Qureos Mentor

Concepts and Designs

Key Responsibilities1. Itinerary Design &amp; Local Expertise (Primary Focus)<ul><li>Kolkata Mastery: Design creative, authentic, and highly personalized travel itineraries that showcase the best of Kolkata (e.g., heritage walks, food tours, colonial architecture, river cruises, cultural events like Durga Puja).</li><li>Regional Knowledge: Develop and sell packages for destinations accessible from Kolkata, such as the Sundarbans, Darjeeling, Kalimpong, Dooars, Puri, and other key locations in East and North East India.</li><li>Product Development: Continuously research and identify new local attractions, unique experiences, boutique hotels, and reliable ground service providers in Kolkata and Bengal.</li><li>Logistics Management: Advise clients on the most efficient and practical local transportation within Kolkata (Metro, tram, taxi/cab services) and regional transport (train, flight, and road connections).</li></ul>2. Sales and Client Management<ul><li>Consultative Sales: Engage with clients (via phone, email, and in-person) to understand their travel needs, budget, and preferences, providing expert, tailored recommendations.</li><li>Target Achievement: Meet and exceed individual monthly/quarterly sales targets for domestic tour packages and standalone bookings (flights, hotels, activities).</li><li>Booking Management: Handle end-to-end booking of flights, railway tickets, hotel accommodations, local transfers, and activity vouchers using the company's booking software and GDS systems (e.g., Amadeus, Sabre, Galileo, if applicable).</li><li>Documentation: Process client payments, manage booking confirmations, and ensure all travel documents (invoices, vouchers, travel guides) are prepared accurately and delivered on time.</li></ul>3. Operational and Administrative Duties<ul><li>Vendor Relations: Maintain strong relationships with local hotels, transport operators, guides, and activity providers in Kolkata and the region to secure competitive rates and high-quality service.</li><li>Problem Resolution: Proactively manage and resolve any client issues or travel disruptions before or during the trip.</li><li>Reporting: Maintain accurate records of all customer interactions, sales pipelines, and bookings in the CRM system.</li></ul>Required Qualifications &amp; Skills<ul><li>Experience: Minimum of 1-3 years of experience as a Travel Consultant, Travel Agent, or a similar role in the travel/tourism industry.</li><li>Education: Bachelor's degree (preferred) or equivalent qualification in Travel &amp; Tourism, Hospitality, or a related field.</li><li>Local Knowledge (Essential): In-depth, verifiable knowledge of Kolkata's major landmarks, hidden gems, local culture, cuisine, and logistics is mandatory.</li><li>Sales &amp; Communication: Proven sales ability with excellent verbal and written communication skills in English and Bengali (knowledge of other regional languages is a plus).</li><li>Technical Skills: Proficiency in using reservation systems (GDS or in-house booking tools), MS Office, and CRM software.</li><li>Attributes: Highly organized, meticulous attention to detail, strong problem-solving skills, and a genuine passion for travel and customer service.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;22,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Paid sick time</li><li>Provident Fund</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Travel planning: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Kolkata, West Bengal (Required)</li></ul>Work Location: In personApplication Deadline: 05/12/2025

Travel Executive

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Concepts and Designs

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Travel Executive