>
Fluent in English and Arabic (written and spoken).</li></ul> 
Why CommScope: 
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow. 
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next&hellip;..come connect to your future at CommScope. 
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope&rsquo;s accommodation process and EEO policy</div>

Saudi Sales Manager - Broadband

Join CommScope and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

CommScope

ABOUT_COMPANY

Procurement Associate

Data Center Sales Manager

Customer Account Rep II

Saudi Sales Manager - Broadband