Qureos Mentor

Concord Hospital

<div><div>Summary</div><div>
Under the general direction of the Surgical Services Business Manager in collaboration with the Surgical services Leadership team, the Surgical Services Equipment, Instrument and Inventory Coordinator is responsible for ensuring the equipment, supply and instrumentation needs of the patients within Perioperative Services are met. This includes AMU, PACU, Operating Room, CSS, Ortho Supply, ACC, PSTC and Surgical Scheduling.</div><div>
In addition, reviews the surgical schedule to identify surgical equipment and instrument needs then make any necessary arrangements to secure items and resolve potential conflicts.</div><div>
Coordinates the repair and interim substitution of broken equipment and the delivery, inspection, use, and return of loaner equipment as needed.</div><div>
Acts as a liaison between Supply Chain Management (SCM) and Surgical Services to avoid interruption in the daily procurement process to ensure departments have the products they need to treat patients. Requisitions items as needed, facilitate new item adds, edits or deletions and follows up on pending orders and back orders to ensure the availability of supplies.</div><div>
Communicates and collaborates with SCM to resolve procurement issues that arise providing stakeholders and decision-makers with timely and accurate information as needed. Actively participates in meetings with SCM and Surgical Services.</div><div></div><div>
Takes an active role on the Surgical Services Clinical Quality Value Analysis (CQVA) committee to facilitate product trials and assist with cost saving initiatives. Works to support the Surgical Services Business Manager throughout the Capital Equipment and Business Planning processes related to new equipment, supplies and new surgical procedures.</div><div>
Acts as a Resource for equipment and instruments to CHMG offices, practices, CASC, Concord Hospital Laconia (CH-L) and other joint ventures.</div><div></div><div>
Education</div><div>
Associates degree preferred. A combination of education and experience will be considered.</div><div></div><div>
Certification, Registration &amp; Licensure</div><div>
Certification is not required, however encouraged</div><div>
CMRP Certified Materials Resource Professional (CMRP) or other relevant certification would be preferred.</div><div></div><div>
Experience</div><div>
Prior Supply Chain, Operating Room, Sterile Processing or other relevant experience strongly preferred. Demonstrated proficiency and attention to detail in the use of desktop applications Microsoft Word, Excel, and PowerPoint.</div><div></div><div>
Responsibilities</div><div>
Performs daily review of tag on board and Claflin back order reports. With input from leadership works to prioritize issues for SCM and provides SS Leadership with a plan of action daily. Works to ensure there is follow through and closed loop communication related to rejected orders, back orders, substitutions and resolutions daily. Ensures that SCM has explored all avenues to obtain a product. Will assist SCM with identifying substitutions as needed consulting leadership for items requiring clinical input. Coordinates the reordering of an identified substitute with SCM to avoid interruption for the term of the back order. Follows up with SCM to ensure substitutes are linked to items if appropriate, maintains a database of other substitutes for future reference.</div><div>
Assist SCM with the monitoring of Logi-D boards and empty supply bins bringing concerns to the attention of SCM for resolution. Considers the surgical schedule when assigning priority level and requesting overnight orders. Critical backorders and substitutions will be displayed in a designated spot for staff and physicians to see. Communicate to Leadership when a high priority item is no longer on back order.</div><div>
Reports concerns to SCM related to CC-iD bin consumption and reordering and seeks resolution and feedback. Reports obstacles pertaining to these processes to the Surgical Services Business Manager. As reported by members of the surgical team, surgeon feedback, and supervisory observation.</div><div><br>
Coordinates with SCM to provide par level stock usage reports semi-annually containing suggestions for adjustments to avoid stock outs and over stock. Reviews the recommendations made by SCM and facilitates meetings with Surgical Services Leadership to approve and implement the recommendations. Responsible to ensure the changes are implemented in a timely manner. Reports obstacles pertaining to this processes to the Surgical Services Business Manager. As observed by the SS Business Manager.</div><div><br>
Responsible to submit new add item requests, changes and deletions. Follows up to ensure communication flows to update surgical preference cards if applicable. Requisitions items as needed and will independently research items seeking assistance when required. Requests order confirmations if an item is a priority and</div><div>
updates stakeholders with pertinent information. Works as a liaison between Surgical Services in CH and CH-L as needed when borrowing equipment and supplies is necessary. Keeps track of transactions and alerts the SS Business Manager if transfer of expenses is needed. Acts as a liaison to SCM to ensure that returns, and service requests for item add, changes and removal requests are completed in a timely manner. Reports obstacles pertaining to this processes to the SS Business Manager. As reported by members of the surgical team, surgeon feedback, and supervisory observation</div><div></div><div>
Ensures that all equipment, instrumentation and supplies are available to meet the demands of SS. Consistently reviews the schedule 2-3 weeks in advance to identify and fulfill requests. Engage service leaders to review current par levels based on upcoming cases. Monitors the surgical schedule throughout the day to identify updates and changes. Utilizes closed loop communication to ensure department stakeholders are aware of completed requests. (Coordinates requests with various Physician practices and confirms then documents requests have been followed through.) Collaboratively works with staff to communicate the seamless use of loaner equipment or instrumentation for a case. Facilitates last minute equipment and/or overnight deliveries for unforeseen circumstances. Provide necessary status updates or hand off to leadership prior to leaving for the day. As reported by members of the surgical team, surgeon feedback, and supervisory observation.</div><div><br>
Works as the first responder for instrumentation and equipment in need of repair and will coordinate with Biomed, Facilities and/ or the vendor. He/she will maintain a communication board for staff and regularly check on the status of a repair and provide updates. Communicate with staff, CSS Manager, Nurse Managers and Scheduling as appropriate. He/she will take the lead in regards to monitoring the schedule for conflicts due to equipment downtime and if applicable, suggest alternatives to resolve the conflict. Coordinates repair and interim substitution of broken equipment and the delivery, inspection, use, and return of loaner equipment as needed. Maintains awareness of current contracts in place and communicates to SCM when facilitating a repair. Seeks approval from Leadership for repairs not covered under contract valued in excess of $1000.00. As reported by members of the surgical team and supervisory observation</div><div></div><div>
Tracks repair history data to identify trends with equipment and instrumentation for the purpose of facilitating staff education throughout SS. Provides a monthly update in regards to repair history for the SS Nurse Educator and Managers. Coordinates staff education regarding proper use of new and existing equipment, instrumentation and supplies throughout Surgical Services. Applicable staff education is coordinated with the SS Nurse Educator or appropriate manager. Education provided encompasses the review of proper use, storage, cleaning of systems/equipment used throughout SS. Works to stay within the monthly budget when ordering instrumentation or equipment, consults Leadership for guidance as needed. Measured by supervisory observation and staff feedback. Acts as a resource for equipment and instrumentation utilized throughout SS. As reported by members of the surgical team and supervisory observation</div><div></div><div>
Participates and contributes in the SS CQVA process to identify and support the development and implementation of measurable cost reduction initiatives or quality improvement. Works to assess, conduct and manage new product trials by identify surgical cases requiring trial product and ensures the product or item is available to the surgeon with sales representation as needed. As reported by members of the surgical team, surgeon feedback, and supervisory observation</div><div></div><div>
Assists in collecting data for the SS Capital Equipment Budget and Business Planning Process<br>
Solicits input from clinical staff and surgeons regarding capital equipment annually. Researches requests and inputs data into the Capital Equipment database prior to established deadline. Creates proposals in the Capital Equipment budget tool to include supporting documentation ie: volume recent quotation, statement of need, MD comments/support, repair history, and various criteria. Assists with facilitating the SS capital requests through the process. Supports SS leadership to manage cost, optimize revenue and evaluate new business opportunities by gathering information as needed to allow the SS Business Manager to complete a Business Plan to include a thorough analysis. As observed by the SS Business Manager.</div><div></div><div>
Demonstrates ability to perform role, prioritize and process work effectively and efficiently.<br>
Independently prioritizes and completes assigned tasks in order of urgency and efficiently manages own workload requirements in an acceptable time frame. Utilizes available references, tools, systems, and equipment to complete assigned tasks in order of urgency. Efficiently manages own workload requirements in an acceptable time frame. Is responsive when reviewing work and work distribution with management. Seldom requires prompting to complete agreed upon duties as observed by management. As reported by members of the surgical team and supervisory observation</div><div>
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.</div><div><div>
Know Your Rights: Workplace Discrimination is Illegal</div></div><div>
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.</div><div>
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.</div><div>
Physical and Work Requirements</div><div>
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.</div><div>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div><div>
The Dictionary of Occupational Titles Material Handling Classification is MEDIUM. The employee must regularly lift, carry or push/pull up to 10 pounds, frequently lift, carry or push/pull up to 10 - 25 pounds, and occasionally lift, carry or push/pull up to 20 - 50 pounds.</div><div>
While performing the duties of this Job, the employee is regularly required to hear and speak. The employee is frequently required to perform activities that require fine motor skills, reach, stand, and walk. The employee is occasionally required to bend, climb, do repetitive motion, kneel, sit, and squat.</div><div>
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.</div><div>
The employee is occasionally exposed to airborne contaminants, airborne pathogens, bloodborne pathogens, bodily fluids, electrical hazards - shock, moving mechanical parts, radiation, slippery surfaces, and toxic or caustic chemicals.</div><div>
The noise level in the work environment is usually quiet.</div></div>

Surgical Equipment Supply & Instrument Coordinator | Concord Hospital | Full Time

<div><div>Summary</div><div><div><div><div><div>
The Organizational Development Consultant Senior leads the design and implementation of system-level projects. The OD Consultant Senior works as a trusted senior advisor to all levels of management. This position is expected to exercise independent judgement to identify, analyze, develop, implement and maintain numerous OD projects across the system. The OD Consultant Senior teaches, guides, and coaches others to effectively facilitate change and organizational performance. This position mentor&rsquo;s other members of the OD team.</div><div></div><div>
Education</div><div>
Bachelor&rsquo;s degree in a relevant subject area or the equivalent education and experience are required. Master&rsquo;s degree in a related field preferred.</div><div></div><div>
Certification, Registration &amp; Licensure</div><div>
Preferred qualifications: Coaching (ICF), Leadership and Team Assessments (Hogan, MBTI), Crucial Learning, The Ken Blanchard Companies, Development Dimensions International (DDI), Relational Coordination.</div><div></div><div>
Experience</div><div>
Five years of experience in human resources, business office, administration and/or customer service. Human Resources experience highly preferred.</div><div></div><div>
Responsibilities</div><ul><li><div>
Partner with HR Business Partners to understand and implement leadership development and other training programs that support ongoing organizational needs.</div></li><li><div>
Partners with HR leadership team to champion employee engagement, culture transformation and foster diversity and inclusion with an emphasis on building high-performing teams.</div></li><li><div>
Participate on and/or lead various project teams to develop new initiatives and programs aimed at improving organizational and team member effectiveness</div></li><li><div>
Under limited direction, oversees complex special and ongoing human resources and organizational development related projects and events.</div></li><li><div>
Enhance organizational performance through learning and development initiatives (including but not limited to implementation and maintenance of elearning and instructor led courses).</div></li><li><div>
Design course content, using information gained from requesting party needs assessment.</div></li><li><div>
Must be able to deliver effective presentations and classroom facilitation to groups of all sizes.</div></li><li><div>
Assist in consulting with departmental and medical staff leaders on engagement strategies and healthy work environment.</div></li><li><div>
Design and develop Performance Management strategy and implementation in partnership with compensation and the HR Business Partners.</div></li></ul><div></div><div>
Employee Benefits</div><div>
Competitive and comprehensive employee benefits and growth opportunities await you when you join our team.</div><ul><li>
Health insurance and dental benefit<ul><li>
Available to full-time (30+ hours) and part-time employees (20-29 hours)</li></ul></li><li>
Wellness programs</li><li>
Life/LTD insurance</li><li>
403B retirement savings account with employer contribution</li><li>
Tuition reimbursement</li><li>
On-site childcare</li><li>
Complimentary on-site employee fitness center</li><li>
Paid time off</li><li>
Career development</li><li>
Employee Activities Committee</li><li>
Military Program (offering a supportive environment for those serving or who served in the armed services)<ul><li>
Streamlined military leave process</li><li>
Enhanced military leave policy</li><li>
Enrichments to benefits and paid-time-off</li><li>
Organizational resources committed to employees and their families</li><li>
Education for employees and managers</li><li>
Recognition of service</li></ul></li></ul><ul><li><div>
Participates on committees, project teams, or other special assignments as needed.</div></li><li><div>
Develop and implement effective measures to report organizational progress resulting from leadership development training, including but not limited to impact on employee engagement and retention.</div></li><li><div>
Perform other duties as assigned.</div></li></ul></div></div></div></div><div>
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.</div><div><div>
Know Your Rights: Workplace Discrimination is Illegal</div></div><div>
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.</div><div>
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.</div><div>
Physical and Work Requirements</div><div>
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.</div><div>
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><div>
The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.</div><div>
While performing the duties of this job, the employee is regularly required to speak. The employee is frequently required to do fine motor, do repetitive motion, hear, reach, and sit. The employee is occasionally required to bend, climb, kneel, squat, stand, and walk.</div><div>
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.</div><div>
The noise level in the work environment is usually moderate.</div></div>

Sr. OD Consultant | Full Time Days

Join Concord Hospital and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Concord Hospital

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Surgical Equipment Supply & Instrument Coordinator | Concord Hospital | Full Time

Sr. OD Consultant | Full Time Days