Qureos Mentor

Community Blood Center of Greater Kansas City

<div>Overview:
<div>
Under the supervision of the Director of Donor Services, assumes responsibility for overseeing the staff and all blood collection operations at fixed neighborhood sites. Monitors the collection activities to ensure compliance with SOPs. Responsible for meeting projected production goals. Responsible for financial oversight of site. Services as a resource for donor eligibility and phlebotomy complications. Oversees quality control of all processes/ equipment / supplies as required for blood collection. Promotes positive image of CBC to community.</div><div></div><div><br>
Supports organizational quality efforts by accepting responsibility for:</div><ul><li>
Initiating action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.</li><li>
Identifying and recording any problems relating to the product, process and quality system.</li><li>
Initiation, recommending, or providing solutions through designated channels.</li><li>
Verifying the implementation of solutions.</li><li>
Controlling further processing, deliver, or installation of non-conforming product until the deficiency or unsatisfactory condition has been corrected.</li></ul>
Responsibilities:
<div><b>
Essential Functions:</b></div><ul><li>
Responsible for ensuring compliance with SOPs and regulatory agencies to ensure purity of products and safety of donors.</li><li>
Responsible for financial oversight. This includes setting annual budget (with Assistant Director of Donor Services) and ensuring monthly goals are met.</li><li>
Responsible for staffing and schedules to meet the needs of the business and customer services.</li><li>
Responsible for site meeting all internal and external audits and ensuring corrective action to findings as applicable.</li><li>
Maintains confidentiality of personal information regarding donors and staff.</li><li>
Oversees documentation of CLIA required forms.</li><li>
Actively works with marketing and recruitment to grow business.</li><li>
Knowledge of tracking of platelet and FTD donors.</li><li>
Responsible for supply ordering, adhering to FIFO method, ordering based on production.</li><li>
Ensures compliance with CBC safety procedures and policies.</li><li>
Performs and/or reviews all quality control procedures as scheduled on a daily, weekly, monthly or quarterly time frame and returns such record to Kansas City.</li><li>
Functions as a resource for donor questions and concerns.</li><li>
Functions as a resource for staff in regard to donor criteria and vein suitability.</li><li>
Assists with recruitment, retention and selection of staff.</li><li>
Provides written evaluation of regular staff in regard to performance and compliance with SOPs for annual review.</li><li>
Responsible for staff meeting CBC attendance and performance guidelines.</li><li>
Promotes customer service and a positive image of CBC to the community and ensures excellent customer service by all staff.</li><li>
Ensures efficient donor flow throughout site.</li><li>
Identify problem areas and implement corrective action as needed.</li><li>
May frequently have to work before and after normal work hours. May frequently work more than 40 hours per week.</li><li>
Responsible for responding to temperature / humidity alarms.</li><li>
Responsible for maintaining and reconciling monthly equipment inventory.</li></ul>
Qualifications:
<div><b>
Requirements:</b></div><ul><li>
High school diploma or equivalent - Must provide a copy of the transcript.
</li><li>College degree in Business or Biological Science preferred, or equivalent experience.</li><li>
Phlebotomy certificate preferred.</li><li>
Current CPR certification.</li><li><b>
WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE.</b></li></ul><div></div><div><b><br>
Skills:</b></div><ul><li>
Must be able to manage changing priorities.</li><li>
Excellent written and verbal communications kills to successfully communicate with staff and donors.</li><li>
Excellent customer service skills.</li><li>
Strong interpersonal skills to interact positively with a variety of the individuals.</li><li>
Ability to solve problems and work both independently and as part of a team.</li><li>
Must be able to manage remote location with little direction.</li><li>
Excellent organizational skills and ability to multi-task.</li><li>
Ability to manage a diversified staff.</li><li>
Phlebotomy skills.</li><li>
Computer skills.</li><li>
Able to develop, monitor and manage the entire financial responsibility of the site.</li></ul><p></p><div><b><br>
Knowledge:</b></div><ul><li>
Superior overall knowledge of donor criteria.</li><li>
Superior knowledge of donor interview and blood collections process.</li><li>
Superior knowledge of vein suitability.</li><li>
Superior knowledge of procedures.</li><li>
Knowledge of procedures in completing required forms for daily operations and special needs such as special blood testing, biohazard incidents and employee injuries.</li><li>
Knowledge of budgeting procedures.</li><li>
Strong knowledge of federal and state employment laws.</li></ul><p></p><div><b><br>
Experience Preferred:</b></div><p>
Prefer an individual with at least 2 years experience in:</p><ul><li>
Blood collections &ndash; past experience as a collection supervisor is a plus.</li><li>
Management / Supervisory experience.</li><li>
CBC, FDA, AABB and OSHA regulations.</li></ul></div>

MANAGER, SITE

<div>Overview:
<div>
This position is responsible for supporting Immunohematology Reference Laboratory (IRL) and National Center for Blood Group Genomics (NCBGG) departmental operations by performing various administrative, secretarial, logistical, and laboratory duties.</div><div></div><p><br>
Supports organizational quality efforts by accepting responsibility for:</p><ul><li>
Reporting any problems relating to the product, process and quality system.</li><li>
Participating in implementation of solutions to problems.</li></ul><div>
Schedule: Monday - Friday, 12:00 pm to 8:30 pm.</div>
Responsibilities:
<div><b>
Essential Functions:</b></div><ul><li>
Serves as primary contact for commercial manufacturers for the procurement of Commercial Products.</li><li>
Strives to meet the commercial donor sales goals and meet the requests from vendors</li><li>
Oversees the scheduling, collection, processing and shipment of products to commercial manufacturers according to defined policies.</li><li>
Triages a high volume of telephone calls and provides the caller with the correct information or refers to a technical resource in a timely fashion.</li><li>
Performs IRL and NCBGG laboratory daily, weekly, and monthly maintenance tasks as assigned.</li><li>
Gathers complete and accurate information from customers to support orders and inquiries.</li><li>
Prepares and organizes patient and donor records including ensuring proper labeling and completeness of files.</li><li>
Sends patient reports and donor communications.</li><li>
Orders, logs, tracks and reports monthly supply inventory.</li><li>
Assists in completing purchase orders for department reagents and supplies.</li><li>
Manages scheduling and communication for select donor populations to ensure hospital needs are met as well as commercial sales.</li><li>
Coordinates facilities, equipment, services and supplies for various meetings and events.</li><li>
Procures patient and donor samples for IRL testing and performs records check and logging according to defined procedures.</li><li>
Communicates verbally and in writing with both internal and external customers.</li><li>
Exemplifies CBC&rsquo;s Customer Service Mission and Core Values.</li></ul>
Qualifications:
<div><b>
Education and Experience:</b></div><div></div><div><br>
Minimum of Associate Degree of Science required/ B.S. preferred, with 1 year of experience in</div><div>
clinical/medical field or performing duties in a related area. Any combination of education, training and experience that has supplied the necessary knowledge, skills and experience to perform the essential functions of the job.</div><div></div><div><b><br>
Knowledge, Skills and Abilities:</b></div><div></div><div><br>
Knowledge:</div><ul><li>
Working knowledge of computerized accounting systems.</li><li>
Knowledge of a variety of software applications (Microsoft Office Suite).</li></ul><div></div><div><br>
Skills &amp; Abilities:</div><ul><li>
Strong attention to detail in all work processes.</li><li>
Ability to work independently with minimal supervision.</li><li>
High level of interpersonal skills to handle a variety of complex issues and situations. Position requires demonstrated poise, tact and diplomacy in dealing with a variety of staff up to and including executive leadership.</li><li>
Ability to communicate clearly and with authority, both in writing and verbally, to others in one on-one or small group settings.</li><li>
Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous and friendly manner while demonstrating sensitivity to and respect for diverse populations.</li><li>
Ability to work in a strong team environment.</li><li>
Ability to plan and organize job tasks or resources in an efficient manner.</li><li>
Ability to be responsive and available to management in order to address issues and concerns as they arise.</li><li>
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.</li><li>
Ability to use logic and reasoning to identify and analyze the strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures.</li><li>
Ability to identify complex problems in a timely manner, decipher information to develop and Evaluate options and implement solutions.</li><li>
Superior customer service skills with the ability to relate to a diverse group of customers</li><li>
Effective verbal and written communication skills</li><li>
Self-motivated to complete assignments on time with an eye for detail</li></ul></div><div></div>

IRL Laboratory Assistant

Join Community Blood Center of Greater Kansas City and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Community Blood Center of Greater Kansas City

ABOUT_COMPANY

MANAGER, SITE

IRL Laboratory Assistant