Urwah Admin

confidentioal

Job Description:We are hiring an experienced and passionate SEO Expert to join our team in Rawalpindi. The ideal candidate must have at least 2 years of proven experience in SEO strategy, keyword research, on-page &amp; off-page optimization, and link building.The candidate should stay up-to-date with the latest SEO trends, Google algorithms, AEO (Answer Engine Optimization), GEO (Generative Engine Optimization), and LLM-based search updates.Key Responsibilities:Conduct keyword research and competitor analysis.Perform on-page optimization (meta tags, internal linking, content optimization, etc.).Plan and execute off-page SEO and link-building campaigns.Monitor and analyze performance via Google Analytics, Search Console, Ahrefs, SEMrush, etc.Stay informed about Google core updates, AI-driven SEO trends, and SERP changes.Work with the content and development teams to apply SEO best practicesRequirements:Minimum 2 years of SEO experience (agency or in-house).Strong knowledge of on-page, off-page, and technical SEO.Familiar with AEO, GEO, and LLM-based search optimization.Practical experience with WordPress optimization.Familiar with Google Analytics, Search Console, Ahrefs, SEMrush, etc.Strong analytical mindset and excellent reporting skills.Location: RawalpindiSalary: Up to Rs. 50,000/monthJob Type: Full-time (On-site)Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

SEO Expert (2+ Years Experience)

About the CompanyWe&rsquo;re a fast-growing BPO startup providing specialized outsourcing services to global SaaS and tech companies. Our mission is to help early- and growth-stage businesses scale efficiently by providing high-quality SDRs, RevOps support, customer success, and technical support teams. We operate with a startup mindset &mdash; agile, data-driven, and laser-focused on results.About the RoleWe&rsquo;re looking for a proactive, high-performing Outbound Sales Development Representative (SDR) to help us generate new business opportunities and book qualified meetings with potential clients. You&rsquo;ll be responsible for researching target accounts, executing multi-channel outreach (email, LinkedIn, and phone), and setting up high-quality discovery calls that lead to revenue.This is a high-impact role, you&rsquo;ll be directly responsible for fueling our client acquisition engine.Key Responsibilities&#9679; Conduct outbound prospecting to identify, engage, and qualify potential clients (founders, RevOps, CX, and sales leaders at SaaS startups).&#9679; Create and execute outreach cadences across email, phone, and LinkedIn.&#9679; Research and personalize messaging based on company size, funding stage, and pain points.&#9679; Qualify prospects through discovery questions to ensure strong fit and intent.&#9679; Schedule and confirm discovery or demo meetings for senior leadership.&#9679; Maintain accurate records of all outreach and activity in the CRM.&#9679; Provide feedback to improve messaging, targeting, and lead quality.&#9679; Collaborate closely with leadership to refine ICP, scripts, and outbound strategy.What You&rsquo;ll Need to Succeed&#9679; 1&ndash;3 years of outbound SDR / sales prospecting experience (B2B SaaS, tech, or BPO preferred).&#9679; Excellent written and spoken English (near-native fluency required).&#9679; Proven track record of booking qualified meetings through cold outreach.&#9679; Experience using modern sales tools (Apollo, HubSpot, Lemlist, Instantly, or similar).&#9679; A self-starter attitude &mdash; comfortable working independently and iterating fast.&#9679; Strong understanding of sales psychology, objection handling, and value-based messaging.&#9679; Curiosity, persistence, and a passion for helping clients grow.Compensation&#9679; Market-competitive base salary (dependent on experience)&#9679; Performance-based commission tied to high-quality qualified meetings that convert to closed business&#9679; Opportunity for career growth into Team Lead or Account Executive rolesWhy Join Us&#9679; Be part of an early-stage team shaping the future of a modern, AI-enabled BPO.&#9679; Work directly with founders and sales leaders &mdash; your impact will be immediate and visible.&#9679; Learn cutting-edge outbound, automation, and sales systems used by global SaaS startups.&#9679; On-site role with close mentorship, team collaboration, and a fast-growth environment.Job Type: Full-timeWork Location: In person

Outbound Sales Development Representative

Job Description:Role OverviewWe&rsquo;re launching a new BPO focused on serving SaaS and tech startups with AI-augmented customer support, SDR-as-a-Service, Revenue-as-a-service and account management. As our first IT Administrator, you will be responsible for setting up and managing the technical backbone of our operations, ensuring network reliability, security, and compliance from Day 1.Key Responsibilities&#9679; Network &amp; Connectivity&#9675; Set up and maintain dedicated fiber internet with static IP.&#9675; Ensure VPN implementation and manage secure VoIP/softphone systems.&#9675; Monitor uptime, bandwidth, and redundancy (backup line, failover).&#9679; System Security&#9675; Deploy and manage endpoint security (antivirus, firewall, Bitdefender/Microsoft Defender).&#9675; Enforce endpoint security and basic device management using Google Workspace or Microsoft 365 tools.&#9675; Handle data backup, access control, and device monitoring.&#9679; Hardware &amp; Infrastructure&#9675; Procure and configure laptops, noise-cancelling headsets, routers, UPS/power backup.&#9675; Support day-to-day IT issues for staff (troubleshooting, upgrades, patching).&#9679; Compliance &amp; Licensing&#9675; Ensure systems are client-ready (role-based access, VPN logs, device security).&#9675; Maintain audit-ready IT documentation (system configurations, access logs, incident reports).&#9675; Implement data backup and recovery procedures aligned with client compliance expectations.&#9675; Ensure secure onboarding/offboarding of employees (access revocation, credential management).&#9679; SaaS &amp; Collaboration Tools&#9675; Administer Google Workspace, CRM, dialer, and other SaaS subscriptions.&#9675; Support integration of AI-assisted tools for workflows.Qualifications&#9679; Bachelor&rsquo;s degree in Computer Science, IT, or related field.&#9679; 2&ndash;4 years&rsquo; experience in IT support/admin (BPO or SaaS company experience preferred).&#9679; Strong knowledge of network setup, VoIP/dialers, firewalls, and cloud tools.&#9679; Hands-on with VPNs, endpoint protection, and data security best practices.&#9679; Problem solver with ability to support a fast-paced startup environment.&#9679; Candidates who can share examples of past IT projects (e.g., network setups, VoIP configurations, security policies, or IT documentation they&rsquo;ve prepared and can explain) will be preferred.What We Offer&#9679; Market-competitive salary with potential for growth as the company scales.&#9679; Focus on continuous learning and professional development in IT, SaaS, and BPO operations.&#9679; Early-stage startup environment where you&rsquo;ll play a hands-on role and have real ownership.&#9679; Direct exposure to global SaaS clients and top-tier tools, building international experience.Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

IT Administrator (BPO Operations)

Overview: We are looking for a Customer Service Representative (CSR) who can professionally handle inbound and outbound calls related to office and print equipment. The ideal candidate will confidently communicate with corporate and industrial clients, manage service queries, and pitch our printing and office solutions in a professional, engaging manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls from corporate, industrial, and office clients regarding printers, copiers, and office equipment.</li><li>Provide information on products, rental plans, maintenance services, and technical support.</li><li>Professionally pitch printing solutions and office equipment packages to clients.</li><li>Maintain detailed call records and follow up on leads, service requests, and inquiries.</li><li>Coordinate with the sales and technical teams to ensure client satisfaction and timely responses.</li><li>Build and maintain strong client relationships through effective communication.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication in English and Urdu.</li><li>Confident in speaking with corporate-level clients.</li><li>Prior experience in call handling or customer service (especially in the printing/IT sector) is a plus.</li><li>Knowledge of printers, copiers, scanners, and office equipment will be highly preferred.</li><li>Self-motivated with a professional tone and sales-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

Join confidentioal and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

confidentioal

ABOUT_COMPANY

SEO Expert (2+ Years Experience)

Outbound Sales Development Representative

IT Administrator (BPO Operations)

Customer Service Representative (CSR)