Qureos Mentor

Commercial Bank International

<div>
 
 
 Job Purpose
 
 
 
 To assist in providing excellent customer service to clients by responding to inquiries, processing requests, and supporting daily branch operations in an efficient and professional manner.
 
 
 
 
 
 
 Key Accountabilities
 
 
 <ul>
 <li>
 Greet and assist customers with their banking needs in a courteous and professional way.
 </li>
 <li>
 Respond to customer inquiries via phone, email, or in person and direct them to the appropriate department if needed.
 </li>
 <li>
 Support the processing of account openings, deposits, withdrawals, and other routine banking transactions.
 </li>
 <li>
 Ensure customer information and documents are handled with confidentiality and accuracy.
 </li>
 <li>
 Assist in maintaining branch records, filing, and administrative documentation.
 </li>
 <li>
 Coordinate with other departments to resolve customer issues efficiently.
 </li>
 <li>
 Uphold the bank&rsquo;s service standards and contribute to a positive customer experience.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 High school diploma or equivalent (Bachelor&rsquo;s degree in progress is an advantage).
 </li>
 </ul>
 
 
 
 
 
 Other Skills &amp; Requirements
 
 
 <ul>
 <li>
 Excellent spoken and written communication in English and Arabic.
 </li>
 <li>
 Good understanding of Microsoft Office (Word, Excel, Outlook).
 </li>
 <li>
 Ability to work in a fast-paced, customer-oriented environment.
 </li>
 <li>
 Professional appearance, positive attitude, and strong interpersonal skills.
 </li>
 <li>
 Punctual, reliable, and able to maintain confidentiality.
 </li>
 </ul>
 
 
</div>

Customer Service Assistant - Part-time - Emirati Talent

Join Commercial Bank International and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Commercial Bank International

ABOUT_COMPANY

Customer Service Assistant - Part-time - Emirati Talent