Urwah Admin

Commercial Bank

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 Job Summary
 
 
 
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 To provide second line oversight and lead the implementation of Product Risk Governance , including preparing related processes and procedures, engaging business units in the identification and assessment of risks in the product, assessment of controls in place to mitigate those product related risks. This ensures that risks related to operational, compliance, legal, fraud, information security, outsourcing, accounting and reconciliation are effectively identified, challenged and managed before product approval and throughout the product life cycle.
 
 
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 Key Accountabilities
 
 
 
 
 Product Risk Assessment
 
 
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 Ensure all relevant stakeholders involved in product risk assessment adhere to the Bank&rsquo;s Product Risk Governance Framework
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 Relationship Management &amp; Reporting Develop positive and productive working relationships with business units and promote knowledge sharing;
 
 
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 Other Accountabilities
 
 
 
 Continuous Improvements
 
 
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 Contribute to the identification of opportunities for continuous improvements of processes and practices considering international best practices for productivity improvements, cost reduction and process improvements.
 
 
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 Key Interactions
 
 
 
 
 
 
 Competencies
 
 
 
 
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 Budgets/Cost Control
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 Customer Focus
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 Customer Service
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 Global Perspective
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 Hiring
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 Job Knowledge
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 Leadership
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 Managing Conflict
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 Managing Diversity
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 Managing for Results
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 Managing Performance
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 Negotiation Skills
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 People Development
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 People Management
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 Risk Management
 
 
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 Skills
 
 
 
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 Ability to interact with internal and external stakeholders
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 Ability to work under pressure
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 Accuracy and attention to detail
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 Arabic speaking preferred
 
 
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 Education
 
 
</div>

Product Risk Senior Manager

<div>
 
 
 About Commercial Bank Of Qatar:
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services.
 
 
 We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 
 
 
 Join us in shaping the future of banking!
 
 
 
 
 
 
 Job Summary:
 
 
 
 The Insurance Sales Team Leader is responsible for achieving sales and market share goals.
 
 
 
 Must be an Arabic speaker.
 
 
 
 Key duties include supporting the team with insurance knowledge, setting KPIs, developing a customer base, ensuring excellent customer service, and managing day-to-day operations with internal and external parties. The Team Leader also drives business growth by maintaining a strong pipeline, providing training, facilitating product materials, overseeing joint client meetings, and handling reporting and activity trackers. This role ensures high-quality standards and customer satisfaction are consistently met.
 
 
 
 
 
 
 Key Accountabilities:
 
 
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 Responsible to achieve the Bank objectives of Sales and market share
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 Train and support the banks sales team on insurance products and sales Skills
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 Train, guide, direct, support and manage the team of designated Insurance Specialists
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 Ensure team KPIs are clear and support the team to achieve desired results
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 Explore and develop sales opportunities in new channels within the bank to increase the penetration of insurance
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 Liaise with the internal departments on day-to-day activities of the bank
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 Responsible for delivering a great customer experience through strong relationship management covering all customer issues and requests from banks, including operational and customer service-related issues.
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 Manages day-to-day activities as per the marketing &amp; distribution agreements and SLA signed with the respective insurance partner
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 Develop and coach team members to be motivated and successful in demonstrating full knowledge and sales ability to their assigned channel.
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 Take responsibility for own personal development in line with agreed annual performance objectives
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 Mange the team to maintaining business pipeline for month in conjunction with RMs/Sales Officers
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 Responsible for arranging product training, training refresher for sales team on regular basis.
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 Responsible to educate sales team on underwriting guidelines.
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 Responsible to keep the sales team updated with the requirements of business submitted to insurance company
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 Facilitate provision of policy statements, Fund fact sheets to sales team on timely basis.
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 Ensure that all the sales material (Application, brochures, etc..) are available for the sales team and customers
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 Attend Joint client meetings with RM/Sales Officers.
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 Focus on RM activation across all segments to increase the business
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 Assist RMs/Sales Officers in portfolio review of clients on quarterly basis
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 Drive balanced portfolio mix of protection and savings
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 Providing high level of customer service for Premium and Private banking customers.
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 Maintain high level of business quality, met with quality KPIs.
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 Reporting and activity trackers updates
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 Requirements:
 
 
 
 Bachelor&rsquo;s degree
 
 
 
 Required Experience
 
 
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 5+ years of experience within retail sales (preferred in insurance, or banking environment)
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 Insurance Industry knowledge
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 Sales capabilities
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 Solid knowledge of the Qatari market
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 Good communication skills, both verbal and written
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 Fluent in English and
 
 Arabic
 
 (bilingual)
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 Excellent command of MS Office
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 Key Competencies
 
 
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 Creates Partnerships - Authentically builds trusted relationships and collaborates across global, diverse, and multi-functional teams to successfully drive business objectives.
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 Seizes Opportunity - Seeks new opportunities and ways to create balanced business growth while improving operational capabilities.
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 Focuses on Customers - Promotes customer centricity and ensures focus on creating great customer experiences to achieve competitive advantage.
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 Drives Results - Sets aggressive goals and is accountable for continuously driving improved performance, leading change and ensuring high standards
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 The capability of understanding the market trends in the Insurance Business.
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 Why Commercial Bank?
 
 
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 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
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 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
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 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
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 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
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 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
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 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
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 </ul>
 
 
 
 
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 
 digital transformation
 
 in Qatar&rsquo;s banking sector, blending
 
 digital-first
 
 approach to redefine banking through
 
 innovative
 
 solutions.
 
 
 
 
 
 
 
 Disclaimer
 
 
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
 
 
</div>

Insurance Sales Team Leader (Arabic Speaker)

<div>
 
 About Commercial Bank Of Qatar
 
 
 
 Commercial Bank, founded in 1975 and headquartered in Doha, plays a vital role in Qatar&rsquo;s economic development by offering a range of personal, business, government, international and investment services.
 
 
 We believe in empowering our employees, providing them with opportunities for growth and professional development.
 
 
 By Joining us, you&rsquo;ll be part of a workplace culture that fosters innovation, supports work-life balance, and encourages you to reach your full potential.
 
 
 Join us in shaping the future of banking!
 
 
 
 Job Summary
 
 
 
 Carry out the timely and effective maintenance of all Credit files and security documentation with defined controlled access as per internal and regulatory guidelines and standards. Provide high-level support and advice on all aspects of documentation matters to internal stakeholders.
 
 
 
 
 Key Accountabilities
 
 
 
 
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 Ensuring compliance with Credit guidelines, policies, procedures, and terms of approval.
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 Establishing, maintaining and cancelling credit limits in liaison with CMCU Department as per approved credit terms and conditions.
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 Ensure all applicable documentation for Credit applications are received from Relationship Managers.
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 Process renewals in line with defined policies and procedures by way of close coordination with Relationship Managers.
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 Conduct the initial review of Credit documentation (financing agreement, guarantees and securities) to ensure adherence to defined policies and approved terms and conditions, procedures and guidelines.
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 Review and process extensions and maintenance of Credit limits and ensure all requirements have been fulfilled and authorized by designated personnel.
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 Carry out the review and verification to ensure timely availability of the related legal documentation in line with the established Credit policy while highlighting any non-conformance to the superior for remediation.
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 Carry out timely processing of Credit applications including entering customer information and Credit limits into the system as per defined guidelines and quality standards while conducting the effective disbursement of funds to client subject to Credit approval and terms.
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 Maintain and follow up pending security documents list and fulfil pending documentation through direct contact with the respective Relationship Managers and Corporate Customers.
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 Liaison with Legal Department about various Legal Opinions required time to time.
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 Preparation of facilities documents such as (Advising letters, Credit Facility Agreements, Personal and Corporate Guarantees, Pledge of Shares Contracts, Official Assignments and Promissory Notes and perfection of Official and Unofficial Mortgage Documents...etc
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 Ensure that original security and facility documents are in Bank&rsquo;s safe custody.
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 Complete registration of mortgage over land &amp; properties with verification of land documents through liaison with Real Estate team to make arrangement with the related Ministry office for execution.
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 Ensure credit documentation coverage and validity and responsible for insuring that contracts are complete and legally correct.
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 Perform checklists requirements for loan documentation preparation and review process and ensure all requirements have been fulfilled.
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 Maintain strong and effective relationship with the all other related departments and units to achieve the Group&rsquo;s goals/ objectives.
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 Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.
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 Assist to Coordinate with IT and where applicable other departments for conducting UAT&rsquo;S for system enhancement and improvement purposes.
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 Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account international leading practice, improvement of business process, cost reduction and productivity improvement.
 
 
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 Required Qualifications
 
 
 
 <ul>
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 Arabic + English fluency Speaking / Writing
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 Knowledge of Microsoft programs (Excel -Word -PowerPoint )
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 Multitasking
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 Ability to work under pressure and accepting to stay after working hours /weekends if required.
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 Ability to take care of details and excellent follow up for assigned cases to be finalized in required TAT.
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 Ability to deal with our stakeholders
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 Problem solver / creative
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 Good attitude and have team spirit and can deal with/accept different cultures
 
 
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 Required Experience
 
 
 
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 Banking experience Preferably in Business/Credit / Credit administration department
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 Background of Banking products / facilities
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 Preferred background of legal especially in Banking filed will be an advantage
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 Experience in SAK Portal and how to handle the tasks through it
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 Experience in handling requests through CBTPS and CRM will be an advantage.
 
 
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 </ul>
 
 Why Commercial Bank
 
 
 
 <ul>
 <li>
 Best Digital Bank in the Middle East 2024 by World Finance and Best Mobile Banking App in the Middle East 2024 by Global Finance.
 </li>
 <li>
 An Innovation-Driven, Digital-First Environment where employees work with the latest tools and technologies to redefine banking
 </li>
 <li>
 Opportunities for Global Partnerships &amp; International Exposure, connecting employees with global networks and perspectives.
 </li>
 <li>
 A focus on Employee Well-being &amp; Work-Life Balance, ensuring a healthy and supportive environment for all team members
 </li>
 <li>
 Competitive Compensation &amp; Benefits that ensure our employees are rewarded for their dedication and performance
 </li>
 <li>
 A strong Commitment to Diversity, Equity &amp; Inclusion, fostering a culture that values every individual&rsquo;s unique perspective
 
 
 </li>
 </ul>
 At Commercial Bank, we don&rsquo;t just offer careers, We shape futures by pioneering
 
 digital transformation
 
 in Qatar&rsquo;s banking sector, blending
 
 digital-first
 
 approach to redefine banking through
 
 innovative
 
 solutions.
 
 
 
 Disclaimer
 
 
 
 We appreciate your interest in joining CBQ! Please note that only selected candidates will be contacted for further steps in the hiring process. This job posting is for informational purposes only, and CBQ reserves the right to modify, withdraw, or close it at any time without notice.
</div>

CFU Officer

<div>
 
 
 Key Accountabilities
 
 
 
 
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 Attain the required international wealth management qualifications as per the standards set by CB.
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 Conduct wealth management meetings using the structured approached, fact find, risk profile &amp; recommendations.
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 Regular financial reviews to maintain relationship &amp; product penetration.
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 Provide customers with timely wealth management statements especially during turbulent times.
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 Self-study to upskill &amp; build on personal knowledge.
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 Acquire new relationships in line with the Bank strategy. Broaden existing relationships through achieving a greater share of the wallet and higher cross sell ratios.
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 Provide highest levels of customer service to new and existing customers and act as the &ldquo;focal point&rdquo; to fulfil all needs of customers.
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 Conduct regular calls/visits to customers in line with strategy and act as the main point of contact for servicing the customer for their ongoing banking needs. Providing up to date and accurate information, answering inquiries and resolving any issues in the shortest time possible.
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 Solicit client feedback on value proposition and for new product ideas and ensure communication of customer feedback to relevant internal stakeholders.
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 Leverage insights and data on customer needs and behaviour in order to build deep customer relationships.
 
 
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 </ul>
 
 Other Accountabilities
 
 
 
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 Prepare regular meetings with portfolio clients to introduce CBQ products and services in order to maximize portfolio revenues and ensure that customers are satisfied with services received.
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 Assist in the maintenance of ongoing dialogue with customers to ensure that they are aware of all CBQ products/services relevant to their situation and credit analysis.
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 Ensure all walk-in clients whether from own portfolio or other lounges are efficiently served to maintain the Sadara service expectations.
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 Gather information on existing and potential customers; analyse their credit worthiness, credit data compilation and financial information interpretation in order to ensure a continuous workflow with all required information available.
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 Profile existing and potential clients in order to identify overall banking needs and thus introduce clients to appropriate new products and services.
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 Assist in the development of account plans in a consistent and timely manner in order to swiftly follow-up on identified business opportunities.
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 Attain competency in banking tools such as CRM, KAPITI, Digital RM platform, and all other IT solutions to ensure a full customer analysis is carried out to stay abreast of customer needs in advance.
 
 
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 Key Interactions
 
 
 
 
 
 
 Competencies
 
 
 
 
 
 
 Education
 
 
</div>

Relationship Manager (Qatari & children of Qatari mother)

Join Commercial Bank and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Commercial Bank

ABOUT_COMPANY

Product Risk Senior Manager

Insurance Sales Team Leader (Arabic Speaker)

CFU Officer

Relationship Manager (Qatari & children of Qatari mother)