Qureos Mentor

Commonwealth Hotels

<div><div>Join Our Team at Courtyard by Marriott Memphis East Bill Morris Parkway!<br>
<br>
The Courtyard by Marriott Memphis East Bill Morris Parkway is seeking a Hotel Assistant General Manager.<br>
<br>
<b>About Us:</b><br>
Working at the Courtyard Memphis East Bill Morris Parkway offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Located in the heart of East Memphis, our hotel offers a prime spot for both guests and team members, just minutes from Memphis Airport, FedEx Headquarters, and International Paper. As part of our team, you will help create a welcoming environment, whether it is serving delicious meals at our Courtyard Bistro or supporting successful business and private events in our flexible venue. Our convenient location ensures easy access to the airport and downtown Memphis attractions, making every day an exciting experience. If you are looking to build your career in a fast-paced, supportive setting, we would love to welcome you to Courtyard Memphis East Bill Morris Parkway!<br>
<br>
<b>Why This Role?</b><br>
Working as a Hotel Assistant General Manager at Courtyard by Marriott Memphis East Bill Morris Parkway offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience.</div>
<div></div><div><b>What&rsquo;s In It for You?</b><br>
Comprehensive Benefits: Medical, Dental and Vision &ndash; <b>AVAILABLE DAY ONE</b><br>
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts<br>
Time Off: Vacation, Personal Days, and Holiday Pay<br>
Exclusive Discounts: Hotel, food, and beverage savings for personal travel<br>
Professional Growth: Online training courses<br>
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more</div>
<div></div><div><b>Key Responsibilities for the Hotel Operations Manager include:</b></div>
<ul><li>The Hotel Operations Manager plays a key role in ensuring smooth operations and supports the General Manager in running the property. Their responsibilities typically include:</li>
<li>Operations Management: Oversee daily hotel operations, ensuring departments (front desk and housekeeping) function efficiently and meet service standards.</li>
<li>Staff Supervision and Training: Assist in hiring, training, and managing staff, ensuring a motivated team that delivers exceptional guest experience.</li>
<li>Guest Experience: Handle guest complaints, resolve issues, and ensure customer satisfaction by maintaining high service standards.</li>
<li>Compliance and Safety: Ensure compliance with health, safety, and regulatory requirements, including brand standards and company policies.</li>
<li>Sales and Marketing Support: Collaborate with the sales to promote the property and increase occupancy and revenue.</li>
<li>Acting as General Manager: Step into the General Manager&rsquo;s role in their absence, making critical decisions and ensuring seamless operations.</li>
</ul>
<div></div><div><b>What We Are Looking for in a Hotel Operations Manager includes:</b><br>
Leadership and Management Skills</div>
<ul><li>Ability to motivate, guide, and manage teams across different departments.</li>
<li>Delegation and conflict resolution skills to maintain a productive work environment.</li>
</ul><div>Communication Skills</div>
<ul><li>Strong verbal and written communication for interacting with guests, staff, and upper management.</li>
<li>Active listening to understand and resolve guest or employee concerns effectively.</li>
</ul><div>Customer Service Excellence</div>
<ul><li>A guest-first mindset to ensure high levels of customer satisfaction.</li>
<li>Problem-solving and conflict management to address guest complaints diplomatically.</li>
</ul><div>Financial Acumen</div>
<ul><li>Understanding of budgeting, forecasting, and financial reporting.</li>
<li>Ability to analyze financial metrics and implement cost-saving or revenue-enhancing strategies.</li>
</ul><div>Operational Expertise</div>
<ul><li>Knowledge of hotel management software and systems (e.g., PMS, POS).</li>
<li>Familiarity with housekeeping, front office, food &amp; beverage, and maintenance processes.</li>
</ul><div>Organizational and Time Management</div>
<ul><li>Multitasking ability to handle various operational tasks simultaneously.</li>
<li>Attention to detail and time management to prioritize and meet deadlines.</li>
</ul><div>Problem-Solving Skills</div>
<ul><li>Quick thinking and decision-making under pressure to resolve operational or guest issues.</li>
<li>Analytical skills to identify and address inefficiencies in processes.</li>
</ul><div>Adaptability and Resilience</div>
<ul><li>Flexibility to handle changing priorities and unexpected challenges in a fast-paced environment.</li>
<li>Emotional resilience to manage stress and maintain composure during high-pressure situations.</li>
</ul><div>Applicants should have the flexibility to work weekends &amp; holidays</div>
<div></div><div><b>Why Commonwealth Hotels?</b><br>
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.<br>
<br>
<b>Explore Our Hotel:</b><br>
https://www.marriott.com/en-us/hotels/memlx-courtyard-memphis-east-bill-morris-parkway/overview/</div>
<div></div><div>At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.<br>
<br>
Join us in shaping the future of hospitality in Memphis, Tennessee! Apply today!</div></div>

Operations Manager

<div></div><div><div>Join Our Team at the Residence Inn by Marriott Kenwood!</div>
<div><br>
The Residence Inn by Marriott Kenwood is seeking a Part-Time Hotel Night Auditor, Overnight Hotel Guest Service Agent, Overnight Hotel Front Desk Clerk or Overnight Hotel Front Office Agent.</div>
<div></div><div><b>About Us:</b><br>
Working at the Residence Inn Kenwood offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. Located just off I-71 next to Kenwood Towne Center, our all-suite hotel offers the perfect blend of comfort and convenience for guests and a fantastic work environment for our team. As part of our growing team, you will help create memorable experiences in a vibrant setting, with amenities like a heated indoor pool, a 24-hour fitness center, and spacious suites designed to help guests feel at home. We believe in supporting our team members, offering opportunities for growth and an environment where your contributions truly matter. If you're looking to advance your career in hospitality and be part of a dedicated and supportive team, join us at Residence Inn Kenwood.<br>
<br>
<b>Why This Role?</b><br>
Working as a Hotel Night Auditor, Overnight Guest Service Agent, Overnight Hotel Front Desk Agent or Overnight Hotel Front Desk Clerk at the Residence Inn by Marriott Kenwood offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Agent, or Overnight Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel&rsquo;s convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.</div>
<div></div><div><b>What&rsquo;s In It for You?</b><br>
Comprehensive Benefits: Medical, Dental and Vision<br>
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts<br>
Time Off: Vacation, Personal Days, and Holiday pay<br>
Exclusive Discounts: Hotel, food, and beverage savings for personal travel<br>
Professional Growth: Online training courses and Commonwealth University<br>
Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more</div>
<div></div><div><b>Key Responsibilities for the Part-Time Hotel Night Auditor, Overnight Hotel Guest Service Agent, Overnight Hotel Front Desk Clerk or Overnight Hotel Front Office Agent include:</b></div>
<ul><li>Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.</li>
<li>Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.</li>
<li>Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.</li>
<li>Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.</li>
<li>Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.</li>
<li>Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.</li>
<li>Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.</li>
<li>Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel&rsquo;s property management system (PMS).</li>
<li>Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.</li>
<li>Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.</li>
</ul>
<div><br>
<b>What We are Looking for in a Part-Time Hotel Night Auditor, Overnight Guest Service Agent, Overnight, or Overnight Front Office Agent:</b></div>
<ul><li>Previous experience in customer-facing roles, such as in hospitality, retail, or food service is preferred.</li>
<li>Familiarity with using computers and software systems, especially reservation or property management systems (PMS)</li>
<li>Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.</li>
<li>Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset.</li>
<li>Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.</li>
<li>Hospitality or Front Desk Experience (Preferred)</li>
<li>A high school diploma or equivalent</li>
<li>Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.</li>
</ul><div>Applicants should have flexibility to work weekends &amp; holidays</div>
<div></div><div><b>Why Commonwealth Hotels?</b><br>
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.<br>
<br>
<b>Explore Our Hotel:</b><br>
https://www.marriott.com/en-us/hotels/cvgkr-residence-inn-kenwood/overview/<br>
<br>
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.<br>
<br>
Join us in shaping the future of hospitality in Kenwood, Ohio! Apply today!</div></div>

Night Audit

<div><div>Join Our Opening Team at the Newly Built Staybridge Suites Miramar Beach, Florida~!</div>
<div><br>
The Newly Built Staybridge Suites Miramar Beach, Florida is seeking a Hotel General Manager.<br>
<br>
<b>About Us:</b><br>
Be part of the newly built Staybridge Suites Miramar Beach, Florida offers numerous benefits, including professional growth within the globally recognized Hilton brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. We are seeking a Hotel General Manager to open this impressive new hotel that will encompass 42,000 square feet and feature 83 guest rooms across four stories. Guests can look forward to amenities including an indoor pool, a patio area, and a stunning local wall mural that highlights the rich culture of Norwalk.<br>
<br>
<b>Why This Role?</b><br>
The Hotel General Manager role at the Staybridge Suites Miramar Beach, Florida offers a dynamic leadership opportunity within a well-respected IHG brand. This position provides the chance to open a newly built hotel, oversee hotel operations, drive financial performance, and create a positive guest experience in a thriving market.
<br>
</div><div><b>What&rsquo;s In It for You?</b><br>
Comprehensive Benefits: Medical, Dental, Vision (Day One Coverage)<br>
Financial Perks: 401(k) with company match, on-demand pay, and flexible spending accounts<br>
Time Off: Vacation, Personal Days, and Holiday Pay<br>
Exclusive Discounts: Hotel, food, and beverage savings for personal travel<br>
Professional Growth: Online training courses<br>
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more</div>
<div></div><div><b>Key Responsibilities for the Hotel General Manager:</b></div>
<ul><li>Lead marketing and promotion efforts to enhance the property&rsquo;s reputation</li>
<li>Manage budgets, financial plans, and statistical records</li>
<li>Recruit, train, and mentor staff</li>
<li>Achieve profit and operational targets</li>
<li>Address guest concerns professionalism and poise</li>
<li>Ensure compliance with brand standards and regulatory requirements</li>
</ul>
<div><br>
<b>What We Are Looking for in a Hotel General Manager includes:</b></div>
<ul><li>Proven success as a General Manager (3+ years); IHG brand experience is a plus</li>
<li>Strong interpersonal skills and professional demeanor</li>
<li>Detail-oriented with excellent organizational skills</li>
<li>Experience in group and transient sales processes and forecasting</li>
<li>A flexible, adaptable leader with a focus on achieving excellence</li>
</ul>
<div><br>
<b>Why Commonwealth Hotels?</b><br>
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.<br>
<br>
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.<br>
<br>
Join us in shaping the future of hospitality in Miramar Beach, Florida! Apply today!</div></div>

General Manager

<div><div>Join Our Team at Courtyard by Marriott Memphis East Bill Morris Parkway!<br>
<br>
The Courtyard by Marriott Memphis East Bill Morris Parkway is seeking a Hotel Operations Manager.<br>
<br>
<b>About Us:</b><br>
Working at the Courtyard Memphis East Bill Morris Parkway offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Located in the heart of East Memphis, our hotel offers a prime spot for both guests and team members, just minutes from Memphis Airport, FedEx Headquarters, and International Paper. As part of our team, you will help create a welcoming environment, whether it is serving delicious meals at our Courtyard Bistro or supporting successful business and private events in our flexible venue. Our convenient location ensures easy access to the airport and downtown Memphis attractions, making every day an exciting experience. If you are looking to build your career in a fast-paced, supportive setting, we would love to welcome you to Courtyard Memphis East Bill Morris Parkway!<br>
<br>
<b>Why This Role?</b><br>
Working as a Hotel Operations Manager at Courtyard by Marriott Memphis East Bill Morris Parkway offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence, and providing opportunities for growth. Associates enjoy working in a vibrant atmosphere with diverse guests, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to engaging guest experience.</div>
<div></div><div><b>What&rsquo;s In It for You?</b><br>
Comprehensive Benefits: Medical, Dental and Vision &ndash; <b>AVAILABLE DAY ONE</b><br>
Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts<br>
Time Off: Vacation, Personal Days, and Holiday pay<br>
Exclusive Discounts: Hotel, food, and beverage savings for personal travel<br>
Professional Growth: Online training courses and Commonwealth University<br>
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more</div>
<div></div><div><b>Key Responsibilities for the Hotel Operations Manager include:</b></div>
<ul><li>The Hotel Operations Manager plays a key role in ensuring smooth operations and supports the General Manager in running the property. Their responsibilities typically include:</li>
<li>Operations Management: Oversee daily hotel operations, ensuring departments (front desk and housekeeping) function efficiently and meet service standards.</li>
<li>Staff Supervision and Training: Assist in hiring, training, and managing staff, ensuring a motivated team that delivers exceptional guest experience.</li>
<li>Guest Experience: Handle guest complaints, resolve issues, and ensure customer satisfaction by maintaining high service standards.</li>
<li>Compliance and Safety: Ensure compliance with health, safety, and regulatory requirements, including brand standards and company policies.</li>
<li>Sales and Marketing Support: Collaborate with the sales to promote the property and increase occupancy and revenue.</li>
<li>Acting as General Manager: Step into the General Manager&rsquo;s role in their absence, making critical decisions and ensuring seamless operations.</li>
</ul>
<div></div><div><b>What We Are Looking for in a Hotel Operations Manager include:</b><br>
Leadership and Management Skills</div>
<ul><li>Ability to motivate, guide, and manage teams across different departments.</li>
<li>Delegation and conflict resolution skills to maintain a productive work environment.</li>
</ul><div>Communication Skills</div>
<ul><li>Strong verbal and written communication for interacting with guests, staff, and upper management.</li>
<li>Active listening to understand and resolve guest or employee concerns effectively.</li>
</ul><div>Customer Service Excellence</div>
<ul><li>A guest-first mindset to ensure high levels of customer satisfaction.</li>
<li>Problem-solving and conflict management to address guest complaints diplomatically.</li>
</ul><div>Financial Acumen</div>
<ul><li>Understanding of budgeting, forecasting, and financial reporting.</li>
<li>Ability to analyze financial metrics and implement cost-saving or revenue-enhancing strategies.</li>
</ul><div>Operational Expertise</div>
<ul><li>Knowledge of hotel management software and systems (e.g., PMS, POS).</li>
<li>Familiarity with housekeeping, front office, food &amp; beverage, and maintenance processes.</li>
</ul><div>Organizational and Time Management</div>
<ul><li>Multitasking ability to handle various operational tasks simultaneously.</li>
<li>Attention to detail and time management to prioritize and meet deadlines.</li>
</ul><div>Problem-Solving Skills</div>
<ul><li>Quick thinking and decision-making under pressure to resolve operational or guest issues.</li>
<li>Analytical skills to identify and address inefficiencies in processes.</li>
</ul><div>Adaptability and Resilience</div>
<ul><li>Flexibility to handle changing priorities and unexpected challenges in a fast-paced environment.</li>
<li>Emotional resilience to manage stress and maintain composure during high-pressure situations.</li>
</ul><div>Applicants should have flexibility to work weekends &amp; holidays</div>
<div></div><div><b>Why Commonwealth Hotels?</b><br>
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.<br>
<br>
<b>Explore Our Hotel:</b><br>
https://www.marriott.com/en-us/hotels/memlx-courtyard-memphis-east-bill-morris-parkway/overview/</div>
<div></div><div>At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.<br>
<br>
Join us in shaping the future of hospitality in Memphis, Tennessee! Apply today!</div></div>

Join Commonwealth Hotels and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Commonwealth Hotels

About Company

Operations Manager

Night Audit

General Manager

Operations Manager