Qureos Mentor

Connect America

<div><div><div>For more than 40 years, Connect America and our family of brands,including Lifeline,have empowered aging individuals and at‑risk populations to live safely and independently at home. As North America&rsquo;s largest independent provider of connected care, we offer innovative, easy‑to‑use technologies that bridge the gap between individuals, care partners, and healthcare providers. Our solutions support safety, enable earlier interventions, reduce hospitalizations, and bring peace of mind to an estimated 10 million lives every year.
We are proud to be recognized as one of Philly Happening&rsquo;s Best Places to Work, and our customer service team has earned Today&rsquo;s Caregiver&rsquo;s Best Service Award. At Connect America, we value ethical, respectful treatment of our customers and our team, and we work collaboratively to create meaningful solutions.
Our headquarters are located just outside Philadelphia in Bala Cynwyd, PA. Learn more at www.connectamerica.com. 
Position Summary
We&rsquo;re seeking a motivated Sales Representative (Upsell) to help grow and retain our 350,000 direct‑to‑consumer subscribers. You&rsquo;ll work with warm leads all existing customers, to understand their needs, ensure satisfaction, and recommend additional products and services that enhance their safety and independence.
This role is ideal for someone personable, driven, and excited by the opportunity to make a real difference. 
What You&rsquo;ll Do<ul><li>
Engage and retain existing customers by delivering exceptional customer experiences</li><li>
Identify customer needs and upselling appropriate products and services</li><li>
Contact current subscribers to ensure satisfaction and promote additional offers</li><li>
Use product knowledge to guide customers to the best solutions</li><li>
Maintain accurate notes, statuses, and orders within Salesforce</li><li>
Support team operations through additional tasks as needed</li></ul> 
What You Bring<ul><li>
Strong communication skills, both verbal and written</li><li>
Comfortable using sales platforms, CRM systems, and Microsoft Office</li><li>
Confident, motivated, and able to present product information effectively</li><li>
6+ months of high‑volume call center and dialer‑based sales experience required</li><li>
1&ndash;2 years of sales or account management experience with a track record of upselling preferred</li><li>
Comfortable working in a fast‑paced, high‑volume outbound call center environment</li><li>
Must be 18+</li><li>
High School Diploma or GED required; college degree preferred</li><li>
Ability to work both independently and collaboratively</li><li>
Self‑starter who thrives in a growing, fast‑paced organization</li></ul> 
Compensation &amp; Benefits<ul><li>
$10/hour (or state minimum wage if higher than $10) + commission with a weekly minimum guarantee.</li><li>
Unlimited earning potential, top performers earn over $100,000 annually</li><li>
Monthly performance incentives and contests</li><li>
Ongoing training and career development opportunities</li><li>
Medical, dental, life, and disability insurance options</li><li>
Paid Holidays and Paid Time Off</li><li>
401(k) with company match</li><li>
Opportunity to work 100% remote</li></ul> 
Connect America is a drug‑free workplace and an Equal Opportunity Employer. We participate in E‑Verify to maintain a lawful workforce.</div></div> 

Monday - Friday 10:30am-7pm Eastern Time</div>

Sales Representative - Upsell

<div>The Order Processing Specialist is responsible for administrative support in our fulfillment department. This position reports to the Data Entry Manager and is based in Broomall, PA. 
Responsibilities:<ul><li> Enter and/or approve customer orders.</li><li> Print all customer paperwork.</li><li> Verify shipping address and Print FedEx Label</li><li> Maintain communication with all necessary parties to ensure no duplication of effort (i.e. queue)</li><li> Processes service email requests</li><li> Review data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.</li><li> Prioritize your workload according to deadlines for cut-off time, mail pickup and FedEx pickup (Ground and Express).</li><li> Maintain organization of necessary materials and documents</li><li> Direct/forward emails to the appropriate department including the department making the request to educate the requesting department as to where they should be directing their request. This will ensure issues are handled in a timely manner.</li><li> Maintains customer confidence and protect operations by keeping information confidential.</li><li> Contributes to team effort by accomplishing related results as needed.</li><li> Check completed work for accuracy.</li><li> Maintain logs of activities and completed work.</li><li> Comply with data integrity and security policies.</li><li> Load office equipment with required input or output media such as paper, toner, tape, etc.</li></ul> 
Requirements:<ul><li> Minimum 2 years related experience.</li><li> Highly proficient and ability to utilize Windows OS and Microsoft Office Applications.</li><li> Solid independent judgment and initiative.</li><li> Professionalism and high integrity level</li><li> Good communication</li><li> Highly organized</li></ul></div>

Data Entry Representative

Join Connect America and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Connect America

About Company

Sales Representative - Upsell

Data Entry Representative