Qureos Mentor

Commvault

<div><div>Recruitment Fraud Alert

We&rsquo;ve learned that scammers are impersonating Commvault team members&mdash;including HR and leadership&mdash;via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.

What to know:
<ul>
<li>Commvault does not conduct interviews by email or text.</li>
<li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li>
</ul>
If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com 


About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks &ndash; keeping data safe and businesses resilient. The company&rsquo;s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.</div>
Key Responsibilities:
<ul>
<li>Provide top-tier support for complex issues via phone, email, and remote assistance, including working with enterprise customers.</li>
<li>Ensure the success and satisfaction of the global customer base.</li>
<li>Manage a high volume of cases, aiming for successful resolutions.</li>
<li>Maintain detailed case documentation.</li>
<li>Collaborate with team members to develop optimal solutions.</li>
<li>Replicate technical problems internally for better understanding and resolution.</li>
<li>Continuously learn and apply knowledge from internal resources.</li>
<li>Identify cases that require escalation due to technical complexities or strategic considerations.</li>
<li>Mentor and coach new engineers in the team.</li>
<li>Utilize internal labs and simulators for testing and analysis.</li>
<li>Clearly articulate issues and provide appropriate solutions or action plans to customers.</li>
<li>Participate in weekend shifts to ensure consistent support.</li>
<li>Effectively use productivity tools like softphone systems and CRM ticketing platforms.</li>
<li>Engage in the Commvault community.</li>
</ul>
Qualifications:
<ul>
<li>Experience in technical support or customer service, troubleshooting, and resolving technical issues for external customers.</li>
<li>Good understanding of network principles and familiarity with network debugging tools like Wireshark and tcp-dump.</li>
<li>Enthusiasm for learning new technologies and applying this knowledge to troubleshoot various system and application problems.</li>
<li>Ability to thrive in a dynamic setting, quickly adapting to changing priorities while maintaining composure and effectiveness under pressure.</li>
<li>Solid foundation in relevant technologies with a commitment to staying informed about industry trends and emerging tools.</li>
<li>Experience working in a software or SaaS environment.</li>
<li>Excellent verbal and written communication skills in English.</li>
<li>Willingness to work onsite in a 24/7 support model as per business requirements.</li>
<li>Enjoy working in a target-driven environment, multitasking, and possibly handling more than one support issue simultaneously.</li>
<li>Dedication to delivering exceptional customer service.</li>
</ul>
Technical Skills:
<ul>
<li>Solid hands-on experience with Linux databases and Unix operating systems.</li>
<li>Strong knowledge of Oracle, SAP HANA, Postgres, Sybase, DB2, MongoDB, MySQL, along with basics of networking, or similar solutions.</li>
<li>Work experience on cloud platforms like Azure, AWS, GCP, Salesforce is an added advantage.</li>
</ul>
Preferred Qualifications:
<ul>
<li>Experience in SaaS environments.</li>
<li>Experience working in a cyber security/resilience business.</li>
<li>Commvault professional advanced certification.</li>
</ul><div><div>
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault&rsquo;s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.</div></div></div>

Technical Specialist - Tier 1 (Unix/DB)

<div><div>Recruitment Fraud Alert

We&rsquo;ve learned that scammers are impersonating Commvault team members&mdash;including HR and leadership&mdash;via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.

What to know:
<ul>
<li>Commvault does not conduct interviews by email or text.</li>
<li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li>
</ul>
If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com 


About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks &ndash; keeping data safe and businesses resilient. The company&rsquo;s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.</div>
The SaaS Sales Specialist is responsible for achieving quota by selling Commvault Cloud SaaS solutions into a defined territory that includes current Commvault customers and prospects. The position is an overlay field sales role where you are responsible for supporting Enterprise and Commercial Segment Account Executives face to face or virtually on sales meetings. This role will align to multiple Sales Leaders, supporting opportunities from their teams and leading specific stages during the sales process (e.g. demos, POCs, TCO discussions, etc).

You must have the ability to articulate an in-depth discussion, starting from understanding the end user&rsquo;s environment, current challenges/goals, and align Commvault SaaS solutions to those challenges/goals including a financial and strategic value proposition.

You must have a history of success in selling software platforms (SaaS preferred) and have experience selling within the local partner ecosystem.

What you&rsquo;ll do&hellip;
<ul>
<li>Qualify leads that cover a specific set of SaaS services, and help field sellers in developing business opportunities in order to achieve revenue quota on a quarterly and annual basis
</li>
<li>Maintain a high level of face-to-face and/or virtual meeting activity with customers, prospects, and partners in alignment with the guidance and priorities received from the Sales Leaders (AVPs and Sales Directors)
</li>
<li>Partner with Commvault field sellers and pre-sales engineers on specific SaaS opportunities and work jointly to closure
</li>
<li>Be able to coach and share best practices with the broader sales and GTM organization
</li>
<li>Foster strategic working relationships with customers, maintaining a high level of contact
</li>
<li>Prepare and present sales proposals and presentations to prospects and existing customers with quantifiable business cases and strategic and technical value propositions
</li>
<li>Provide support in negotiating and closing deals following the company&rsquo;s practices and processes
</li>
<li>Leverage internal sales tools and processes to help driving opportunities to a successful close
</li>
<li>Plan, attend, and coordinate executive briefings
</li>
<li>Maintain a high level of relevant industry, SaaS and competitive knowledge
</li>
<li>Be able to take responsibility of the specific SaaS goal for your territory, accurately forecast the business and hold to that commitment
</li>
<li>Be the owner of your business in your territory, ensuring end-to-end management of the identified specific SaaS services (including sales activities, forecast, planning, reporting, QBRs, etc.)
</li>
</ul>Who you are&hellip;
<ul>
<li>Bachelor's degree or equivalent working experience
</li>
<li>Minimum of 5+ years&rsquo; demonstrated success in software sales
</li>
<li>Understanding of the SaaS data management industry, products, competitors, history, emerging trends and changing marketplace
</li>
<li>Minimum of two years&rsquo; success in identifying, building relationships and selling with channel partners
</li>
<li>Excellent communication skills, persuasive, listening skills
</li>
<li>Background in cloud, data center infrastructure, or cyber security
</li>
<li>Strong financial selling skills, specifically building and delivering TCO models
</li>
<li>Working understanding of the public cloud offerings (AWS, Azure and GCP)
</li>
<li>Experience working with RTM (routes to market) partners hyperscalers, alliances and GSI
</li>
<li>MEEDIC knowledge and participation in account planning activities
</li>
<li>Strong working relationship with legal to accelerate agreements required for closure.
</li>
<li>Experience selling solutions through public cloud marketplaces</li></ul> 

#LI-EL1

#LI-remote<div><div>

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault&rsquo;s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.</div></div></div>

SaaS Sales Specialist

Join Commvault and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Commvault

About Company

Technical Specialist - Tier 1 (Unix/DB)

SaaS Sales Specialist