Qureos Mentor

Comprehensive Eyecare Partners

<div><div><div>Comprehensive EyeCare Partners is one of the nation&rsquo;s largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our Mission: Building the nation&rsquo;s preeminent eye care services company by partnering with world class physicians to drive superior clinical and surgical outcomes, while optimizing the patient experience.</div></div><h1 class="jobSectionHeader"><b>
Position Summary</b></h1><p>
The <b>Surgery Medical Assistant</b> contributes to the organization and daily function of the operating room in accordance with established federal, state and accreditation standards and facility policies and procedures. Assists the nurses and physicians in delivering the highest standard of patient care available. This position rotates between front and back office and will be trained to be proficient in all support roles.</p><h1 class="jobSectionHeader"><b>
Roles and Responsibilities</b></h1><ul><li><p>
Check in patients for surgery and chart preparation</p></li><li><p>
Admit and discharge incoming surgical patients</p></li><li><p>
Provide excellent customer service to all incoming patients</p></li><li><p>
Maintain efficient and organized work areas.</p></li><li><p>
Anticipate the need for equipment and supplies based on surgeon preference.</p></li><li><p>
Select equipment and supplies in an organized, cost effective and timely manner..</p></li><li><p>
Demonstrate skill in appropriate use of instruments and equipment.</p></li><li><p>
Keep surgical suites clean, tidy, free of soiled equipment and supplies, and properly stocked.</p></li><li><p>
Follow established policies and procedures for surgical counts.</p></li><li><p>
Demonstrate ability to create and maintain a sterile field.</p></li><li><p>
Uses principles of aseptic practice in varying situations.</p></li><li><p>
Assist with inventory management.</p></li><li><p>
Assist with OR turnover, and preparation of sterile supplies (e.g. opening, case pulling).</p></li></ul><h1 class="jobSectionHeader"><b>
Experience Requirements</b></h1><ul><li><p>
2 years experience in a healthcare or medical business where you function as an assistant or technician role.</p></li><li><p>
Proficiency with computer software, including electronic medical record (EMR or HER) systems required.</p></li><li><p>
Proven experience working in a cohesive team environment</p></li><li><p>
Proven ability to maintain excellent attendance and punctuality.</p></li><li><p>
Proven ability to be flexible and quickly adapt to change.</p></li><li><p>
Knowledge of sterile environment procedures preferred, but not required</p></li></ul><h1 class="jobSectionHeader"><b>
Education Requirements</b></h1><ul><li><p>
High School diploma or GED required.</p></li></ul><h1 class="jobSectionHeader"><b>
Physical Demands</b></h1><h1 class="jobSectionHeader"><b>
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</b></h1></div>

Surgery Medical Assistant

<div><p>Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our Mission: Building the nations preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, while optimizing the patient experience.</p><h1 class="jobSectionHeader"><b>
Position Summary</b></h1><p>
As a <b>Senior</b> <b>Customer Service Representative,</b> you will be responsible for efficiently handling inbound and outbound calls scheduling medical appointments for patients while providing exceptional customer service.</p><h1 class="jobSectionHeader"><b>
Roles and Responsibilities</b></h1><ul><li>
Answer incoming calls from patients and healthcare providers professionally and courteously.</li><li>
Complete outbound calls to complete patient care cycle. (no sales)
</li><li>Reschedule and cancel medical appointments accurately and efficiently using our scheduling software.</li><li>
Verify patient demographics and insurance information to ensure accuracy and completeness.</li><li>
Coordinate appointment schedules with various healthcare providers in numerous locations to optimize patient care and clinic efficiency.</li><li>
Provide patients with necessary information regarding appointment preparation, location, and any special instructions.</li><li>
Document all patient interactions and appointment details accurately in the electronic medical records system.</li><li>
Collaborate with other call center team members to address patient inquiries and resolve scheduling issues.</li><li>
Adhere to all HIPAA regulations and always maintain patient confidentiality.</li><li>
Assist in other administrative tasks and projects assigned by the supervisor.</li></ul><h1 class="jobSectionHeader"><b>
Experience Requirements</b></h1><ul><li>
Prior experience in scheduling.</li><li>
One year of experience working in a medical office.</li><li>
One year of employment in a patient experience position required.</li><li>
Familiarity with medical office management and electronic medical record software.</li><li>
Strong written and verbal communication skills, with the capacity to engage effectively with individuals across all organizational tiers, including executive leadership.</li><li>
Outstanding customer service aptitude.</li><li>
Dedication to a patient-centered approach, delivering exceptional patient care</li><li>
Proficiency in use of Internet, Intranet resources and MS Outlook</li><li>
Proficient typing speed and accuracy (35 WPM)</li></ul><h1 class="jobSectionHeader"><b>
Education Requirements</b></h1><ul><li>
High school diploma or GED preferred; some college preferred</li></ul><h1 class="jobSectionHeader"><b>
Physical Demands</b></h1><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is primarily required to sit for extended periods, use hands for typing and operating computer equipment, and talk or hear while communicating with callers. The employee may occasionally be required to stand or walk within the call center environment. The employee must have the ability to maintain focus and concentrate on tasks amidst potential distractions. Specific vision abilities required by this job include close vision for reading and distance vision for viewing computer screens. The physical demands of this position typically involve minimal lifting or carrying of objects, not exceeding 10 pounds.</p><h1 class="jobSectionHeader"><b>
Benefits</b></h1><ul><li>
Generous Paid Time Off</li><li>
Medical, dental and vision benefits</li><li>
Paid Holidays</li><li>
Company paid life insurance</li><li>
401(K)</li><li>
On-going education available including certification reimbursement</li><li>
Discount Programs Including Vision discounts on products and services</li></ul></div>

Senior Customer Service Representative

<div><p>Comprehensive EyeCare Partners is one of the nations largest vision care management service organization. CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence. Our mission is to build nation&rsquo;s preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, and optimizing the patient experience.</p><h1 class="jobSectionHeader"><b>
Position Summary</b></h1><p>
The <b>Ophthalmic Scribe</b> is a valuable member of the eye care team, primarily responsible for assisting ophthalmologists and optometrists in documenting patient encounters and ensuring accurate medical records. Their role involves real-time transcription and administrative support during clinical visits. Scribes may assist with patient care as directed by the physician. These duties may include those of an Ophthalmic Assistant and/ or Technician.</p><h1 class="jobSectionHeader"><b>
Roles and Responsibilities</b></h1><ul><li>
Document patients accurately and efficiently in electronic health records (EHR) or other designated systems, capturing medical history, chief complaints, examination findings, and treatment plans.
</li><li>Strong typing and data entry skills with a focus on accuracy and attention to detail.</li><li>
Ensure the accuracy and completeness of patient records by reviewing documentation for inconsistencies, missing information, and proper coding.
</li><li>Prepare examination rooms, ensuring they are properly equipped with necessary instruments, supplies, and patient education materials.
</li><li>Adhere to legal and regulatory requirements, such as HIPAA (Health Insurance Portability and Accountability) guidelines, to maintain patient confidentiality and privacy.
</li><li>Collaborate closely with ophthalmologists/optometrists to transcribe and enter information via verbal or written communication into patient records, ensuring clarity, coherence, and adherence to established protocols.
</li><li>Demonstrate knowledge of medical coding and billing processes.
</li><li>May perform other duties as necessary</li></ul><h1 class="jobSectionHeader"><b>
Experience Requirements</b></h1><ul><li>
Completion of a medical scribe training program or previous experience as a medical scribe is preferred but not required.</li><li>
Familiarity with medical practice management and electronic medical record software</li></ul><h1 class="jobSectionHeader"><b>
Education Requirements</b></h1><ul><li>
High school diploma or GED preferred</li><li>
IJCAHPO&rsquo;s Ophthalmic Scribe Certification preferred but not required</li></ul><h1 class="jobSectionHeader"><b>
Physical Demands</b></h1><ul><li>
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to stay focused</li></ul><h1 class="jobSectionHeader"><b>
Benefits</b></h1><ul><li>
Generous Paid Time Off</li><li>
Medical, dental and vision benefits</li><li>
Paid Holidays</li><li>
Company paid life insurance</li><li>
401(K)</li><li>
On-going education available including certification reimbursement</li><li>
Discount Programs Including Vision discounts on products and services</li></ul></div><p></p>

Ophthalmic Scribe

Join Comprehensive Eyecare Partners and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Comprehensive Eyecare Partners

About Company

Surgery Medical Assistant

Senior Customer Service Representative

Ophthalmic Scribe